Great flight. everything was good but food. Pasta for breakfast. Beef flavor dish(not much beef to be found) with rice and couple of small salads.
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Nice staff"
Desventajas: "More Movies and TV shows"
Ventajas: "Typical flight and all went well."
Desventajas: "Connection time at Narita is too long"
Desventajas: "Flight delays are always disappointing."
Ventajas: "Flight went well and was on time. 2nd best experience for economy seat."
Desventajas: "Nothing. This company deserves its reputation for excellence."
Ventajas: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "The flight crew"
Desventajas: "More space"
Ventajas: "Everything was great"
Desventajas: "Lower the price"
Desventajas: "angled flat seats."
Ventajas: "The food"
Desventajas: "My 12 hrs layover in Japan."
Ventajas: "Comfortable business class seat. Flight was on time. That’s what I wanted."
Ventajas: "The seats were comfortable, the staff was lovely and accommodating, and the food was delicious."
Desventajas: "The WiFi was very weak and barely connected to any website. It couldn’t connect to Netflix, but luckily the in-flight movies were okay."
Ventajas: "Flight time was not bad, not too long"
Desventajas: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."
Ventajas: "Polite friendly and attentive Staff. From checking in to inflight."
Ventajas: "First about the price of the ticket, and the survis in the plane"
Desventajas: "Actually nothing is my dislike things."
Desventajas: "We had to wait until check in to sit together."
Ventajas: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Desventajas: "The movies were not the first run ones."
Desventajas: "Crew that joked around and made loud laughters during flight Nonchalant crew serving attitude with reckless, indifferent safety demonstration Tasteless snack Delayed takeoff and prolonged landing AC as cold as in a fridge"
Ventajas: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Desventajas: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."
Ventajas: "I liked the overall service and professionalism."
Desventajas: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Ventajas: "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."
Ventajas: "Service impeccable"
Desventajas: "Worst food in the industry. Barely edible."
Ventajas: "My flight was on time everything went perfectly and there was nothing I could've done better everything is great."
Desventajas: "i'm kind of tall so I would've liked to of gotten to see with more space especially since there are more seats on the plane available. But other than that my flight was good and I was happy that everything went according to plan."
Ventajas: "I liked everything about the flight service and attendants. The attendants were always respectful and smiling...."
Ventajas: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."
Ventajas: "the crews were very professional and caring. the food was the best of all so far"
Desventajas: "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Excellent service"
Desventajas: "Not a lot of vegetarian options"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Apex suite offers plenty of privacy in business class though fewer stowage areas and generally less room to move about than reverse herringbone seats."
Desventajas: "JAL entertainment system had comparably fewer movie choices vs. many other airlines including American, United, and Delta. Surprising that Studio Cathay actually featured more Japanese films than the JAL Magic V system."
Ventajas: "The upgraded seating."
Ventajas: "Overall a good experience. Even with the unusual dislikes on this particular trip I would fly again on JAL. I would give this trip a 9.4 / 10."
Desventajas: "Checking in 48 hrs in advance with no aisles or windows seats for selection. Being stuck in the middle seat 26F for 9 hours. Discovered in LAX that my luggage tags were improperly tagged in TPE. I had someone else's luggage tags on my bags going From TPE to KIX to LAX to Houston instead TPE - KIX- LAX- Austin."
Ventajas: "Service N crew n entertainment."
Ventajas: "Very comfortable with delicious meal!!"
Desventajas: "All very good"
Ventajas: "Overall efficiency, plane comfort and on time"
Desventajas: "Food especially main course was not good"
Ventajas: "Everything was excellent. The emplyees, A+. They were very nice, gave an excellent service. Very clean airplane."
Desventajas: "Don't have any negative comments to say about Japan Airlines"
Ventajas: "Everything - Total airline snob and they are the best handdown! Just amazing! Kicks Emirates, Qantas, Thai, (and obviously every U.S. carrier are just garbage)! It's a treat! Only fly with these folks if possible."
Desventajas: "Nothing unless you don't like people who smile"
Ventajas: "We were bumped up into Business class for this flight which was wonderful! Spacious, luxurious...as good as air travel gets."
Ventajas: "I really enjoyed the cheerful and helpful crew. And i love that the gate agent gave me a seat up front, near the front of the plane because she knew that i had a short connection and needed to catch my next flight."
Desventajas: "A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore"
Ventajas: "Great flight attendants left me alone to sleep."
Desventajas: "Korean Air cabins always seem a little warn to me by about five degrees."
Ventajas: "Crew was amazing and attentive as always."
Desventajas: "An upgrade for more comfortable and ergonomic seats would make a lot of difference...."
