El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Crew took great care of us"
Desventajas: "The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you"
Desventajas: "Connection time at Narita is too long"
Desventajas: "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."
Desventajas: "Seat cushion could use more cushioning. Larger portions of drinks served"
Ventajas: "The EMIRATES flight was nice. Japan airlines has good leg room."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Food was amazing and stewardess courtesy to passengers."
Ventajas: "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
Desventajas: "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."
Ventajas: "Entertainment was good"
Desventajas: "PA system was used excessively."
Ventajas: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
Ventajas: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Desventajas: "More movie options would have been nice."
Ventajas: "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"
Ventajas: "On time Cleanliness"
Desventajas: "The food for people with special needs is horrible Most of the staff has poor communication in English on international flights"
Ventajas: "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."
Ventajas: "I enjoyed everything! My first flight was a little over 10 hours, but it didn't feel that way. I was very comfortable and the crew took very good care of all of the passengers. Japan Airlines is Ichi Ban!!!"
Ventajas: "The staff are very friendly and accommodating. The food is superb. It doesn't seem like we had a long flight because of the great service."
Ventajas: "Lots of room, generous checked luggage policy, great airline."
Ventajas: "JAL is great!"
Ventajas: "Riding on the 787 was superb."
Ventajas: "Clean plane, very nice crew."
Desventajas: "Flying coach is always cramped for a tall person!"
Ventajas: "Food was excellent and service came frequently. In-flight entertainment was amazing."
Ventajas: "Service was excellent!"
Desventajas: "It was a great flight!"
Ventajas: "The seats were comfortable for economy, but that's about it. Unfortunately, everything else ranged between mediocre and okay. For non stop to Japan, I'd rather fly ANA."
Desventajas: "The whole entire class system that they are beholden to as if we're still living in feudal Japan. Swiss & Lufthansa serves more meals and at higher quality than JAL. The drinks were also blah. JAL focuses more on their Business Class and First Class Passengers. Even their luggage comes in first."
Ventajas: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
Ventajas: "Same as above"
Ventajas: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."
Ventajas: "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
Desventajas: "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."
Desventajas: "Airplan so old and ac not work super hot."
Ventajas: "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"
Ventajas: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Desventajas: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."
Ventajas: "Everyone is polite, helpful, and the flight was quite pleasant."
Desventajas: "Website is difficult and it's impossible to get seated in advance next to traveling companions if they're booked separately. That was quite frustrating"
Ventajas: "Superior service in a great and spacious plane."
Desventajas: "Seats are a bit flat and shallow, besides that it was awesome!"
Ventajas: "Always on time"
Desventajas: "No clue when it's boarding time and no announcement"
Ventajas: "The flight's timing and airports are perfect for a short weekend getaway between Seoul and Tokyo. JAL service is also perfect!"
Ventajas: "All was fine"
Ventajas: "Asian vegetarian meal"
Desventajas: "limited rest room facilities"
Ventajas: "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
Desventajas: "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."
Ventajas: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too! Super nice check in agent as well."
Ventajas: "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
Desventajas: "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."
Ventajas: "Even at economy class everything is all inclusive, meals, entertainment, even alcohol. Fast service with a smile. They will go to any length to accommodate your every need."
Ventajas: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Desventajas: "getting off"
Ventajas: "The service was excellent and the seats were really comfortable"
Desventajas: "The food choice was a bit poor"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Love Jan service!!!"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "The whole service was great. And the airplane arriving on time."
Ventajas: "Amazing as always"
Desventajas: "I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL."
Ventajas: "Flat bed is wide and comfortable. Cabin crew was excellent."
Ventajas: "I like the crew members"
Desventajas: "Entertainment selection and food could be better"
Ventajas: "Crew very attentive but not intrusive. Food very good."
Desventajas: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Desventajas: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Ventajas: "SQ always the best service"
Ventajas: "crew were very friendly and helpful. flight was one of the best i’ve had"
Desventajas: "boarding at sydney was very confusing"
Ventajas: "Service was excellent!"
Ventajas: "Crew was polite."
