Encuentra vuelos baratos desde Charlotte a Zambia

Ventajas: "nothing I liked about this flight. Our flight was delayed by more than 6 hours. Even though airline had an opportunity to bump us in their sister airline- precision airline in earlier flight Nairobi, they refused to help us. Precision air had lot of seats empty."
Desventajas: "Kenyan airways do not care about customers and inconvenience they are facing. We were suppose to arrive Dar at 7:30 pm and instead now we will arrive at 1:30 am on 28th Jan 2020."

Ventajas: "Crew was attentive, punctual, and third meal on a 14 hour flight is right."
Desventajas: "Movies are badly dated, and a bit limited in choice. System was a bit difficult to navigate, and slow to respond."

Desventajas: "No screens on this aircraft"

Desventajas: "Movie selection wasn't great"

Desventajas: "The issue was not the flight. It was the cancellation policy. I had a best friend suddenly die and I could not apply a credit to future travel on my 4000$ business class seat. It makes me not want to buy through kayak again."

Ventajas: "Staff was friendly and professional."
Desventajas: "The quality of the food. You pay a lot for a ticket, for that pricem, I just don't expect a croissant (no butter or jam included) and a dry cake. Flight would normally leave at 7.30 AM. A normal time for an airline to serve some kind of decent breakfast for the price you pay. Not at KQ. They are not making friends this way. Am not even talking about emails going unanswered for days with very specific questions: how to book extra luggage allowance. Anyway…"

Ventajas: "Really good aircraft ( Brazilian made Embrare )"
Desventajas: "Breakfast ! But it was “04:20 hrs ! So fair do’s !"

Desventajas: "Kenya Airways sears had less leg room than Qatar"

Desventajas: "Hostesses were kind of biased. Entertainment was not too fantastic, flight was excessively delayed"

Ventajas: "Lazy crew dont even provide water when needed. The cabin was extremely hot and the blowers dont work."

Desventajas: "All is well."

Desventajas: "I am waiting at the airport to catch a flight tonLusaka. This is because I was bumped off my floor flight that I have no seat. Not sure when I will get ion that flight."

Ventajas: "The crew was amazing. Smooth take off and landing"
Desventajas: "Meal options. The only available options were sandwiches. A bag of nuts would have been nice"

Desventajas: "Flight on time, cheap and lovely crew"

Ventajas: "The plane is quite comfortable"
Desventajas: "Boarding and keeping time."

Ventajas: "Crew was amazing"

Desventajas: "Over 5hrs flight and no entertainment as the screens were not working and very boring. Looks like the flight needs real servicing and upgrade for that long haul"

Desventajas: "Did not arrive for it"

Desventajas: "As our first flight was late, we missed our connecting flight in Nairobi. They had us wait for nearly 2 hours to finally get our VISA and take us to a hotel to wait for the next flight. However, after waiting for 2 hours (with a 1-year old child), they took us to a hotel which didn't have any room"

Ventajas: "I liked everything about this trip"
Desventajas: "N/A"

Desventajas: "The person ushering us out of the gate was not very friendly and that could need some work"

Desventajas: "La atención de customer service"

Ventajas: "Pésima atención. Adelantaron 5hs mi vuelo sin justificación alguna. Perdí la mitad del último safari porque tuve que regresar antes de lo previsto. Me hicieron estar luego mas de 7hs en Nairobi hasta tomar mi conexión y no solo no se responsabilizaron de nada sino que casi tuve que mendigar el lunch"

Ventajas: "The crew was fantastic. The food was good as well."
Desventajas: "The delay was painful."

Ventajas: "Friendly staff."
Desventajas: "No complaints."

Ventajas: "Better food with Kenyan flavor"
Desventajas: "No Kenyan food"

Ventajas: "Airline and service"
Desventajas: "Asked for a window or aisle seat and wasnt given"

Desventajas: "I’m still in Nairobi because they delayed the plane"

Ventajas: "Friendly crew and flight was punctual"
Desventajas: "No inflight entertainment"

Ventajas: "On schedule"
Desventajas: "Food Sitting Staff - one of the crew members was particularly rude to another passenger on my row."

