Encuentra vuelos baratos de Bamako a Nueva York

Desventajas: "Cancelaron el vuelo 15 minutos antes de embarcar. 2 horas para rebooking. 2 horas para que enviaran un autobus para llevarnos a un hotel. 2 horas esperando en el bus. Decidí quedarme en el aerpuerto esperando el nuevo vielo ( 6 HORAS). NUNCA MAS CON TURKISH AIRLINES"

Ventajas: "Trato excelente, buen servicio en cada aerolínea. Cubrieron mi alimentación y no tuve retraso alguno. Los 3 vuelos conectaron bien."

Ventajas: "La tripulacin fue amable. Los asientos comodos. El servicio de comida fue bueno!"

Desventajas: "No atrase los vuelos y personal más competentes, mejor preparados y más amables. Hicieron todo lo más lento posible! Una vergüenza"

Ventajas: "La puntualidad"

Ventajas: "La comida, puntualidad, atención del personal"
Desventajas: "Todo estuvo bien"

Ventajas: "El entretenimiento de a bordo"

Desventajas: "Tripulacion poco cordial. Comida mediocre"

Ventajas: "El entretenimiento"
Desventajas: "Las butacas son cada vez más chicas y el espacio entre asientos es una broma"

Ventajas: "Aeronave moderna"
Desventajas: "Falta de comunicación para embarque Demora para embarque Demora para salida del vuelo Desorganización en asignación de asientos de otros pasajeros lo que causó discusiones Tripulación podría hacer resuelto ágilmente para evitar molestos a los demás pasajeros Falta de cordialidad de la tripulación al mediar y buscar resolver el conflicto que ellos mismos generaron Cambiando a una persona de asiento y ocupando el de alquien más que no quería cederlo"

Ventajas: "Me gustó que los espacios de los sillones, están a una distancia prudente del siguiente pasajero, porque hay aviones que están muy pegados."
Desventajas: "Apreciaría recibir en el correo información o recordatorio para el check in"

Ventajas: "Cuando estaba abordando la señorita que chequea los boletos me empezó a preguntar que donde había estado antes que si tenia boleto de vuelta que le enseñara y que yo sepa ella no es de migración me hizo esperar me abordó se último y nunca me entere cual fue el problema es una pésima actitud de la empleada de la aerolínea"
Desventajas: "Deben mejorar el abordaje"

Desventajas: "Mejorar limpieza en las mesas del avión."

Desventajas: "Aún estoy en Estambul esperando 24h a mi vuelo porque perdí mi conexión por el retraso en Buenos Aires"

Ventajas: "El vuelo tuvo que regresar a Buenos Aires por mal tiempo después de 2 horas volando. A pesar de pedir que me desembarcaran en Buenos Aires porque sabía que iba a perder mi conexión en Estambul a colombo no quisieron. Tuve que continuar viaje y ahora estoy esperando 24 h en Estambul al próximo vuelo a colombo. Inaceptable"
Desventajas: "La tripulación es muy brusca, no informan y tratan mal a los pasajeros. La línea aérea no intentó ganar tiempo para facilitar a los pasajeros que pudieran hacer sus conexiones. Horrible"

Ventajas: "Ninguna voluntad de informar ni de apoyar a quienes íbamos a perder nuestra conexión"
Desventajas: "La televisión no funcionaba bien. La opción de comida se terminó rápido y no llegó atrás. El asiento estaba roto y no podía reclinarse. Todo mal"

Ventajas: "Fue largo, poco más de 13hrs pero en general muy bien. Muy satisfecho con Kayak y con Turkish Airlines."

Ventajas: "Hasta te dan un set personal con medias de descanso, pantuflas y antifaz. Inmejorable"
Desventajas: "Excelente"

Ventajas: "Good comfort, on time and the food was plenty and delicious! Even in a 1 hour flight they gave us lunch!"
Desventajas: "Nothing!"

Ventajas: "Good comfort, on time and the food was plenty and delicious! Even in a 1 hour flight they gave us lunch!"
Desventajas: "Nothing"

Ventajas: "Ok el vuelo"
Desventajas: "Poco espacio para estirar las piernas a comparación de otras aerolíneas"

Ventajas: "Pase al menos por 8 revisiónes de pasaporte y maletas, me tocó un asiento en medio de dos señores, pedí cambio y no me lo dieron, 14 horas terribles pase en ese vuelo"

Ventajas: "never turkish airlines ever again!"
Desventajas: "never turkish airlines ever again!"

