La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia."
Desventajas: "Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!)."
Ventajas: "The crew amazing. Food was great"
Desventajas: "Nothing"
Desventajas: "one crew member did not like her job, tossed the food to you, and was not pleasant like all the others."
Desventajas: "If the flight was on time."
Desventajas: "Kiosk, bag service, One World Integration"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "No... no... no...."
Ventajas: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
Desventajas: "More movie selections"
Ventajas: "Felt welcomed"
Desventajas: "Just felt a little cramped but not to bad"
Ventajas: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
Ventajas: "The flight attendant and staff was extremely nice and accommodating. Japan airport is updated with excellent facility and flight transferring was easy."
Ventajas: "I was comfortable, Crew was pleasant and attentive. Food was really good- both meals!"
Desventajas: "Not applicable"
Ventajas: "Good food and movies. Flight attendants were great."
Desventajas: "Tight seating and it was hot. No way to control individual airflflow"
Ventajas: "Dinner (coach) was pretty good. Earphone, screen for entertainment are very nice. I liked the charging slots for each seat. Crew is polite and friendly."
Desventajas: "The second meal (light lunch, i think) had dry shredded chicken."
Ventajas: "The seats were comfortable, the staff was lovely and accommodating, and the food was delicious."
Desventajas: "The WiFi was very weak and barely connected to any website. It couldn’t connect to Netflix, but luckily the in-flight movies were okay."
Ventajas: "JAL went above and beyond. The aircraft was very comfortable, temperature was near perfect.. Onboard entertainment was very good. Flight attendants were very friendly, very helpful. And with out a doubt, this was the best meal I have ever had in-flight."
Desventajas: "N/A"
Ventajas: "JAL is great!"
Desventajas: "Nothing"
Ventajas: "It was short flight.. I slept good through."
Ventajas: "Service was excellent."
Desventajas: "The food could have been a little more mainstream"
Ventajas: "Crew was very nice. They let us switch seats when my boyfriend's TV wasn't working"
Ventajas: "The crew was friendly, and the view from the window was stunning."
Desventajas: "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
Ventajas: "So much food, great leg room, very comfortable and clean, kind and attentive staff"
Ventajas: "The high level of service and attentiveness"
Ventajas: "Amazing service. Delicious and plentiful food. Larger seats with more leg room. Quick and efficient boarding."
Ventajas: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Desventajas: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
Ventajas: "No major disasters, comfortable seats, on time."
Ventajas: "Not many passengers so that I had empty seats and could lay down."
Desventajas: "Tv stopped working suddenly."
Ventajas: "Comfortable flight, polite crew, good selection of movies"
Ventajas: "I fly with JAL business class and it was the best business class I have ever experience. The crew was amazingly helpful and polite."
Desventajas: "I wish they can pronounce English language better. Sometimes I did not understand what did they said. Including the pilot. I don't want to be an American brat, but I did not understand what they said."
Ventajas: "This was a very long flight, but the crew was fantastic and attentive. The meals were good and they did everything they could to make us comfortable. The flight was on time and convenient."
Desventajas: "I wish all the seats were like first class. We were in economy class"
Desventajas: "Flight delayed 1 hr."
Ventajas: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Desventajas: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Ventajas: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Desventajas: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Ventajas: "The service on this flight was excellent.First class service in the economy section."
Ventajas: "The crew member was excellent and his charisma really made up for any shortcomings this little "puddle jumper" had. He even helped my companion out with some advice for relieving his ear pressure."
Ventajas: "This flight was just pretty routine."
Desventajas: "I wasn't able to make my original flight but that was more the airport's fault so I had to take a later flight and didn't get a choice seat. Tight quarters."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Desventajas: "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"
Ventajas: "fine food, the pilot handled a typhoon like a pro"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "the crew was extraordinarily helpful in getting me through customs with my luggage which i was lead to believe did not need to be looked at in Tokyo because it was checked through to Osaka by finding me taking me back through customs and onto the flight in time for its departure. JAL's crews on both flights and the ground personnel were very courteous and always extremely helpful."
