Ventajas: "Comfortable seats."
Desventajas: "Repeatedly delayed, almost missed my next flight"
Desventajas: "More leg room"
Ventajas: "Movies, texting other seats, requesting food and water from my screen"
Ventajas: "Friendly crew"
Desventajas: "Crumbs still on my seat when I boarded"
Ventajas: "Amazing airline and seem less travel"
Ventajas: "Very spacious seats and good entertainment system. Two meals provided. Good blankets provided with pillows. Spacious and clean bathroom."
Desventajas: "My usb charging plug didn’t work and I wish they sent me an email in advance or told me upon check in what the requirements were that I would have to show upon boarding. I was not prepared to show them my follow on flight schedule (leaving NZ) but I would have been prepared if I had known in advance"
Ventajas: "The service was fantastic"
Desventajas: "The plane was very cold inside they need keep the cabin warner"
Ventajas: "Everything; crew, seats, food, The best flight ever. Thanks a lot."
Desventajas: "N / A"
Ventajas: "Crew did a very good job"
Desventajas: "Trip was the roughest I have ever been on for virtually the entire time. Could not sleep. Business class cabin was also had the most noise of any front of airplane experience I have had."
Ventajas: "trivia was fun"
Ventajas: "Everything was really smooth in terms of transitions."
Desventajas: "I didn’t like how people had different packages and I hadn’t realized that I didn’t have the food package."
Ventajas: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"
Ventajas: "Great flight with wonderful service."
Desventajas: "Please check your visa requirements is your flight is just a stopover in NZ to AUS (or elsewhere) as I could not return due to unfair transit visa issues in NZ. Have to book another one way flight and pay. completely nuts. I was not warned anywhere till I reached the airport."
Ventajas: "Was a little more leg room... makes all the difference"
Desventajas: "Was pretfy much Ok"
Ventajas: "Very fun and attentive crew. Always food and drinks available. Very comfortable seats and lots of options for movies and activities."
Ventajas: "777 with really comfortable economy class seating, excellent selection of on-board entertainment, convenient A/C power at each seat and very friendly cabin crew made the trip a pleasure."
Desventajas: "No in-flight wi-fi at any price. I took it for granted they'd have it, probably should have checked first and downloaded what I needed ahead of time."
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Desventajas: "I was connecting on an International flight on same airline, New Zealand Air, and did not see where I was required to pay for our one checked bags for my wife and I. When I checked in on line I was not notified that I should buy the checked backs online so assumed one bag each was free. Instead we were charged $nz120. This is not acceptable and I would like a refund. Please help on this request. Thank you."
Ventajas: "Clean modern plane, on-time, nice Regional lounge"
Ventajas: "Cabin crew was fantastic! Inflight experience was woderful."
Desventajas: "Airport personnel were very unhelpful. When I asked them a question, they told me to come back later. I came back at the time they said to and they told me they don’t have time for me. I need to come back another time. I went to another gate agent and she told be to go downstairs to the check in counter for help. That would have taken 2 hours. I called customer service and they answered my question quickly. I just wanted to know if I would be charged a fee to change my flight."
Ventajas: "staff was lovely"
Desventajas: "didn't have a second pillow in business class bed was too flat for me. no other extras given. disappointing"
Ventajas: "Wonderful employees"
Ventajas: "Excelente todo!"
Ventajas: "Food, wine, entertainment, condition of cabin, timeliness of flight, safety video enjoyable and engaging compared to other airlines"
Desventajas: "Being on the aisle it was hard to sleep with flight attendants and passengers constantly walking by"
Ventajas: "I paid $100 to "upgrade" to what was called premium, but I did not get a premium seat, and discerned no benefit. Wtf is this?"
Desventajas: "paid $100 to "upgrade" to what was called premium, but I did not get a premium seat, and discerned no benefit. Wtf is this?"
Ventajas: "The customer service was great when I missed my flight."
Desventajas: "It was difficult to have a shorty layover and transfer from Auckland to Queenstown. I missed my flight."
Ventajas: "Great choice of entertainment, crew was very fun! Food was good. Nice leg room at my seat. Carry-on compartments are very high in these planes, great for tall people, one can actually stand without hitting the head."
Desventajas: "I could not select my seat (for free) at booking. Later I could not checkin via internet on my mobile, I needed the APP but couldn't download it (not enough battery at the time), consequently I had to take seat given at checkin at airport but attendant kindly found me a seat that was best in what was left on a fully booked plane."
Desventajas: "All the staff were in the lounge meaning paid users were turned away. Upgrade denied by staff working in lounge because all staff had been allocated the business class seats. Staff should be bumped for paying airpoints members."
Ventajas: "Friendly prompt service!"
Ventajas: "Boarding best I've ever done"
Desventajas: "Food was airplane food why can't they do better"
Desventajas: "They charged $120 per checked bag- none are included in airfare. Also, no free food."
