Encuentra vuelos baratos de California a Honolulu

Desventajas: "Excelente"

Desventajas: "Didn’t like sitting on tarmac for 40 minutes after arriving. Got very warm and uncomfortable to breathe"

Desventajas: "Deberían tener más clara la documentación necesaria para abordar el avión. Me hicieron esperar más de una hora porque no sabían que podía viajar a chile con mi registro de que tengo una visa en tramite"

Ventajas: "Me gusto mucho :El trato amable y la atención de las azafatas. Asimismo el personal del counter que hacen el check in."
Desventajas: "No hay nada que pueda mencionar que no me gusto"

Desventajas: "La Aerolínea estuvo bien pero hubo mucha turbulencia"

Ventajas: "La amabilidad desde que haces el check in, la seguridad y confianza que te muestran sus empleados."

Ventajas: "The flight attendants were really great and nice."
Desventajas: "That I’m still stuck on this damn plane and we landed 30 minutes ago."

Ventajas: "El vuelo salió en hora, te dan una bebida gratis, pantallas en los asientos"

Ventajas: "The flight took the blink of an eye."
Desventajas: "I would have liked to have been woken for the food dispersal and being over 6 feet O cannot say enough about adequate leg room or lack thereof."

Ventajas: "Personalidad de cada travajador y todo está súper bien limpio y me gusto viajar con esta línea"
Desventajas: "Quería ir en la ventana y no pude y este fue mi primer buelo de mi vida así que quería ir mirando todo"

Ventajas: "Special thanks to the flight attendance Mimi from the flight 129 from LAX to Anchorage, Alaska Airlines. She was happy, ki d and worry about every detail!!!"

Ventajas: "La puntualidad y el trato del personal"
Desventajas: "Solo dieron soda para un trayecto tan largo"

Ventajas: "Ofrecieron agua"
Desventajas: "Nada"

Ventajas: "Todo perfecto en todos los aspectos el servicio de primera, muy buena atención del personal abordó y del capitán, puntualidad y los alimentos y bebidas muy buenos también incluye WiFi en los Estados Unidos que es un plus"
Desventajas: "Nada"

Desventajas: "Yo había elegido los asientos y al llegar al mostrador nos los cambiaron a la última fila que no se reclina."

Ventajas: "El avion muy moderno"
Desventajas: "El Personal del check in nada agradable"

Desventajas: "No me gusto que al llegar a lax. Te suban a un camión y te transportan del gate 6 hasta el 4 porque después de las 6.30 de la tarde no hay servicio de migración. En el 6 increíble en silla de ruedas con un friaso y con resfrío...volar primera clase y recibir un trato denigrante todo por culpa del servicio de migración , que no estaba presente en el gate 6...... No tiene precio.....nunca más tomare un vuelo internacional después de las 6.30 de la noche.desde Guadalajara."

Ventajas: "Una dama sobrecargo, hablaba espanol e ingles, antes no me habia tocado que se esforzaran por utilizar el idioma del pais"

Ventajas: "Todo. Desde el momento de la simple compra, el staff de abordo, el salon de espera de Alaska. Seguramente vuelva a comprar un boleto con Alaska"

Ventajas: "Lo que me gustó del vuelo es que a diferencia de otras aerolíneas, en esta tienes tu propia pantalla frente a ti, con un control que esta en la recargada del brazo, mas aparte te dan un pequeño snack el cual consiste en unas papas y agua, refresco o jugo. Es un buen precio el que se paga para lo que se ofrece."
Desventajas: "Lo que no me gusta es de primera, que ya te cobren por la maleta documentada, así sea la primera pieza. Que cambien de sala de abordar a la mera hora. Y que aunque ya había yo seleccionado mi asiento desde que compre el boleto cuando hice el check in me volvió a mandar la opción de seleccionar un asiento, marcando el lugar que desde un principio había elegido, ya como ocupado."

Ventajas: "muy bien"

Ventajas: "La amabilidad de su personal, personal con mucho carisma"
Desventajas: "En general puedo decir que quede muy satisfecha, no conocía esta línea pero la buscare en mis próximos vuelos."

Desventajas: "The landing at SFO was very hard and a couple of was made very scared startled sounds!!!!"

Ventajas: "The plane was late in arriving and we were hard pressed to make our connecting flight. A stewardess made an announcement requesting everyone without a connecting flight remain seated until those of us with tight schedules got off. Most everyone was courteous and waited. Thus we, and many others, were able to make our connecting flight. We really appreciated the assistance."

Desventajas: "NO hay manera de comunicarnos con KAYAK su servicio de comunicación FATAL"

Ventajas: "The complimentary food the crew gave us."
Desventajas: "Have no complaints"

Ventajas: "Too cold!!! Had to wear a sweater ... crazy cold"

Ventajas: "Crew were fairly good however it was probably due to sitting by the captains significant other. First time flying alaska, probably will again due to them having more free stuff then United."
Desventajas: "Drinks didn't come by very often, felt like the crew were sucking up to the SO of the captain and ignoring me and my fiance."

Ventajas: "Prompt boarding"
Desventajas: "Sitting on the plane for 1.5 hours prior to departure because the plane was too light. This should be something that is determined prior to boarding the plane."

Ventajas: "Everything"
Desventajas: "Nothing"

Ventajas: "Clean new planes. Good service."

Desventajas: "The idea for tablets as in-flight entertainment is one that I hope does not gain too much traction."

