Desventajas: "Food in business class and more choice of movies"
Desventajas: "Great flight. Would have been nice to have on board wifi."
Ventajas: "Great and attentive crew. Solid in-flight entertainment. Pilots got us to destination 20 mins early!"
Desventajas: "1) It's pretty standard to offer a small toiletries pack (eg. Eyecover, toothbrush/paste, etc) on long-haul flights for other airlines. 2) Felt ripped off paying $50 for "preferred economy" seats that looked/felt identical to standard economy seats. Should be marketed as just priority boarding."
Ventajas: "The crew, the entertainment, the cleanliness and the overall experience was lovely"
Desventajas: "Lights could have gone fully off during a red eye international for sleeping."
Ventajas: "Crew good, seat pretty comfortable"
Desventajas: "Seating choice was unavailable and we were stuck with two middle seats in a row of 4 across. Air NZ tried to bribe us into staying overnight and taking a one stop itinerary the next day."
Ventajas: "Crew was very nice"
Desventajas: "Foot rest and seat recline was broken. Food was also just okay."
Ventajas: "Great food and crew"
Desventajas: "Seat comfort , WiFi"
Ventajas: "I had to us the wheel chair And they were all GREAT I was by my self"
Desventajas: "Right now I can't think of any thing"
Ventajas: "food and crew service"
Desventajas: "Business class Seats are uncomfortable, cushion is not that soft, sides are narrow and too tall, hard square arm rest on the right, drink tray is behind your shoulder, hard to fasten seat belt. Ride was very rough in both directions. Not worth the price paid."
Ventajas: "Nice seats in Business"
Desventajas: "2 hour delay"
Ventajas: "The seat next to me was empty so it was much more comfortable than the flight out. Movies were great"
Desventajas: "The food, economy has no room."
Ventajas: "the staffs and the boarding experienve"
Ventajas: "Movie selection is good and food is pretty good."
Desventajas: "Very tight in economy. I’m 5’ & normal weight and felt cramped so if you’re any taller...you’ll hate it."
Desventajas: "Boarding and take off was delayed by about one hour, with no proactive communication from crew about the delay. Passengers waiting to board individually questioned why we had not started boarding yet when information screens in the airport displayed otherwise. We did not start boarding for a 12 hour international flight until ten minutes to scheduled take off. The first time we were informed about the delay as a group was after we had entered the aircraft."
Ventajas: "Have flown most carriers to Australia and NZ. Air NZ by far the best. I mean, I am flying cattle class, so its never going to be great. However, compared to the other carriers available, the seats are the most comfortable and have more legroom. If you can afford their sky couch, do so. Food is edible (and, to me, most airlines are not) and was nice to get WiFI all the way across for just a few air points."
Desventajas: "Would be nice if the seats had a foot rest, but this particular 777 did not. I have short legs."
Ventajas: "Free drinks and snacks"
Desventajas: "The meal choices were chicken curry or beef on this flight. They ran out of beef quickly. Why would you serve something like curry on an airplane that’s not at all agreeable to at least half the people on the plane and then force the rest of us to eat it when you run out of the other option? My seat recliner was broken so I got to sit straight up for 12 hours."
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "The flight was pretty much a plain regional hopper. I got upgraded to first but honestly it didn't feel like a significantly different experience besides legroom"
Desventajas: "Flights was 2.5 hours late due to weather which was the biggest downer."
Ventajas: "Suggest boarding with electronic board !"
Desventajas: "If the customer is given the option of special meal - 1. the special meal should be what one selects. I selected Hindu meal as per option and was being served Veg Jain Meal. 2. Should be made available. Though I booked the flight for both me and my wife and the special meal request was for both, the wrong Veg meal was made available only to my wife. Something is not right with their system. One you serve what you make us select and then the system is recording only for one passenger."
Ventajas: "staff was lovely"
Desventajas: "didn't have a second pillow in business class bed was too flat for me. no other extras given. disappointing"
Ventajas: "Skycouch a MUST for long haul flights."
Ventajas: "Excelente todo!"
Ventajas: "Very friendly and helpful flight attendants"
Ventajas: "Blankets, entertainment"
Desventajas: "Preferred seating was a joke !"
