La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "It was great..."
Desventajas: "Lavatories on domestic flights in Japan are tiny. Like, super duper tiny."
Ventajas: "Crew was very polite. Great food and service."
Ventajas: "Happy crew."
Desventajas: "more selection of hollywood movies"
Ventajas: "Crews were amazing."
Desventajas: "No additional comment"
Ventajas: "The crews were very kind and helpful."
Ventajas: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Very respe tful staff."
Desventajas: "Dirty restrooms."
Ventajas: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Desventajas: "More movie options would have been nice."
Ventajas: "Very helpful staff. Easy check in. Comfortable seats."
Ventajas: "I love Japan Airlines. The service is always impeccable. The stewardesses are really nice and very efficient."
Ventajas: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Ventajas: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), entertainment is solid (although the English movie selection was not that large), and we were regularly offered food and drink if we were awake. I would definitely recommend JAL to others."
Desventajas: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
Ventajas: "The seats were comfortable, the staff was lovely and accommodating, and the food was delicious."
Desventajas: "The WiFi was very weak and barely connected to any website. It couldn’t connect to Netflix, but luckily the in-flight movies were okay."
Ventajas: "Space between the seats."
Desventajas: "Color of the seats."
Ventajas: "I liked everything with JAL. Seats are comfortable, good food, excellent service."
Ventajas: "Direct flught, food is always delicious, crew is very attentive, and the in-flight TV seats have great entertainment."
Desventajas: "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."
Ventajas: "Service and staff was good"
Desventajas: "Seats small there was a terrible smell like a dead rat that kept coming through and it was intermittently hot"
Ventajas: "The customer service overall was really good."
Desventajas: "The food always messes up my stomach, where the whole day after I can’t eat anything"
Ventajas: "This was the best flight I have ever been on. The crew was so friendly."
Desventajas: "Absolutely no complaints."
Ventajas: "Food, pleasant and helpful flight attendants"
Desventajas: "Long layovets"
Ventajas: "No wait time at check in, boarding on time, friendly crew, clean plane, landing on time"
Desventajas: "No online check in"
Ventajas: "It was pretty comfortable for a 14hour flight and all the flight attendants were super nice and very helpful. Different then most airlines in my opinion. Next time I go to Japan it will be with Japan Airlines no doubt!"
Desventajas: "The only thing I didn't like Was leaving the plane."
Ventajas: "Not many passengers so that I had empty seats and could lay down."
Desventajas: "Tv stopped working suddenly."
Ventajas: "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
Desventajas: "would have liked more food options and recent movie selections"
Ventajas: "Same as above"
Ventajas: "The workers are always wonderful."
Desventajas: "Food was not as good as in the passed."
Ventajas: "Everything was perfect! Thank you for a great experience!"
Ventajas: "Glad to make it to Japan safely and back in one piece"
Ventajas: "Nice people, good food"
Desventajas: "Old-=fashioned business configuration"
Ventajas: "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
Ventajas: "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
Desventajas: "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."
Ventajas: "Fast boarding and wonderful staff."
Desventajas: "A small complaint, but the entertainment system in the plane was very old and had poor quality screens."
Ventajas: "Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated."
Desventajas: "The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary."
Ventajas: "New aircraft and diligent crew; the food was frequent and tasted great. No complaints; would gladly fly JAL any time, anywhere."
Ventajas: "very friendly and very helpful from checkin in to departing"
Desventajas: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Good flight! Confirtable seats, polite crew."
Ventajas: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Ventajas: "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
Desventajas: "Cannot say there were any negatives."
Ventajas: "The crew was very good and consistently accommodating"
Desventajas: "Nothing actually"
Ventajas: "Very polite and fast service, international Languages"
Desventajas: "Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all."
Ventajas: "It was a quick flight"
Desventajas: "Took over an hour from the time we landed to have luggage at baggage claim."
Desventajas: "Charging outlets Staff could be friendlier"
Ventajas: "The crew was very professional"
Desventajas: "Seats in economy class were small, but most airline economy class seats run small and are uncomfortable for longer flights."
Ventajas: "Seat comfortable"
Ventajas: "Clean and comfort"
Ventajas: "THE CREWS ARE VERY POLITE"
Ventajas: "Everything, from boarding to departure, the service is excellent! The staff was attentive and very welcoming. Spending a few hours reminded me why I fell in love with SK in the first place."