Ventajas: "The in flight cookies were deliscious"
Desventajas: "I arrived to my gate about a half hour before boarding was set to start. An employee greeting me recommended I use the restroom because the gate was down an elevator and in a portion of the airport that did not have accessible restrooms or food options. She cautioned against returning late later than ten minutes before boarding. I returned about ten minutes before the scheduled boarding, only to be told there would be a delay, which wouldn't be an issue except that it took over an hour and sounded like a standard, foreseeable safety process due to the plane being out of the country prior to our flight. Then we were shuttled to the plane on a frigid bus, which at one point stopped so suddenly several passengers and baggages were sent to the floor. And then, after finally taking off, the in flight wifi did not work. After landing in Portland, there was a 45 minute delay because "a vehicle is parked in our gate." Ultimately, we flew safe and sound, but the discomfort caused by the cold bus transports, poor bus driving, foreseeable delays, and a parked vehicle was really unacceptable. After this experience, it will be hard to choose Alaska Airlines in the future."

Desventajas: "Better vegan snacks available for purchase would be great."

Ventajas: "Same as before."

Desventajas: "We had to take a bus to our airplane. It took off a full hour late and it seemed mostly due to horrendously slow gate operations"

Desventajas: "They cancelled my original flight"

Ventajas: "The service was fine."
Desventajas: "On the airline website it said that flights to OC flew out of the international terminal but they don't. Then the flight took off 1/2 hour late at least."

Desventajas: "lost luggage.......two days...............................19 miles away."

Desventajas: "NA"

Ventajas: "The flight crew was good, and the flight was quick once we got on the plane - which was 1 hour 45 minutes after we should have!"
Desventajas: "I got on the second leg of a flight from Seattle to Palm Springs at San Francisco. First, the flight arrived an hour late. Passengers from Seattle said that the loading crew somehow dented the wall to the luggage area (?) and they had to inspect it before flying. When it finally got to SFO, we boarded the plane at first, and then had to deplane back into the airport because they had (over?)filled the wrong fuel tank. So they had to empty that tank and fill another I guess? Don't know if the tank they filled was on the other side of the dented luggage area. The announcements from the desk were puzzling, and tended to be every 10 minutes telling us to wait 10 minutes instead of giving a good estimate so we didn't need to stand at the gate the whole time. After about 50 more minutes we boarded again and the plane took off OK. But there needs to be serious improvement in communication between the crew on the ground (gas & luggage etc) and the pilot and the desk crew, and between all of them and their paying customers."

Desventajas: "It's confusing that SFO to SNA is in international. I almost missed my flight after running to the air train in a mad dash after going through security in domestic Alaska. Stressful..."

Ventajas: "As the flight was delayed, staff made sure we had water and snacks in the terminal and kept us up to day. Kudos!"

Ventajas: "The staff was super friendly and the plane was new. It felt brand new."

Ventajas: "1. Boarding appeared streamlined. 2. Plugs ins for tech. 3. Coffee smelled amazing. 5. Seat size seemed larger than most airplanes."
Desventajas: "1. Wifi or gogo did not connect. 2. It was a tad bit cold."

Ventajas: "On-time departure and no hassle boarding policies."

Ventajas: "Free movies, able to text in flight"
Desventajas: "Annoying seat neighbor with bright light and computer screen on during entire late night flight."

Desventajas: "The delay of 45 minutes to about an hour inside the plane."

Ventajas: "Excellent service. I would fly this airline again!"

Ventajas: "No delays whatsoever, we left almost on the dot. Friendly staff, decent snacks and good in-flight entertainment."

Ventajas: "Good experience overall"
Desventajas: "Having to pay for in flight entertainment on domestic route and small seats"

Desventajas: "Nothing"

Ventajas: "I like that you could watch TV, movies, or listen to music."
Desventajas: "When we arrived to SFO the flight was delayed for mechanical issues. When they couldn't fix the plane they had to fly another one from the Island to get us. This resulted in over a 14 hour delay and ruining our plans for our first day. The wing in SFO was all under construction so if you wanted to get anything you had to leave security and go back through it over and over."

Ventajas: "Crew was nice and attentive"
Desventajas: "Luggage situation"

Desventajas: "My surfboard bag was ripped and all straps were broken and was then patched up with duct tape!!! What the F#€*?!! It looked like it fell off the plane and was run over. Plus my bike box was torn to bits and patched with duct tape and was cut open by someone’s knife, I ended up loosing bike parts because of this. Horrible bag handling by the crew!! This was all noticed when I picked up my bags in Auckland"

Desventajas: "No free blanket. No free entertainment."

Ventajas: "Amenities"
Desventajas: "Waiting for baggage at the baggage claim."

Desventajas: "There should have been movie/tv options that were free!"

Ventajas: "I drink a lot of water and more so on flights. They weren’t apprehensive about serving me more than one glass of water/drinks (a problem i have had with other airlines)"
Desventajas: "The food was lack-luster and there werent any options (aside from the specialty diets that you can request ahead of time). They also did not provide any blankets or pillows during the flight and the AC was running the entire time."

Desventajas: "Most airlines offer free entertainment on long distance domestic flights as long as you bring your own headphones. This is a 5-hour flight. Why would Hawaiian Airline want to charge $7.99 for viewing a movie?"

Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"

Ventajas: "Crew was so nice, flight was easy, quick and smooth, and the whole thing was just enjoyable!"
Desventajas: "Everything was great!"