Ventajas: "Salida a tiempo"

Ventajas: "El servicio salida a tiempo"

Ventajas: "El avión muy bonito y cómodo, la comida muy rica"
Desventajas: "Las azafatas, no eran suficientes y tenía que esperar mucho para que me sirvieran agua y se les olvidaba"

Ventajas: "Cambie de un avión muy grande con pantalla de tv individual a uno más pequeño con lo cual la percepción de comodidad es menor.pero en general bien"

Ventajas: "Muy buena atención y muy puntual...gracias"
Desventajas: "Comida"

Desventajas: "To whom this may concern: I am writing to express my absolute dissatisfaction and poor experience with the customer service and lack of working amenities on flight #TK11 leaving Istanbul into New York City, JFK. It was sadly a horrible ending to my trip and left me with a very unfortunate impression of Turkish Airlines. Less than an hour into the flight I spoke with a flight attendant making him aware that the USB port was not working so I was unable to charge my phone the entire flight. In addition, the wifi was not working. This is a huge problem because I planned on working remotely that day and my job was under the same presumption. The attendant blamed my phone and did not take my word that I was unable to connect until I insisted further and another passenger in front of me turned to my rescue and agreed with me stating the wifi was spotty and only worked for a short period of time until ultimately shutting off. The attendant did not apologize but said he would check on the port and the wifi and would get back to me. I followed up several times and he fed me the same lines until I grew frustrated that I was being completely ignored all while losing a day's work. During the last 20 minutes of the flight I decided to finally walk to the back of the plane and follow up for the last time with someone else. I explained the situation to the other attendant who seemed as though this was the first time he was hearing about this issue and he spoke to his chief who gave me a customer feedback form to fill out. No one offered me a different window seat to fix the port problem or even Miles Plus points for the inconvenience even though I requested it. I have never felt more disrespected and dismissed on a flight before this experience. As a star alliance member (CX765361), I frequently fly for work and personal trips and out of loyalty and assurance that I would be able to fulfill my work duties remotely given the features this airline promotes. I chose Turkish Airlines because it was apart of this program. This experience did not uphold the company's reputation and by flying with Turkish Airlines I completely missed a full day's work, deadlines and was behind when I physically returned to work. For the inconvenience, stress, disrespect and empty promises, I am requesting that Turkish Airlines reimburse me the portion of that flight. Best, Rachael"

Ventajas: "The staff was courteous and helpful"
Desventajas: "The air temperature was warm and the food was not good. The choices were not available. I just ate bread and butter."

Desventajas: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Ventajas: "The crew bumber was short fot the full flight. The food used to be better in THY."

Ventajas: "Excelente atención"
Desventajas: "El atraso del vuelo, que tuvimos que esperar mucho, primero el vuelo fue cancelado, luego se suponía que salía a las 21 50 y nos toco esperar media hora más en la sala de espera, luego nos subieron al avión y esperar hora y media mas"

Desventajas: "The flight was cancelled and 36 hours later, I am stuck at a hotel with 100s of other people none of who have a clue how to contact the airline as all the phones are not being attended to. The Indian sales and reservation team as well as the Turkish customer care are not responding to the situation at all."

Ventajas: "Es de las mejores aerolínea de con las que he viajado"

Ventajas: "All"
Desventajas: "Nothing"

Ventajas: "Atención general"
Desventajas: "Muy poco espacio entre filas."

Ventajas: "Limpieza, atención en general, disponibilidad de bebida/comida durante el vuelo, neceser con efectos personales para vuelo"
Desventajas: "Muy poco espacio entre filas"

Ventajas: "Limpieza, atención en general"
Desventajas: "Muy poco espacio entre filas"

Ventajas: "Todo el servicio en general,la atención,la comida,abordaje,personal calidad Cinco Estrellas"

Ventajas: "Fueron viajes excelentes en tanto al servicio en el avión,como los desempeños de los pilotos y en todo en general!!!!"

Ventajas: "La comida"
Desventajas: "Salió 20 mim tarde y no recuperó. No se entra x manga"

Desventajas: "Late baggage"

Desventajas: "Turkish Airlines no ofreció ninguna alternativa más que esperar a que se resolviera la situación. Me quede varada en Tibilisi, donde Turkish Airlines canceló el vuelo a Estambul y nunca ofreció alternativa para derivar a otras líneas aéreas. Tuve que salir por tierra a Armenia y de ahí comprar un nuevo billete con Air France por mi cuenta. Kayak siguió mandando mensajes de que el vuelo estaba en horario, y nunca actualizó la información que enviaba en sus alertas, como que no hubiera pasado nada. Incluso en el mapa se veía en ruta el avión cuando nunca había despegado. Tremendo"

Ventajas: "US government sends out travel advisories in timely fashion"
Desventajas: "Turkish airlines is overwhelmed with schedule changes. They behave in a manner not respecting the gravity of the situation and the need for people to get home. For example, they rescheduled our flights but did not confirm or ticket our flights. They should use all resources to get us home but won't let us fly on Star Alliance code share flights."

Desventajas: "Aviones viejos para un trayecto tan largo."

Desventajas: "Al hacer el check-in a la vez dos personas que viajan juntas, no tienen el cuidado de dar asientos juntos. Asientos incómodos para vuelos de 4 y 11 horas."

Ventajas: "Excellent service!!!"
Desventajas: "There was nothing to not like about it."