Ventajas: "excellent seat space and excellent in-flight service."
Ventajas: "The entertainment package was the best ever encountered with seemingly endless choices, keeping us happy all fight long. The seating seemed a bit crowded, and the food was mediocre. We survived, however, without any problem and overall enjoyed our first Dreamliner flight."
Desventajas: "Windows were dimmed most of the flight."
Ventajas: "Plenty of room for economy seats. Good food. Free movies and music. Friendly service."
Ventajas: "Everything! JAL ground crew, airline crew, their service is excellent. The interior of the airplane looked nice."
Desventajas: "It could use more games for children"
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "I enjoyed the selection of food and how it was mostly Japanese style. And the drink selection is very good."
Desventajas: "It is a problem of flying economy, but our seat space was a little tight. I would have enjoyed a broader selection of movies as well."
Desventajas: "Food was really unpleasant and entertainment all out of date movies"
Ventajas: "The crew was fantastic and the food was very nice."
Desventajas: "It really would have been nice to have a vegetarian option!"
Ventajas: "Crew was amazing"
Desventajas: "The boarding"
Ventajas: "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
Desventajas: "They need some vegetarian options for meals."
Ventajas: "Take off and landing was smooth. Stewardesses were very helpful."
Ventajas: "Service and the fact that flight was not full provided for a better experience. Staff was super friendly and attentive. The films were new and tv was big! Food was ok."
Ventajas: "The seat I selected was the first row of regular economy. It had extra legroom and received excellent attention by the staff for drinks. The arline served 3 meals and snacks on the flight. I felt like I was eating the entire trip. :)"
Desventajas: "The seats were quite narrow. Most of the rows behind had armrests that were able to raise and lower, but due to my seat selection, my row had the stow-away monitors in the armrests. The seats also didn't technically recline. The lower seat cushion merely moved forward, emulating a recline, but the seatback didn't actually move. It was not quite comfortable."
Ventajas: "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
Desventajas: "We left late."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Friendly staff. English language not too much of an issue. Ample personal space in economy class compared to other carriers."
Desventajas: "Asian Vegetarian meal not very good. Seems like whichever company they use to buy the food makes a half hearted effort in their selections for the food tray. If you're going to put a couple small pieces of lettuce and a cherry tomato into an already small container and call it salad, why bother? The rest of the meal wasn't pleasing either. The fruit was nearly frozen it was so cold. The entree had a few different things but still a weird combination of veggies."
Desventajas: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."
Desventajas: "Small plane. No cabin space for carry ons."
Ventajas: "Excellent"
Desventajas: "N/a"
Ventajas: "Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer"
Ventajas: "Overall excellent"
Ventajas: "Very helpful and accommodating flight attendants ... all with a smile!"
Ventajas: "Very good experience with ANA."
Desventajas: "None"
Ventajas: "more new movies will be better"
Ventajas: "A nice crew and service very friendly."
Desventajas: "The transfer walking to long."
Ventajas: "The flight is on time... the food is good... the service is excellent.... the seat is comfortable.... the ludgage regulation is satisfying can bring 2 pcs @ 23kg..."
Desventajas: "The entertaiment film needs more variety..."
Desventajas: "No opción de español"
Desventajas: "Good food, clean toilet rooms. Good seating space with foot rest.goo"
Ventajas: "Great airline!"
Desventajas: "some of the gates can be long walk"
Ventajas: "Staff was very courtaeous .they were very polite and helpful.Hindu veg. food was nice."
Desventajas: "Flight from Delhi toTokyo in plane leg space was not enough.But in other flight Tokyo to Sanfrancisco it was comfortable."
Ventajas: "The service, our seats, overall comfort and cleanliness of the plane."
Ventajas: "The food they served was very unique and will ready you for a trip in Japan ( if that is the root you are taking it for) The entertainment options were overwhelming ( movies, games, and anime)"
Ventajas: "Flight from Chicago had lots of leg room, Attendants are great!"
Desventajas: "Maybe come around more often with water/drinks and offer more movies and food choices."