Desventajas: "For such a long journey, the plane could have been nicer."
Ventajas: "Amazing crew."
Desventajas: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Desventajas: "2.5 hour delay"
Ventajas: "Extra touches and super pleasant and courteous staff."
Ventajas: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"
Ventajas: "Seating was spacious, crew was attentive. Boarding was efficient."
Desventajas: "The food choice was not pleasing to me."
Ventajas: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Desventajas: "All good"
Ventajas: "They were polite."
Desventajas: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
Desventajas: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Ventajas: "Short flight"
Ventajas: "Punctual flight with friendly crew."
Ventajas: "The flight attendants were nice, attentive and joyful!"
Desventajas: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Ventajas: "Spacious and comfortable bed."
Desventajas: "The food wasn't that great. Average at best."
Ventajas: "Very organized"
Desventajas: "Seats could be a bit more comfortable in premium economy"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Desventajas: "Some staff not courteous which surprised me"
Ventajas: "wide seats. great service. on time."
Desventajas: "food was not as good as one would expect."
Ventajas: "Premium economy"
Desventajas: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Desventajas: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ventajas: "All the crews were friendly and helpful!"
Desventajas: "I wanted to watch Hindi movies with subtitles..."
Ventajas: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."
Desventajas: "The cabin was quite warm"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Food was delicious!"
Ventajas: "Helpful crew. Full food service!"
Desventajas: "My Vegan meal was terrible."
Desventajas: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Ventajas: "Hard to find lounge for bclass users"
Ventajas: "service, good TV quality and good movie selection"
Desventajas: "sound quality with headphones was horrible"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Food & condition"
Desventajas: "Crew were unfriendly and rude"
Ventajas: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Desventajas: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
Ventajas: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Desventajas: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Ventajas: "In-flight Entertainment. Orderly & on-time boarding."
Desventajas: "Food selection was limited given we were traveling Economy class."
Desventajas: "old facilities"
Ventajas: "It is really nice to have a direct flight option to Singapore"
Excelente servicio y comida !!!
Pude hacer un upgrade a ultima hora que hizo de mi viaje muy agradable. El programa ICE de entretenimiento es muy bueno. La comida y los licores y vinos excelentes.
La actitud del staff muy buena en los tableros así como en el mismo vuelo. Los asientos son muy chicos para un vuelo tan largo en turista, el control no funcionaban los botones del volumen y la pantalla tarda en reaccionar. Podría mejorarse la búsqueda en el entretenimiento a bordo con filtros por idioma urdiendo seleccionar varios. Por último el baño perdía líquidos por la zona inferior.
Ventajas: "El servicio de principio a fin de Emirates ,pasaron por mi al hotel con un auto privado"
Desventajas: "El mejor vuelo en mi vida....muy recomendable"
Desventajas: "La conexión en Dubái"
Desventajas: "Deberían entrar después de la primera clase las personas de segunda clase pero primero los que están más atrás en el avión"
Ventajas: "The very dirty bathrooms"
Ventajas: "Todo, gracias"
Ventajas: "Not friendily"
Desventajas: "The airplain"
Ventajas: "Good tripulation service."
Desventajas: "My seat has the table broken, so I had to hold with my legs, and the USB connector was broken, I couldn't connect my pendrive."
Ventajas: "Su llega a tiempo"
Desventajas: "Que hablen el idioma español o lo básico"
Ventajas: "Muy buena comida. Y la tripulación muy amable."
Ventajas: "El vuelo fue muy puntual, el viaje tranquilo."
Desventajas: "El Boeing 777 se queda pequeño para lo largo del viajes"
Ventajas: "La comidas del avión"
Ventajas: "Todo super bien"
Desventajas: "Nada. Todo estuvo bien"
Ventajas: "Las camaras del avion"
Desventajas: "La comida, no fue suficiente para todos los pasajeros la eleccion"
Ventajas: "La atención y tripulación"
Desventajas: "Como anda el tactil de la pantalla"
Desventajas: "Comodidad, excelente comida, excelente entrenamiento y el personal muy profesional y servicial."