Desventajas: "Food selection was ehhh. Selection and quality of food flying into SK was a lot better."
Ventajas: "Friendly staff."
Desventajas: "I missed my flight on my way to the destination and I could not find a way to contact Kayak.. Because of my missed flight my flight return back I could not take it either. How can I get refund for a flight I could not take?"
Ventajas: "The comfortable aircraft and its services"
Ventajas: "Great flight crew, speedy and efficient departure procedure"
Ventajas: "Polite, welcoming and accommodating crew. Decent collection of music. Leg room in business class."
Desventajas: "Old aircraft. Limited food selection on business menu. No Arabic announcement despite flying to and from Dubai."
Desventajas: "Our flight got delayed 4 times and we moved gates 3 times. The communication on which gate we needed to go to wasnt good. We almost missed it cause we didint catch the last swit"
Ventajas: "Beautiful plane"
Desventajas: "Don’t brush off tired and worried passengers. I’m pretty patient, but I felt this airline never seems to know when their planes depart or arrive, or where they are."
Ventajas: "Big screen. Full soda cans. Not too cold. Space for legs"
Ventajas: "The staff was friendly and helpful"
Desventajas: "We boarded the airplane and took us 2.5 hrs to take off...the kept saying oh 15min longer, then 20min...ect...for the entire time...waiting for “documents” then refueling the plane which they couldve been doing before we boarded and while we were waiting for so, called documents..."
Ventajas: "Attentive service, very detail oriented to avoid any mistakes for the traveler"
Ventajas: "Good more choices"
Desventajas: "Transit in Korea make shorter hour"
Ventajas: "food selection & crew courtesy"
Ventajas: "In flight map display, food, power outlets, seat size/space, good movie choices"
Ventajas: "The flights were excellent. Hong Kong to Seoul and Seoul to Seattle. Business class lounge in Hong Kong was comfortable."
Desventajas: "The business class lounge in Seoul was very crowded with non-business class passengers. Not a pleasant experience."
Ventajas: "upgrade the food quality"
Ventajas: "Food was pretty good too. Great service for the price!!!"
Ventajas: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Ventajas: "Service and leg room!"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Cabin crew's service quality & attitude"
Desventajas: "delayed flight for 30 min due to the connection at the gate of ICN."
Ventajas: "KA broke handle in my luggage and it was difficult to make them pay back some reasonable amount of money for that (my suitcase was just one year old) but at the end they did a lot. Love their metal cutlery instead of plastic ones. It's not only better to eat with them but also better for environment."
Ventajas: "The staff members were really nice and it was an enjoyable flight."
Desventajas: "The food. The noodles were over cooked, but the rest of the meal was good."
Ventajas: "tye food was amazing!"
Ventajas: "This was my first time on Korean Air. The flight attendants were so kind and attentive to everyone. I was very impressed. I felt the seats had more leg room and leaned back further than airlines I've flown on in the past."
Ventajas: "Comfortable flight, flight attendants were courteous, toilet was always clean."
Desventajas: "Food is terrible. Boarding was late, late taking off, late parking at gate that caused many of us missing our connection flight. Terrible experience with Korean airlines."
Ventajas: "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
Desventajas: "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
Ventajas: "The time is not delayed"
Ventajas: "Overall, the flight back from Seoul to Atlanta was better than our previous experience. At least this time the flight attendants were more attentive and prompt to ask if you need anything. Entertainment was good and so were the meals. I appreciate the two meals and beverages."
Desventajas: "Seats are just uncomfortable (not enough cushion and no back support) and the little extra space is not noticeable after so many hours sitting in a long flight such as this one. The lavatories could use a cleaning sometime along the flight. Our flight was packed so after so many people using them, they were not looking or smelling their best. Tickets are expensive. It was also warm most of the time."
Ventajas: "Arrival and departure crew got mix up with no chairs available."
Desventajas: "I would like them to organize for smooth procedure and no confusion to the passenger. Help and guide them for their travel and be safe at all times."
Ventajas: "The flight staff is always a pleasure to fly with."
Ventajas: "Food was great! Staff was courteous. Flight was on time:)"
Ventajas: "Rr00m for legs and food"
Ventajas: "Good Customer Service"
Ventajas: "Very friendly service."