Desventajas: "Taking care more about suitcases customers"
Ventajas: "Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class."
Desventajas: "Nothing except flying first class."
Desventajas: "More offers of water and drinks."
Ventajas: "The flight was shared with Delta airlines on a Delta plane, terrible arrangements. Small seats, poor service, poor entertainment, very bad experience."
Desventajas: "It could have been better if it was a Korean Air flight."
Ventajas: "Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks"
Desventajas: "The movie selection was small and a bit outdated"
Ventajas: "Food, professional staff and crew"
Desventajas: "would not accept my confirm check in on line"
Desventajas: "Food and entertainment were not offered so I can’t rate them."
Ventajas: "The crews"
Desventajas: "Toilet floor was wet and dirty."
Ventajas: "Everything except boarding."
Desventajas: "Check in was very slow, the flight was late and missed connection"
Ventajas: "Excellent service and delicious food and clean."
Desventajas: "No wifi on board. Not many movies."
Ventajas: "Good food!"
Desventajas: "I dont know"
Ventajas: "Best service, clean airplane, flexibility check-in procedure,"
Desventajas: "Food was not good except bibimbap. I ordered instant noodles instead."
Desventajas: "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."
Desventajas: "Flight was delayed 4 hours and I had to miss my connecting flight."
Ventajas: "Terrible waiting without food and drink even you have Money to buy. You could Not buy any which call meal or water easy. We had delayed 3 times without helping from Korea air."
Ventajas: "Disclaimer: we flew business class. Regardless, our check-in was seamless, Incheon is a beautiful and easy airport, all the flight crew were responsive and pleasant. We flew China Eastern and dealt with Shanghai airport on our flight out and I would avoid doing that again at great cost!"
Ventajas: "Friendly staff"
Ventajas: "Short layover, good food"
Ventajas: "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
Ventajas: "The service was good"
Desventajas: "Sitting down 5 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight."
Ventajas: "Food and service was exceptional."
Desventajas: "Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess."
Ventajas: "Awesome trip"
Desventajas: "No complain. The crew did great service."
Ventajas: "The flights were excellent. Hong Kong to Seoul and Seoul to Seattle. Business class lounge in Hong Kong was comfortable."
Desventajas: "The business class lounge in Seoul was very crowded with non-business class passengers. Not a pleasant experience."
Ventajas: "Seats comfortable"
Desventajas: "Food select"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Food and crew's profesional service and care"
Ventajas: "There was plenty of room with empty seats."
Desventajas: "The breakfast food was not good. Some of the staff couldn't speak English."
Ventajas: "We were thrilled to be upgraded to business class for this long flight. Korean Air does it up proper., and I managed 5 hours of sleep en route. The food and cabin crew were excellent. It was tough to return to the economy class for our onward flight."
Ventajas: "Customer service was fantastic! They had even found my wife's Ray-Bans from the previous flight and saved them for us 2 weeks later when we flew back. Top notch airline!"
Desventajas: "Special meal options really bad. All vegetarian meal preferences including lacto-ovo-vegetarian are treated same as vegan, which is dumb."
Ventajas: "Korean Air is my favorite airline to fly. Spacious seats. Courteous staff in the airport and in the sky. Good food. Clean aircraft. Nice amenities. Classy uniforms."
Desventajas: "The movie selections were outdated and there weren't very many options"
Ventajas: "Great food selection;just the right amount."
Desventajas: "Improve sound system;selection of movies & music selections"
Ventajas: "Nice bibimbap"
Desventajas: "Boarding staffs at Tan Son Nhat Airport"
Ventajas: "The time is not delayed"
Ventajas: "Crew knew that I had a tight connection in Seattle so they moved me to first class for the last 20 min of the flight so that I could de-plane first. There were also representatives waiting in various locations throughout the airport with signs to make sure we made our connecting flights. A rep even met me at my next departure gate to ensure that I had made it!"
Ventajas: "Same as acove."
Desventajas: "Same as above."
Ventajas: "The ladies were very polite , smiling , and helpful."
Desventajas: "No complaints"
Desventajas: "food. antertaiment"
Ventajas: "It was ok."
Desventajas: "Not enough entertainment for a 10hr flight."
Ventajas: "Good legroom (6'1") in eco. Person in front of me reclined and I didn't feel cramped. The entertainment selection was limited but had some very recent US movies. Food was okay, but what can you expect in eco?"
Ventajas: "Food was disappointing. Wine was not offered until asked."
Ventajas: "2engine prop plane run by Alaska Airlines was fun. Great views the whole way at low altitude. Flight too short for food or entertainment, irrelevant."
Desventajas: "No problems."
Ventajas: "On time, crews were friendly and helpful"
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "The crew was awesome. They went above and beyond."