Desventajas: "No tengo quejas, hasta ahora para mi la mejor aerolínea!"
Ventajas: "Todo el servicio en cabina es excelente!"
Desventajas: "Son demasiado estrictos con el equipaje, lleve el equipaje con los estándares que ellos requieren pero aún así me hicieron sacar cosas de la maleta y ponerlas en una bolsa para entonces llevar el mismo peso pero en dos partes, pase un momento desagradable."
Ventajas: "El sevicio en general"
Ventajas: "Llegó a horario"
Desventajas: "Desorden en el embarque"
Ventajas: "Cortesia de hotel nota muy buena desayuno exelente"
Desventajas: "La comida y el vino NO estan al nivel de esta gran linea aerea"
Ventajas: "Es mi primera vez con Emirates Airlines, y debo decir que hasta ahora (al menos para mí), es la mejor compañía con la que volado. Todo sensacional y a muy buen precio."
Ventajas: "Todo ok"
Desventajas: "Nada que decir"
Ventajas: "De las mejores compañías la recomiendo 100x100"
Desventajas: "Nada que decir"
Ventajas: "Todo ok"
Desventajas: "Nada que decir"
Ventajas: "Cómo siempre Emirates no falla"
Desventajas: "Nada que destacar"
Ventajas: "Personal excelente; simpático, servicial, educado y muy profesional"
Desventajas: "El business de Emirates es excelente, el mejor en el que he viajado y los A380 son otro mundo de comfort y placer"
Ventajas: "Todo fue sobre horario previsto. Me gustó la cantidad de música a la que se puede acceder durante el vuelo y como está organizada. La selección de las películas también es correcta."
Ventajas: "Todo fue sobre horario previsto. Me gustó la cantidad de música a la que se puede acceder durante el vuelo y como está organizada. La selección de las películas también es correcta."
Desventajas: "Avión mas viejo Se acabó la comida que quería"
Ventajas: "Comida Entretenimiento a bordo"
Ventajas: "El personal de a bordo es muy amable e intenta satisfacer todas las necesidades. El espacio entre asientos de clase economica es muy bueno"
Desventajas: "Por ser tan amables. En lugar de servir a todos. Cualquiera que pedía algo era atendido antes que aquellos que no habían recibido vomida aún por ejemplo."
Ventajas: "Salimos en hora y llegamos antes. Vuelo perfecto y personal correcto."
Desventajas: "Vuelo norcturno, de 21:40 a 7:15.... Podría decir q lo único malo es q no dormí nada y siempre duermo en los vuelos... pero es algo q no se le puede achacar al vuelo en sí."
Ventajas: "I forgot my laptop in the flight and called almost inertial but could not find it yet."
Ventajas: "Los sillones son comodos, la atencion, la comida , el avion era barbaro, ni se sentia cuando aterrizaba"
Desventajas: "Que me sacaran los auriculares antes de llegar y no pude terminar de ver lapelicula..un detalle"
Ventajas: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Ventajas: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."
Ventajas: "El vuelo fue tranquilo con un trato correcto."
Desventajas: "La verdad me ha parecido del montón. La primera vez en mi vida que no me dan un kit para dormir en un vuelo nocturno, a excepción de alguna lowcost. La comida regular."
Ventajas: "No se, esperaba mas de una compañia con tan buenas criticas, el trato correcto sin mas."
Desventajas: "La comida era mediocre, desde luego peor que otras compañias sin tantas criticas excelentes. Los asientos normales y el entretenimiento muy bueno en ingles, pero poca variedad en español."
Ventajas: "Todo muy bien, aunque el vuelo ha salido casi una hora mas tarde y nadie a dicho nada. El problema es que tiene comentarios tan buenos que esoeraba algo mejor. Sin mas correcto"
Ventajas: "Very comfortable flight. Had a few hours sleep also. Very happy."
Ventajas: "I made it to my final destination safely"
Desventajas: "Not much overhead space for your bags, so we have to keep them at the bottom of our feet....i was travelling with a senior on a wheelchair and the idea of her going up and down the stairs into and out of the airplane wasnt so pleasing...the cabin crew could be easily mistaken for any other passenger becase of dress code..."