Ventajas: "The boarding process was efficient and the seat was comfortable enough for coach class across the Pacific. It was a definite bonus not having someone in the middle seat. The food was quite good, and I appreciated the ability to get snacks throughout the flight. The crew was efficient, the IFE is very good, and the entire experience was very positive. I will continue to fly ANZ internationally as often as I can."
Ventajas: "As has been my prior experience with Air New Zealand, I found the trip to be virtually flawless. The boarding process was smooth and efficient, the crew was great and seemed to genuinely enjoy their job, the food was good, and I had lots of choices on the IFE system. For flying cattle class on a 15 hour flight, I arrived reasonably rested and content."
Desventajas: "My only complaint is that the extra $60 I had to pay in order to get a window seat got me just that. There was no additional room either length- or width-wise and no other advantages other than the window. I would not pay for that "privilege" again and I'm sorry to see that ANZ has stooped to the level of its American counterparts."
Ventajas: "Technology viewing screens"
Desventajas: "Connecting flights from Charles Dr Gaulle airport to Heathrow airport"
Ventajas: "- Not a full flight, so empty seat next to me - Great in-flight entertainment - Great staff service"
Ventajas: "Entertainment was good, crew was nice, flight was very smooth"
Desventajas: "Took forever to take off, but not company fault"
Desventajas: "Lo perdí"
Ventajas: "Great food, wine, service Seats"
Desventajas: "no wifi"
Ventajas: "entertainment, cleanliness, comfort"
Desventajas: "seats go far back in front of your face"
Ventajas: "The fly was on time"
Desventajas: "The service very poor"
Ventajas: "Crew, ground and flight crew, were all so friendly and accommodating. Great access to free snacks/drinks, but the best was the seats with the footrests that lift all the way up to form a couch, even for those of us who aren't able to fly business class, but are frequent flyers."
Desventajas: "The video system wasn't as good as say, Virgin or B.A., but it's such a small issue, compared to the superior comfort of coach in Air New Zealand to the other steerage-like coach classes."
Ventajas: "We made our connection, just barely."
Desventajas: "Faulty equipment presented as weather problems caused almost hour delay."
Ventajas: "Crew and plane are awesome"
Desventajas: "The flight itinerary as delayed"
Ventajas: "Was the same, everything allright"
Ventajas: "Personal seat entertainment system, good choice movies& tv . My seat was comfy for coach, free wine was nice."
Desventajas: "I booked this in October and chose 2 seats with one being an aisle seat. I was moved with my wife to the two middle seats in a row of four, like a second class citizen. There was no meatless options for food. Cabin temperature varied wildly requiring several clothing changes in a cramped seat I didn't select."
Ventajas: "Low initial ticket price"
Desventajas: "Extra charge to get to sit next to my wife, which I was subsequently told I didn't have to pay because if my frequent flyer status (star alliance gold), but no, so sorry, no refund of that extra fee possible. Cheap!"
Ventajas: "already commented above, everthing about the same...staff was very nice"
Desventajas: "Very tight small space, food not great quality. Also a lot of plastic used, hope there is a recycling program in place or strives to reduce the waste for the food."
Ventajas: "Excellent overall service as usual from start to finish"
Ventajas: "United Code share. Very poor boarding. Service is poor, food is poor. But compared to some US Airlines they are probably good."
Desventajas: "Well for every US airline. Improve everything."
Ventajas: "Comfortable flight. Drinks were excellent including tea!"
Desventajas: "Breakfast could be better. My son didn't get his choice on one flight and there was not much he would eat in choices. Make it more general so even teenagers/kids can enjoy. Crew could be nicer, especially in Premier Economy when we pay so much money!"
Ventajas: "The vegetarian meals were delicious. Thanks."
Ventajas: "Loved the new planes"
Desventajas: "Too bright in the cabin, the pink lights were a little hard on the eyes"
Ventajas: "Very attentive crew, layout, comfort"
Desventajas: "I enjoyed everything I wa"
Ventajas: "El servicio es aceptable y el personal es atento."
Desventajas: "Perdieron mi equipaje, cuando dijeron haberlo recuperado me trajeron la maleta de alguien más, no la mía. Sigo sin recuperar mi equipaje."
