El servicio en mesa en el aeropuerto Billy Bishop de Toronto malísimo, solo 3 personas atendiendo y 1 de ellas solo para VIP. Estuvimos en el mismo sitio de la cola durante 40minutos y no nos dejaron embarcar porque ibamos tarde. La chica de la recepción con muy malos modales.
No entertainment on a short flight…. Boston to Toronto
Ventajas: "Lead flight attendant was attentive, cheerful, and helpful!"
Ventajas: "The crew was very professional."
Desventajas: "For a quick hop from Boston to toronto this was ideal."
Ventajas: "Convenient! Love flying to Toronto on Porter. Nice glassware for drinks. Unique feel. Will definitely fly again!"
Desventajas: "Especially for USA and Canada travel, allow some luggage, you guys embarrassed my child by charging her luggage fee because she had to bring a device she requires. She felt embarrassed."
Ventajas: "Amy was outstanding, she provided excellent service."
Desventajas: "I wasn’t notified that the basic fare didn’t include carry-on baggage. It was disappointing having to pay for checked baggage without notification."
Desventajas: "Flight was delayed. It happens, I know. First time using this airline, ended up landing 1.5 hour later than planned. The boarding process in Toronto was bizantyne, with some discrepancy in the checks and balance forcing a manual check in of all passengers. Amateurish."
Ventajas: "Flight was comfortable and boarding was efficient. Great value for the cost of the ticket."
Desventajas: "The crew was very attentive to the passenger beside me who was demanding. Unfortunately, their attention meant they overlooked my requests and forgot to provide me with a drink. Also, for a 10am flight, other passengers should know not to arrive before 8am. The counter at doesn't open before then."
Ventajas: "Crew was nice, free drinks of all sorts."
Desventajas: "Plane was 3 hours late leaving and we were given five different reasons for it. There were no weather problems. Overheads won't hold what most airlines will, and Porter's low fares lose value due to extra charges like seat reservation and luggage."
Ventajas: "Crew was nice"
Desventajas: "Flight was cancelled and rescheduled 2 days later!"
Ventajas: "Crew and service were good"
Desventajas: "Improper information stating the fare could not have carry on bags. Small plane"
Ventajas: "Great crew. Helped me move to a seat closer to the front as ones further back make me claustrophobic."
Desventajas: "I don’t like your new policy of not opening up fee free seats 24 hrs before the flight. You used to do that and now if you don’t pay the extra $25 you get stuck in the back row even though there are lots of available seats. You can do better than this Porter. Especially for loyal customers."
Desventajas: "Email notifications of flight delay are sent too late!"
Ventajas: "free snacks and drinks, friendly attendants"
Desventajas: "over an hour delayed flight take off, state of the seats"
Desventajas: "The flight attendants had loud, personal conversations during the whole flight. Extremely unprofessional."
Ventajas: "I did like the crew, boarding and comfort for a short flight."
Desventajas: "they forgot one of our checking luggage back in Boston. it was my fiancé luggage, but good thing it wasn't my luggage since I have my work tools on my luggage that I will need for tomorrow Monday the 23-2018"
Ventajas: "the location was perfect, i was able to walk to downtown and other tourist attractions"
Desventajas: "it was too expensive"
Ventajas: "The flight was good and excellent, boarding on time, arriving on time, the staff was very friendly and helpful."
Desventajas: "The on-board magazine read that they should have had almonds as a snack option but the attendant said they do not take nuts as they could be allergic. But on my flight to Boston they served almond snacks. It is confusing."
Ventajas: "One particular flight attendant was good"
Desventajas: "Everything else. Delayed my first flight by 2 hours. Rude crew at boarding."
Ventajas: "The service once boarded was great. The flight attendants did a good job serving drinks and handing out snacks"
Desventajas: "The flight was supposed to leave at 5:30pm, but we only left at 7:10pm. We were not told why our flight and the one prior left late. Luckily we did not have a connecting flight like some of the other passengers."