Desventajas: "My connecting flight was cancelled twice then delayed. I ended up missing my connection in Istanbul and having to overnight there. Turkish Airlines did provide hotel accommodation to passengers in similar situation, however only after wondering around the airport for over an hour to find the TK hotel desk and waiting for an additional hour to be assigned a hotel room and be transferred there, only to learn that I had to check out within two and a half hours after checking in to be at the airport 4 hours before the flight departs. When I finally arrived at the airport, I had to go through a security screening (because I was not suspicious for having entered the country and exiting only 5 hours later). When all of that was done, I approach the check in desk and asked if my seat can be changed, as I had spent the previous 2 days trying to get on my connecting flight, spending over 8 continuous hours at an airport and having had a nightmare night. I asked for an exit row seat or anything in the front of the plane. I was literal told that if I did not like the seat given I did not have to fly. I took the seat originally assigned and spent 11 and a half hours sitting next to a toilette on the airplane with a crying baby next to me and in front of me. To top it all, it took 2 hours to get my luggage once arrived at JFK. I usually love traveling on Turkish airlines and I understand not all of the above is directly depending on them, but considering how awful the entire experience was and how little I asked to be happy, I found them to be extremely unaccommodating on this occasion."

Desventajas: "Es y sera la mejor aerolinea en la que e viajado. Sin lugar a duda de hoy en adelante siempre buscare esta para viajar. Gracias"

Desventajas: "Para mi todo bien"

Desventajas: "Variedades de esna y jugos"

Desventajas: "Dar almohadas"

Ventajas: "Muy buen servicio"
Desventajas: "La comida"

Ventajas: "Lo rápido k viaje y el excelente servicio gracias"

Ventajas: "Puntualidad y gran actitud de apoyo en atención en aeropuerto de Quito"

Ventajas: "Todo, especialmente el entretenimiento"
Desventajas: "La comida, muy floja"

Ventajas: "Fue rápido y avisaron cualquier inconveniente a tiempo"
Desventajas: "Había una trabajadora que no sonreía mucho y hacía mucho frío en el avión"

Ventajas: "Me gustó la comida y la calidad del servicio"
Desventajas: "estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir"

Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."

Ventajas: "Muy puntuales."
Desventajas: "Mi asiento fue el último y no se me permitió tener otra opción."

Ventajas: "La atención del personal"
Desventajas: "Todo wstuv6muy b Todos los servicios fueron excelente,"

Ventajas: "Muy puntual"
Desventajas: "En tierra en NY, muevan más autobuses."

Ventajas: "Buena atención, asiento normal."
Desventajas: "Incluir un refrigerio durante el vuelo"

Ventajas: "La tripulación muy bien."
Desventajas: "El personal del aeropuerto pésimo, te hablan de la peor manera. El vuelo de Atlanta a Costa Rica se canceló y simplemente dijeron mañana sale a las 7am y no hay hotel ni cena, tratan a los turistas como perros."

Ventajas: "Ante los problemas dieron respiesta"
Desventajas: "Nada"

Ventajas: "Buen espacio entre filas de asientos Muy amable el personal"
Desventajas: "Hacer que la gente que viaja no sea sucia y desprolija y no permitirle poner los zapatos sobre los asientos"

Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."

Desventajas: "Todo perfecto"

Desventajas: "Por poco pierdo la conexión."

Ventajas: "El sistema de entretenimiento, las almohadas y cobija"
Desventajas: "La comida"

Desventajas: "Estuvo bien"

Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"

Ventajas: "El vuelo fue de delta pero estaba operado por Aeroméxico. El personal de ambas líneas muy grosero. En especial una señorita de Aeroméxico llamada Yadira Díaz que tenía un distintivo de entrevistador literalmente me dijo que le hiciera como quisiera que ella no me iba a atender."
Desventajas: "Ambas aerolíneas (Delta y Aeroméxico) tienen que capacitar a su personal"

Desventajas: "Desastrosa atencion y asiento. Solicite que me den uno junto a mi esposa y me cambiaron a otro al fondo de tamanio menor que el usual y al lado una persona obesa que ocupaba la mitad de ese asiento. La persona que recibio nuestro equipaje nos hizo cambiar cosas de las maletas por un exceso de 0,5 kg"

Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."

Ventajas: "La tripulación"
Desventajas: "Control de maletas de cabina"

Ventajas: "Pantallas con peliculas"
Desventajas: "Asientos hiper pequeños, muy incomodo!"

Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."

Ventajas: "Eficiente abordaje, vuelo a tiempo, servicios de avión muy Modernos"

Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"

Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Desventajas: "Nada."

Desventajas: "A mi no me gusta la distancia para reclamar la maletas, la television no fuàncionaba"

Ventajas: "El avión salió a la hora y llegamos 20 min antes de lo previsto"
Desventajas: "Pasaron laa azafatas 1 vez (vuelo de 2 horas), y aunque había wifi a bordo, era muy malo."

Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"

Desventajas: "Bueno"

Desventajas: "No dan realmente comida"

Ventajas: "Durante las 5 hs de vuelo siempre estuvieron atentos a las necesidades de los pasajeros."

Desventajas: "Me abrieron y revisaron la valija. Incluso teniendo un candado, lo rompieron y la cerraron con un precinto."

Ventajas: "LA puntualidad para abordar y despegar"
Desventajas: "Su personal no es muy amable"

Ventajas: "I love the idea to have a non stop flight and the seats are very comfortable to be this an excellent flight just need to give more snacks that would be great :)"
Desventajas: "Took to much time the boarding and we needed more snacks"

Ventajas: "Nunca había tenido un vuelo con tan buen servicio. El personal al muy amable y simpático. Siempre pasaba el personal ofreciéndonos comida y bebida. La merienda muy completa, platos a escoger, snacks, postres. Gracias Delta :)"

Desventajas: "Lo que no me gusto que al momento de llegar a Atlanta si le dieron una silla de ruedas pero no hubo quien la llevara a la salida!!!!"

