Desventajas: "More storage space in business"
Ventajas: "Friendly staff. Both two meals were awesome."
Desventajas: "Already done."
Ventajas: "The service, foods , sack ,"
Ventajas: "Food, service"
Desventajas: "The space"
Desventajas: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Ventajas: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Desventajas: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Desventajas: "Flat beds on second flight"
Ventajas: "crew handled the tough crowd well, but were not extremely hospitable"
Desventajas: "food was disgusting"
Ventajas: "I can say all the crew was amazing"
Desventajas: "They are doing excelent job."
Ventajas: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Desventajas: "For a premium economy service, it was really good."
Ventajas: "Singapore airlines never disappoints"
Ventajas: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Ventajas: "Amazing crew."
Desventajas: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Ventajas: "Nothing."
Desventajas: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Ventajas: "I like everything crew, etc"
Desventajas: "Nothing reallly"
Ventajas: "Everything"
Desventajas: "Non"
Ventajas: "They treated you like you were important and really took care of my every need"
Desventajas: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Ventajas: "Crew was very friendly and responsive to my needs. They met it with a smile."
Ventajas: "They were polite."
Desventajas: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
Ventajas: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
Desventajas: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Ventajas: "Short flight"
Desventajas: "N/A"
Ventajas: "Excellent attention to service and comfort."
Ventajas: "Staying in a hotel for 24 hours."
Desventajas: "Not actually making it to Japan."
Ventajas: "Friendly attentive staff. Excell ent food and great. Service."
Desventajas: "Really crowded seats in economy."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "The main course"
Desventajas: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
Ventajas: "The serivce was amazing. Also it was clean and the food was great."
Ventajas: "Loved the hot towel service"
Desventajas: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
Ventajas: "Everything"
Desventajas: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Ventajas: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Desventajas: "Nothing bad to say about this flight. Great airline."
Ventajas: "Food and good service"
Desventajas: "None"
Ventajas: "Excellent service. Good food. Very attentive and responsive flight crew."
Desventajas: "Space was too tight"
Ventajas: "Excellent"
Desventajas: "All good"
Ventajas: "Amazing service and comfortable lay flat bed"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "I like the personal TV, my foot rest and water holder frequent water serve,"
Desventajas: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Ventajas: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Desventajas: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."
Desventajas: "My Vegan meal was terrible."
Ventajas: "The service and fast flight"
Desventajas: "N/A"
Ventajas: "the crews were very polite and very helpful"
Ventajas: "the selection was impresive to m"
Ventajas: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Ventajas: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Desventajas: "Sound quality of ear buds was not good. No issues if you travel with your own."
Ventajas: "Made Econ class feel like biz :)"
Ventajas: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Ventajas: "Customer service and food couldn't be better."
Ventajas: "Almost everything"
Desventajas: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
I asked for more food as i was too hungry or I probably missed MAS onboard food. Both flight-attendants fulfilled my request by giving me both menus - the Nasi Lemak & the chicken noodles. Both tasted very nice. Thanks Mas. I think asked for skyjuice 5x & tomato juice twice
Ventajas: "Nothing."
Desventajas: "Please serve food hot. And tell sir hostess to smile. And worst flight. They I Only served one meal for 8 hour flight"
Ventajas: "Crew were good. Good food."
Desventajas: "For some reason, the seat was very uncomfortable. Rather hard with little cushion."
Desventajas: "Sitting arrangement Was poor. Five of us had five different seat. Missing luggage."
Desventajas: "All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling."
Ventajas: "Seats"
Desventajas: "Crew"
Desventajas: "Better range of entertainment as the options were a bit dated and mediocre"
Ventajas: "The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected."
Desventajas: "the food could have been nicer"
Ventajas: "Boarding was easy even though it started late, it was organized. Once I got on the plane I wasn't waiting a long time to get to my seat because they seated the people sitting in the back of the plane first. There is a huge selection of movies, tv shows, and music."
Desventajas: "They have 2 food options and they're just ok. There wasn't very many drink options either."
Desventajas: "Better treatment of luggage. Better business class service. Food was poor."
Ventajas: "Direct flight"
Desventajas: "Bigger aircraft"
Ventajas: "The seat was very nice position."
Desventajas: "lost my luggage. after they found it, they took a week to deliver. no response to my claim for compensation"
Ventajas: "Tripulación muy bien"
Desventajas: "El sabor de la comida no estuvo muy bueno"
Ventajas: "cabin crew very friendly and professional"
Desventajas: "Seats cramped; not enough space, especially for long haul. Provide more space! Earphones didn’t work. Could not enjoy entertainment. Seat would not recline. Slow checking. Not enough counter staff. Check in counter contractor staff inexperienced and held us up for over an hour due to unfamiliar"
Ventajas: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff"
Ventajas: "Nothing"
Desventajas: "Changed gates 3 times . No one knew what was going on. Late flight. Request for wheel chair not fulfilled. Very tight transfer. Very far to another gate when transiting from kL to Yangon. Ridiculously far. My first n last time with Malaysia airlines."