Desventajas: "Flight out was canceled after five hours of delays. I find it hard to believe the forecast wasn't more predictable and couldn't have saved all that wasted time in the airport."
Desventajas: "Interior noise from plane is annoying"
Ventajas: "Prompt service and proximity of airport to the city. We literally walked to our hotel"
Ventajas: "the flight itself was good. the price was also good."
Desventajas: "delay of 1hour for both flights."
Ventajas: "Loved the Terra chips. Also the price!"
Desventajas: "Why did I have to take my headphones off during takeoff and descent? No other airline I’ve ridden has had that policy."
Ventajas: "complimentary wine and beer!"
Desventajas: "delays, delays, delays!!!! Billy Bishop's - no place to sit!!!!"
Desventajas: "Disorganized lounge and very late updates on flight that was 90 minutes late."
Desventajas: "Getting an email as I was going to sleep advising my flight is cancelled and rescheduled on next available 640am two days later. Wow talk about leaving me stranded Who is paying my two extra nights hotel and food? Pretty unprofessional service Been on hold over an hour Come on porter Is that the best you can do?"
Ventajas: "Quiet plane! Excellent crew."
Desventajas: "Logan Terminal E..."
Ventajas: "Crew was very friendly and sincere."
Ventajas: "I loved the waiting area with free snacks and drinks while we waited for our next flight. So comfortable! I wish Porter had other flights in the United States :)"
Ventajas: "I love the space on the plane. Not many passengers. I had the row all to myself!"
Desventajas: "The last minute call for passport validation. I thought I was all set and then a call came over the loud speaker to come forward and check passports. I didn't know where to go and I thought I with going to miss the plane. Other passengers asked me what was going on and where should they go. I figured it out and just made it back for boarding in the nick of time. I wish the call had of been made earlier or that a big sign was posted."
Ventajas: "Price and timing"
Desventajas: "Noisy children; mediocre food"
Ventajas: "Helpful staff and generous with the snacks and beverages. Everything was on time and ran smoothly."
Desventajas: "Good first-time experience!"
Ventajas: "First time using Porter and won't be the last. Great airport right in the center of Toronto and customs was fast and efficient. The flight was short so no food/entertainment but there wasn't a N/A choice, only stars..."
Ventajas: "The flight attendants were extremely welcoming and looked great. The gourmet snacks were great including wine service in glasses and not in plastic cups!"
Ventajas: "Staff was extremely professional and knew their job."
Desventajas: "Flights were short so did not have entertainment, which is fine."
Ventajas: "Seats were good, service was excellent I felt, good drink selections. I'd say it's regional version of Southwest. Please be mindful the overhead space is like that of Spirit (very small!)."
Desventajas: "Landing. Both times the landing steps were shaky and uncomfortable. Taking off was no problem at all so really not sure why landing was so hard to swallow... as in I wouldn't bring my baby on board just because of this."
Ventajas: "Excellent service"
Desventajas: "No wifi or screen"
Ventajas: "Every thing was the best and I loved it The best airport, crew , landing , service and on time flight."
Ventajas: "Travel was seamless Flights were surprisingly punctual Staff was friendly and planes are comfy for short flights - Lounge is the best ! definitely the highlight of flying porter. They stand behind their slogan... " Flying Refined ""
Ventajas: "Flight returning to Toronto was on schedule"
Desventajas: "Flight to Boston was not on schedule"
Ventajas: "The carry-on space was too small. My flight leaving Toronto was delayed one hour. I enjoyed the free coffee and cookies at the airport."
Ventajas: "The waiting room was like a lounge. So relaxing. The plane was the quietest turbo prop. Excellent service for such short flight. Best price of all. First time with Porter but not the last!"
Desventajas: "I never thought I would say that from an airplane travel. It was too short! Hahahahah"
Desventajas: "Shaky and noisy flight, the transportation offered by porter could be vastly improved."
Ventajas: "The aircraft crew were very polite and helpful."
Desventajas: "I could have used more leg room being so tall."
Desventajas: "No real food or snacks except almonds and cookies."