Desventajas: "Muy estrecho"

Ventajas: "Pantalla con música y películas"
Desventajas: "Espacio entre asiento y asiento de adelante demasiado chico"

Ventajas: "El vuelo salió puntual. Buena experiencia en general."
Desventajas: "El vuelo salió puntual. Buena experiencia en general."

Ventajas: "El vuelo de Deltavse demoró casi 2 hs. Nadie del personal quiso ayudarme para evitar perder la conexión en JFK, porque no había comprado el billete con Delta. Perdón el vuelo, me costó dinero. Delta es una empresa de pésimo servicio"
Desventajas: "No hubo comida como servicio"

Desventajas: "Sin comidas en vuelo de más de 5 horas"

Desventajas: "comida de muy bajo nivel para clase first one"

Ventajas: "La ponctualité."
Desventajas: "Variété des boissons proposées."

Ventajas: "La tripulación me atendió muy bien"
Desventajas: "La comida"

Ventajas: "La tripulación fue genial!!"
Desventajas: "La comida debe mejorarse (no en cantidad sino en calidad),"

Desventajas: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Desventajas: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Desventajas: "La falta de informacion en el aeropuerto es nula. Han cambiado 5 veces la hora de salida y hasta que no llevaba 2 horas de retraso no ha aparecido nadie en el mostrador de embarque. Y luego han cambiado 3 veces la puerta de embarque"

Desventajas: "Revisar los asientos. El mio no se reclinaba"

Ventajas: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Desventajas: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Ventajas: "Me devolvieron"
Desventajas: "Dando consulta de los requisitos"

Ventajas: "La tripulación"
Desventajas: "La espera en el abordaje"

Ventajas: "La comida"
Desventajas: "Todo ok"

Ventajas: "Comida aceptable"
Desventajas: "Que la aerolínea no cobre el equipaje a chequear, es ilógico realizar un viaje a otro continente por más de 20 días y llevar solo un equipaje de mano"

Ventajas: "Tripulación agradable"
Desventajas: "No hay nada que hacer. No se puede escuchar o ver películas"

Ventajas: "La tripulación muy amable"
Desventajas: "Cancelaron el vuelo y mo dieron explicaciones"

Ventajas: "El vuelo estuvo puntual"
Desventajas: "Entretenimiento y orden al subir al avión"

Ventajas: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Desventajas: "For me this part is not applicable"

Ventajas: "La tripulación tenia mal trato, el abordaje nos tuvieron 40 minutos haciendo cola skn poder ingresar en vez de que nos llamen cuando tengamos que pasar."

Desventajas: "La puntualidad"

Ventajas: "Nothing"
Desventajas: "Everything"

Desventajas: "Llevabamos libres los 3 asientos de delante, se cambio un adolescente al que la tripulación trataba como un rey, perjudicandonos ya que levantaron los reposabrazos de los asientos para que fuera tumbado impidiendonos a nosotros la ya dificil movilidad durante el vuelo de mas 11 horas."

Ventajas: "La atención de la tripulación. El personal asiático de mostradores es realmente divino."
Desventajas: "El personal de Air France para la fila antes de Revisión de visado es elitista, grosero y discriminatorio. Se burlan y hablan en francés creyendo que los turistas no entendemos. Me siento muy decepcionada de la atención. Pesaron mi bolso de mano de manera aleatoria y me cobraron 100 euros por 3 kg."

Ventajas: "Excelente atención"
Desventajas: "El abordaje fue muy lento."

Ventajas: "The comfort of the flight snd kindness of the crew."
Desventajas: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Desventajas: "Todo bien"

Desventajas: "Puntualidad, el vuelo ha salido dos horas tarde"

Ventajas: "La puntualidad."
Desventajas: "En este vuelo todo fue perfecto, desde el embarque hasta la salida del avión."

Desventajas: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Desventajas: "See above."

Ventajas: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Ventajas: "Food and wine. Entertainment."
Desventajas: "Sat closer to water closet. Maybe more air freshener in there."

Ventajas: "Tiempos y la atención personal."
Desventajas: "Tener asiento en pasillo o ventana, pero no enmedio"

Ventajas: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Desventajas: "Algo de entretenimiento no hay nada"

Ventajas: "Incómodo Equipaje perdido"
Desventajas: "Comodidad Sistema entretenimiento Comida Seguimiento del equipaje"

Desventajas: "El snack abordo. Eran de gustos muy fuertes y cosas que no suele gustar al público en general"

Ventajas: "Excelente todo"
Desventajas: "La app de airfrance play nunca funciono"

Ventajas: "La comodidad de los asientos es increíble aún siendo un vuelo low cost"
Desventajas: "Tanto a la ida como al regreso ese tramo fue con AirEuropa y el personal en aeropuerto no tienen la amabilidad correspondiente. En la idea me tocó problemas con uno de ellos y en el regreso vi que otros pasajeros les ocurrió lo mismo. Ni siquiera muestran sus nombres."