Ventajas: "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
Desventajas: "Nothing in particular"
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Great service and good food"
Desventajas: "Nothing felt like they were glad to have me onboard."
Ventajas: "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
Desventajas: "nothing"
Ventajas: "The crew were very helpful and the food was amazing. Entertainment was also very good daughter loved it"
Ventajas: "On time,no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat,though my request is not fulfilled. I still appreciate the crew's effort."
Ventajas: "The airline gave us pillows and a small cover"
Desventajas: "The food was nasty, and no air circulation plus so hot in there"
Ventajas: "This flight seemed to go very quickly. A wonderful selection of good movies and TV, adjustable headrests (up and down as well as side wings), decent amount of room and foot space, polite crew, good food!"
Ventajas: "Excellent food and service"
Desventajas: "None"
Ventajas: "staff was very nice and helpful"
Desventajas: "movies were not sp good"
Desventajas: "Headset wasn't working propperly."
Ventajas: "Everything accept the food selection."
Desventajas: "It would have been better if we had more selection of food, it's a minor issue and what do you expect if you know you're flying on a Japan airline. I just wish they would have a little more selection gear toward American food. :-)"
Ventajas: "Staff pleasant"
Desventajas: "Entertainment could be improved"
Ventajas: "Just ok"
Desventajas: "The crew and the service"
Desventajas: "A comfort kit on a ultra long haul flight goes a long way"
Ventajas: "Friendly staff. Both two meals were awesome."
Desventajas: "Already done."
Ventajas: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Ventajas: "Flat bed is wide and comfortable. Cabin crew was excellent."
Ventajas: "Very comfortable; excellent service"
Desventajas: "Food"
Ventajas: "Great inflight entertainment"
Desventajas: "Have WiFi that is working"
Ventajas: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Desventajas: "Can not be topped up"
Ventajas: "SQ always the best service"
Ventajas: "Great seats and efficient service all round."
Ventajas: "Seats with entertainment"
Desventajas: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Ventajas: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Desventajas: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."
Desventajas: "5 crying babies on a red eye. Don’t know if that can be prevented."
Ventajas: "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
Desventajas: "The A380 was probably SQ's oldest one, which that was a newer plane."
Ventajas: "Amazing crew."
Desventajas: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Ventajas: "Okay in general, nothing impressive"
Desventajas: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
Ventajas: "Crew"
Desventajas: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Ventajas: "excellent - comfy plane, great service, excellent stuff."
Ventajas: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Desventajas: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Ventajas: "Food was pretty good. Loved the Weiss ice cream bars"
Desventajas: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
Ventajas: "The Staff was very friendly."
Ventajas: "The trip was horrible we have to sit separately three places."
Desventajas: "Boarding didn’t give priority to passengers with children"
Ventajas: "Excellent attention to service and comfort."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Desventajas: "Hostesses not so pleasant"
Ventajas: "Amazing service!"
Desventajas: "N/a"
Desventajas: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
Ventajas: "Boarding, friendly crew"
Desventajas: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."
Ventajas: "great crew service. my first time flying with singapore airlines and they delivered"
Ventajas: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Desventajas: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Desventajas: "Stewardesses were a bit rude"
Ventajas: "Excellent"
Desventajas: "All good"
Ventajas: "Crew, cabin and food."
Desventajas: "Lack of entertainment console at each seat"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Comfy chairs and good food on Singapore Airlines."
Desventajas: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Ventajas: "The food is good. The service is excellent, always smiling and attentive."
Desventajas: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ventajas: "Good service and entertainment."
Desventajas: "I didn't like that the flight from Singapore to Mumbai was of a lower standard."
Ventajas: "Good service"
Desventajas: "spicy chicken too spicy!"
Ventajas: "Great price"
Desventajas: "Food is not good"
Ventajas: "Everything"
Desventajas: "No complaints"
Desventajas: "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."
Ventajas: "Excellent crew, efficient processes and overall relaxing"
Desventajas: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Leg room in economy is good, even for tall people. Food was actually quite good."
Desventajas: "Two of our family's seats would not recline, although they were not near an exit row."