Ventajas: "Crew was very nice, it’s also nice to receive a warm meal."
Ventajas: "Very smooth flying and timely takeoff and landing"
Desventajas: "WiFi had trouble. Had to be restarted. Not a huge problem."
Ventajas: "Great service."
Ventajas: "Free food and mixed drink. You don’t seem to get that anymore."
Ventajas: "The crew."
Desventajas: "Comfort on a plane is always not so great."
Ventajas: "The plane crew was excellent."
Desventajas: "Honolulu boarding process confusing."
Ventajas: "Selected seat with extra leg room. Quite comfortable."
Desventajas: "More check-in windows to accommodate the volume. Only eight windows to checking three different flights. Waiting tims in lins was over 1.5 hours. Incredibly bad service!"
Ventajas: "Food was okay"
Desventajas: "The airline nickel and dimed me like crazy. In flight entertainment was not included complementary. That is absurd for a 5+ hour flight. Blankets were $10. Etc."
Ventajas: "Complimentary rum punch."
Desventajas: "Didn’t know that we needed to download an app before the flight in order to have access to entertainment. Very slow baggage handling."
Ventajas: "The plane back to Portland wasn’t as hot as it was flying there."
Desventajas: "The plane was delayed and then after the delay we sat on the plane for over an hour before take off. No free movies anymore which is crazy to pay 5.99 per movie.i won’t fly Hawaiian airlines again"
Ventajas: "Extra comfort seats are nice"
Desventajas: "Breakfast food was all sugar, no substance. We were starving because we expected a meal, not a sugary snack"
Ventajas: "The staff on the flight was great."
Desventajas: "Screaming babies everywhere."
Desventajas: "30 min after takeoff from HNL the flight was turned around and landed back at HNL. We deplaned and sat in the waiting area for the next 5 hours and 50 min until another plane was available for us."
Ventajas: "Friendly staff. Roomy seats"
Ventajas: "Plane seemed new, was clean, and adequate space. Staff was good. Overall a satisfactory flight experience"
Desventajas: "The warm pork sandwich was pretty bad. Soggy and lacking flavor. Would have much preferred a cold turkey sandwich. Would also be nice to be able to pay a flat fee for watching movies on the going and returning flights rather than paying between $4 and $8 per movie. Was seated next to small children which is not the airlines fault but still doesn't make for the most peaceful flying experience."
Ventajas: "Super friendly crew, on time, great boarding."
Desventajas: "Purchase for entertainment, quality of the seats."
Ventajas: "Pleasant accommodating flight attendants."
Desventajas: "Liked everything"
Ventajas: "Crew was nice and served drinks several time instead of just once."
Desventajas: "The flight delayed taking off by half an hour and cut my transfer to connecting flight to SF as much. I had only an hour to get through custom and claim luggage to checkin again. But connecting flight terminal was a different one. Hawaiian should provide an agent to direct us to get to the gate."
Desventajas: "Couldn't get my Andriod working with Hawaiian entertainment app"
Ventajas: "Comfortable plane and good service. Everything was on time and easy. Staff were kind and friendly to everyone."
Desventajas: "Could have been slightly better food but appreciated the free drink! No in-flight movies. Please ask people to use headphones on plane.... free blankets for all? I get cold on airplanes and blanket was $10"
Ventajas: "I liked getting off the plane."
Ventajas: "Seats were compfortable"
Desventajas: "Wouldn't assign a seat until arrived. Machine wouldn't accept barcode on phone. Lady at counter was rude."
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "Food, service, and on time."
Desventajas: "The temperature is too cold inside the carbine"
Ventajas: "As I indicated it was OK!"
Ventajas: "I flew first class on this trip so it was an awesome experience, especially with their seats that allow you to lay down."
Ventajas: "Short flight, friendly staff, comfort OK"
Desventajas: "I paid extra for a better seat, I don't have the slightest idea what my money went to. The my car seat and stroller the were checked were both visibly damaged and had pieces missing. Now I have to purchase a new car seat because my sons is no longer safe for him to ride in."