Ventajas: "El vuelo definitivo fue puntual"
Desventajas: "El viaje fue por Joon, el vuelo inicial fue cancelado ya en sala. Nos respondieron con la reprogramación. Debieron notificar a tiempo la cancelación, creo que hubiese sido menos difícil, ya que nos tocó salir de sala para volver a los mostradores."

Ventajas: "Personal agradable"
Desventajas: "En Florencia faltan las mangas para subir al avión"

Ventajas: "atencion muy buena, muy amable"
Desventajas: "no hay entretinimiento a bordo"

Ventajas: "Extremely hot the plane"

Ventajas: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Desventajas: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Ventajas: "El servicio al cliente"
Desventajas: "El aterrisaje"

Ventajas: "Over all everything was great, except the bags check in"

Ventajas: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Desventajas: "Check in process was easy. The flight attendants are all very helpful and kind."

Ventajas: "Excelente trato"
Desventajas: "Todo bien"

Ventajas: "Vuelo a tiempo"

Ventajas: "Vuelo a tiempo"

Desventajas: "Una aerolínea que uno confía por su nombre , me decepcionó , no llegaron las maletas a Bogota y tuve que esperar a que las mandaran al otro día y fuera de eso el servicio al cliente con respuestas evasivas y no resolutivas . Es un pesar"

Ventajas: "Nothing"
Desventajas: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Desventajas: "Todo muy bien!"

Desventajas: "It was exce"

Ventajas: "todo muy bueno"
Desventajas: "lo que no me gusto que a la vuelta habia una azafata que no tenia paciencia y hablaba todo en ingles y nadie le entendia y como no le entendian se iba y yo tuve que decirle a las personas y yo soy vegetariana y nunca me dio comida vegetariana tampoco"

Desventajas: "La atención del personal de a bordo malísima. Pero malísima mal"

Ventajas: "Crew was good"
Desventajas: "Arrived one hour late."

Ventajas: "Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice."
Desventajas: "Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous."

Desventajas: "Chicken was undercooked. No power outlets."

Ventajas: "nothing really"
Desventajas: "entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed"

Ventajas: "Cabin crew was great at customer service. Very helpful."
Desventajas: "The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now."

Desventajas: "Not having to wait 3 days for my luggage"

Ventajas: "Excellent seat"

Ventajas: "Crew is friendly."
Desventajas: "The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy."

Ventajas: "Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!"
Desventajas: "Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not"

Ventajas: "I love the entertainment and frequent availability of food and drinks"
Desventajas: "The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair"

Desventajas: "1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi"

Desventajas: "It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on"

Ventajas: "But no in flight entertainment on the Addis to Tel Aviv leg"

Ventajas: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Desventajas: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"

Ventajas: "Seat layout-767 has only two seats across on the side sections, much better than three, which most planes have. Crew was courteous, captain explained reasons for delay. Plane was not crowded."
Desventajas: "Flight delayed two hours by weather. Ground operations seemed slow. All planes were delayed by weather, but ours took longer to get ready once weather cleared. Passengers were bussed to the plane for both boarding and disembarking while other planes used jet bridges."

Ventajas: "New plane but movies are old. Too sad"
Desventajas: "Toilets and hygiene"

Ventajas: "Nice crew"
Desventajas: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"

Ventajas: "Service, the entertainment selection, just everything seemed perfect"

Desventajas: "Good service"

Desventajas: "the layover in Dublin was too long--longer than scheduled"

Ventajas: "Excellent food, very friendly and helpful crew e"
Desventajas: "Entertainment center did not work Limited storage place in business class for items like mobile devices etc"

Desventajas: "flight smelled like pee"

Ventajas: "Debe mejorar la comida y el entrenamiento"

Ventajas: "Debe mejorar la comida y el entretenimiento"

Ventajas: "Loved having traditional ethiopian food"
Desventajas: "One flight attendant condescending but she seemed to disappear after takeoff and the other ladies were excellent"

Ventajas: "We were told by United that Ethiopian Airlines does not allow more than 2 checked bags per customer, but that is absolutely not the case. We ended up driving to LA and found that Ethiopian accepts as many bags as we will pay for."
Desventajas: "Everything."

Desventajas: "Food horrible. Poor infrequent service, cramped seating, poor movie selection"

Ventajas: "Got a free voucher"
Desventajas: "My phone was stolen on airport premises They didn't have my requested meal for one of my flights The boeng 737 is tiny. No leg room and was terribly hot."

Desventajas: "There was a deley of 3 and a half h"

Ventajas: "The food was terrible but it was somewhat editable. It could have just been because I was so hungry I could eat anything too."
Desventajas: "The staff was rude, the boarding was a mess, the cabin was at least a little cooler than previous flight but still very uncomfortable, the amount of announcements was absolutely absurd!!! It was almost an announcement every 15 minutes. And the plane played music (terrible music) for 45 min extremely loud after taking off AND and hour before landing. It was so awful and so loud you couldn't even hear your own entertainment playing from your own headsets. I understand music while boarding and de-planing but there is absolutely no reason to have that playing that long after take off and hat soon before landing."

