ANAN WONT REFOND ME THE MONEY FLIGHT THAT I HAD REQUESTED TO CHANGE DATE BECAUSE OF FAMILY EMERGENCY< HOSPITALIZATION
Ventajas: "Crew service is good!"
Desventajas: "The seat is really cramp and tight!!"
Ventajas: "Yes, it was great."
Ventajas: "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
Desventajas: "The website doesn't work very well. It's also difficult to navigate."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Desventajas: "Perfect flight"
Ventajas: "Crew was amazing and very comfortable seat"
Desventajas: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Ventajas: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
Ventajas: "Perhaps the most courteous airline I’ve experienced."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "The service was exceptional"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Great service, on time."
Desventajas: "Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats."
Ventajas: "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
Desventajas: "The lounge was somehow poor and noisy because of the airport constructions."
Ventajas: "Food and services were great"
Desventajas: "Not a large selection to view on the TV"
Ventajas: "Excellent service & friendly"
Desventajas: "Food was cold"
Ventajas: "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
Desventajas: "The food was okay but not great."
Ventajas: "The plane came from LAX was 45 minutes late...but not a problem.....still ok"
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "The attendants are all courteous and respectful."
Ventajas: "I enjoyed the hospitality and attention to detail."
Ventajas: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Desventajas: "Food choices very limited, and quality is sub-par."
Desventajas: "late again and hot in the cabin. sat on the runway for a while again"
Ventajas: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Ventajas: "Pleasant stewardesses"
Desventajas: "Expensive lunches, no entertainment unless you pay"
Ventajas: "the place. new. lots of space for the legs. air inside the plane was better than others."
Desventajas: "kosher food is a no go. you need to improve this. also to hold fruits for vegi clients."
Ventajas: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Ventajas: "Good food and onboard service."
Desventajas: "Plane was delayed and I missed my connection. Once airborne the flight took forever."
Desventajas: "No opción de español"
Ventajas: "Great airline!"
Desventajas: "some of the gates can be long walk"
Ventajas: "Incredible service"
Ventajas: "The friendliness of the crews and the cleanliness of the rest rooms."
Desventajas: "The delay before taking off."
Ventajas: "The staff are friendly and helpful. The seat is very comfy"
Ventajas: "Great layover options. Timely arrivals."
Desventajas: "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."
Desventajas: "Limited number of movies"
Ventajas: "Stewards were very polite"
Desventajas: "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"
Ventajas: "Very friendly staff, happy to explain and let us try the lemonade drink"
Desventajas: "would have preferred more asian food options"
Ventajas: "All the Japanese food are delicious! The crew are polite and nice"
Desventajas: "I suppose, not enough variety of American movie. In my opinion"
Desventajas: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "I love the food and the girls was fantastic"
Ventajas: "crew was awesome! Service was outstanding"
Desventajas: "a little warm on the plane. food was ordinary"
Ventajas: "The staff were polite and highly professional. It was an enjoyable flight."
Desventajas: "The seats were uncomfortable to sleep in."
Ventajas: "This flight seemed to go very quickly. A wonderful selection of good movies and TV, adjustable headrests (up and down as well as side wings), decent amount of room and foot space, polite crew, good food!"