Ventajas: "Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline."
Desventajas: "It would have been a normal trip but we were delayed about an hour in Cairns because the passenger count didn’t add up to what the computer said. This made it very tight to catch our next flight. Barely had time to use the bathroom."
Ventajas: "I was able to sleep"
Desventajas: "Making sure there was a vegan food option and the crew knew."
Ventajas: "Bien la tripulación"
Desventajas: "Impuntualidad y podría mejorar comida"
Ventajas: "Free WiFi and a snack of crackers and a dip."
Desventajas: "All good!"
Ventajas: "Yogurt and breakfast muffin were a nice surprise on our 3 hour flight. Seat space was not too bad."
Desventajas: "Would have liked an offer for more water."
Ventajas: "Felt Cheap"
Desventajas: "Felt Cheap. Not even an entertainment center and no one on flight could make the app download or work."
Ventajas: "Flight was on time, no charge for checked baggage, a sandwich and juice were served, and it was all for the price of a budget carrier."
Desventajas: "In flight entertainment system was not working. Then again, who expected an in-flight entertainment system at this price point?!"
Ventajas: "Friendly attendants and they offer food - just a sandwich and pretzels but enough."
Desventajas: "I had 3 bags and they all came in on separate flights and one didn’t make it before my connecting flight. Now I have to wait for it to be delivered..."
Ventajas: "El personal atento, el vuelo puntual"
Desventajas: "Asientos incómodos"
Ventajas: "Check in was easy and I could not have asked for a better crew who were pleasant and helpful . Each and every flight in Australia on Virgin Australia has been made so easy for me with the help I have received from the crew with my husband who has mobility problems . seats very comfortable"
Desventajas: "There is no negative with this airline from ground crew to air flight attendants"
Desventajas: "I didn't get a ticket through the reservation and had to pay extra at the airport for another seat."
Ventajas: "I loved the food and friendly airline staff. They were very accommodating."
Desventajas: "I have no complaints."
Ventajas: "Flight was only half full, plenty of room to spread out and sleep; lots of self-service drinks and snack"
Ventajas: "Good service, friendly staff. Amazing how fast they board a plane!"
Ventajas: "-Professional, clean. Staff seemed happy to be there. -Use of both front and rear boarding allows for faster departure."
Desventajas: "-Need clearer instructions or a crew member to direct passengers to front or back of plane. -In flight entertainment depends on predownload of an app."
Ventajas: "flight crew, food service"
Desventajas: "no leg room, limited complimentary beverages"
Desventajas: "There was a lot of confusion for people trying to use the kiosks to check in. Finally a representative stood by the machine and told people not to bother, just queue up for the desk to get boarding passes and drop of luggage , which took for ever. Once on the plane the seats are very cramped."
Ventajas: "Everything worked out beautifully even after I missed my connecting flight. I was rebooked on Virgin and ended up with three open seats. Great flight, good food."
Ventajas: "Staff were very pleasant"
Desventajas: "Around my seat was dirty. Magazine had lots of food spills. No entertainment provided. No meal included in international flight."
Ventajas: "Check in was easy and the flight was on time. Good service"
Ventajas: "Free luggage check and a meal for a 2.5 hour flight."
Ventajas: "The crew,the food"
Desventajas: "It was delayed near one hour"
Ventajas: "Excellent legroom in economy - seemed to be more than the 32" stated. Also, the seat was comfortable and the food was excellent on this long flight (MEL-LAX). Overall, a better experience than any US carrier we've flown."
Ventajas: "Nada NOTHING"
Desventajas: "Compre un vuelo directo, mas caro que todos para llegar temprano a Bali. De la aerolinea no solo agregaron una escala (haciendolo mas largo) sino que lo demoraron 4 horas. Desperdicie un dia en el aeropuerto sin poder disfrutar Bali ni Sydney. Me arrepiento haber comprado la vuelta con ellos. I BOUGHT AN EXPENSIVE TICKET TO GET EARLY TO BALI, AND ENJOY THE DAY. THE AIRLINE NOT ONLY ADDED A PIT STOP BUT THEY DELAYED THE FLIGHT 4 HOURS MAKING ME WASTE A WHOLE DAY IN THE AIRPORT NOT ENJOYING BALI EITHER SYDNEY. I TOTALLY REGRET FLYING BACK TO SYD ON VIRGIN"
Ventajas: "They found the bags and delivered it the next day right on my doorstep."