Desventajas: "When I checked in i asked the agent to help me board early since I was carrying a fragile musical instrument. She said check back later. I had no seat assigned and was told I would be seated after all families were taken care of. I waited and waited and finally when everyone was boarded, I checked one last time because I was the only person left in the waiting area and the gate agent totally forgot about me. So she assigned me to a seat that had a wall in front of it and no storage space in the seat in front of me. I was livid. Thankfully I didn’t have to check the instrument but the hassle was a nightmare I really wanted to avoid."

Ventajas: "Food was better than most domestic airlines. Seats were large enough for comfortability during a long flight. Seats against walls still recline."
Desventajas: "Domestically, infotainment, headphones, blankets, and most drinks cost money. Can't pick seats online for international flights, so we're stuck with whatever is leftover. Planes not particularly clean; lots of crevices with years of debris."

Ventajas: "Boarding didn’t take too long and seats were comfortable."
Desventajas: "WiFi on plane would be awesome!"

Desventajas: "Online check in and Check in terminals at airport didn’t work"

Ventajas: "The boarding was very smooth and efficient, and my seat mate was a very interesting person to talk to. A wonderful flight."

Ventajas: "Really friendly attendants"

Ventajas: "Acomadations were ok food and drink service were consistant good entertainment and hospitality"
Desventajas: "The only thing that I didnt like was due to my own actions with scheduling and non transferable tickets the insurance didnt cover anything complete waste of money and I had to cancel my charter due to issues with my flight and didnt recieve much help trying to rectify the situation all in all I lost a lot of money"

Ventajas: "The free run punch and chips they serve right before landing."
Desventajas: "Reserved seats and they were not honored. Instead we were stuck in the next to last row. Agents were unapologetic and did not care."

Ventajas: "Ontime , friendly , comfortable, they really do take care of you"

Ventajas: "Food served is actually ok. Planes on time"
Desventajas: "I'm so sick and tired of being subjected to damn ads on Hawaiian Airlines flights. They literally use the claims form as an excuse to show a short video about how to fill it out and THEN give you two or three ads because they figure "what the hell we have your attention now and we're going to sell you something and increase our profits." I have had it with this type of capitalism that just milks people's patience. No thanks! And no more damn Hawaiian Airlines credit cards ads! For crying out loud."

Ventajas: "Good price, food and drink free, cocktail prior to landing in Oahu, accommodate to have two seats together"
Desventajas: "Didn't know seat assignment ahead of time, in flight entertainment needed to be paid for"

Ventajas: "Wonderful flight crew and attendants. Everyone was so pleasant. No stress! And we got a complementary alcoholic rum punch"

Ventajas: "Loved the meal"
Desventajas: "Nothing"

Ventajas: "Staff was very friendly"
Desventajas: "You had to pay for movies"

Ventajas: "Fun hawaiian theme to get you in the hawaiian spirit before landing"
Desventajas: "Tight seating. Especially when your next to an overweight person and there is no way to climb over them to get to the restroom and they are taking up part of your seat."

Ventajas: "The tropical twist to the food served on board."
Desventajas: "No in flight entertainment"

Ventajas: "We didn't have assigned seats for some reason. At the gate, the agent placed is in extra comfort seats at no extra charge. Nice!"

Ventajas: "Service"
Desventajas: "Child kicking my chair and punching the touchscreen behind my chair throughout the flight. Parents didn't do anything but act like they didn't see how annoyed I was when I glanced at them more than once."

Ventajas: "Plane got turned around after 3 hours in plane. Had to change 2 flights, my rental car reservation, 2 doctor appointments with no sympathy or even care from Hawaiian airlines. Spent hundreds of dollars and got no compensation. Not happy and will never book again."
Desventajas: "So disappointed, angry, and sad."

Desventajas: "the one hour delay"

Ventajas: "Not really Thier fault as they were waiting on the ground crew but they could have at least turned on the A/C. We were very hot in there waiting."

Ventajas: "All services are great!"
Desventajas: "Too cold."

Ventajas: "I like the customer service on the plane. They were pleasant. The plane was clean the planes was pretty empty. It was comfortable."
Desventajas: "I didn't like the people who was at the San Fran airport who checked us in. I have a sister who Is handicap and I needed assistance and they had no Mercy. Honolulu gave us much better service Then San Francisco. The people in Honolulu helped us from the time we exited our car till we got on the plane."

Ventajas: "On my flight to SF I had a runny nose and requested for tissue from the attendant. She was so busy and forgot, but I managed to get tissue from the restroom. On my way back to HI, she was in my flight and apologized (I didn't even notice her since I was preoccupied) - I told her it was busy and I saw her working it and it was okay. She offered her help in anything and I thought that was super sweet, then she said.. I wont forget this time. Nice touch"
Desventajas: "The HNL airport check in is very crowded and confusing--everyone just crowds and no one knows where to go"

Ventajas: "Very nice helpful people at Hawaiin airlines"
Desventajas: "There was a little delay due to my flight being over sold, but Hawaiin airlines as quick to react by switching to a bigger plane. We took off late but still ended up landing on time. wow!"

Desventajas: "The original 9/23 9:05 am flight from SF to Honolulu was cancelled. The airline staff did not say a word why the flight was cancelled, but they were kindly enough to put me on a United Airline flight at 1:15pm on the same day. But the UA flight got delayed and delayed, I didn't get on the airplane until 5pm on 9/23. This was such a terrible experience, I wasted 9 hours at the airport and had to cancel so many activities I have planned on 9/23."

