Ventajas: "Flight not full"
Desventajas: "Rude flight attendants. Poor service. Late flight. Poor food. Dehydration. Poor drinks. Poor entertainment."
Desventajas: "El avión era muy viejo. No había entretenimiento abordo. No había wifi."
Ventajas: "Empty flight, could lounge in my row. On time departure and early arrival at JFK. Very good food."
Desventajas: "Older plane so entertainment system was quite clumsy/buggy"
Ventajas: "Food. Clean linen. The Vanity bag"
Desventajas: "Poor selection of movies. Bed was not very comfortable."
Ventajas: "Flight reached 10 minutes early"
Ventajas: "Salimos en hora, todo perfecto"
Desventajas: "Comida buena"
Desventajas: "eats and arm rest not working not clean entertainment system not working no ADL kit springs poking into the back"
Desventajas: "Entertainment system did not work at my seat."
Desventajas: "Flight was delayed by 2 hours."
Ventajas: "Good crew and service"
Desventajas: "Entertainment system failed half way through the flight . Not acceptable !"
Desventajas: "Food was not good at all. Entertainment screen kept shutting off all the time. Crew booted a few times but kept shutting off. No Wi Fi on the plane. All major airlines have Wi Fi these days. It was surprising that Air India had no WiFi service while going as well as coming back to New York."
Desventajas: "our tv monitors didn't work in our both flights so we were not happy at all. food - side dishes are more than rice so food is not sufficient to even kids, forget about adults.. air hostess won't even greet to everyone. they kind of choose people"
Desventajas: "My screen did not work even after repeated restarts"
Desventajas: "Food not good. Smells preservatives. Why do you give bread and call Indian. Crew not courtious n not helpful Media not good"
Ventajas: "The food was good and crew was excellent."
Desventajas: "The seats are not comfortable. Very little leg space. Foot rest was broken, seats don't have enough cushion, and also could not plug in the headphones due to headphones jacks being broken on the armrest and there was no other spot to sit due to the flight being full."
Desventajas: "Our luggage did not arrive with us. It came 24 hours later."
Ventajas: "Only thing I like was check in New Yorke was smooth"
Desventajas: "Flight to India was messy aircraft was dirty people was leaving there empty food trays on the floor on empty areas because they were not coming to collect empty plates I have pictures of dirty trays on the floor flight from New Delhi to jfk I did not receive one of my luggage the lady at claims was extremely rude"
Desventajas: "Overall experience"
Ventajas: "Non-stop flight from JFK to New Delhi is very convenient (especially leaving from JFK not Newark). Flight was only 15 min delay."
Desventajas: "Don't expect luxury on this flight. Dirty seats, continental breakfast not offered as advertised, curt staff, broken TV remote"
Ventajas: "Nothing in particular"
Desventajas: "They cancelled the returned flight from Delhi although we learned later that the flight started late. Gave a connection with 17 hrs of total layover. We came back almost 2 days later. The personnel in Kolkata were the worst. We waited 5 hrs in the airport to but still did not get confirmation. Had to go to the city office next day and from there run to the airport. never had an experience like this."
Desventajas: "Old planes need maintenance"
Ventajas: "Crew members"
Desventajas: "Broken handsets, buttons missing. Two of our tv sets were broken on a 14 hour journey with two kids thats brutal. I don't know whats the deal is but every flight that I take of air india from nyc to india or back ALWAYS has a restroom that doesn't work. The one at the back doesn't have water. ALWAYS. How is it possible to take off on an aircraft on a 14 hour journey with no water in the restroom. HOW?"
Desventajas: "The crew was rude and pathetic, they don’t know how to talk to passengers. They are also racist. I don’t know how these people have jobs on international airlines"
Desventajas: "The serving tables are broken and have to be propped up just to eat. The entertainment system did not work the entire 15.5 hour flight. The departing time was changed many times but was not reflected on the website."
Desventajas: "The entertainment did not work throughout the flight"
Desventajas: "Everything was great expect tv was not working well!!"
Ventajas: "Nothing literally"
Desventajas: "Food and customer service"
Ventajas: "Service was good. Plane was on time with no issues."
Desventajas: "Plane is too old with seats cracks and some entertainment systems not working. Seats don’t recline easily."
Desventajas: "The bathrooms was stinking on this long haul flight and the full flight was smelling like hell from boarding to landing"
Ventajas: "Quick boarding."
Desventajas: "TV did not work all through the 15 hour direct flight. The crew was unable to resolve the issue. Flight took off 45 mins late though the pilot apologized and explained the cause for the delay. The crew seemed new and looked hassled. Too few for a full flight."
Ventajas: "Direct flight"
Desventajas: "Everything else."
Desventajas: "Entertainment system was broken"
Ventajas: "Air India is the best airline ever"
Ventajas: "From JFK to Del, crew was really good and helping."
Desventajas: "Boarding: At T-3,there was proper announcement and everyone formed a queue. Touch screen for entertainment system did not work."
Ventajas: "El tiempo de embarque y despegue fue rapidisimo, y el vuelose hizo muy corto."
Desventajas: "El tiempo previo al embarque fue en una sala no demasiado confortable."
Desventajas: "the entertainment did not work, bathroom were not clean,"
Desventajas: "staff and crew is not all friendly, Tv's don't work most of the time, seat comfortness is also not that good."
Desventajas: "It would have been nice to dim the lights so people could sleep, offer water more than once during a 15 hour flight (that's right - beverage service ONE TIME in 15 hours), not take 30 min to clear out garbage after meals, and notice when you step on the passengers foot... 3 times. Also, the bathroom ran out of toilet paper twice, the personal entertainment tv shuts off randomly throughout the flight, the food was salty (further dehydrating), and plane is dirty."
Ventajas: "Everything isok when back delhi to jfk one airhostes bad attitude"
Ventajas: "Food service was good"
Desventajas: "But they always seem to run out of something or the other. Also the plugs and seats are always broken"
Ventajas: "Very, very attentive staff in business class. Could never get this kind of hospitality flying on a US airline! Great deal flying buisness class at this price. Flight reached early."
Desventajas: "Boarding process - extra security for the return flight to the US was a bit chaotic."
Ventajas: "Food is great! Very attentive crew."
Desventajas: "There was no wifi or in seat power 240/110V."
Ventajas: "Air India was great for both international & domestics flights. AI planes are in bad need of refurbishing but the staff, service and food was excellent."
Desventajas: "Interior of the plane needs some refurbishing."
Ventajas: "Non stop flight"
Desventajas: "Poorly msintained aircrsfts. Smellled of milddew"
Ventajas: "Non stop"
Desventajas: "Broken seats Stinking bathrooms Spotty carpets Dirty upholstery on the seats Very rude service Dishonest management"
Desventajas: "Airplanes are outdated, tvs don't work, seats are broken. Food is below standard and staff is unprofessional and rude."
Desventajas: "poor comfort broken seats and tv crew didnot care if we (atleast 11 people) missed conncetion from new york they left 40 passengers at boarding and went back to get them delaying other connecting flights very little leg space worse then local flights overhead light didnot work bathrooms had no soap"
Desventajas: "Seats too tight for a long flight - food was spicy hot - toilets ran out of toilet paper and crew did not replenish, had to use tissues"