Desventajas: "The seat, the food, the services, the boarding could have been better!"
Ventajas: "The second flight was perfect."
Desventajas: "No vegetarian options at all without advance notice."
Ventajas: "Crew are great. Plane is cool, A380."
Desventajas: "Connecting flight is in a hurry, time is tight."
Ventajas: "Crew was great food was great flight was safe"
Desventajas: "More room"
Ventajas: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Ventajas: "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
Desventajas: "Plane feels dated. A title tired."
Ventajas: "Overall good, comfortable, nice and food and entertainment was very good quality."
Desventajas: "I didn't realized we were on a code share flight from Seoul to Hanoi until we got to check in counter and they couldn't issue boarding pass even though it was a through check in for till Hanoi. In our booking itinerary it was printed as Korean air with a small print that said operated by jinair. It wasn't so bad but the hassle of going to another terminal to board and being in a smaller aircraft after a long flight wasn't the best."
Ventajas: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Desventajas: "Seats of any airplane could use improvement on comfort. But comfort was good."
Ventajas: "good service"
Desventajas: "Seats a little cramped"
Ventajas: "Very clean aircraft."
Ventajas: "Food staff and entertainment are generally top notch"
Desventajas: "Didn't like headphone jack in panel display as it gets in the way of eating, which is a lot on international travel."
Desventajas: "Everything great but delayed waiting on another flight."
Ventajas: "Friendly service"
Desventajas: "Not enough movie selection and the food selection"
Ventajas: "Great customer service. Flight attendants showed passengers a lot of attention. Well done."
Ventajas: "Sat on the runway for 40 mins with no explanation"
Desventajas: "Delayed flight"
Desventajas: "The plane was way too hot! Being trapped in a stuffy plane for 5 hours and sweating was the worst!"
Ventajas: "Very organized"
Desventajas: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Ventajas: "The food was very delicious on this trip. I had the seafood dish. Very tasty."
Desventajas: "The movie selection wasn't that good. I was hoping to see the latest Star Wars movie."
Ventajas: "Beautiful plane"
Ventajas: "Nothing. You have the worst customer service ever. I will never ever use you. Terrible exoerience"
Desventajas: "All of it. You could not have cared less about ne. Made me miss all my flight due to your moronic staff."
Ventajas: "Friendly staff"
Ventajas: "Service, friendliness"
Ventajas: "Flight attendants"
Desventajas: "Clean, great service, good food."
Ventajas: "Everything (the comfort, the crew, etc.) was first rate and the flight was on-time. You cannot ask for more. One tip---check in on line and you can afford the lines at the counter."
Desventajas: "No complaints."
Ventajas: "Good service and on time"
Ventajas: "Again plenty of food and beverages."
Ventajas: "Crew is rather polite and courteous."
Desventajas: "On-board entertainment system wasn't working until 5min into the air."
Ventajas: "Everything works fine except the language that has been used to communicate between the passengers and the staffs."
Desventajas: "It would be better to speak more in english than in their native language for proper communication between the crew and the passengers."
Ventajas: "Staff very helpful in every way."
Ventajas: "Everything was perfect perfect service excellent food the best I ever flown so far"
Ventajas: "The flight was comfortable and on time. Nice seats, and the staff was very helpful and kind. Overall great experience with Korean Air. I definitely will be using their services again in the future."
Desventajas: "The food was not the best in my opinion, but it was hot."
Ventajas: "Ground staff at JFK did a great job changing my seat assignment - that was really appreciated."
Ventajas: "The Crew was just wonderful.Food was excellent, plentiful & well presented. Aircrafts were clean And stocked. I had not flown this airline before but would defitely choose them again"
Desventajas: "JFK airport is hard to navigate & passengers in transit have to go thru security lines again & this gets frustrating."
Ventajas: "seat spacing good in economy personal entertainment system crew very helpful and courteous good overhead storage"
Desventajas: "Food was just okay."
Desventajas: "There is no information of ticket before issue the ticket, so I face the trouble.. finally my wifr lost return ticket"
Ventajas: "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
Desventajas: "Refund policy"
Ventajas: "The selection of fellow PAX, the cabin staff"
Desventajas: "Concorde was better"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The crew and entertainment."
