Again, lots of space, bug seats, plenty of legroom -served me dinner after I slept through the meal service.
Overall, very good trip. I would definitely fly with Japan Airlines again. Food choices are Japanese-centric, flying back to Los Angeles after being in Asia two weeks, something different would have been nice. But overall, very good.
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Nice staff"
Desventajas: "More Movies and TV shows"
Desventajas: "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."
Ventajas: "Flight went well and was on time. 2nd best experience for economy seat."
Desventajas: "Seat cushion could use more cushioning. Larger portions of drinks served"
Desventajas: "Movie selection"
Desventajas: "Boarding in New York could have been better organized"
Ventajas: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Everything was great"
Desventajas: "Lower the price"
Ventajas: "Service was very goood"
Desventajas: "Food was not great and entertainment was average"
Ventajas: "The crew was excellent."
Desventajas: "We almost missed our flight to Kona, due to a malfunction in the plane from Chitose to Narita where we were disembarked. We were not aware or made aware of the distance from the domestic to international gate. We were told to take the 1830 pm flight to connect. We almost got a heart attack from running to our very far gate. I wish we were made aware that a shuttle bus would have been available to go to the international gate."
Desventajas: "Everything. I will fly out from Narita from this point forward."
Ventajas: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Desventajas: "More movie options would have been nice."
Ventajas: "The crew were very polite,"
Desventajas: "but thet could not help me in getting hooked up with the wifi, which I attempted to do numerous times. The food was mediocre, at best, and the seat was hard and not very comfortable."
Desventajas: "angled flat seats."
Ventajas: "everything went well. food and service was great."
Desventajas: "the return flight had a guy next to me that would keep putting his feet in front of me. he would spill over to my side so much. pretty rude person."
Ventajas: "Comfortable business class seat. Flight was on time. That’s what I wanted."
Ventajas: "The staff are always very polite and professional. Food was fine (better the past years). Everything was punctual and orderly."
Desventajas: "The seats were extremely uncomfortable. The gray ones were much better (San Diego to Narita) in comparison."
Ventajas: "Flight time was not bad, not too long"
Desventajas: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."
Ventajas: "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."
Ventajas: "Flight was comfortable enough"
Desventajas: "4 stars for food and entertainment as it was only an hour flight."
Desventajas: "We had to wait until check in to sit together."
Ventajas: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Desventajas: "Too long and no rest."
Ventajas: "Movie choices"
Desventajas: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Ventajas: "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"
Ventajas: "The crew was always super polite and looked very professional and overall just great. The food was delicious, though the portions are small haha. I had my time behind and I was super late to boarding but the crew came looking for me and they were super nice. Definitely recommend them. Miles better than China Airlines and any of the USA based airlines too. The movie selection was pretty good and the seats were roomy and comfortable."
Ventajas: "All was efficient but no standout"
Desventajas: "Nothing was bad enough to mention this column"
Ventajas: "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
Desventajas: "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."
Ventajas: "The service on this flight was excellent.First class service in the economy section."
Ventajas: "Great seating very spacious for economy class.... I got a pillow a blanket and lots of leg room... I enjoyed the in cabin service... TV was nice lots to choice from great movies..... I enjoyed free Wine.... And loved my ice cream treat... Felt like first class.... Thank you"
Ventajas: "Service was amazing and made me feel like I was in first class."
Desventajas: "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."
Ventajas: "The space, the courtesy of the staff, the food. Loved the noodle breakfast."
Desventajas: "Could not understand the announcements ... what a thing to "complain" about. Could not choose out seats online."
Ventajas: "This flight was just pretty routine."
Desventajas: "I wasn't able to make my original flight but that was more the airport's fault so I had to take a later flight and didn't get a choice seat. Tight quarters."
Ventajas: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."
Ventajas: "The seats were roomier than expected, the food was delicious and everyone was very professional and friendly. I picked up this flight because JAL is a partner for AA and I'm so glad I did. I will fly them again."
Ventajas: "Best and consistent service."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Desventajas: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."
Ventajas: "Everything !!!"
Desventajas: "Food was very bland"
Ventajas: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Ventajas: "The flight was smooth boarding and sailing with excellent service."
Desventajas: "Screen was small and movies start at certain times."
Ventajas: "Very comfortable with delicious meal!!"