Ventajas: "Food"
Desventajas: "Nothing"

Ventajas: "Excellent service, the food was perfect, they gave us a Ron Hawaiian, it was so yummy...and they gave us a good impression from the island."
Desventajas: "Nothing."

Ventajas: "I upgraded my seat while checking in and was satisfied with the amount of leg room I had."
Desventajas: "While I apprecite the airline wanting to stand out and serving food, but I'm allergic to eggs. Egg sandwiches were served for breakfast."

Ventajas: "I always love flying Hawaiian. Everyone is nice, the plane is comfortable, and it gets me excited about coming home from school."
Desventajas: "I wish there was at least two snack services throughout the 5 hour flight."

Desventajas: "boarding a bit chaotic"

Ventajas: "Good customer service"
Desventajas: "None"

Ventajas: "Relaxing and free tv."
Desventajas: "Very hospitable ."

Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"

Ventajas: "Airbus seats were comfy. Air hostesses were nice, but I didn't get anything because I was sleeping the whole flight."
Desventajas: "Did not like the girl at the check in counter. No smiles at all, not a good representation of aloha Hawaiian spirit. She looked like she hates her job. She couldn't assign me a seat right there and she told me she'll call me up to boarding counter. She also promised to get me an aisle seat on my next flight but she gave me window instead."

Ventajas: "Everything l just Love it .takin off and landing was Absolutely Flawless congratulations TO The Pilot."
Desventajas: "Absolutely,Nothing At all"

Ventajas: "It was easy helpful and a delight . All of you are great and had a good time I'll do it again."
Desventajas: "Little probably legroom, I didn't know how to work the monitor that's my bad. Little more assistance than that be great Terriers thank you for a good time. :-)"

Ventajas: "Los asientos no son cómodos"

Desventajas: "Es y sera la mejor aerolinea en la que e viajado. Sin lugar a duda de hoy en adelante siempre buscare esta para viajar. Gracias"

Ventajas: "Llegó a la hora estimada"

Desventajas: "Me dejan sin palabras es una mala malicima experiencia con esta aerolínea quise cancelar mi vuelo y nadie se hizo responsable ni no tienen ningún numero de teléfono donde comunicarce el cliente que pena"

Ventajas: "Excelente trato, la mejor línea aérea"
Desventajas: "Excelente"

Desventajas: "Dar almohadas"

Ventajas: "Muy buen servicio"
Desventajas: "La comida"

Desventajas: "Hopefully upgrade on monitors (touch screen was not working),"

Ventajas: "todos muy amables"

Ventajas: "Lo rápido k viaje y el excelente servicio gracias"

Ventajas: "Nada."
Desventajas: "Puntualidad y responsabilidad"

Desventajas: "Aircraft was too warm. Needed more air!"

Ventajas: "Todo, especialmente el entretenimiento"
Desventajas: "La comida, muy floja"

Ventajas: "Me gustó la comida y la calidad del servicio"
Desventajas: "estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir"

Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."

Ventajas: "No me gusto nada. El vuelo se retrasó. Perdimos la conexión. Nos dieron abordaje en Aeroméxico y Aeroméxico no nos dejó subir. Nadie se hacía responsable. Terrible todo. Un vuelo que salía a las 11 am de las vegas y llegaba a las 7 a México se convirtió hasta la una de la mañana. Terrible trato de"
Desventajas: "Todo"

Ventajas: "Muy puntuales."
Desventajas: "Mi asiento fue el último y no se me permitió tener otra opción."

Ventajas: "Tripulación buena .."
Desventajas: "Me cancelaron como 5 veces mi vuelo de JFK a Buffalo Nueva York... pase más de dos noches esperando en el aeropuerto y no me quisieron proporcionar una habitación de algún hotel o algo para por lo menos tomar un baño..."

Ventajas: "Muy puntual"
Desventajas: "En tierra en NY, muevan más autobuses."

Ventajas: "Buena atención, asiento normal."
Desventajas: "Incluir un refrigerio durante el vuelo"

Desventajas: "Connection at Schiphol often tricky;"

Ventajas: "La tripulación muy bien."
Desventajas: "El personal del aeropuerto pésimo, te hablan de la peor manera. El vuelo de Atlanta a Costa Rica se canceló y simplemente dijeron mañana sale a las 7am y no hay hotel ni cena, tratan a los turistas como perros."

Desventajas: "My monitor isn’t really working after rebooted. And the audio hole wasn’t tight enough"

Ventajas: "Las películas"
Desventajas: "Los snack"

Desventajas: "Todo perfecto"

Desventajas: "Estuvo bien"

Desventajas: "Desastrosa atencion y asiento. Solicite que me den uno junto a mi esposa y me cambiaron a otro al fondo de tamanio menor que el usual y al lado una persona obesa que ocupaba la mitad de ese asiento. La persona que recibio nuestro equipaje nos hizo cambiar cosas de las maletas por un exceso de 0,5 kg"

Ventajas: "La tripulación"
Desventajas: "Control de maletas de cabina"

Ventajas: "Pantallas con peliculas"
Desventajas: "Asientos hiper pequeños, muy incomodo!"

Desventajas: "Boarding was like a cattle call....my headrest was broken so couldn’t sleep upright but face down....seemed like a plane that large would have more bathrooms"

Ventajas: "No delays..arrived early"
Desventajas: "Restrooms were dirty"

Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."