Ventajas: "Brand new A350!"
Desventajas: "Hmm, nothing really. Lucky I was not in a hurry.."
Ventajas: "I was surprised to board an A380 to fly from KUL to BKK"
Desventajas: "In Bangkok we had to get off on the field to board a bus"
Desventajas: "Seat back didn’t stay upright so it was uncomfortable when I wasn’t trying to sleep."
Ventajas: "Attentive flight attendants ."
Desventajas: "All acceptable"
Desventajas: "For 50 min flight we waited 45 mins in taxi"
Ventajas: "Nothing"
Desventajas: "Staff still very grumpy.. food is bad but much than flight leaving from Malaysia."
Ventajas: "The food and check in is better flying from HK to KL.."
Desventajas: "It seems the crew, in most flights, is always grumpy.. rarely I get service with a smile.."
Desventajas: "* Business lounge was pathetic with NO food, only drink and snack. * Boarding was not efficient and took longer that it should have so had a late take off. * Business class.... Ran out of food!?!?! What the heck! only water available for 6 of 16 seats! Pathetic * Terminals not updated so had to take transfer to another terminal to get my arranged ride."
Ventajas: "Short flight."
Desventajas: "One of our luggage was delayed during transit."
Ventajas: "The crew was nice."
Desventajas: "Two MH flights I took were 1 hour and 2 hours late. The latter resulted in missing connection to BKK and another flight to TPE. I got stuck in Kuala Lumpur for the night and they booked me a resort that was 30-40 min drive from the airport. How are all of these reasonable?!"
Ventajas: "Staff!!!"
Desventajas: "Bathroom line"
Ventajas: "Second flight was quite empty and the plane was in much better shape"
Ventajas: "The entertainment, seat spacing"
Desventajas: "The gate"
Ventajas: "We like to thank you for all your staff are good taking for all of us. We would like to make recommends it to all our friends. May the Living Lord and our Almighty God bless you, your staffs and your business abundantly! Amen!"
Desventajas: "No beer or wine in business class! Did not want a meal, so I got water and a tiny pack of peanuts."
Ventajas: "Seats and entertainment"
Desventajas: "Bad landing,"
Desventajas: "Both outbound and inbound flights were delayed for hours. Terrible."
Ventajas: "I like having my knees up in my eyeballs on a plane and having to be pried out of my seat with the jaws of life at the conclusion of a flight."
Desventajas: "Flight was 3 hours late!"
Desventajas: "The quality of the in-flight meal (noodles and fish) very poor!"
Ventajas: "I appreciated the free baggage allowance and the staff were nice, but otherwise they were a huge headache to fly."
Desventajas: "They changed the times on BOTH of our flights by HOURS, which resulted in me having to buy a ticket with another airline to ensure we wouldn't miss our connecting international flight. Horribly unreliable, will never fly them again. Honestly airAsia was a better experience than with Malaysia Air"
Ventajas: "Efficient check in"
Desventajas: "Nothing"
Desventajas: "Check in counter personnel were very slow. They did not know proper immigration rules. They made me wait for 30 minutes while they verified with immigration on something I had already told them. I had to rush through immigration and security to ensure I made the flight on time. Added stress as a customer."
Ventajas: "On time departure system works"
Ventajas: "Delicious food"
Desventajas: "No entertainment"
Ventajas: "The ice cream is a pleasant surprise."
Desventajas: "prepacked juice. Could be more option."
Ventajas: "Flight to KUL from BKK was a fairly new 737 and had a new entertainment system. It was clean and looked well maintained. Nice ride."
Desventajas: "Return to BKK from KUL was on a 737-800 that looked like it was ready for the scrap heap. Very dirty even on the outside of the plane. The backs of the seats were torn and spots from drinks and dirty hands on the backs of the head rest. All the magazines were WELL worn and one had gum between the pages. The table top had part of a meal left on it."
Desventajas: "Only 3 hours to checkin prior boarding for business class. I waited for 2 hours foor checkin"
Ventajas: "The flight was on time"
Desventajas: "The boarding process was a waste of time"
Ventajas: "Bangkok Airways era quien operaba el vuelo y es la mejor línea aérea de Asia. Increíble servicio, comida, personal, limpieza, ama lidiad, servicio gratis en el lounge. 10 puntos."
Desventajas: "Salir con retraso pero entiendo que fue por el mal tiempo"
Ventajas: "All thing"
Desventajas: "nothing"