Ventajas: "La comida de ida buena, el avión mejor que Lufthansa. Faltaría que te avisaran qué documentos has de rellenar al llegar y qué importe se ha de pagar en concepto de Visado"
Desventajas: "La comida de vuelta (beef) malo, todo tendones, debería haber vuelto a pedir pollo. Problemas de recursos aduaneros en Inmigración y obviamente un retraso de salida considerable. Sería recomendable que te avisaran al llegar a Zanzibar que es recomendable al salir de Zanzibar llegar con mínimo 3h de antelación para evitar estrés."

Desventajas: "Terrible food (chopped cold spaghetti with no flavor) and terrible service (crew forgot to offer me tea or water, did not come when called) and over one hour late with no apologies given"

Ventajas: "I do like the cheerfulness of the flight crew. They are very attentive."
Desventajas: "The water is doled out in small cups. Not enough!"

Ventajas: "It is ok the flight"
Desventajas: "No comment"

Ventajas: "The flight was ok, left late but didn't impact our arrival time."
Desventajas: "Tray table was very dirty, restroom not cleaned or refilled, generally unkempt."

Ventajas: "I did find the staff very friendly."
Desventajas: "I found the staff to be very slow, on all 4 flights it tool them an extensive amount of time to walk down with drinks and food service. I was also sitting under the overhead that had blankets and they kept waking me up through out the flight when trying to get a blanket. I wanted to perches a watch that no all the flights had and when they did I couldn't ad ou don't take Credit Card. Flying from Israel to South Africa all I had was Shekel and Rands. How was I to know that I needed to carry Dollars On me."

Ventajas: "New aircraft 777 from Boeing"
Desventajas: "Food was so poor. Only option was chiken"

Ventajas: "Nice staff"
Desventajas: "Food seemed of poor quality."

Ventajas: "Service & Staff"
Desventajas: "They don't need to translate everything into Ethiopian language. There isn't a single person flying from Addis to Malawi (or Malawi to Addis) who speaks Ethiopian, so it's a waste of everyone's time and interrupts the movie, sleep, and meal."

Ventajas: "Service & Staff"
Desventajas: "Toilets always get messy because there are many people flying for the first time and some using a public toilet (or even flush toilet) for first time ever. They need instructions in the bathroom for how to use the toilet, how to keep it clean, how to dispose of trash, how to flush toilet paper, etc. If fly all over the world, but every time I fly from Africa it's the same mess, regardless of airline. Simple instructions would help - they cannot assume all of their clients have used flush toilets when over 80% of Africans do not have them."

Ventajas: "Paid about 1000 round trip. Staff was attentive and respectful specially addis to LA. New aircraft was good and comfortable."
Desventajas: "Entertainment needs to have more recent blockbuster. Food variety should be expanded, need more choice"

Ventajas: "They need to make the seating more comfortable especially with such looong flights!"

Ventajas: "The food and the crew were nice. The entertainment would go in and out, with the buttons malfunctioning at times."
Desventajas: "Started boarding 4 hours after scheduled departure. Though there was bad weather, our departure was still delayed way past the "adverse weather" conditions at the airport. In the 4 hours we were in Washington, there was no communication whatsoever. No one to inform us of us potentially missing our ADD to JHB connecting flight. None of the workers wanted to help us."

Ventajas: "Flight was on time"
Desventajas: "Asian vegetarian food came for me at the end After telling many times to cabin crew Airport hostess were rude On 16th from Nairobi to mumbai one of my bag didnt arrive to mumbai .mumbai staff of Ethiopian airline was not ready to even answer .it was v disturbing As was travelling to some other city had to buy new stuff for trVelling"

Desventajas: "The food is terrible."

Ventajas: "The seats were good, the flight was comfortable and easy. Flight attendents were friendly and proffessional."
Desventajas: "Food could be better but I don't expect much on an airplane, the media system is a bit old so you don't have a lot of options but it's OK."

Ventajas: "Se respeto la hora programada del vuelo estaba dentro del margen, del tiempo estimado."
Desventajas: "Mejor promoción para llenar las espectativa del cliente, cumpliendo con sus necesidades."

Ventajas: "El personal de cabina muy bien!!"

Ventajas: "Me toco un vuelo puntual, y los empleados muy amables"

Ventajas: "Food was delicious and crew was serviable."
Desventajas: "Clean the toilets more regularly."

Ventajas: "Crews very bad if u asking for something. Nobady care of you"
Desventajas: "Everything needs to be better"

Desventajas: "We were late at Casablanca airport again late when we landed at jfk so I was late for 2 hours so I missed my transit from jfk to Philadelphia I struggled the whole to get home"

Ventajas: "Nothing"
Desventajas: "The staff were rude and not helpful"

Desventajas: "Everything, the crew the service the food. Very bad airline .I wil will be er recommend or use again"

Ventajas: "I boarded the plane feeling very ill and the flight crew went out of their way to ensure that I had food, water, and blankets to try to make my trip as comfortable as possible. Very much appreciated!"

Desventajas: "Error with the name and not permitted to travel and not refundable. So I am really upset to say the least."

Ventajas: "Confused boarding process"
Desventajas: "No meal, just a snack."