Ventajas: "Technology viewing screens"
Desventajas: "Connecting flights from Charles Dr Gaulle airport to Heathrow airport"
Desventajas: "Paid for business class so I could Relax and sleep on the 10+ hour flight. Unfortunately, I was in seat 1G which was adjacent to the galley and storage compartments for the flight crew. Literally, every 15 minutes, someone in the flight crew was bumping my seat/bed - and waking me up. Never once got an apology. So pissed off I paid extra for business class when I would've gotten more sleep in a middle seat in coach."
Desventajas: "The middle seats need to go back to 3 not 4. It would have made it a much more comfortable flight(since it was a non stop from Heathrow to LA)."
Ventajas: "Crew was professional and friendly, food was excellent, entertainment choices were fantastic."
Desventajas: "The seats were a bit uncomfortable, we were in coach, but they were not horrible. Just lacking lumber support and didn't recline very far."
Desventajas: "Lo perdí"
Ventajas: "Everything comfy spacious seats row 8"
Desventajas: "Economy was too squished. Hard to eat with people next to you."
Ventajas: "Everybody was so helpful and friendly. The seating was quite pleasant although my boyfriend and I are used to staying next to each other. The entertainment was extensive keeping anybody busy for a long flight and the menu was broad enough and good quality. This is the way all flights should be!"
Ventajas: "Service was great, kids were comfortable entertained and I loved the movie selection."
Desventajas: "Food wasn't good but that is low priority for me"
Ventajas: "Nothing in particular--it was a short flight. I did appreciate that the crew went ahead and turned on the entertainment system even though it was a short transit time (we were on a plane meant for trans-Pacific travel--only reason it was available in the first place)."
Desventajas: "No complaints here."
Ventajas: "They put me on a flight to Auckland and then a flight to Wellington"
Desventajas: "Well I didn't even get on this flight because the plane haven't even left wellington when it was supposed to have been boarding in Sydney had to get two different flights"
Ventajas: "I love air new zealand. Watched dr strange and had yummy breakfast. Crew very friendly"
Desventajas: "All good"
Ventajas: "Very Innovative. Love the Premium Economy seats. And unlike many other airlines that do Premium Economy the food is not just economy food. It is far better and as good as anything you get in Business."
Desventajas: "It is a toss up which airline has more uncomfortable seats, you or United. Leg room is not great and some padding would be nice."
Ventajas: "Very attentive crew, layout, comfort"
Desventajas: "I enjoyed everything I wa"
Ventajas: "The plane was probably the best for international flight I have ever taken. More to the point the seat was so comfortable I was actually able to sleep, The seat also many great features (outlets to charge electronics, little storage area, and entertainment screen)"
Desventajas: "The check in (totally self serve) was awful. It was confusing not user friendly. US airlines have kiosks to print boarding passes. This did too but missed some steps, ie printing luggage tags which you needed to print yourself and attach and place on a conveyor belt. The airlines did not have enough help to guide people through this process."
hacía demasiado frio, me resfrié , la seleccion de peliculas deja mucho que desear
hacia demasiado frio en la cabina, me resfrié
Ventajas: "Boarding through two doors made the process faster."
Desventajas: "A better explanation of the lunch choices would be helpful"
Ventajas: "seat comfort"
Desventajas: "breakfast, coffee"
Ventajas: "Flight attendants super sweet and really paid attention to any needs. Comfy seats, lots of movies to choose from and a tasty breakfast."
Desventajas: "I pay for the airspace above my seat - I didn't get it! Flight attendant obese and not me twice. QF need to lock their cattle class seat backs - insufficient seat pitch to allow leaning."
Ventajas: "Love qantas airways! Such a great and safe airline."
Ventajas: "Had 3 seats to myself as plane wasn’t full."
Desventajas: "Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane."
Ventajas: "It was our first time flying on Qantas. everything was above expectations."
Ventajas: "Service, food entertainment and catching up the lost time"
Ventajas: "premium economy! excellent service in LAX by QF ground staff on transfer"
Ventajas: "The flight is short, it was on time, boarding process was swift."
Desventajas: "There was one flight attendant with attitude problems but if you ignore her, she would stop it. No big issue."
Desventajas: "Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone."
Desventajas: "More leg room and space between seats is needed."
Desventajas: "Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "The legroom my seat had - It was near the exit and didn't have a seat in front of it. The flight was only half full which meant room for everyone to spread out."
Desventajas: "There was hardly any service. The flight left at 9:30pm. We were served dinner an hour later and given a bottled water. Then we never saw any of the attendants until 10 hours later. I had to hunt someone down in order to get some more water."
Ventajas: "Food was good."
Desventajas: "Made me run from connecting flight in Sydney."