Desventajas: "No one manning the baggage claim counter at Sydney airport. Almost missed my next flight due to waiting to file a claim."
Ventajas: "Courteous, friendly staff."
Ventajas: "Buena atención en counter para check in"
Desventajas: "No pude hacer check in en línea El vuelo duro 1 hora 50 minutos y no había entretenimiento a bordo"
Ventajas: "Great plane, good service and attitude of the flight attendants."
Desventajas: "We were delayed due to weather. Nothing the airline can do about it. But still do t like it. Great"
Ventajas: "My bag arrived with me and was first on the belt."
Desventajas: "Shuttle bus at SYD delayed by construction. No entertainment system on flight."
Ventajas: "Friendly service and they gave me an exit row seat!"
Desventajas: "No entertainment except the app, which we did not download."
Ventajas: "Easy bording process. Left early and smooth flight."
Ventajas: "Flight on time and flight attendants were very attentive."
Desventajas: "All good!"
Ventajas: "There was a medical emergency on board and the crew handled it calmly and quietly. Very professional."
Ventajas: "Enormous leg room"
Desventajas: "Fly Virgin Australia every time if possible"
Ventajas: "Easy flight and transfer to domestic."
Ventajas: "Flight attendants recognized my discomfort, asked about pain. Gave me ice, pain medication and water for my toothache. Great job."
Desventajas: "The toothache."
Desventajas: "I would have liked to know about the virgin entertainment app ahead of time. By the time the captain announced the option to use the app it was too late to download."
Ventajas: "Accommodating crew, helpful when feeling ill"
Desventajas: "Horrible food, no leg room, little room to move"
Ventajas: "Everything from check in to in-plane service was first class."
Desventajas: "Baggage charge of $70 Australian dollars was an unpleasant surprise. Had 3 bags. All other airlines on this trip went by weight, not number of bags and charged zero."
Ventajas: "They provide check in luggage and serve free snack , no extra charge like the other domestic flight. The air ticket is fare ,not more expensive than the other domestic airlines"
Ventajas: "Our flight was delayed by 4 hours, but luckily Kayak emailed me so I didn't go to the airport at 3am. When I arrived at the airport at 7:30 I was given meal vouchers, which is nice."
Desventajas: "Not a lot of leg room. Nothing is provided. You have to pay for coffee or tea and anything else you may want."
Desventajas: "The ticketing experience almost cost me missing my connection. I did not get my con# or my second boarding pass so after customs I was forced to go back out and wait for a bus to get to a different terminal. I waited 30 min. Very poor handling."
Ventajas: "The plane was new and clean. The crew was so friendly and welcoming. Anything we needed on our flight they were more than happy to oblige and always did it with a smile"
Ventajas: "Excellent crew"
Desventajas: "Excellent service"
Ventajas: "The crew was really friendly."
Desventajas: "The entertainment options were really limited. Movie options were mostly older movies."
Ventajas: "Seating was good for an economy class redeye--the seats (A330) reclined well, though the seat in front of you reclined into "my space". Okay food, polite, efficient attendants, complimentary wine or beer with meals."
Desventajas: "Two-pronged headset outlet made using my own headset unworkable. Their headsets aren't very good."
Desventajas: "More selections for movies . Fresh veggies or fruit in meals."
Ventajas: "Some crew members are excellent and some are flat."
Desventajas: "Food is kind of bad"
Desventajas: "Nice crew. Newer airplane"
Ventajas: "Good service and friendly flight attendants. Check-in crew was lenient and accommodating with weight restrictions on luggage. Bula!"
Desventajas: "The flight was delayed 2 hours. Several people in my group missed their connecting flights"
Ventajas: "I liked the music and movies"
Desventajas: "I was very close to my neighbor and didnt even feel comfortable to get up and go to the bathroom because I didn't want to wake him."