Ventajas: "Eficiente abordaje, vuelo a tiempo, servicios de avión muy Modernos"

Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"

Ventajas: "La comida a bordo es de lo mejor y su asiento de cama plana es ideal para descansar durante el vuelo. Pude ver una muy buena película mientras cenaba."
Desventajas: "Nada"

Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Desventajas: "Nada."

Ventajas: "Rapidez del viaje y profesionalidad de los pilotos"
Desventajas: "Las opciones de comida"

Ventajas: "Food was unexpectedly good."
Desventajas: "The flight was delayed for 40 minutes. We could hardly catch connecting flight"

Ventajas: "Han mejorado mucho la calidad del servicio especialmente respecto a la comida y el entretenimiento a bordo. Estéticamente se ha renovado suficiente. El.avion bastante nuevo."
Desventajas: "La comodidad de Economy es escasa. Es difícil descansar un vuelo nocturno en esos asientos."

Desventajas: "3 hours delay"

Ventajas: "La atención del personal fue muy buena."
Desventajas: "El vuelo se retraso 1 hora y la comida estuvo horrible."

Ventajas: "That Tillamook cheese and fruit plate was nicely done. A pleasant surprise."
Desventajas: "We had to wait at the gate on arrival"

Ventajas: "Gal at the gate was most helpful. She corrected my boarding pass to zone 1 and put us in exit row. I have sat there before but it was really roomy although the seat seemed less comfy."
Desventajas: "Plane was much smaller than what I usually fly to Hawaii but the roomy exit seat made up for that. Downside was the screen was small so hard to see."

Ventajas: "I liked the movies and overall entertainment available to the passengers."
Desventajas: "The food selection needs a poultry option."

Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"

Desventajas: "Didnt fly from San Francisco to Atlanta"

Desventajas: "Bueno"

Ventajas: "Quiet, quick, no issues"
Desventajas: "Slow boarding. Slowest boarding everr. Maybe not enough overhead space, doesn't make sense how there is not enough overhead space while calling zone 2 passengers."

Ventajas: "Entertainment"
Desventajas: "Attendant probably trying to be funny"

Desventajas: "No dan realmente comida"

Ventajas: "Price was right and the flight was comfortable."
Desventajas: "No inflight entertainment and a real lack of food for a 5 hour flight."

Desventajas: "Hand carry shouldn't be charged as other flights."

Ventajas: "Flight was on time. We left 15 minutes late and arrived early."
Desventajas: "Seat was tight, narrow, uncomfortable and would not recline. One flight attendants was aggressive and taunting but later came back to smooth things over. Pilot announcements were completely garbled due to bad PA equipment. No cockpit communication at anytime were understood by cabin customers. We had the roughest landing I can remember. Prior to boarding, on line check-in was available up to the point where customer is forced to pay $12 for seat assignment, once that is paid, continuation is unavailable--a ruse and a theft. I was informed by check in counter of the $40 bag fee, whether it is carried on or checked. When I asked for clarification, he replied I should have been aware of it prior to speaking to him. I paid the $40 and checked my bag, my only item. On the plane, I see other customers with backpacks, some large backpacks and with personal totes. I wonder what they paid. We all waited 45 minutes for baggage to begin appearing in claim area."

Ventajas: "Era comodo"
Desventajas: "Podrian poner televisor y dar algo de tomar que no sea agua"

Desventajas: "Flight took off an hour late, no video monitors on seats for 6 hour flight, all 3 of our bags did not arrive. Sun country unresponsive to trying to locate our bags. I will never fly with them again."

Desventajas: "Podrían dar"

Ventajas: "Nice stewardesses - very polite and helpful"
Desventajas: "When I checked in online the day before, I was only given seats that I had to pay an additional charge! I had already paid for my tickets when I booked the flight. This is ridiculous to check in and be expected to pay an additional charge just to get a seat! No snacks unless you pay for them - also ridiculous."

Ventajas: "Direct flight"
Desventajas: "Delays before we boarded, plus delays after we boarded. Communication about what caused the delay seemed like an afterthought."

Ventajas: "The employees were so attentive & caring. Very accommodating. Was pleasantly surprised."

Ventajas: "I enjoyed te staff. Very warm and welcoming."
Desventajas: "I didn't like how cold it was."

Ventajas: "Overall the customer service, the flight, and everything else are excellence. Will definitely be regular customer. Thank you for providing your service for the people."
Desventajas: "None"

Ventajas: "The flight crew was very attentive, polite and helpful. The flight reached it's destination earlier than was mentioned which was very nice!"
Desventajas: "Seats are too small and too close to one another it makes you feel pretty crowded while onboard."

Ventajas: "direct flight from San Fran saved time."
Desventajas: "everything was fine."

Ventajas: "1) Very nice ground crew. 2) Multiple offers of complimentary drinks."
Desventajas: "1) Delayed flight, almost missed connection. 2) Odd boarding rules, people with no rolling carryons get on first. Then they check all rolling carry-ons before letting the rest of the people on? Whats the point of empty overhead bins, and making customers wait for carry-on bags at their destination? 3) No TV. Have to pay to get their media equipment? Have not seen that on any other airline. 4) No snack, not even the token pretzels."

