United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Again, the crew was extremely polite and accomodating. I’d fly with them again!"
Ventajas: "Clean plane and comfortable seats."
Desventajas: "Complementary snack to go with free beverage."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "Crew was nice"
Desventajas: "Food"
Ventajas: "The crew was excellent & seats were comfortable"
Desventajas: "Better boarding procedures. JAL is better."
Desventajas: "Movie catalog needs to be expanded"
Ventajas: "Service, crew, punctuality, plane, seats"
Desventajas: "Food, cold coffee and tea."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Food and services"
Ventajas: "Staff was great and both the terminals and onboard"
Ventajas: "Comfortable seat space and food is great"
Ventajas: "On time. Nice 787 Dreamliner. Very comfortable flight."
Ventajas: "Food is good. Entertainment options are fantastic"
Desventajas: "Seats are very very narrow"
Ventajas: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Desventajas: "No problems."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "The extra inches were nice. Fairly comfortable seat. And the ice cream was a nice treat."
Desventajas: "I thought I would get a little more than a few extra inches in Economy Plus. Maybe an overnight packet (ear plugs, eye mask, toothbrush?) and/or a foot rest for the extra money, but it was literally only a few extra inches of space."
Desventajas: "airline is unprofessional the whole trip was canceled"
Ventajas: "The crew has always been so polite, they seem like they are actually having a good time :) The planes have always been clean, and I've never seen a fellow passenger complaining."
Desventajas: "While I've always had plenty to eat, I'm not always familiar with some offerings...but that's on me."
Desventajas: "The VOML food"
Desventajas: "No opción de español"
Ventajas: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Desventajas: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ventajas: "Food was good, the crew were kind, nothing less than one expected and nothing more either"
Desventajas: "Not much of a choice when it came to films"
Ventajas: "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
Desventajas: "The food. Though it's Halal but very poor quality you should have to improve it."
Desventajas: "crew not able to understand English"
Ventajas: "For such a long trip, it was pretty comfortable. The flight crew was friendly and helpful and the food was good"
Ventajas: "Great layover options. Timely arrivals."
Desventajas: "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Great leg room, staff was very nice, food and entertainment was decent."
Desventajas: "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."
Desventajas: "Could not fall asleep as the chair would not recline enough"
Ventajas: "Great service, accommodating staff. Seats were comfortable."
Ventajas: "2 inches more legroom in economy than other airlines on that route."
Ventajas: "The ANA crew is always exceptional. Drinks and food are constantly being provided and the crew routinely walks about the cabin to ensure passenger needs are being met."
Desventajas: "For some reason, other countries do not use a number system when boarding. This often means if you're not paying attention, you could be the last to board the aircraft because a line will form almost out of thin air. Minor issue, but a systematic boarding procedure would be good."
Ventajas: "Ok"
Desventajas: "Not ok"
Ventajas: "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."
Ventajas: "food , service"
Desventajas: "VGML food was not good. Needs significant changes"
Ventajas: "The staff was so kind and quick to make everyone feel so comfortable. And the plane itself was already super roomy, so time flew as I spared the skies like I was back home in my living room."
Ventajas: "Early arrival. Crew very good."
Desventajas: "Lack of seating choice. Standby tickets issued at Dulles 15 hrs ahead of flight. Tight transfer time."
Ventajas: "This flight seemed to go very quickly. A wonderful selection of good movies and TV, adjustable headrests (up and down as well as side wings), decent amount of room and foot space, polite crew, good food!"
Ventajas: "Fast, friendly staff."
Ventajas: "ANA has always done a fantastic job, mfrom customer service to the food to checking you in."
Desventajas: "Nothing"