Ventajas: "got us there, efficient and effective crew."
Desventajas: "No room, seats too tight. So close, my neighbor spills over. Toilets too small."
Ventajas: "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
Desventajas: "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."
Ventajas: "Nothing"
Desventajas: "The processing of passengers. The entertainment. The seating arrangements. Three big guys next to each other is horrible."
Ventajas: "Crew, food, entertainment"
Desventajas: "More movies to choose from. Food."
Ventajas: "The crew was exceptional! They were very friendly and helpful. The food was much better than I expected. The overall experience was great!"
Ventajas: "Because of a long flight, Eva should provide more food in between"
Desventajas: "Satisfaction"
Ventajas: "Seats are comfy"
Desventajas: "Food is the worst out of many other airlines"
Ventajas: "The crew was friendly and the food was excellent."
Desventajas: "Cannot think of anything"
Desventajas: "More leg room"
Desventajas: "The airline went on strike and I have to go through the process of disputing the charges since I had no airplane to board. Really caused a problem since it was a international trip."
Desventajas: "A better selection of movies and a bit more legroom."
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Desventajas: "Nada"
Ventajas: "Awesome crew and great service"
Ventajas: "Crew was super nice . Food from Chicago to Taipei was not good but from Taipei to Osaka delicious. Not enough room for man like me 6'2" in Boeing 777 better in 787 ."
Desventajas: "Look above"
Ventajas: "Great friendly flight attendants."
Desventajas: "Nothing I can think of."
Ventajas: "The premium economy seat was pretty comfortable, and much better than those I have experienced in economy on other airlines, the food was really very good, the plane was very clean, the crew very professional, take off and arrival were both on time."
Desventajas: "No complaints."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "I like everything five stars rating."
Ventajas: "Never heard of Eva air, highly recommend. The plane itself was very comfortable, many amenities provided. Staff was very friendly and helpful."
Ventajas: "Leg space was adequate---not cramped. Friendly crew members."
Desventajas: "Would have liked more choices for movies/TV."
Ventajas: "Courteous crew ever, food was good, service was excellent. On time departure."
Ventajas: "Very friendly and attentive flight attendants, they made the 12.5 hour flight very enjoyable. Good selection of in flight movies as well."
Ventajas: "More entertainment selections like movies and music. Food is great too. Best of all is the free day tour for long layover in Taiwan"
Desventajas: "Smaller leg room, rest room and space where people can stretch compared to asiana and Cathay"
Ventajas: "On time, great crew"
Ventajas: "Newer interior and entertainment as it appeared."
Desventajas: "Service not as attentative compare to other airlines."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Desventajas: "Nada"
Ventajas: "Everything was Hello Kitty. I didn’t expect that but I loved it"
Desventajas: "the temperature on the plane fluctuates a lot. Sometimes very cold and sometimes too warm."
Ventajas: "Hou-tia, everything from the food, entertainment was exactly what I needed and expected. Our connection was close so Eva had an attendant lead us through the airport in order for us to make our connection."
Ventajas: "I liked their services the most. All staff and crew were very courteous."
Ventajas: "Eveyone was syper friendly and the food was decent. They were very good about allowing me to change seats to an open seat once the doors were closed."
Desventajas: "The selection of movies to watch was not ver good. They had a few (10-15) choices for a few genre but over all there were obly 1 or 2 decent movies per genre."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "Lots of helpful staff who spoke English."
Ventajas: "Well trained crew. very attentive and polite. Comfortable seats and I find the Airline food is very good and fresh. The cost of the flight was very reasonable, compared to the other airlines. EVA Flight attendants are gorgeous and carry out their tasks very professionally and with a smile to all."
Desventajas: "Only issue was that I felt the entertainment needed to be more updated and with more selections within each category. Still I found the entertainment was okay and appreciated on such a long flight"
Ventajas: "The food and the service was excellent. Nice screens on all the seats with good movie, tv, and music selections. For a 16 hour flight I’d say it was a great experience."
Ventajas: "Consistently good service. Really love this airline."