Ventajas: "The San Francisco based crew and customer service was very welcoming, friendly and accommodating."
Desventajas: "On the return flight (out of their hub airport!), their online system failed so it didn't capture that we had prepaid both our checked bags nor our seat selection. When we arrived at the ticketing counter they were essentially accusational about the issue. We showed the confirmation page on our cell phone and even logged into our mobile banking app to show them and still had to argue about paying again. On top of that, they acknowledged the system was having issues and would do absolutely nothing to help us get seats together (my husband and I), let alone anywhere near what we had selected during the online check-in process (we paid extra for an aisle and middle towards the front of the plane, and they gave us two middle seats in the back of the cabin). There were four empty seats in first class, and they wouldn't even bump up a frequent flyer to give us seats together in coach. Not once did anyone apologize, ask how they could help, or just try to be helpful. Both "managers" were clearly poorly trained in handling these situations and defensive and dismissive (walking away while we were speaking). They didn't even offer a free meal voucher. Nothing was done to help rectify the situation. It was honestly shocking how terrible of an experience it was - no indication that they felt we were a paying customer. There were so many little things they could have done even without changing our seats that would have made the situation better. I will never fly this airline again, out of principle, and will absolutely share my experience with everyone I know. If someone from Sun Country reads this, the managers' names are Oniekey Brown and Jolynn Carpenter. I would suggest your management chain have a conversation with both of them and highly suggest training."

Desventajas: "For almost a 4 hrs flight you can provide some chips nuts or biscuits."

Ventajas: "The flight attendants were very friendly and helpful!"
Desventajas: "Everything was great."

Ventajas: "I liked the flight was cheaper, it was on time, getting on the flight was quick."
Desventajas: "The temperature on both flights was warm. Normally I'm used to planes being cold but Sun Country Air likes to keep it really warm. I also didn't like how small the seats were to each other. Very squeezed in. Lastly, the crews should smile more and act like they care about their job."

Ventajas: "It reminded me of a little bit less comfortable Southwest flight but the crew was definitely high quality."
Desventajas: "They lost my baggage!"

Ventajas: "There was a male flight attendant (not sure of his name) that was wonderful. He was funny and personable"
Desventajas: "My boyfriend and I purchased our seats separately and we asked if there was a way that we could be seated together. The man that was checking in our bags said no and that the plane was full. We were fine with it, but after awhile he said that he found a couple seats together in the emergency exit aisle. It was great! We got on the plane and there were tons of extra seats, the plane was not full and I believe that he was too lazy to look for seats together upon our first request."

Ventajas: "Nothing, it was awful...read below"
Desventajas: "My Tiffany necklace was stolen from my luggage As my luggage had a tag on it that it had been gone through...when someone went through my bag, it had jewelry from Tiffanys stolen...I am going to have to call sun country tomorrow to get a replacement of a very sentimental piece of jewelry. I am beyond horrified that this happened...I had know idea sun country airlines crew would steal while working for the airline. Sun country needs to be able to remedy this situation, otherwise I will have to ban the airline for future traveling as well as spread the word to those I know that you can get stolen from employees of sun country while traveling. This is most disturbing. Please advise ASAP. Melissa Sackett Cell phone number: 612-501-7551"

Desventajas: "Landing is terrible"

Ventajas: "Friendly service"

Ventajas: "Good service; free soda, stowed our carry-on rollers. Best of all: no hidden fees and extras. Honest pricing good flight. A throwback to better times."
Desventajas: "As always, exiting plane took forever."

Ventajas: "Flight attendants friendly, seats comfortable."
Desventajas: "I don't like that they only offer one hot food - a hamburger. A wrap and or sandwich offering (healthier choice) would be better. Other airlines offer more."

Ventajas: "The crew was friendly and attentive, there were extra seats on the plane which gave us room to stretch out. Easy experience all around."
Desventajas: "Apparently (from the conversation behind me), the cheese/cracker platter ran out on the flight, which I had on a previous flight. Its awesome, but if this is worth writing about, then I cant really complain."

Ventajas: "Good pilot. Kind workers before boarding."
Desventajas: "Having a crew member tell me i cant bring my own alchol. No other airline has bothered me about bringing my own alchol."

Ventajas: "Everything was great. no complaints!"

Ventajas: "Check-in was easy and quick. I had great seats (plenty of leg room), flight left on time and landed a bit early which was great."

Desventajas: "Seat broken, plane late to leave"

Ventajas: "The staff was kind and accommodating."
Desventajas: "My seat's headrest was broken and kept rocking forward into my head the entire flight. My seat also did not recline as far as my seat mate's. For first class, this was the least comfortable flight and almost would have taken a coach class just for more comfort. Disappointed!"

Ventajas: "U S money is legal tender for all debts public and private how come I have to use a credit card when I wnat to pay with US currency doens't seem legal"

Ventajas: "Wonderful service and the staff was great!"

Ventajas: "On time"
Desventajas: "Seats are so close"

Ventajas: "Gave me good food."

Ventajas: "Good service and friendly attendants"
Desventajas: "Both legs of round trip were delayed by 2 hours, and no mobile tickets."

Ventajas: "Decent price, polite administrative staff in home office"
Desventajas: "Website - wouldn't allow me to check in, difficulty with mobile site, frustrating repeated issues with seating choices and online check in. Seat assignment - only pre- releasing and then having airline assign certain number of seats is a ridiculous system that results in people being uncomfortable and lacking any ability to exert preferences for certain seating conditions. This is like a process for the 1960s airline, especially combined with the dysfunctional website."

