No nos sirvieron desayuno ni café antes de llegar a destino a la vielta.
La comida podría mejorar la calidad. El plato de pollo con arroz era algo picante y no nos avisaron.
Me gusto la puntualidad y El personal a bordo podría ser más simpático
Las sillas incómodas para viajes tan largos
Desventajas: "No charging ports and flight was delayed."
Ventajas: "All is great."
Desventajas: "Nothing is not good."
Ventajas: "Vuelo en clase business. La comida fue buena, pero escasa en cantidad"
Desventajas: "Los asientos business no son muy cómodos, a pesar de hacerse horizontales, las piernas quedan torcidas y el reposabrazos exterior queda lejos del brazo. El personal, muy funcionarial, poco amable"
Desventajas: "the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight"
Ventajas: "Great service and yummy food."
Desventajas: "The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!"
Desventajas: "Customer service"
Ventajas: "at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped."
Desventajas: "Food a bit bland and uninspired"
Ventajas: "The connection was way too tight."
Desventajas: "Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently."
Ventajas: "Tripulacion muy amable"
Ventajas: "Aseo limpio, tripulacion muy amable"
Ventajas: "The crew was great!"
Ventajas: "Muy poco"
Desventajas: "El avión muy viejo y no había mucho entretenimiento"
Ventajas: "Todo bueno"
Desventajas: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."
Desventajas: "Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear."
Ventajas: "Crew was nice and helpful"
Ventajas: "Personal finnair were very unpleasant and offered me for 30 min flight to Tallinn wait 8.5 hours flight to Stockholm and coming next day afternoon. Everything was too bad. I had to get taxi and boat and coming in Tallinn. I lost time and money. I never going to use finnair and kayak again."
Desventajas: "Everything. Worst flight in my life"
Ventajas: "Falta entretenimiento online y puertos usb"
Ventajas: "Espacio entre asientos amplios"
Desventajas: "El trato de una aeromoza, quien me tomó del brazo bruscamente cuando me dirigía al baño. Y me gritó diciendo que regrese a mi sitio que el vuelo estaba atrasado y debíamos despegar. Sin enbargo, no de habia anunciado aun que ya estabamos por despegar."
Ventajas: "excepto el control de seguridad que había poco personal, el resto bien."
Desventajas: "Perdí el vuelo por negligencia de la compañía al no exponer las restricciones de la ciudad de Phnom Penh. Pienso que debieron hacer énfasis en la legislación, un poco de"
Ventajas: "Perdí el vuelo por la legislación cambodiana"
Desventajas: "Perdí el vuelo por la legislación cambodiana, deberían especificar que dicho país obliga a estar en su territorio mínimo un día o no te deja salir, por ese pequeño detalle perdí mi vuelo"
Ventajas: "calming environment, finnish style"
Desventajas: "on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel."
Desventajas: "The food was poor, uninspired, ungenerous, inadequate. Perfunctory service. Poor movie choices."
Ventajas: "Given the choice I would hands down pick Finnair over a US based carrier the Europeans provide bigger seats and better service... Little things like hot towels, extra wine and chocolate after meals was truly appreciated..."
Desventajas: "Im an amateur traveler and I could have used a little more info at the gate and about getting to my connection I had no idea where it was and that you had to go through a passport line to catch the connection. Came close to missing my connection..."
Ventajas: "nonstop to Helsinki was great...I have done this route over 100 times and this was the first time non-stop. When you have 17-19 hours travel time in your head door to door and then it is 12 - you really appreciate the extra time. THANK YOU!"
Desventajas: "We missed are connecting flight"
Ventajas: "Very nice flight"
Desventajas: "Food was too salty"
Desventajas: "Wifi spotty"
Desventajas: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Desventajas: "A very very small plane. Cold staff"
Ventajas: "Good food, two hot meals."
Desventajas: "Unfortunately the flight was done by HiFly , not Finnair. Boarding took almost two hours, the whole flight crew behaved is if they were doing everybody a favor by being there. Entertainment options included like 6 movies and 2 tv shows, only 2 movies were more or less new, not much for a 10.30 hour flight. We really enjoyed our experience on the outbound flight with Finnair and were looking forward to this flight also, but Finnair didn't service this flight."
Ventajas: "Perhaps that we eventually got there and that the plane did not crash"
Ventajas: "Flying out of Chicago we had a 3 hour delay. Caused me to miss my connection. The cause was "plane availability". What? It wasn't weather related in the least. Once the flight left the ground, the trip was very pleasant. But, Finnair should have made some sort of compensation to the passengers. They did not."
Desventajas: "See above"
Ventajas: "Everything well organized"
Desventajas: "Problem with baggage"
Ventajas: "They moved my boyfriend and I from the back two seats on the plane up to the front with four seats across the middle! This was amazing for the long flight and allowed us to be very comfortable throughout the flight. Great service as well with three food servings and constant trash pickup."
Desventajas: "Woman in front talked endlessly"
Ventajas: "None of it."
Desventajas: "Not getting aisle seat, unpleasant passengers sitting next to me (making faces when I wanted to go to the lavatory from the window seat), group of noisy, drunk and rude young women behind.."
Ventajas: "Everything was good. Tv screen had issues booking for first half of flight"
Desventajas: "Some food has too many preservatives, margarine served instead of butter."
Ventajas: "Updated gate changes sent to phone was a life saver!"
Ventajas: "Personnel were very nice and fight was comfortable"
Desventajas: "Received an email 30 minutes before leaving for airport that flight was on time. Went to the airport and found out flight was delayed 4 hours"
Ventajas: "Entertainment choices were good."
Desventajas: "The flight attendants were noisy, walking back and forth, so it was hard to rest, more like stomping. Was not pleased with flight attendant who served me, was kinda cocky and not friendly, which spoiled the customer service experience. Not enough leg room, cramped. Wish they had decaf tea. Other than that we arrived safely, so I'm very appreciative."
Ventajas: "Brilliant direct flight"
Desventajas: "The cost could be a lot cheaper"
Ventajas: "Smooth flight given the tough turbulence."
Desventajas: "American Airlines caterers do not stock Tea on flight to London, UK (major up-roar). Staff was pretty grouchy."
Ventajas: "The crew was very nice and helpful and the flight went well and was ontime, in fact early."
Desventajas: "I thought that I got one bag checked for free and another one would cost $50. But when I got my boarding pass I was charged $100."