Ventajas: "Nothing at all!"
Desventajas: "Such a poor service. They lost my luggage, when I arrived at my final destination, one of my luggage did not come. And one month later I still haven’t received my luggage !!! I got a call from them saying they found my luggage in Marocco without a tag. Like how is that even possible. They are such thieves! I want my money back!! Save yourself time and fly with another airline. maroc airline is full of sh*t!!"

Ventajas: "The entertainment is decent on these flights, usually. The don't switch up the movies often, but there are always some recent releases."
Desventajas: "This was a rough flight. First, Air Maroc at some point rescheduled the flight to some six or seven hours later than when I booked it, without bothering to even send any notice. Apparently according to their terms of service they can just change flight times as they like, and passengers are responsible for somehow figuring it out and dealing with the consequences. Oddly, the original flight time was still posted online even after I learned of the change, so the only indication of the change was the boarding time on my ticket. When I asked for the new itinerary, RAM employees seemed very confused about why I would want to know when I was arriving in New York (which ended up being 1 AM instead of 5 PM). To the airline's credit, they did offer accommodation in Casablanca, if you stood in an hour-long line. However, although I had been flying since 5 AM and not leaving Casa until 10 PM, I was not offered vouchers for breakfast or dinner, but only lunch (at 2 PM). Because I had to leave the airport in Casablanca, I had to go through security half a dozen times, including while boarding, with various harmless things confiscated. The flight was kept extremely dry, and the crew was stingy with water (although tea and coffee were abundant), only offering water twice during a nearly 8 hour flight despite my requests, and doling it out in small cups which they seemed annoyed to refill. The crew was not efficient or fast. The food on Air Maroc is often okay, but this time it was nearly inedible, especially with little to wash it down. It was not the worst flight I've been on, but it was pretty miserable."

Ventajas: "Food"

Ventajas: "Good food and personnel. Online check in is also helpful"

Ventajas: "Prompt departure, early boarding, sleep before meal"
Desventajas: "Cabin looked old and dirty, seats were cramped (just like on any airline). Old aircraft, no entertainment system."

Desventajas: "Food"

Desventajas: "When we arrived at the gate, we were told that another bus would come for us. It never showed up and no one came to help us. So we missed the flight. We tried all afternoon to get placed on the next flight out. The ticketing office told us we needed a supervisor to approve the changes to our reservation. We were informed all the supervisors were in the back office watching the futball matches and that we would have to wait. We were told if we don't get the supervisors approval, we will have to buy a new flight at full price. So we waited for many hours. Finally the night supervisor came out and told us that he can't do anything. He said the day managers would've been the ones to help us. They've already gone home after the football game ended. They wanted to charge us $840 USD each for new tickets"

Ventajas: "Comfort Crew"
Desventajas: "Food"

Ventajas: "Some of the staff were dismissive and rushed."

Ventajas: "The plane"
Desventajas: "The customer service. They ignore you when you want to escalate issues to a manager, they are agressive in treatment. They cancelled all of my flight legs because I missed an intermediate flight leg and did not notify me. I found out at the airport when I was about to take my last leg. I understand some airlines have policies around no shows but this airline did not have the decency to even notify me of the cancellation so I could plan around it."

Ventajas: "El personal fue un desastre. No nos atendieron nada bien, al contrario que en la ida, estaban siempre durmiendo y te decían que te pusieras tu la bebida, agua, o similar."
Desventajas: "Los asientos estaban todos rotos."

Ventajas: "I like the multimedia especially the movies."
Desventajas: "I dont like some of their meals"

Ventajas: "Plane"
Desventajas: "Rude staff. Asked for a night blinder to cover eyes on flight attendant said not on this flight. Food was below average."

Ventajas: "Cheapest flight available (?) WasteLand was a nice documentary to watch"
Desventajas: "Food was miserable Very rude passenger next to us. Crew was almost wholly absent in order to address the situation Barely any service during the flight Restrooms were dirty from the start"

Ventajas: "food"
Desventajas: "customer servoce inside the plane and outside at the airport is horrible , this company is a joke ."

Ventajas: "The worst airline"
Desventajas: "Woooorst airline eveeeer"

Ventajas: "Staff was friendly."
Desventajas: "The process of boarding was a mess. The people already seated at the gate were told to get back up and queue for an additional security check before boarding. Minutes after being reseated at the gate, the attendants suddenly announced everyone as boarding so everyone rushed to get their tickets scanned without instructions as to which rows or classes. Passengers were placed in a shuttle bus which was stalled for several minutes and once dropped off at the tarmac, there was only one attendant rechecking passports and seat tickets at the stairs leading up to the aircraft which led to more bottleneck and pushing."

Ventajas: "Not organized"
Desventajas: "The aircraft"

Ventajas: "Getting off the plane"
Desventajas: "Air Maroc - I'm throwing my safar flyer card in the trash and flying air Brussels from now. You guys shouldnt be allowed to operate an airline."

Desventajas: "I did Not find any seat available for me so I have to wait 2 days till the next flight Cause me waisting money and time"

Desventajas: "I ordered kosher meals three weeks in advance and they did not provide any on my return flight to NY.. It's a long flight to have no food.."

Ventajas: "Yes, I did."