Ventajas: "At first it seemed cheaper but ..."
Desventajas: "You won't actually get to your destination. When you choose to fly Sun Country you'll think you saved $50 by not flying delta or American or whoever. When you get to airport prepare to fork over that extra cash because more than likely you'll have to switch airlines. switch ? Why ? Inevitably flights get delayed a little bit and when you get delayed and have a connection to make you'll be royally screwed. The next connecting flight won't be for another 12hours because this airline is the butthole of airlines and always flies like four planes total."

Desventajas: "The flight from SFO to MSP was delayed due to weather. The ticket agent told me that I would miss the connection to Miami, but that they would put me on another flight that day. When I arrived at MSP, I discovered that I was the only passenger to MIA who had not been re-routed and that the next flight on Sun Country to Miami was four days later. The gate agent at MSP sat me aside while all other passengers who missed connections to other destinations were re-ticketed. After that process, the gate agent made several calls and eventually, refunded my fare on Sun Country. At that point, the only other direct flight from MSP on any airline (and the only other flight that would arrive at MIA at a reasonable hour) was leaving in approximately one hour. I was able to purchase the last seat on that Delta flight for about double the amount of my Sun Country ticket. I then had to go find my bag that was checked to MIA, change terminals, purchase the ticket, negotiate my way through security and run to the gate to barely make the flight. This was my first flight on Sun Country and probably my last. The incompetence of the SFO ticket agent caused a significant disruption to my travel experience and resulted in a significant financial penalty for me because of the ticket price differential between my original Sun Country fare and the last minute Delta purchase. I have been flying for many years and this was, by far, my worst flight experience ever."

Desventajas: "Crew member opened champagne bottle as passengers were getting on the flight and it spilled on the person in front of me and on myself and I had to ask for napkins from him instead of him apologizing and giving them to me himself. No free food, not even chips or anything. No TVs. I was on a 5 hour flight with no in-flight entertainment."

Ventajas: "Although the flight was delayed, everything went very smoothly!"

Ventajas: "Connecting flights held to accommodate late arrival."
Desventajas: "Flight attendant was abrupt with passengers."

Ventajas: "Nice flight attendants Sun Country uses International Terminal at SFO. Half the line than domestic."
Desventajas: "Old Plane. No WiFi. Cramped seats. Chair could not recline down."

Ventajas: "On time, smooth flight, excellent landing, clean"
Desventajas: "Good customer service is what keeps your business better than others. Yet I felt a few of the flight attendants were abrasive. I'd want to know this if it were my company."

Ventajas: "missed my flight and got another one at the same day with no extra fees. i really appreciate this."

Ventajas: "Boarding experience was pretty smooth. I liked that because it was a 4 hour flight they served us drinks twice. The crew was generally very nice and pleasant. I didn't purchase any food or rent the entertainment center."
Desventajas: "It was too cold at first (and I saw many others fiddling with the AC vent and putting hats and scarves on), but after I told them about it they turned down the AC to a comfortable temperature."

Ventajas: "Checkin was smooth and e"

Ventajas: "I had never heard of Sun Country before flying San Francisco to Minneapolis. I decided to look up the airline on Yelp to see what kind of experience to expect, and found that I may have to deal with delays and rude customer service. I was glad that neither of those turned out to be true. Flight boarded and left right on time, despite being toward the end of the day, and everyone was perfectly courteous."
Desventajas: "I'm sad for the days when you'd get free food on flights. There are no complimentary snacks on this airline, but then again most have done away with them. So yeah, pretty standard experience."

Ventajas: "Sun Country's service and kindness is the best. They're a small airline from St. Paul and that why they're so great. Their whole crew is so nice and willing to help."

Ventajas: "crew was friendly"
Desventajas: "worst food options i have ever seen on an airline"

Ventajas: "El asiento no era muy cómodo"
Desventajas: "La hora de salida que proporcionan, ya que perdí el siguiente vuelo, pero me dieron en otra hora"

Desventajas: "En la tripulación había una de las azafatas una señora ya grande de j os 50 años de un pésimo humor, siempre apurada y tratando mal a la gente. Nos paso a varios pasajeros en el vuelo."

Ventajas: "Todo"

Ventajas: "TODO FUE PERFECTO"
Desventajas: "OJALA SIGAN IGUAL CON BUEN SERVICIO"

Ventajas: "El entretenimiento"
Desventajas: "El snack malo y la sala de espera muy pequeña"

Desventajas: "Que no no revendan los vuelos"

Ventajas: "The seat? Very uncomfortable"
Desventajas: "The seat for the longest flight could be more comfortable"

Ventajas: "La atención tripulación"
Desventajas: "Comida"

Desventajas: "La comida"

Ventajas: "Muy bueno té ayudan en todo"

Ventajas: "Personal muy colaborador"

Desventajas: "Regular"

Desventajas: "Na"

Ventajas: "M"

Ventajas: "Fast boarding"
Desventajas: "No WiFi at all on the plane. Entertainment was only their station on screens on the barriers. As often happens with American First Class staff, they did the requirements in the same way service is better at chipotle than Taco Bell. Interior plane noise was very loud. Must be the last year on lease"

Ventajas: "el entretenimiento"
Desventajas: "la comida"

Desventajas: "El espacio es mínimo en economy"

Desventajas: "Flight attendants were NOT personal at all. Did not say hello or even greet passengers. Totally acted like they did not want to be there. Made me feel like we were nothing but a bother to even.be there. Hate all the interruptions advertising the credit card. Very annoying!"