Desventajas: "Korean Air needs to improve check-in. Didn't realize that Morning Calm could be used after early check-in even though kiosk didn't give boarding pass. Once we did and switched out of the SLOW regular line it went great."
Ventajas: "The customer service was fabulous. There were a lot more amenities than I expected. Lots of variety of new movies to watch during the flight."
Desventajas: "I have to wait for my next flight about 8 hours ."
Ventajas: "All american carriers shold learn from Korean air about the service."
Ventajas: "Always enjoy the care and treatment provided by Korean Air. They know how to pamper. Thank you KOREAN AIR."
Ventajas: "I had a great flight good service and excellent food."
Desventajas: "No complaints"
Ventajas: "Nice flight and very comfortable. Staff is very attentive and accommodating to my vegetarian wife."
Ventajas: "Everything was good, I enjoyed my long flight"
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "crewe were excellent"
Desventajas: "nothing !"
Ventajas: "The crew is awesome. They’re so polite and helpful."
Desventajas: "I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future."
Desventajas: "These are the friendliest and most helpful people in the business! They are my new go to from now on!"
Ventajas: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
Ventajas: "Meal, crew"
Desventajas: "1. inside temperature was so cold -especially at the 3rd route from la to tokyo -. 2. Economy seats are not declined, which means less pereonal space. 3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles."
Desventajas: "Add a low carb meal option"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "The crew was very friendly and attentive. They look after the customers."
Desventajas: "I can't think of anything that could have been better."
Ventajas: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Desventajas: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Ventajas: "The crew was fantastic and the food was very nice."
Desventajas: "It really would have been nice to have a vegetarian option!"
Ventajas: "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Flight departed on time, landed on time....excellent service, too."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Empty seats"
Desventajas: "Only snack No entertainment No chargers"
Ventajas: "A taste of Japan food."
Ventajas: "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
Desventajas: "They need some vegetarian options for meals."
Ventajas: "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
Desventajas: "The lounge was somehow poor and noisy because of the airport constructions."
Ventajas: "I liked how much leg room we had. I also liked the movie selection and the food."
Desventajas: "It would have been nice to have water more frequently during the flight."
Ventajas: "Ground staff and in-flight crew were excellent. The food was very good. The business class seat was comfortable."
Desventajas: "Got flagged for secondary screening prior to boarding, although it probably wasn't ANA's decision. Video quality of the In-flight entertainment wasn't that great. The AC power plug could have been in a better spot. My power adapter would not fit."
Desventajas: "The dinner was served too late, not right after take off. Also, the portions were way too small."
Ventajas: "Good service"
Desventajas: "baggage was broken."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"
Desventajas: "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"
Ventajas: "Very polite staff"
Desventajas: "The curry made me sick and the movies were outdated."
Ventajas: "Sturdy seat cushion for long flight, good food selection, and plenty of current movies to keep one occupied for hours. Over 8 hours of lights out for sleeping."
Desventajas: "The seat in this airplane was downright uncomfortable."
Ventajas: "The flight is on time... the food is good... the service is excellent.... the seat is comfortable.... the ludgage regulation is satisfying can bring 2 pcs @ 23kg..."
Desventajas: "The entertaiment film needs more variety..."
Desventajas: "I missed it due to delayed flight from LAX"
Ventajas: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Ventajas: "Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays."
Desventajas: "Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out."
Desventajas: "No opción de español"
Ventajas: "I've flown with ANA before and they never fail to impress. Service is impecable, staff are nice and the new boeings are awesome. Seats can be a bit cramped but we were in economy and it's a 9 hour flight so some discomfort is expected. The 3 meals served are complimentary and very much appreciated. The entertainment system is an easy to use touch screen with great options from Hollywood and other movie sources."
Ventajas: "Friendly and accommodating crew"
Ventajas: "Good food and service"
Desventajas: "Delay too much time"
Desventajas: "Limited number of movies"
Ventajas: "The crew was very friendly and attentive. The food was generous and very good"
Desventajas: "There really wasn't anything I didn't like"
Ventajas: "All the Japanese food are delicious! The crew are polite and nice"
Desventajas: "I suppose, not enough variety of American movie. In my opinion"
Ventajas: "Food legroom service friendliness"
Desventajas: "Could not view flight info on map"
Ventajas: "Very clean plane. Nice and comfortable. Staff was very friendly. Lots of leg room. The seat doesn't till back, but instead the seat slides forward. I wouldnt mind to fly again with ANA. Terrific entertainment system and movies."