Desventajas: "I didn't like my seat, no place to put my things, like a seat pocket. No complimentary water bottle like in the previous flight. The food choice I wanted ran out. The choice left was not good."
Ventajas: "This was my first experience with Korean Air, I was very impressed. I would definitely fly with them again."
Ventajas: "Foods was over expected. We thought to get only snacks and drink coz it was an hour flight. But they served fish meal."
Desventajas: "Small room for resting our legs. So tight for foreigners. No entertaining on flight."
Ventajas: "service, food and great staff"
Desventajas: "people flying in coach but expects first class service . constantly asking flight crew for things . apart from those passengers , flight is always great with KA"
Ventajas: "Everything was good except the space for reclining."
Desventajas: "My seat needs to go back further so I can sleep. Maybe about 3 inches."
Ventajas: "GOOD SERVICE."
Ventajas: "Spacious seating. I didn't feel crowded. The food on the plane was pretty good too. No complaints. All of the stewardesses were giving a friendly "sawasdee" when we got to Thailand. They provided headphones to each passenger and a pillow as well."
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive"
Desventajas: "Many movies were old"
Ventajas: "The crew was attentive and service was excellent."
Desventajas: "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."
Desventajas: "one crew member did not like her job, tossed the food to you, and was not pleasant like all the others."
Ventajas: "The crew that checked me and those who were onboard were very helpful and cheerful."
Desventajas: "Better choices of movies on board."
Ventajas: "JAL flight crew were excellent and friendly"
Ventajas: "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
Desventajas: "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Desventajas: "The food and drinks were sub-par"
Ventajas: "Perfect in all aspects. Will use them again for all my flights."
Ventajas: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
Ventajas: "Great crew. I easy transfer!"
Desventajas: "Food was not great."
Ventajas: "JAL is great!"
Desventajas: "No smiling faces of flight attendants. Service was mediocre; food same"
Ventajas: "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
Desventajas: "Entertainment system went down but the staff fixed it."
Ventajas: "The flight crew was incredibly kind and attentive"
Ventajas: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Desventajas: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
Ventajas: "Great tasting food, and nearly constant beverage service."
Ventajas: "Flight attendants are all nice, polite and always smile. Good food and good entertainment."
Desventajas: "Waited for one and a half hrs before the plane took off, almost an hr went by then they announced some minor problem with engine. Good reason but they had a/c on so cold all these times. Also I would appreciate coffee or some drink while waiting...I guess that's not possible in this case."
Ventajas: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Desventajas: "The flights were everything I expected and more."
Ventajas: "Great service"
Ventajas: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."
Desventajas: "more movie options!"
Ventajas: "Same as above"
Ventajas: "Friendly and helpful staff, excellent food."
Ventajas: "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
Desventajas: "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."
Ventajas: "I liked the overall service and professionalism."
Desventajas: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Ventajas: "leg space was better than with other companies"
Ventajas: "I like everything about my flight"
Desventajas: "There was nothing to dislike"
Desventajas: "Not much leg room"
Desventajas: "Sorry, my seat really uncomfortable..."
Ventajas: "Fast boarding and wonderful staff."
Desventajas: "A small complaint, but the entertainment system in the plane was very old and had poor quality screens."
Ventajas: "If I needed anything, they were on top of it. The food was very good for airplane food."
Desventajas: "They kept the cabin a little warm, and at 6' 4" the seats are a bit small."
Ventajas: "Absolutely loved the flight. The flight staff was among the best I have flown with. In terms of service I could not have asked for any better. The seats were super comfortable with a great entertainment system/large screen. The layout essentially gave you a nearly private suite. The doos service was impeccable. The lavatories spotless, along with those cool Japanese bidets...first one I've seen on a plane. Overall, I loved the experience."
Desventajas: "Remarkably the one issue on this wonderful business class seat was a limited area of storage for small items, most significantly a lack of a pocket for a cell phone by the USB port. Also the armrest didn't rise when the seat was in upright mode."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Crew was very pleasant professional and caring."
Desventajas: "Seat bottoms could be more comfortable."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Short flight."
Ventajas: "The cabin crew were very helpful and the food great. The aircraft was strict on keeping time."
Desventajas: "The movie selection, my electrical outlet didn't work and they took my phone away from me to charge it in economy plus but did not allow me to come with my phone. The food wasn't very good either."