Ventajas: "Vuelo de 9 horas sin ningun tipo de entretenimiento. !!! Esuipamiento de más de 30 años. Da miedo !!!"
Desventajas: "No hay avión más viejo y vetusto q este. Vergonzoso que American A. mantenga un avión tan viejo y q trate tan mal a sus pasajeros. Que aunque viajen a Sudamérica pagan lo mismo que quienes viajan a Europa."

Desventajas: "Vuelo internacional de 9 horas sin entretenimiento!! Monitores colgados del techo. Equipamiento de 30 años o más de antigüedad. Algo vergonzoso"

Ventajas: "Nada. El avión es tan viejo q da hasta miedo que no llegue. No tiene ningún tipo de entretenimiento, más teniendo en cuenta que es un vuelo intercontinental."
Desventajas: "Asientos, poner pantallas, que es un vuelo de 9 horas!!!! No caben los carryon en los espacios asignados!! Es todo viejo y vetusto. Tiene monitores colgados del techo!!! Parece un viaje en el tiempo a 30 años atrás. Una vergüenzas que traten a los pasajeros así. No vuelo nunca más en American."

Ventajas: "Good entertainment"
Desventajas: "Flight was delayed 3+ hours due to no qualified pilots available to fly to HNL"

Ventajas: "La tripulación era genial"
Desventajas: "Deben tener cargadores usb en todos los asientos"

Ventajas: "No tengo comentarios"
Desventajas: "Entretenimiento y aire acondicionado"

Ventajas: "El asiento"
Desventajas: "El retraso de 3 horas del vuelo"

Desventajas: "Muy buen servicio, puntualidad"

Ventajas: "Seat uncomfortable. AA put me on a middle seat in my last 4 trips. I will never fly with AA."
Desventajas: "Better seat options."

Desventajas: "No me dieron asiento hasta el último minuto"

Ventajas: "La app interactiva"
Desventajas: "Amabilidad del personal, flexibilidad de cambio de asientos, servicio en general."

Desventajas: "Asientos poco confortables y calidad de las comidas que se sirven"

Ventajas: "Amables y cambiaron mi asiento cuando lo solicité"

Ventajas: "Staff was helpful throughout the flight. I like being kept updated on arrival time etc."

Ventajas: "All the service was good"
Desventajas: "I am handicapped and there was no attendance at the gate once I arrive in Honolulu, no wheelchair assist to help me to the baggage terminal."

Ventajas: "Muy bueno el avión la atención y la comida"

Ventajas: "El personal de la aerolínea es amable"
Desventajas: "Retraso en la salida y llegada, la comida es regular"

Ventajas: "Puntualidad"
Desventajas: "Comida"

Ventajas: "Que incomodidad de las sillas"
Desventajas: "Espacios muy pequeños, la silla no se reclinaba lo suficiente y no hay suficiente espacio."

Ventajas: "Tuve algunos problemas a la hora de encontrar la aerolínea yo estaba clara pero el personal de allí no y no sabían guiarme"

Desventajas: "No hay comida"

Ventajas: "Very comfortable"

Ventajas: "The aircraft, comfortable, and the fine and kind attention."
Desventajas: "The snack"

Ventajas: "El entretenimiento on air"
Desventajas: "La conexión se retrasó mucho por mal tiempo, pero el personal se limitó a decirme “ud tendrá que correr”, considero que les falta un poquito de manejo de atención al público"

Ventajas: "La atención del personal a bordo y el sistema de entretenimiento exclentes... adicionalmente el vuelo duró menos de lo planeado... Mil gracias!"
Desventajas: "Sillas un poco estrechas"

Ventajas: "Fast friendly service. From the security line to the friendly employees at AA. It was simple and fast."

Ventajas: "LOS SOBRECARGOS FUERON AMABLES"
Desventajas: "ASIENTOS INCOMODOS, EL SNACK TERRIBLE, SU SISTEMA DE ENTRETENIMIENTO NO ME FUNCIONÓ, NO ME PUDE CONECTAR MEDIANTE SU APP."

Ventajas: "Que la aplicación me tuviera al tanto"

Ventajas: "Got here early"
Desventajas: "Nothing"

Ventajas: "Nada. Nunca más con Avianca. Consejo?. Mejoren la organización y la logística. ESTAMOS ESPERANDO NOTICIAS DE COMPENSACION POR NOCHE DE HOTEL PERDIDA"
Desventajas: "Todo no me gustó. Falta de respeto. Desesperación de la gente en especial la que viajaba con niños y ancianos en silla de ruedas. Estrés. Nunca apareció responsable de Avianca en Mendoza. Vergüenza total!! En realidad subimos 3 veces y las 3 veces nos bajaron. Tuvimos quehacer aduana y migración 2 veces. Retirando equipaje y volviendolo a pasar. Nos dijeron que el Lima nos iban a contactar para resarcirnos monetaria mente por noche de hotel perdida. Mentiras para sacarnos de encima. Increíble. Detestable. Denigrante!!!!!!!!. Avianca NUNCA MAS. Y ME VOY A ENCARGAR QUE MUCHA GENTE LO SEPA. Dedique se a otra cosa. ."

Ventajas: "La atención"
Desventajas: "Lo impuntual"

Desventajas: "El habernos dejado más de 30 minutos en espera de puerta para desembarcar me hizo perder la conexión y teniendo que esperar más de 4 horas para tomar el siguiente vuelo a Mexico."