Ventajas: "The crew was gracious and didn't bother my sleep to eat."
Desventajas: "The seats were hard and oddly shaped such that my legs and feet felt numb after a while. Not the way I want to spend 15h."
Desventajas: "They need to pass more water..very dehydrated. Other airlines is Cathay Pacific and Korean air are always passing water..not 3 ounce cups.. ridiculous."
Ventajas: "Nice facility and good food"
Desventajas: "Some crew members seemed tired and did everything minimally"
Ventajas: "The food is very good and love that HelloKitty theme. Also extra checked baggage without fee is great. Space is better than most. Got to earn miles for my United program is a bonus. The arrival time in the morning is very helpful in getting an extra day."
Ventajas: "People very friendly and the flights were on time"
Ventajas: "I like the food. And also the great crew! very nice and always smiling."
Desventajas: "Flight delayed. Food was just ok."
Ventajas: "Food and smooth boarding"
Desventajas: "Entertainment - movies and shows were lacking"
Ventajas: "Staff was extremely attentive and friendly"
Desventajas: "No complaints"
Ventajas: "I like the staff."
Desventajas: "With my 5 year old daughter, the seats were uncomfortable since we could not lift the arm chair up for her to rest on my lap."
Ventajas: "Truly nothing I didn't like... amazingly courteous the flight attendants flight was amazing!"
Ventajas: "Great employees and great airline."
Desventajas: "The only problem I ever have is my frequent flier number. They can't match my name so I have not gotten credit for any of my flights and the check in people and ticket counter people could not help me."
Desventajas: "No employees to check me in so I missed flight. Checked in on app 20 hours prior but was unchecked in 1 hour before flight."
Desventajas: "My tv was broken, so the charger didn't work. For a 14 hour that was awful."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Desventajas: "The crew at check in was really inconsiderate and has given us false information! Despite of what documents were required and submitted I was not allowed to board the plane."
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "The crew was really nice and very attentive."
Ventajas: "The aircraft was comfortable and the electronic amenities were decent and needs improvement"
Desventajas: "Free WiFi and Dancing boys"
Ventajas: "The crew was great."
Desventajas: "Food wasn't that great."
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Delighteful experience"
Desventajas: "Better guidance at transit stop"
Ventajas: "Plenty of room to move around"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Q-suits. Very comfortable and private. Great upgrade to the 777. WiFi now available for very reasonable price"
Desventajas: "Bus transfer to Termial 5 is VERY poorly organized and takes over an hour. This makes it harder to get to Terminal 5 even if you don't have to clear security again. Seats had a bar under the padding at about the position of my hips. Uncomfortable to sleep for several hours"
Ventajas: "Good food and good hospitality"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "Great service and crew"
Ventajas: "Good food. Great staff and service"
Desventajas: "I wish there was more seating room and unusually long waiting time for toilets."
Desventajas: "Todo súper bien"
Desventajas: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Every thing is great."
Desventajas: "Food Seat great service"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "My flight from Chicago to Doha was late to come in and there was a gate agent waiting for us and two other passengers with a sign when we got off the plane. He told us that our flight had already left but he would get us on the next one. We ended up getting seats on the next flight but then were also given the option to get a temporary visa and explore Doha for the night. We opted for the comped night which included a very nice hotel and $100 in meal vouchers. We absolutely LOVED Doha and the hotel and food was fantastic! I don't think I have ever received better service from an airline or a hotel. We ended up walking around Souq Waquif and the downtown until 1am (we are two young females!) with no issue and just used Uber to get to and from the hotel. Everything was so well laid out for us! No complaints whatsoever!"
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "smooth and on time with efficient service."
Ventajas: "Hospitality, boarding process"
Desventajas: "Food was slightly undercooked (chicken). Should have better process to check for that"
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Desventajas: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Desventajas: "Luggage items are missing."
Ventajas: "It was excellent."
Desventajas: "It was excellent."
Ventajas: "The entertainment options were fantastic! The flight attendants were very cordial and hardworking."
Desventajas: "I was very pleased with my flight. I really have I complaints."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Vegetarian food options"