Ventajas: "This flight was on-board a Fiji Airways plan, not Air NZ. The crew were fantastic, the food was very tasty, all sorts of drinks available, lots of overhead storage, plenty of entertainment options on video screen, restrooms adequate/typical, great pilot, smooth take-off and landing."
Desventajas: "I did not enjoy the tiny, cramped seats - the smallest I've been squeezed into in many years. Hard bottom and narrow; when the girl in front of me put her seat back, her headrest was right in front of my teeth. Also, they use the old school dual-headphones that don't sit flat on your ears and there was no jack available for personal ear buds. Opportunities for improvement!"
Ventajas: "Didn't like anything, meal service was terrible"
Desventajas: "Never liked anything and will make sure not to take that flight ever again"
Ventajas: "Crew was very nice and did a great job."
Desventajas: "Security at Fiji was rude and redundant. Never have I had my bags searched 5 times before boarding a plane."
Ventajas: "Excellent service, excellent food"
Desventajas: "Very limited leg room"
Desventajas: "Seats were not comfortable"
Ventajas: "Crew was great"
Desventajas: "Uncomfortable seats"
Ventajas: "Liked seats, leg room, customer service and TV."
Desventajas: "It was freezing cold during the 10 hour flight !!!!"
Desventajas: "Curry, breakfast sausage, amount of leg room."
Ventajas: "They did hand out thin blankets."
Desventajas: "The temperature in the airplane... Couldn't feel my body!"
Ventajas: "The flight crew was friendly and efficient. it was a pleasure to fly with them."
Desventajas: "The entertainment system had EXACTLY the same movies/shows we had on the flight over. Since we flew like 14 hours, we saw everything we wanted to see the 1st time. Maybe offer different choices on southbound and northbound itineraries."
Desventajas: "I had no problems"
Ventajas: "Same as above.."
Ventajas: "Servicio para menores"
Ventajas: "The service was very friendly."
Desventajas: "My knees while sitting upright drive into the seat in front of me. No extra legroom seats available. Please start saving these for people who actually need them. Also, boarding was like cattle hearding, lack of organization caused anxiety ... albeit my wife and I were amused by people without direction."
Desventajas: "The seat were not that comfortable!"
Ventajas: "We got sone roomy seats it was nice"
Ventajas: "As always, the crew was great. The friendliest in the sky."
Desventajas: "The food options were less than stellar, but still ok."
Ventajas: "On time. Good aircraft. Good landing"
Desventajas: "The food,rude staf ,small and uncomfortable seats,outdated entertainment system. A staff member had the nerve to tell me to let a first class customer go before me to the restroom (although I was in line to use my assigned restroom) because “he was first class and his assigned restroom was occupied.“"
Ventajas: "4 seats to myself"
Desventajas: "Being woken up 2 hrs before landing"
Ventajas: "I really appreciated how the crew enforced window shades down for the majority of the flight. It really helped me sleep like I was hoping to so that I can be better adjusted to the time change and reduce jet lag."
Desventajas: "Although they are being very efficient, they collect blankets and headphones 45 min before landing and I could have still used them for 45 minutes!"
Ventajas: "The friendliness and helpfulness of the crew."
Desventajas: "That we had a window seat, but on getting to Nadi found that had been given away and we had two seats in the middle section. Not real happy about that."
Ventajas: "Except entertainment and comfort i did not like an thing else."
Desventajas: "Very bad food for those who are strict veterinarian and even don't eat onion, garlic, mushroom because their religion dose not allow. very bad for one who is going to LA and allow only one hand carry even all other airlines allow one hand carry and one computer bag."
Ventajas: "I like the friendly service, the food is good and.they are very accommodating"
Desventajas: "The air conditioning is quite extensive so it is rather freezing. And the boarding seems very disorganized"
Ventajas: "Had decent entertainment options and enjoyed the blanket and pillow!"
Desventajas: "Food, I chose to not even eat the meals after my first experience with Fiji Airways."
Desventajas: "No free entertainment, no food, unfriendly staff"
Ventajas: "Movie Selection was great"
Desventajas: "Boarding was a disorganized mess. Different groups in lines and no clear announcement. Food was plastic, even in Business, to the point that I just stopped and snacked on breakfast bars. Crew was uninspired, at best. Lots of shoulder shrugging during any discussion on issues. One even complained about the flight length (we were not delayed). Landed and waited for 10 minutes for jetway to a bus then a 10 minute ride to customs. Good thing they are a near monopoly."
