Ventajas: "Had a fantastic flight and the crew was nice."
Ventajas: "Fue un buen viaje, puntuales y tuvieron cortesia a la hora de acomodar a las personas"
Ventajas: "Tripulación amable"
Desventajas: "Comida, algún regalito para los niños, no cobrar las cervezas, x lo menos una x el retraso, vino para comer"
Desventajas: "El embarque un desastre"
Ventajas: "one of the worst airlines I have traveled on. Will never fly air lingus in my life."
Ventajas: "Non stop flight, boarding"
Desventajas: "Food was terrible and seat comfort is bad"
Ventajas: "The staff are always lovley"
Desventajas: "They lost my bags and 5 days later I still don’t have them.. traveling alone with a baby for Christmas.. all my gifts were in that bag so Christmas is a bit of a loss.. I find it way to difficult to get refunded or reimbursed for my loss"
Ventajas: "seats were uncomfortable and why dont the armrests go fully up? it made sleeping difficult"
Ventajas: "The crew was nice."
Desventajas: "We thought we were flying British Airlines. The seats were extremely uncomfortable. Foodcwss not good"
Desventajas: "Late boarding and had to wait 20 to 25 min in tge plane before tge doors of the plane finally opened."
Ventajas: "Aer Lingus service was good and efficient from check-in to arriving."
Desventajas: "Little time in Dublin to get to our connecting flight to Lyon. Security check was understaffed with long queues."
Desventajas: "The chairs are so uncomfortable!"
Desventajas: "The flight was delayed by two hours. The one of the crew members - I think his name was Gerry - was quite rude and negligent: for example he did not give an infant life vest to our baby saying that it won't be needed..."
Desventajas: "The flight attendants were helpful enough, but they did not offer as many drinks as I like. Breakfast was only coffee, tea or water. No juice at all."
Ventajas: "Los retrasos en los dos vuelos ida y vuelta, deberían compensar de alguna forma el incumplimiento de los horarios."
Desventajas: "Deberían dar algún snack ya que el precio no es barato para no poder darlo. No lo recomiendo"
Ventajas: "Boarding was smooth. The staff was extremely friendly. The games on the video screen weren't bad."
Desventajas: "There was a technical problem with the plane at our gate when we landed, so we were on the tarmac for an hour waiting for a gate to open. Video choices were limited, and Internet was extremely overpriced."
Ventajas: "Staff where unbelievable nice and kind"
Ventajas: "Cabin crew very professional."
Desventajas: "Stop making the seats smaller, narrower, and closer together, food was awful."
Desventajas: "At checkin the crew at Aer Lingus claimed that they could not issue a Gate pass, which is offered by all other airlines at SFO."
Ventajas: "The seat was comfortable on the newer plane and the in flight entertainment was excellent."
Desventajas: "The airline features an upgrade yourself bid option that starts at a minimum bid. We went above this and got rejected, only to find there were still open seats. They tried to then upsell is at 4x the cost which makes the entire thing seem terribly dishonest. After calling customer service, they hung up on me. It’s clearly a scam to extract more pricing data from customers."
Ventajas: "Great Plane, Fantastic service. Did their best to take care of us. Provided us with vegetarian meals and requested and plenty of drinks, including wine and beer."
Desventajas: "Boarding a bit disorganized, but this seems to be an issue with most flights."
Ventajas: "The economy seats are more comfortable than average transatlantic flights on other airlines, albeit far from perfect. The meal was nicer too. The crew both onboard and on land was nice and attentive."
Desventajas: "The entertainment system is slow and the selection of films to watch could be better."
Ventajas: "Crew was very considerate."
Desventajas: "Two hour flight delay small aisle/seats."
Ventajas: "Staff was nice."
Desventajas: "Food and drink service were very bad. Not enough water throughout the flight. And that is what keeps us healthy in long oversees flights. They ran out of bottled water. No decent healthy snack choices, just airline pretzels. Very sub par for an internatiinal flight!"
Ventajas: "Better not serve this burrito who does not look like food if you read the ingredients."
Desventajas: "The seat was to narrow once the person in front of me recline her sit. Luckily the plane was not full and was able to seat somewhere else."