Ventajas: "Hawaiian Airlines seems to be able to give comfortable seats with adequate leg room; and decent food (included in the price of the ticket) for the same price as everyone else. Why can't the other airlines do the same? The crew was stellar, as always. I can't say enough about Hawaiian. They are my airline of choice. I will always fly them if I possibly can."
Ventajas: "Hawaiian provides clean planes and great, friendly service."
Ventajas: "Wonderful crew and they actually feed you and give you a complimentary glass of wine. It's nice to see airlines coming back to taking care of their passengers. The captain came on the speaker to let the passenger with a dog know he personally checked on their dog and reassure them all was well."
Ventajas: "Nothing was enjoyable the staff was rude and of zero help. the entire experience affirmed our decision to never use hawaiian airlines again."
Desventajas: "No vegetarian food option. Asked for coffee, was given tea."
Ventajas: "Service was fine."
Desventajas: "Delay at Honolulu because they had tto repair something on the brakes."
Ventajas: "Good in flight food and services."
Desventajas: "How come hawaiian airlines, who continually advertised moana and hire they sponsor the movie, but they don't offer it?! I was really disappointed."
Ventajas: "Comfortable, frequent drink service, actually served a meal."
Desventajas: "I wish they had internet available; we came in 40 minutes early and being able to let my pick-up know would have been invaluable."
Ventajas: "The courteous flight attendance."
Desventajas: "Food wasn't great but okay. At least they offered a meal which is nice on such a long flight."
Ventajas: "SMS update about changing departure time allowing for adjustment of pre departure"
Desventajas: ">3h delay due to crew rest need"
Ventajas: "We got there."
Desventajas: "The times during the flight that I wasn't sleeping."
Ventajas: "Flight attendants were kind and humble. Good food."
Ventajas: "Meal service offered in coach. Crew was very professional."
Desventajas: "Would prefer to have a United States carrier fly US planes (Boeing) not Airbus. One very positive step all airlines should take is to prevent the reclining of seat backs in coach. The space between rows is already very tight and becomes really uncomfortable when the seat in front of you is reclined."
Ventajas: "Hawaiian theme, especially the safety video. Extra Comfort seats."
Desventajas: "On the flight from Sydney to Honolulu the pitch and width of the Extra Comfort seats was not any bigger than the coach seats. On the shorter ( :-( ) flight from Honolulu to LAX it was."
Ventajas: "Food was good! Hawaiian music and warm greetings got us in the vacation mood as soon as we boarded."
Desventajas: "Free movies on a 6 hour cross ocean flight would have been much appreciated."
Ventajas: "As above ..."
Desventajas: "Movie selection seemed kind of thin. My 'interactive' touch-screen video monitor was very user-unfriendly, requiring me to push quite hard and numerous times in order to make any selection. Finally got there but only after much repeated effort. Left a note on the monitor advising crew and/or maintenance of this malady, hoping they would provide a fix prior to further use. (Seat 20 G, Flight HA 26, on Sat. Sept. 24th)"
Ventajas: "International cost nothing but Domestic cost money. No cash allowed. What business model is that?"
Ventajas: "I like the free meals, beverages and movies. Makes the flight much easier."
Ventajas: "The extra comfort seat"
Desventajas: "The food"
Ventajas: "Everything went smoothly, I had a whole row to myself. Food was good and service was superb"
Ventajas: "good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often"
Desventajas: "food can always be better but overall ok"
Desventajas: "More regional movies for India"
Desventajas: "The crew should be more kind."
Desventajas: "Would be nice if they offered hot towels for the Economy passengers."
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Ventajas: "Attentive crew. Smooth flight."
Desventajas: "Entertainment options limited but that’s a very small complaint."
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "Service, Luggage handling"
Desventajas: "Flight was delayed, Boarding was haphazard, Food was ok at best"
Ventajas: "Quick check in. Courteous."
Ventajas: "Flight was great."
Desventajas: "It’s nice to lay down, but it’s not completely comfortable. Difficult to get a restful sleep this time."
