Desventajas: "Bag fees are a little high"
Ventajas: "The crew was very nice, the flight was smooth and my husband and I got a full row to ourselves."
Desventajas: "Seats are not that comfortable, no entertainment."
Desventajas: "Free beverages"
Ventajas: "I paid extra for the added leg room!"
Desventajas: "Reclining seats would be great!!"
Ventajas: "Crew was very friendly."
Desventajas: "No complaints."
Ventajas: "Space Seating Hospitality"
Desventajas: "Maybe complementary snacks"
Desventajas: "20 minute delay"
Ventajas: "Direct flight was very nice. Took off on time and arrived slightly early. Flight crew was friendly and efficient."
Desventajas: "Baggage check not staffed until 2 hrs before flight and then it's a 20-30 minute wait to check a bag. Seats were uncomfortable, but tolerable for 2 hrs."
Desventajas: "Free beverages"
Ventajas: "Comfort nice cool cabin on boarding"
Desventajas: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."
Ventajas: "Nothing is good on this flight. It was delayed by 7 hours and the communication is not proper"
Desventajas: "Customer service"
Ventajas: "Everything was perfect. New plane, super clean!! Even though the seats don't recline, they're still quite comfortable. I love how wide the aisle is...people have plenty of room to move around."
Desventajas: "Seats were not comfortable"
Desventajas: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"
Ventajas: "loading was smooth, departure was a bit early, arrival in Cedar Rapids was about 30 minutes early!!"
Ventajas: "The plane, the crew..."
Desventajas: "Seats wider"
Ventajas: "All wa great"
Ventajas: "Crew was really nice! Flight was quick and easy"
Ventajas: "The captain was very good, and we arrived early to our destination. We had to hold back before landing, due to smaller planes landing, so the captain pointed out some areas along our path! Loved it! The flight was smooth."
Desventajas: "We had to be in the boarding area an hour before the flight was scheduled to leave. However, because of the way that the flights are scheduled, people were still deplaning from the previous flight for 25 minutes after our gate arrival time."
Ventajas: "Short flight and pilot was able to explain delay"
Desventajas: "Long delay due to many planes in front of us, no offer of water only drinks we have to pay for"
Desventajas: "Hsve to pay for drinks & snacks"
Ventajas: "The flight attendants, the space on the plane, the prompt departure and arrival!"
Desventajas: "Media has not been reflective of my great experience."
Desventajas: "Lousy airline. Left gate late and unfriendly crew. Wanted to charge me for carry on."
Ventajas: "Flight crew were friendly and courteous and even added some humor. Flight was on time for departure and 20 min early on arrival. Couldn’t beat the fare. Only airline to fly direct non stop to my location."
Desventajas: "Had to pay for drinks or snacks. Seats did not recline. Fortunately only a little over a 2 hour flight."
Ventajas: "Even though the flight was delayed by more than 2 hours, we were able to make it home."
Desventajas: "Started with constant delays. Flight ended up leaving around 8:30 when the flight was supposed to leave at 5:59. Once boarded there were no snacks, no liquor and only a few options to drink. The flight attendant was mumbling and kept on messing up what he was supposed to say the entire flight."
Ventajas: "Timing was good"
Desventajas: "Not a glass of water was offered. Who wants alcohol in the morning?"
Ventajas: "Great flight. Great staff."
Ventajas: "Great price, flight on time , great trip would use again"
Ventajas: "Nice having assigned seat. Boarding pass can be obtained through mobile app."
Desventajas: "Seats do not recline, so not real comfortable."
Ventajas: "Great price on airfare"
Desventajas: "Long line for baggage check in"
Ventajas: "terminal small and easy to navigate"
Desventajas: "flight was late because of a "valve issue" in terminal, then on the plane pilot tells us its a computer issue and just needed to "reboot" plane computer because it's a computer with wings. Not sure if either of those reasons were true."
Desventajas: "Seat is uncomfortable"
Ventajas: "Excellent value. They had hard time with the head count which delayed our take off. Arrived just a few minutes Late."
Desventajas: "Did not purchase any food and there was no entertainment offered"
Ventajas: "I never have any issues. Everything is always great."
Ventajas: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."
Desventajas: "Entire flight experience."
Ventajas: "The food vouchers for 5 hour wait and water/beverages available. Liked alligent app for boarding pass available without printing."
Desventajas: "The 5 hour wait while the plane was worked on was unexpected. Not a lot of extra space for a near 6 hour flight. Seats do NOT recline at all. The other plane they boarded us on smelled like dirty shoes or diaper."
Ventajas: "On time"
Desventajas: "Boarding outside in the pouring rain!!!"
Ventajas: "My book"
Desventajas: "The seats"
Ventajas: "The crew and pilot"
Desventajas: "I didn't like all the inconsistent additional fees, the reschedule, the delays, and gate swaps."
Desventajas: "Arrival in Ft Lauderdale... Bags took an hour to get to carrousel. Never were posted on the information. Flight were, as expected, uncomfortable."
Desventajas: "everything was poor"
Ventajas: "Highly recommend"
Ventajas: "I thoughly enjoyed the flight.Crew was great."
Desventajas: "There wasn't anything I didn't like. ."
Ventajas: "Didn't have any problems. Flight was on time departing and returning and non-stop."
Desventajas: "When I booked my flight, the website didn't give me an option of whether I had a carry-on or checked bag."
Ventajas: "The price range is far for travelers"
Desventajas: "They should give free snacks and water juice to the customers that travel with this airline. The other airlines off complimentary snacks and drinks other wise it was a good experience"