Ventajas: "We had a 4 hour delay due to maintenance, so many of us missed connecting flights in Tokyo. But the airline put us up in a hotel and gave us meals, so I had a nice bonus day to see the city. The flight itself was very pleasant, with the cleanest bathrooms I've ever seen on a long flight and plenty of food and drink."
Ventajas: "The most polite staff that I have ever met. Very accommodating and concerned about our ride over the pacific ocean. I am a vegetarian and forgot to fill order my meal online. The staff was amazing in handling this, offering me everything else they had that wasn't meat. The economy seats were the most comfortable i can remember for an over night flight."
Desventajas: "The only critique that I would have is on the first flight, they took a while to get our dinner trays, but the second flight was prompt. This just be due to my seat being all the way up front."
Ventajas: "Very nice flight attendants. Good meals"
Ventajas: "The flight was smooth boarding and sailing with excellent service."
Ventajas: "Loved the food"
Desventajas: "Great flight, great flight staff."
Ventajas: "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Excellent crew!"
Ventajas: "The crew are great!"
Desventajas: "Not enough wheel chair at LAX! Waiting for wheel chair too long! Finally, need to walk by myself at LAX. Very bad service for wheel chair at LAX! Need to improve this service for elderly."
Ventajas: "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
Ventajas: "Service, entertainment , drinks, everything! Very good!"
Ventajas: "The flight was late checking in. The staff handled the situation well and kept the passengers informed."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Really good service."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Great crew and comfort for economy class."
Desventajas: "Food could be better"
Desventajas: "Couldn’t print or get boarding pass for this connecting flight which was a bit annoying. Other than that, everything was amazing"
Ventajas: "Pretty much everything"
Ventajas: "Food and services were great"
Desventajas: "There were not a lot of selections on the TV."
Ventajas: "Great service"
Desventajas: "A bit warm"
Ventajas: "Service, Cleanliness and Overall Quality"
Desventajas: "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."
Ventajas: "The seat, service and food..all is great as always."
Ventajas: "didnt make it to tokoyo"
Ventajas: "Customer service was pretty solid."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
Desventajas: "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"
Desventajas: "Not enough space to put my luggages"
Ventajas: "More space than usual between chairs. Crew is friendly."
Desventajas: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
Desventajas: "I'm still stuck in LAX"
Desventajas: "Seats in economy were narrower than Eva Airlines"
Desventajas: "Everything perfect for me!"
Ventajas: "Good price"
Desventajas: "Stink in the plane"
Ventajas: "Cheap prise"
Desventajas: "Food and entertainment"
Ventajas: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Desventajas: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
Ventajas: "felt Agent's kind care of elder (me) at Airport. Thanks."
Desventajas: "Full of passengers. Code Share!?"
Ventajas: "Ease of boarding; large overhead bins; relatively comfortable seats"
Desventajas: "Packed plane - every seat taken"
Ventajas: "The crew is awesome and food is quite good"
Desventajas: "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"
Desventajas: "No opción de español"
Ventajas: "Great airline!"
Desventajas: "some of the gates can be long walk"
Ventajas: "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."
Ventajas: "Everything is perfect!"
Ventajas: "The food on board was great! Crew members were friendly!"
Desventajas: "Food was disappointing for business class ticket. Seats did not recline all of the way."
Desventajas: "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Compared to different american airlines, this flight was great. Decent meals, decent movies, all around good."
Ventajas: "Excellent service and flight experience!! Thank you."
Ventajas: "Early arrival. Crew very good."
Desventajas: "Lack of seating choice. Standby tickets issued at Dulles 15 hrs ahead of flight. Tight transfer time."
Ventajas: "the crew was friendly and efficient."
Desventajas: "The controls on the seat were hard to work. The seat itself was old-style. The food was not appetizing. I didn't use the entertainment system."
Ventajas: "I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious."
Desventajas: "I liked everything, everything was excellent"
Ventajas: "Friendly staff"
Desventajas: "When I went to counter to get my seat assignment I was offered 25,000 yen to take a later flight because mine was overbooked. I agreed and began notifying my transportation at my final destination when I was told nevermind, space was no longer needed. This was aggrevating."