Ventajas: "Prompt Rebooking. The new schedule was better the original schedule with fewer connections."
Desventajas: "My original flights from Dublin to London and London to Munich were cancelled. The booking agency Webjet did not inform me about the cancellation. I noticed changes to my schedule three days before the flight and requested a rebooking. The entire leg to Munich was rebooked by Webjet but again I had to call and ask for an update since they don't issue a second round of confirmation emails."
Ventajas: "The crew was pleasant and accommodating to me, my wife, our 3-year-old and 1-year-old for both legs. The planes were in good shape and everything was on time. The balthrooms were clean and felt spacious. I didn't eat the dinner because we ate a large dinner before the long flight. I did tasted it and it was good. The selections of movies was also very good."
Desventajas: "Thw system they use for in flight entertainment was a little glitchy."
Desventajas: "Flight was delayed over 2 hours. They also lost my luggage. Very poor and rude customer service."
Ventajas: "Everything on time, good crew service, good food"
Desventajas: "Entertainment system issues: slow response, flight info maps didn't work"
Ventajas: "The flight attendants on board were nice. The ticket counter woman at SFO who put my luggage on another flight should have read my itinerary. A colleague at work said aer Lingus loses luggage and this is exactly what happened."
Desventajas: "The 1.5 hour delay to board the plane; the fact that my luggage went astray."
Ventajas: "El vuelo salió 40 minutos tarde"
Desventajas: "Asientos normales"
Ventajas: "Dublin airport easy to transfer Price was top I did not eat the lunch"
Ventajas: "The plane was clean and seemed new enough. The flight crew were all pleasant."
Desventajas: "Leg room is atrocious. Food is sub par even fornairline food. The drink cart should be brought around more than once. My entertainment centre was off or in disrepair for large portions Of the flight, and the plug on tomcharge the phone was not only in a difficult place down. Wtween seats but was not functioning. I paid for an internet connection I couldn't use be aide of a dead phone."
Desventajas: "No snacks nor drinks offered at night. Breakfast was meager."
Desventajas: "I made my reservations for British Airways and the flight was by Aer Lingus."
Ventajas: "Food was good."
Desventajas: "Are Lingus seems to have gone down hill. No water during the night. Seat didn't recline; cramped seating; no overnight comfort packet. Two entertainment screens didn't work. Very poor user interface on British Air's web site. Difficulty checking in on line. Unable to request vegetarian meal. Not the kind of service I have come to expect from British Air."
Ventajas: "Comfort. Missed connection and reassigned to next flight easily. Short delay."
Desventajas: "Luggage was delayed and delivered 24+ hours later to our hotel."
Ventajas: "Fantastic flight service"
Desventajas: "Delayed flight"
Desventajas: "Lost luggage for three days. Had to buy clothing. Staff seemed dismissive when I went in a search on the third day back to the EDI airport. They said they didn't have any information about it and that it was probably in Dublin. Later it showed up at my hotel with no call or notification. Not acceptable. Probably will avoid Aer Lingus in the future."
Desventajas: "The food was terrible, could not consume."
Desventajas: "Entertainment options VERY limited! Plane was freezing the entire flight."
Desventajas: "Inability to choose seats. Flight attendants come around infrequently and so quickly you can't even ask for a water."
Ventajas: "What did I like? Not much."
Desventajas: "What didn't I like? The food, it was poor. The entertainment system needs repair. Small seats. Seats to close together, front to back, especially on an eleven hour flight. The crew trying to sell the captive audience extra food and drinks."
Ventajas: "All crew members were friendly and courteous. The gluten free dinner was good."
Desventajas: "The sound on the on board entertainment system was not good at all. It was difficult to hear the dialog."
Desventajas: "Shopping was not avail on the plane"
Ventajas: "vuelo confortable y agradable"
Desventajas: "Entertainment system old and slow"
Ventajas: "Crew sorted out a veggie meal even though the request from priceline did not get through."
Desventajas: "Audio on the TV/film system was muffled, could hardly hear dialogue. No subtitles either. Gave up. Not enough legroom, too cramped for long haul."
Ventajas: "Service was good"
Desventajas: "Delayed by 30 min"