Ventajas: "Service. On time"
Desventajas: "Small seats"
Ventajas: "Fiji airways food it horrible.........cant even eat it.. management should eat the slop they give us,, the service is horrible...we are treated like cattle unfortunately i must fly Fiji airways as they have a concession Fiji from LAX"
Desventajas: "NOTHING .............MY ADVISE IF POSSIBLE AVOID FLYING ON FIJI AIRWAYS"
Desventajas: "I had a seat assignment for my NAN-LAX flight and it was not honored. I had seat 9b assigned but when I got to the airport check in they put me in row 40."
Ventajas: "As comfortable as an air flight can be. Friendly staff"
Ventajas: "Service provided was nothing less than desirable! They were great!"
Desventajas: "Boarding but that was due to the passengers. They don't listen"
Ventajas: "Entertainment was awesome!"
Desventajas: "Leg room I paid for actually feels like room on my normal domestic flights. Need more 'leg room'. The food is so processed, it's beyond horrible. It was not edible to me. Boarding was chaotic and unorganized. Too cold on the plane."
Ventajas: "The meal was nice and the crew was pleasant. The flight was relatively smooth and there were no mix-up or problems with my luggage after the initial issue of having to pay to check in my carry-on due to being overweight."
Desventajas: "Cramped seating a bit much for such a long flight. The attendants were a little slow to pick up the rubbish from snacks, drinks and meals."
Ventajas: "Everything was great! Can't wait to go back."
Ventajas: "Same as above"
Desventajas: "Same as above"
Desventajas: "Arrived in my destination on Sunday and I didn't get my luggage till Friday and I have to flight back on Monday ."
Ventajas: "The staff was friendly, plane wasn't crowded, food was above average"
Desventajas: "Limited movies and TV shows"
Ventajas: "La tripulación de lo peor, pagamos 3 asientos de 144 dólares cada uno, teníamos los vouchers impresos y la fly hostess nos quería mover, como le hicimos ver su equivocación llamó a la jefa y NOS BAJÓ DEL AVIÓN Y LA CULPA NO ERA NUESTRA.,"
Desventajas: "Tendrían que sacar a tanto personal ineficiente y malcriado"
Ventajas: "Bueno normal sin contratiempos."
Desventajas: "Ya es hora que mejoren la alimentación."
Desventajas: "Traten de no usar esa aerolínea, me dejaron tirado 2 veces en USA, me tocó comprar un vuelo con otra aerolínea para regresar a mi país, son mediocres y altaneros en el Counter de Raleigh, me trataron pésimo."
Ventajas: "Muy buena la atención"
Desventajas: "Todo muy bueno muy buena atención gracias"
Ventajas: "Muy buena atención en estos tiempos"
Desventajas: "American airlines siempre la mejor opcion"
Ventajas: "Muy bueno todo"
Desventajas: "Ampliar el menú en el vuelo"
Desventajas: "Es muy buena aerolinea"
Ventajas: "Antes del abordaje el checking"
Desventajas: "Opciones de comida y entretenimiento También estrechos los asientos"
Ventajas: "Nada para destacar"
Desventajas: "La comida, en calidad y cantidad. El despacho de las maletas, la sita q recibía las maletas tenía malos modales. Quisieron cobrarme 100 dólares x 800 gr de exceso. No volveré a viajar x A A"
Desventajas: "Vuelo internacional de 9 horas sin entretenimiento!! Monitores colgados del techo. Equipamiento de 30 años o más de antigüedad. Algo vergonzoso"
Desventajas: "Los asientos son muy duros"
Ventajas: "La tripulación era genial"
Desventajas: "Deben tener cargadores usb en todos los asientos"
Ventajas: "Se me perdió una maleta en AA"
Desventajas: "Se me perdió un equipaje en la aerolínea AA"
Ventajas: "Son muy amables"
Desventajas: "La comida"
Ventajas: "No tengo comentarios"
Desventajas: "Entretenimiento y aire acondicionado"
Ventajas: "El asiento"
Desventajas: "El retraso de 3 horas del vuelo"
Ventajas: "Si me pareció bien los asientos y la atención pero necesite unaconexcion para cargar mi cell,y no encontré nada"
Desventajas: "Muy buen servicio, puntualidad"
Desventajas: "Asientos poco confortables y calidad de las comidas que se sirven"
Ventajas: "El asiento era confortable"
Desventajas: "El piloto!"