Desventajas: "More storage space in business"
Ventajas: "Friendly staff. Both two meals were awesome."
Desventajas: "Already done."
Ventajas: "Food, service"
Desventajas: "The space"
Ventajas: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Desventajas: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Ventajas: "Amazing services and foods"
Desventajas: "The business class seat was great"
Desventajas: "Nothing comment."
Ventajas: "I can say all the crew was amazing"
Desventajas: "They are doing excelent job."
Ventajas: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Desventajas: "For a premium economy service, it was really good."
Ventajas: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Desventajas: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Ventajas: "I like everything crew, etc"
Desventajas: "Nothing reallly"
Ventajas: "They treated you like you were important and really took care of my every need"
Desventajas: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Ventajas: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Ventajas: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
Desventajas: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Ventajas: "Short flight"
Ventajas: "Loved the food/Movies/seats."
Desventajas: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"
Ventajas: "Excellent attention to service and comfort."
Ventajas: "Friendly attentive staff. Excell ent food and great. Service."
Desventajas: "Really crowded seats in economy."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "The main course"
Desventajas: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
Ventajas: "The seats are very comfortable. There was ample entertainment."
Desventajas: "No complaints at all. They are very professional and I would chose them again."
Desventajas: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Ventajas: "Crews were all nice, respectful and helpful!"
Desventajas: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
Ventajas: "Food and good service"
Ventajas: "Excellent service. Good food. Very attentive and responsive flight crew."
Desventajas: "Space was too tight"
Ventajas: "I liked there was an opportunity to bid on an upgrade"
Desventajas: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."
Desventajas: "All good"
Ventajas: "Amazing service and comfortable lay flat bed"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "I like the personal TV, my foot rest and water holder frequent water serve,"
Desventajas: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Ventajas: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Desventajas: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
Ventajas: "I paid for an economy class ticket but got first class service."
Ventajas: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
Desventajas: "Cabin was to me a little warm during initial taxi at LAX. But not overly so."
Ventajas: "the crews were very polite and very helpful"
Ventajas: "Ease of checking. Empty seat between us"
Desventajas: "Can't upgrade with krisflyer miles"
Ventajas: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Desventajas: "Nothing negative to report"
Ventajas: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Desventajas: "Sound quality of ear buds was not good. No issues if you travel with your own."
Ventajas: "Singapore crew are on their feet and working for the entire flight. Great service!"
Ventajas: "Customer service and food couldn't be better."
Ventajas: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Ventajas: "Almost everything"
Desventajas: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."
Ventajas: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Desventajas: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Ventajas: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."
Ventajas: "On time departure and take off. Smooth landing."
Desventajas: "Better movie selection"
Ventajas: "The food was pretty good and the crew was very attentive. Checking was easy."
Desventajas: "Nothing really."
Ventajas: "Quality of food was good"
Ventajas: "Reusable utensils and great food. Love Eva air!"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "Bigger space for legs room"
Desventajas: "The food"
Desventajas: "Space between seats - boarding time - food quality"
Ventajas: "On time flight times"
Desventajas: "Have better movie selection."
Desventajas: "Very capable on-the-ground staff and service personnel on the airplane. Their desire to take good care of passengers is obvious."
Ventajas: "The crew was very attentive."
Desventajas: "There were not a lot of movie options."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "Flight is online"
Desventajas: "Flight Attendants performed acceptable. They pushed the table cart and hit me twice without apologizing."
Desventajas: "Food was little disappointing this trip..."
Ventajas: "They have a good number of movie and music selections. I got plenty of rest throughout the flight and barely felt the travel time. The seats were comfortable."
Ventajas: "Boarding was orderly, restroom is clean & tidy, good legroom beteeen seats, landing was smooth"
Desventajas: "Orderly boarding"
Ventajas: "Crew was very accommodating!"
Desventajas: "Just being in the plane in general. Sitting for 12 hours is really uncomfortable"
Ventajas: "Good Service and Very Polite"
Desventajas: "The food was sad and mushy."
Ventajas: "Everything including the attendance supper service"
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Everything- from customer service to comfort"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Desventajas: "Food could be better. Might consider to add ice cream as desserts. Cakes for desserts were tasteless. Need to provide bottled water instead of pouring water half full. ANA beats EVA in these little extra details."