Desventajas: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve"
Ventajas: "Great service and great food"
Desventajas: "No complaints from me"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "leg room; extra seat between us"
Ventajas: "Reliable service, clean cabin"
Desventajas: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
Ventajas: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Ventajas: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Desventajas: "Nothing significant!"
Ventajas: "crew handled the tough crowd well, but were not extremely hospitable"
Desventajas: "food was disgusting"
Desventajas: "Security screening very slow"
Desventajas: "Great Airline. Great staff and service. Good food and drink."
Ventajas: "The cabin crew and the pilots. The flight went smoothly."
Desventajas: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."
Ventajas: "Foods. Drinks. Entertainment."
Desventajas: "Nothing. Everything’s so perfect!"
Desventajas: "Transit time is good for way too tight"
Desventajas: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Ventajas: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Desventajas: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
Ventajas: "Well organized boarding, friendliness of staff, food service"
Desventajas: "Flight was delayed by about an hour."
Ventajas: "I like everything crew, etc"
Desventajas: "Nothing reallly"
Ventajas: "Great service always smiling, flight on time, overall a great way to fly."
Ventajas: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Ventajas: "The attentiveness of the flight attendants and the new plane."
Ventajas: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Desventajas: "The toilets were very dirty"
Ventajas: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Desventajas: "Reclining seats tend to make me caustaphonic with the limited space"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Very good service."
Ventajas: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Desventajas: "Hostesses not so pleasant"
Ventajas: "The staff were so friendly and helpful."
Ventajas: "The food is very good in economy. Large screen tv gor movies and games."
Desventajas: "all was good, nothing bad"
Ventajas: "Premium economy"
Desventajas: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Desventajas: "Stewardesses were a bit rude"
Ventajas: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Desventajas: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Ventajas: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Desventajas: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."
Ventajas: "Crew, cabin and food."
Desventajas: "Lack of entertainment console at each seat"
Desventajas: "Seats were bit hard without proper head rest.entertainment kiosk was not working."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Like the food"
Ventajas: "The service and the flight to and from Narita Airport."
Desventajas: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."
Ventajas: "I paid for an economy class ticket but got first class service."
Ventajas: "Overall service, good leg space."
Desventajas: "We were seated in the same section with four babies."
Desventajas: "Long delay with in between flights. No special kits for kids to keep them entertained. Does not even serve drink when order special meal. Leaves the tray for hour before picking up. No transit help in hongkong. I can go on and on."
Ventajas: "Crew was very pleasant!"
Desventajas: "Cabin area warm for a 9.5 hour flight! Food selection was not much."
Ventajas: "The service was great! The entertainment was abundant. The food was tasty. No complaints at all!"
Desventajas: "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"
Ventajas: "again, the crew anticipated our needs"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "In-flight Entertainment. Orderly & on-time boarding."
Desventajas: "Food selection was limited given we were traveling Economy class."
Ventajas: "Spacious, comfortable seat"
Ventajas: "The flight experience was pretty great overall.."
Desventajas: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."
Ventajas: "Amazing crew, great service. Really good food"
Desventajas: "Fue un viaje corto, entretenimiento y comida no fue indispensble pero todo bien!"
Ventajas: "Amabilidad y servicio"
Desventajas: "Entretenimiento pantallas no servían, no se escucha nada y no dan audífonos"
Desventajas: "el trato"
Desventajas: "Recomiendo Delta y la página de Kayak es buena y segura.. fue un excelente viaje, gracias."
Ventajas: "Me gusto casi todo"
Desventajas: "Vi un alto estándar de atención y puntualidad. Sugiero hacer las indicaciones del despegue y aterrizaje en idioma español"
Ventajas: "Muy confortable el asiento"
Desventajas: "Todo está perfecto, creo que deberían seguir dando el sándwich que daban en vez d los snack"
Desventajas: "Es y sera la mejor aerolinea en la que e viajado. Sin lugar a duda de hoy en adelante siempre buscare esta para viajar. Gracias"
Desventajas: "Me dejan sin palabras es una mala malicima experiencia con esta aerolínea quise cancelar mi vuelo y nadie se hizo responsable ni no tienen ningún numero de teléfono donde comunicarce el cliente que pena"
Desventajas: "Variedades de esna y jugos"
Desventajas: "Dar almohadas"
Ventajas: "todos muy amables"
Ventajas: "Lo rápido k viaje y el excelente servicio gracias"
Ventajas: "Me gustó la comida y la calidad del servicio"
Desventajas: "estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir"
Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."