Desventajas: "Seat was broken. Plane was very warm, but Very friendly crew, and flight was on time :)"
Desventajas: "Couldn't check in on mobile"
Ventajas: "Professional service.."
Ventajas: "all automatic check in without any stress"
Desventajas: "service is prefunctory without heart"
Ventajas: "Normal standard for that kind of trip"
Ventajas: "warm food even on domestic flight"
Ventajas: "Lunch served was good."
Desventajas: "The flight was delayed a bit."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Desventajas: "Small seats"
Ventajas: "Check-in & flight staff were very pleasant."
Desventajas: "The flight was one hour late. There was no entertainment system on the flight. The snack was mediocre."
Ventajas: "Nice airline with lots of room for a very long flight. Seats next to me were empty so I could lay down but unfortunately a bad respiratory illness prevented me from doing that. But still comfortable. Nice variety of food."
Desventajas: "All good. Movie selection could have been a little better maybe."
Ventajas: "Outstanding service and a nice mid day snack."
Desventajas: "Ride a bit bumpy due to rain and cloud cover descending into Brisbane."
Ventajas: "The crew was very helpful and friendly. The food was plentiful and mostly delicious. Every attempt was made to make the trip as comfortable as possible."
Desventajas: "The economy Seating area is very small for such a long trip."
Ventajas: "The food is excellent. The flying attendant is friendly"
Desventajas: "The plane was very late"
Ventajas: "Great entertainment and amazing crew as always"
Desventajas: "Food was not the quality I expected on Qantas for such a long flight."
Desventajas: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"
Ventajas: "Price and first experience with Quantas"
Desventajas: "Didn't get to choose a seat and therefore got middles both ways"
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Desventajas: "I landed in Sydney but had a Qantas connecting flight to Melbourne. The baggage was checked in at Dallas thru to Melbourne. You need to drop off the baggage back to Qantas after clearing Customs in Sydney. Unfortunately Qantas makes you walk quite a long distance to to baggage drop off point. The experience made me think of experiences I have had in developing countries. I expected more thoughtful logistical arrangements from Qantas in Australia."
Ventajas: "Crew on the plane was a group of wonderful ladies. Always smiling & pleasant, even when they had to move people around. Great service with a smile."
Desventajas: "No info ahead of time about checking in. Once we got to the airport, I was told that I should have known better & checked in 24 hours prior. initially, the agent said that all seats are appropriated randomly. At the gate, I'm told different. I had to fight tooth & nail to get a seat next to my wife (who often gets airsick). It didn't feel good to have to argue & make a scene to accomplish this."
Desventajas: "Bags won't arrive for another 24 hours; which means we now have no clothes. Grrr."
Ventajas: "The crew was attentive and friendly, food was great and the wide variety of entertainment offered made the 16+ hour flight go by quickly"
Desventajas: "Only downside was fellow travelers being inconsiderate."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Desventajas: "The title says it all. This is the first time I ever flew Qantas, and I will try to never fly with them again. I saw one of the old, battle ax stewardesses actually physically shove an elderly Chinese woman who was wandering the aisle before leaving the gate. I mean, the woman should have been in her seat, but that was no reason to body-check her like Wayne Gretzky (or Ron Barassi, take your pick)! Totally unprofessional."
Ventajas: "Boarding food choices actually got drinks and food with Ticket price. Didn't have to buy extra food or drink They actually serviced toilets on flight. Got headsets and you could choose your own entertainment at your seat"
Desventajas: "There is no room between seat if person in front of you Puts their seat back. You have zero leg room and you can't Get out of your seat to go to bathroom. If all seats are taken in coach you are quite screwed"
Ventajas: "Qantas service was certainly up to standard."
Desventajas: "The 747 we flew was older and noisy. Our trip to Sydney from LAX was aboard an Airbus A-380 ... much quieter, roomier, and equipped with the latest technology."
Ventajas: "I arrived in Melbourne 9 hours after I was scheduled to. The flight was severely delayed out of NYC and then I missed my connection out of LA and flew to Sydney instead. I was offered a $20 voucher for food at jfk, and that was it."
Desventajas: "See above"
Ventajas: "Qantas was half the price of what I had paid for last year on United. Overall the price was great for I had paid for. The staffs were friendly. They let the passengers move around because there were plenty of seats."
Desventajas: "I didn't like how they didn't give us notification of how far out we were to landing. I end up going to the restroom a few outs. The flight attendant kept knocking on the door. Obviously, I cannot stop what I am doing to go out."
Desventajas: "Sold as Qantas. In fact it is Jetstar. No food, no drinks, no entertainment. Qantas personal unfriendly when we went to Qantas desk to check in for, what we thought was a Qantas flight."
Ventajas: "Great flight!"
Desventajas: "Wasn't too crowded"