Ventajas: "The seats were comfortable and the landing and take off were done smoothly."
Desventajas: "We ordered kosher meals. There were 5 of us. They brought us vegetarian food and said this is what they have. After explaining that we can't eat that food, otherwise we would have ordered it, they said it's normal and that we should have brought food. They didn't even apologize. Their careless behavior was rude and unacceptable. How can u let 5 people go hungry for 7 hours? The bathrooms were so dirty and smelled! There was urine on the floor and I heard many passengers mention it to them, they still didn't clean it. It definitely the last time I fly Royal Air Maroc. It saddens me to not use the local airline. Especially since I'm born in that Country. I, sadly can not recommand this airline to anyone who eats Kosher."

Ventajas: "The flight was direct"
Desventajas: "The crew only appears during the meal for 7 hours the crew walked to give tge food and pick up the tries a passage got sick and no one cares"

Ventajas: "The boarding process was efficient."
Desventajas: "The crew is not hospitable or accommodating."

Ventajas: "I had a good time at the motel"
Desventajas: "I did not like the food served in the airplane"

Desventajas: "There was no ear phone available for family and I and I asked three crew members and all of them told me will check on it and never check or respond to me and they have not address it to tell me why. I pay the air fair equally as others who have the ear phones so why can't I have one. Sooner your reply the better. Thanks."

Ventajas: "I am quite jaded right now."
Desventajas: "Despite being promised hotel within the airport to spend the 9 hours layover, we were informed that they only provide hotels at night. That's notwithstanding that RAM had changed flight times to cause this long layover, and that I had two children. I ended up paying for the hotel myself."

Desventajas: "Airport security took forever and was very disorganized. Bathrooms were filthy. A man was washing his feet in the sink and only four bathroom stalls worked. After our plane ride, the airline lost my bag. I had to receive help from another airline agent since no one from Royal Air Maroc provided clear guidance. The front desk made me feel a sheet and gave me their phone number to call. I called 10 times at different times during the two hours that they should be working but no one ever answered. I left a voicemail and have not been contacted yet. I have no information about my missing bag after they failed to track where it should have been. Do not recommend this airline."

Desventajas: "Conection caneceled. Poor customer service. They keep us waiting for more than 4 hrs to arrange accomodation. Next flight was scheduled for 3 days later... leaving us in casablanca with nothing to do and losing vacation days. We had to re schedule all our plans a reservations."

Ventajas: "Direct flight and New Planes"
Desventajas: "Service... what's that?"

Desventajas: "Kids running and screaming unsupervised awful smells throughout the flight indifferent crew"

Desventajas: "Jet blue as a company is a joke its the worst experience i had i missed my flight because of them and had to wait 7hours for a hotel room and had to go back and forth to the airport like 3 time thank you kayak and thank you jet blue"

Ventajas: "The flight crew was very friendly and helpful. Every time one of them would walk past me they would smile and ask if I needed anything."
Desventajas: "There was no sense of order when boarding the flight. They allowed the other people to act like herds of animals. The food smelled/was absolutely disgusting. My headphones would not plug into their tablets on their seats and it was too crowded. At the airport the person who was checking me in tried to make me change my luggage tags to their luggage tags. Not one person in the Casablanca airport spoke English and the security was extremely rude to me about allowing me to say farewell to the person that I was visiting in Morocco and about giving me directions to where I needed to go to check in for my flight. None of the signs in the Casablanca airport were in English either...I was lucky enough to find another English speaking tourist whom was nice enough to help me get where I needed to be. On my flight to Casablanca there was a male next to me whom was a bit too over friendly and kept touching me in a way that made me feel uncomfortable when he was talking to me so I asked the flight crew if they could either move him or myself and they happily called for the flight Marshall whom came to where I was sitting and moved both men that were sitting next to me and told me he was doing that because he himself was not comfortable with 2 males sitting next to me and wanted to see me have a great flight and a great experience on their airlines. Would I ever use Air Maroc again...the answer is yes but I'm not so sure I would ever fly in and out of Casablanca airport again."

Ventajas: "Nothing much really!!"
Desventajas: "Service, boarding, food, very uncomfortable seating, ....everything was bad"

Ventajas: "The best part of the flight was the new Dreamliner plane. That's it."
Desventajas: "I've never experienced flight attendants as rude as those on RAM. It was actually quite shocking. Will avoid flying this airline again."

Ventajas: "The airlines could do better with their african flights so their standards remains internationally. No personal tv."
Desventajas: "No refreshment when we boarded and only breakfast was served around 4am. Who takes breakfast that early?"

Ventajas: "On way to Morocco, the flight was very comfortable, the meal was quite delicious and the crew was very pleasant."
Desventajas: "At 6:30 am when I checked in at Marrekesh for connecting flight in Casablanca, I was told I could not change seats for later flight to NY, but would have to wait till I arrived in Casablanca. Later, in Casablanca when I asked to change seats so I would have an aisle seat, I was told that I should have done so in Marrakesh. Very frustrating experience!! Also had to go through extra security, checking luggage and body by hand and waiting at doorway for bus for almost an hour with NO explanation by crew as to the reason for the delay! It would have been appropriate as well as comforting to have our questions and concerns acknowledged at that time, but no one addressed or even appologized to the passengers for the hour long delay."

Ventajas: "The plane was very comfortable and the service was excellent"