Desventajas: "the boarding was a mess because there are two very close schedules in 12am"
Desventajas: "Food ia not that good. Need to have more flavoryy"
Desventajas: "Flight was too long."
Ventajas: "Service and boarding were very nice and smooth. Food and entertainment were excellent."
Ventajas: "Seat is reasonably comfortable in Eco Plus"
Desventajas: "Flight departed 30 minutes late, gate in SFO was a mad house with no practical lounge options for *G (must use UA Club in T3 which is a 10-15 minute walk). Please also give more than a thimble of water / beverages - serving sizes are tiny compared to US airlines."
Desventajas: "Boarding pass"
Ventajas: "Flight was on time. Plane was clean and facilities were kept in good order. MUCH better than flying on United."
Ventajas: "Overall I was flying from SFO to Bali. So my first flight was about 14 hours. This whole trip all together was about 24 hours, and considering the length it was great. I was expecting to get restless and annoyed while on the plane, but it was easy to love around. The seats were comfortable, and the food was good. The airline staff was very nice and accomadating. So, because of there actions, I will most likely fly with them again."
Desventajas: "It was just long but it’s understandable because of the distance"
Ventajas: "Clean and efficient. Catered to our needs. Definitely would travel them again."
Ventajas: "Onboard foods and entertainment are good."
Desventajas: "Boarding area in SFO Gate 102 is cramped. Boarding group signs not clearly marked."
Ventajas: "Business Class Food Service"
Ventajas: "We lucked out on a sparsely filled flight so nearly everyone had a row to themselves, even in Economy class. Food was tasty, and the crew provided many opportunities for drinks. Crew was friendly and even volunteered some drawing packs for our 19-month old!"
Desventajas: "Snacks available limited to dry crackers and cookies primarily. Entertainment options - easy to use though limited selection (for US-based films at least)."
Ventajas: "Was given emergency exit seating. .. More leg room. .."
Desventajas: "Could not recline. ..Could not sleep in upright seating. .. Passenger behind me had no leg room. ..."
Desventajas: "We nearly dehydrated during the trip. We're EXTREMELY skimpy on drinks. Had to ask 3x before I'd get something"
Ventajas: "Food was great and the crews were helpful. They do offer snacks/drinks in between meals. For those who do not know, they do offer wine as a drink in the Economy class (usually red wine)."
Desventajas: "Speakers are not good during announcement. I can barely hear it. if they can improve that, that will be great."
Ventajas: "Friendliness and courtesy of crew, modern plane and good food. Well definitively fly EVA more!"
Desventajas: "In my Emergency seat position, whenever someone opened the washroom door, the washroom light would wake me as the light would shine in my eyes. Maybe offering eye cover for extended seat position would help."
Ventajas: "the food on eva was better than delta and united--definitely edible unlike the others. the stewardesses are a little bit stingy with the wine. they give such tiny tiny portions-like 2 ounces at a time--they said i might get drunk. no one can get drunk with what they give. the stewardesses are polite enough. the entertainment was pretty good--good choice of movies. like all other airlines, the seats are too squished together. more room would have been appreciated."
Desventajas: "i answered this already"
Ventajas: "terrible boarding crew"
Ventajas: "Seat, service and food were excellent"
Desventajas: "No negatives on this flight"
Ventajas: "Seats were nice and plane was clean"
Desventajas: "The ticketing agent assured me that he would handle my bag. When I arrived in Taiwan, I did not receive my bag. I believe my lack of Chinese and their weak English contributed to this problem."
Ventajas: "Food is great, with good selection between chinese or western meals. It was nice to have the menus printed. Flight attendants were very courteous and friendly"
Ventajas: "cheap airfare that includes check-in baggage, clean restrooms"
Desventajas: "Some brusque attendants at the counter and on the plane, cabin smells like pee (but only while boarding), standard legroom (72 cm), average food (Turkish Airlines is waaaay better)"
Ventajas: "The seats were large and comfortable, and the food options were stellar."
Desventajas: "Because I was checked in so late (they were reviewing my documents for over an hour) I think they forgot to place a tag on my suitcase. This is turn resulted in my suitcase being left in Taiwan where I had a 4 hour layover. I am now currently waiting for my bag to be delivered to my place of work (hopefully in one piece)."