Ventajas: "Puntualidad y buen servicio"
Desventajas: "Escalas menores"
Ventajas: "Puntualidad y buen servicio"
Desventajas: "Escalas menores"
Ventajas: "La eficiencia en el abordaje"
Desventajas: "El avión era realmente viejo"
Ventajas: "Muy buen viaje sobre todo en cuanto a relacion calidad precio"
Ventajas: "Muy bueno el avión la atención y la comida"
Ventajas: "Que incomodidad de las sillas"
Desventajas: "Espacios muy pequeños, la silla no se reclinaba lo suficiente y no hay suficiente espacio."
Desventajas: "No hay snacks"
Desventajas: "Se retraso por mal tiempo"
Ventajas: "Que la aplicación me tuviera al tanto"
Ventajas: "El sistema de entretenimiento del avión excelente."
Desventajas: "La salida del avión tuvo un retraso de mas de una hora lo que provoco que perdiera mi conexión a PHX, a pesar de tener "Express conexión" no sirvió de mucho y tuve que hacer una larga fila en migración."
Ventajas: "El vuelo salió en hora lo único malo que en Estados Unidos hay muy poca gente de AA que hable español y los que no sabemos inglés tenemos un gran problema"
Desventajas: "El vuelo salió en hora lo único malo que en Estados Unidos hay muy poca gente de AA que hable español y los que no sabemos inglés tenemos un gran problema"
Ventajas: "Nice crew, but they could serve a small meal for a 4 hour flight, just like Europe’s law requires airlines to do."
Desventajas: "No me gustó el trato del personal, pésimo servicio y atención."
Ventajas: "El avion bueno y vuelo fue muy bueno."
Desventajas: "Pesimo servicio de cena y desayuno. Muy mala comida y los aeromozos no eran atentos. Al punto de que a mi fila no nos habian dado la bandeja de desayuno y nos dijeron que seggro era porque estabamos durmiendo, lo cual no fue asi."
Ventajas: "El personal fue muy amable y simpático, y el estuvo bien en sus tiempos, llegando incluso una hora adelantado."
Desventajas: "El espacio y los asientos son sumamente incómodos. El vuelo fue operado por al aerolínea LATAM."
Ventajas: "No me gustó viajar con ustedes"
Desventajas: "tuve retrasos y cancelaciones de vuelo"
Desventajas: "Mejorar la opción de merendas"
Ventajas: "Viaje agradable, no tan cómodo pero pasable y limpio."
Desventajas: "El personal muy desatento! Me tiraron literalmente en las piernas mientras dormía un paquete de galletas. Los asientos incómodos, la televisión con películas viejas! No ofrecieron ni siquiera audífonos."
Ventajas: "El vuelo salió y llegó a tiempo"
Ventajas: "La puntualidad. El aseo del avión y la seriedad de los tripulantes."
Desventajas: "Deberían modernizar los equipos multimedia. El enchufe de corriente de mi puesto no funcionaba. Los auriculares que te dan se escuchan horrible. Las películas de los vuelos hacia o desde Latinoamérica deberían ser como mínimo Subtituladas al español. Hay muchísima gente que viaja y no sabe inglés. La verdad no entiendo como se les puede pasar ese detalle!"
Ventajas: "Llegue a las 9pm de la noche y debia haber llegado a las 4.30"
Ventajas: "El sistema de aire acondicionado fallo todo el vuelo e hizo calor El personal no hizo nada aunque se le insistió varias veces"
Ventajas: "El vuelo salió en hora e iba lleno. Llegamos a la hora. Los paneles indicativos no estaban bien y los asientos no tenían entretenimiento, pero en general cómodo y rápido."
Ventajas: "La atención al viajero."
Desventajas: "Precio excesivo"