Desventajas: "Servicio de Nairobi a paris muy malo. El equipo cree nada amables. Le tuve que pedir varias veces un vaso de agua hasta que lo fui a buscar directamente y así con cada cosa"

Ventajas: "Comida ok"

Desventajas: "I did not like that they separate me with a business partner I was travelling with, without having informed us in advance, whereas we both had tickets to board on the same flight, but his was later on delayed"

Ventajas: "The flight services were good but with two major horrible issues:"
Desventajas: "1. It took almost one week after my arrival to trace my checked-in baggage. Horrible indeed. Moreover, the baggage contained my medications and other valuables which I needed on ongoing basis! Very disappointing! 2. Despite being charged for the full fare as indicated online, Kenya Airways charged my debit card an additional fee of $31.19. I thought the amount that I had paid to KAYAK was final? I will NEVER dare use such a travel agent engine again in future!"

Ventajas: "Everything"
Desventajas: "Nothing"

Ventajas: "after 5 hours of waiting when there was no boarding started at boarding gate we came to know that flight is dealyed by 7 more hours. They provided hotel but it took 3 hours for us to clear immigration and reached hotel and after 1 hours they came to pick us back. there was no support from airlines staff and we were at won. Hotel was just waste because we just use for one hour in 12 hours delay."

Ventajas: "The crew was professional and friendly."
Desventajas: "My flight was delayed. The gate changed at least four times with no clear announcement."

Ventajas: "Friendly crew."
Desventajas: "Broken, dirty toilet on board. No control of how much hand luggage bought on board. Broken seats. Dirty."

Ventajas: "The crew on the ground and flight crew were very friendly. The flight took less time than I had thought and this forced the cabin crew to rush with serving the snacks."

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Ventajas: "Overall it was fine. However there were some downsides..."
Desventajas: "One of our bags didn't make it. Also, the plane left late for some reason. We weren't sure why they didn't start letting us board sooner. Finally, the airport in Nairobi is dangerous when early morning planes arrive. Arriving passengers who are in transit are ushered down an escalator where they are pushed into one another because of a security line backup...yet the escalator just keeps bringing more people. This happened to us in Nairobi in the early morning of July 26 and again in the early morning of August 2. I feared someone would be trampled or hurt."

Ventajas: "Pilot updating passengers on the geographical features along the route and keeping them informed at all times together with client oriented crew."
Desventajas: "food"

Ventajas: "the service was very good. The food was well done."

Ventajas: "New planes. Good airport, on time. Staff is very friendly all good. No complaints"

Ventajas: "Flight was ok"
Desventajas: "I got my items stolen . My bag was opened and pilfered I have made a report to the airline but still haven't heard anything"

Desventajas: "We only had 30 minutes to catch this connecting flight due to our incredibly delayed PrecisionAir flight. We got to the service desk to get our boarding passes and there was only one person to service a multitude of people. Of course they knew that a flight was coming in, why there was only one personnel is still a mystery to me. The person who served us, Victor K., was probably the least helpful customer service personnel I've come across. He was very slow, considering that he knows there's a lot of us trying to get to our next flight. We ended up missing our connecting flight. And for some reason, the plane left earlier than the time it was supposed to leave. Another mystery to me. Shouldn't their system have told them that there were a few passengers on the previous flight that was supposed to board this connecting flight?! They did give us a free hotel for the night, or so they call a hotel. The food served was just horrendous. They just served whatever is enough to be considered "food". I will never fly with Kenya airways ever again. They are so unreliable, irresponsible, and have very little regard to customer service."

Ventajas: "Flight management was okay from Mombasa up to landing in Nairobi"
Desventajas: "Plane could not park at the domestic arrival, yet at the international slot we had to wait over 15 Minutes without communication by crew. Captain only announced when parking slot became available. It took long to get baggage delivered to domestic side and when baggage arrived some including mine were wet with stinking liquid in spite of no rain around airport. at the end Passengers on a later flight made it smoothly out and eventually lost 45 minutes since landing and dirty baggage."

Desventajas: "The flight was delayed. Food was so-so. No entertainment."

Ventajas: "Friendly staff Good food"
Desventajas: "The movies were not working"