Ventajas: "Though a long flight.. love flying with Cathay!! The crew was fabulous!"
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Desventajas: "No hay películas en español"
Ventajas: "Business class passengers use Qantas lounge in Brisbane - fresh and well stocked. Boarding was hassle free and flat beds were very comfortable. Crew were helpful while being very busy."
Desventajas: "We had seats in the centre but ate at totally different times. Left aisle and right aisle worked a different schedule - annoying. Entertainment very high tech but odd selections."
Desventajas: "Very hard to understand air host's english."
Ventajas: "Flight was delayed and the crew were very understanding of the inconvenience and late hour of the new arrival time."
Desventajas: "Seat was very uncomfortable - struggled to sleep comfortably."
Ventajas: "Average flight. Nothing special. Pleasant flight crew."
Desventajas: "Baggage was delayed."
Ventajas: "Great customer service."
Ventajas: "Nice plane, roomy seats, good food. Much better than other carriers in economy."
Ventajas: "The crew was polite, caring and friendly towards passengers. I had a pleasant time during the long flight. The food options were good."
Desventajas: "Cup noodles were not really a good snack idea given the fact that we were sitting in a closed environment. The smell was too much for such a long flight..."
Desventajas: "Seats to small! Food subpar! I’ll stick with Korean Air in future!"
Desventajas: "I dont like the servic guys"
Ventajas: "Friendly crew and pilot. Smooth take off and landing."
Ventajas: "Good service"
Desventajas: "Seat is hard to adjust."
Ventajas: "Food and attentive staff"
Ventajas: "Best long flight ever! I could actually sleep - the crew tucked me in, I was so deranged I could not figure how anything worked but once they got me in snooze position, I was out. The food was horrible, but everything else was so wonderful, I did not care. Thank you for the amazing seat!"
Ventajas: "Seat unconfortable no legroom ."
Ventajas: "Same as above"
Desventajas: "Same as above"
Ventajas: "Crew were nice."
Desventajas: "Very bumpy ride, and about a third of the entertainment touch screens did not work, including my sister's. Crew were helpful though throughout and gave us and others a $50 voucher for our trouble."
Ventajas: "Friendly staff and helped me."
Desventajas: "Plane was very warm"
Ventajas: "Service with hospitality impressed me.Prefer to travel in cathay pacific air lines in future travel plans."
Ventajas: "Jenny (flight attendant in my section) was great. She was constantly smiling and was always positive. Her attitude made the flight more enjoyable."
Ventajas: "Entertainment system"
Desventajas: "The seats are not comfortable. My head kept rolling forward when sleeping because there was not enough recline. Couldn't sleep my entire 14 hour flight."
Ventajas: "Everything went as planned, albeit slight delay. Als good."
Ventajas: "Food was better than average Seats were not too cramped."
Desventajas: "Seats are harder than I like for a long flight. Cathay screwed up my departure date and had to spend hundreds on top of normal change fee to get home on the day I was supposed to."
Ventajas: "The food"
Desventajas: "seat did not recline."
Ventajas: "Comfortable seat , surprisingly good food"
Ventajas: "We were really taken care of and had a great experience. From the cleanliness of the plane, to the kind staff and generous in flight services/accommodations, we were very pleased. We look forward to flying Cathay Pacific again!"
Ventajas: "Quiet, warm water in bathroom sink. Movies"
Ventajas: "Terrific first class and business club in Hong Kong. Great flight crew. Everything else also excellent. Keep up the excellent work."
Ventajas: "The crew was very attentive directing us to other bathrooms as needed. Sitting at the bulkhead helped a lot"
Desventajas: "The baby meal is ideal for infants between 6 and 12 months of age"
Ventajas: "Plane was newer & clean. Cabin crew was helpful & nice with my dad transferring from wheel chair to the plane"
Desventajas: "My family traveled with my 80 year old dad but Hong Kong ground crew would not allow us to board together. My wife & I had to carry all our carry on baggage since my mom was the only one allowed to board with him. All three previous flights the ground crew allowed all of us to stay as a family."