Ventajas: "Muy puntuales."
Desventajas: "Mi asiento fue el último y no se me permitió tener otra opción."
Ventajas: "Muy puntual"
Desventajas: "En tierra en NY, muevan más autobuses."
Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."
Desventajas: "Todo perfecto"
Desventajas: "Todo perfecto"
Desventajas: "Por poco pierdo la conexión."
Ventajas: "El sistema de entretenimiento, las almohadas y cobija"
Desventajas: "La comida"
Desventajas: "Material para entretenimiento"
Desventajas: "Estuvo bien"
Desventajas: "Muy costoso el precio del equipaje. Casi 500$ por 2 maletas. El costo del vuelo a Madrid."
Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"
Ventajas: "El vuelo fue de delta pero estaba operado por Aeroméxico. El personal de ambas líneas muy grosero. En especial una señorita de Aeroméxico llamada Yadira Díaz que tenía un distintivo de entrevistador literalmente me dijo que le hiciera como quisiera que ella no me iba a atender."
Desventajas: "Ambas aerolíneas (Delta y Aeroméxico) tienen que capacitar a su personal"
Ventajas: "Tripulación Excelente atención."
Desventajas: "Desastrosa atencion y asiento. Solicite que me den uno junto a mi esposa y me cambiaron a otro al fondo de tamanio menor que el usual y al lado una persona obesa que ocupaba la mitad de ese asiento. La persona que recibio nuestro equipaje nos hizo cambiar cosas de las maletas por un exceso de 0,5 kg"
Ventajas: "La tripulación"
Desventajas: "Control de maletas de cabina"
Ventajas: "Pantallas con peliculas"
Desventajas: "Asientos hiper pequeños, muy incomodo!"
Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."
Ventajas: "Eficiente abordaje, vuelo a tiempo, servicios de avión muy Modernos"
Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"
Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Ventajas: "Todo a tiempo y los aviones de Delta muy cómodos. Lo mejor INTERNET gratis para whats app."
Desventajas: "A mi no me gusta la distancia para reclamar la maletas, la television no fuàncionaba"
Ventajas: "La atención del personal fue muy buena."
Desventajas: "El vuelo se retraso 1 hora y la comida estuvo horrible."
Desventajas: "No dan realmente comida"
Desventajas: "Me abrieron y revisaron la valija. Incluso teniendo un candado, lo rompieron y la cerraron con un precinto."
Ventajas: "LA puntualidad para abordar y despegar"
Desventajas: "Su personal no es muy amable"
Ventajas: "Nunca había tenido un vuelo con tan buen servicio. El personal al muy amable y simpático. Siempre pasaba el personal ofreciéndonos comida y bebida. La merienda muy completa, platos a escoger, snacks, postres. Gracias Delta :)"
Ventajas: "El vuelo salió puntual. Buena experiencia en general."
Desventajas: "El vuelo salió puntual. Buena experiencia en general."
Ventajas: "El vuelo de Deltavse demoró casi 2 hs. Nadie del personal quiso ayudarme para evitar perder la conexión en JFK, porque no había comprado el billete con Delta. Perdón el vuelo, me costó dinero. Delta es una empresa de pésimo servicio"
Desventajas: "No hubo comida como servicio"
Desventajas: "Sin comidas en vuelo de más de 5 horas"
Ventajas: "Vuelos a tiempo Personal amable"
Desventajas: "Maletas no incluidas en precios"
Ventajas: "Atención de los sobrecargos"
Ventajas: "Cortesía del personal, antes y durante el vuelo. Opciones de entretenimiento a bordo. Menú variado. Puntualidad. Me gusta mucho volar con Delta, y este vuelo (directo Málaga-NY) para mí es una opción muy buena; lástima que no esté disponible todo el año."
Desventajas: "Tristemente, este vuelo sólo opera algunos meses al año."