Desventajas: "On time and comfortable"
Ventajas: "Flight attendants were amazing and so service oriented!"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Desventajas: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
Ventajas: "I loved the film with kabuki characters to introduce safety procedures."
Desventajas: "More seating room, better ventilation."
Ventajas: "The crew was very good."
Ventajas: "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Desventajas: "No complaints, I would say....ANA the best,!"
Ventajas: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "A taste of Japan food."
Ventajas: "The crews' smile and politeness were excellent."
Desventajas: "The line was way long to check in at the Narita International Airport."
Ventajas: "Pretty much everything"
Ventajas: "Security was efficient and quick. Customs was expedited. Both flights, take off and landings, were smooth!"
Ventajas: "Service, Cleanliness and Overall Quality"
Desventajas: "Seats could be better"
Ventajas: "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Nice smile and service. Food is good as well"
Desventajas: "Arrived later than schedule"
Ventajas: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Desventajas: "Late boarding caused us to miss connecting flights."
Ventajas: "The airline offer a lot of food on the plane including Hagen Daz ice cream. The service was excellent, flight attendances were polite and always smile. The seat was very comfortable!"
Ventajas: "The crew was nice."
Ventajas: "Attentive, very prompt when I indicated that there was condensation drip from the cabin roof. Vegan/vegetarian food was well prepared and staff were very knowledgeable with food choices and options."
Ventajas: "Attentive and polite staff. Comfortable planes. On time flights."
Desventajas: "I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process."
Ventajas: "Everything was fine"
Desventajas: "The seats hurt my butt"
Ventajas: "The food is great as far as airline food goes, the plane was clean, and staff was thoughtful"
Desventajas: "The in seat entertainment was a bit clunky"
Ventajas: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"
Ventajas: "Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual."
Desventajas: "Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock."
Ventajas: "The friendliness of the staff and that the plane arrived on time with no delays. Leg room was ok. My luggage did not get lost. Entertainment selection was good. Overall it was good experience. The landing was smoothly done."
Desventajas: "Food was ok. Seats were not comfortable. Started feeling sick to my stomach because of the lack of sleep."
Desventajas: "No opción de español"
Desventajas: "Good food, clean toilet rooms. Good seating space with foot rest.goo"
Ventajas: "The service was good. The seats were comfortable."
Desventajas: "I missed the Thai crew. The crew was from Japan. No complaints about them."
Ventajas: "Courteous and friendly staff, clean aircraft and on-time schedule."
Desventajas: "There was nothing I did not like."
Ventajas: "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "on time, great service on flight"
Desventajas: "Could not fall asleep as the chair would not recline enough"
Ventajas: "Rather new plane; tight, hard, uncomfortable seat architecture. I'm 6 feet tall and 160 pounds -- probably about the 'ideal size' for design. Least comfortable long flight I've had in a very long time."
Ventajas: "Food very good.. I like it. I will go again. I want to come back"
Ventajas: "Friendly staff great food and customer service very comfortable seating wonderful atmosphere. Thank you much for taking care of me"
Desventajas: "Everything was perfect"
Ventajas: "Upgraded to better seating room without request!"
Desventajas: "On this day, I’m well please."
Ventajas: "Fast travel"
Desventajas: "Customer service"
Ventajas: "Comfortable seats."
Ventajas: "That’s be ok"
Ventajas: "Amazing crew and food; clean lavatories throughout the flight"
Desventajas: "Need more elbow space; 10 seats across in the economy section really soured the experience"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Desventajas: "Everything was great"
Ventajas: "Late night flight, crew was good and timely"
Desventajas: "I got sick from the spaghetti dinner served 2 hrs before landing."
Ventajas: "Crew was rude and seat was very bad. I could not sleep"
Desventajas: "They could have been more nice and helpful"
Desventajas: "Fair enough"
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Desventajas: "I don’t need 3 meals. I need rest. I’d rather we turn out the lights"
Desventajas: "Same as above"
Ventajas: "The crew were nice & the flight was on time."
Desventajas: "Food was ok but I was in the Economy class. I do agree with a review that no water was served during a long flight. Drinks were served only after a meal."
Desventajas: "Chicken pasta was cold on the returning flight. Flight crew didn’t come by with water that I saw, except before/with meals. Flight was very cold, even with their nice blanket."
Desventajas: "The crew were not very friendly, they went about their tasks but did not engage with the customers in a friendly manner. It was very much as though they were doing the minimum for the job/flight. For instance, when you board and sit down the first thing they give you is the menu and then the landing card. But I've just sat down I don't need these two extra pieces of paper immediately. I sat on an aisle and must have been knocked 5-6 times by the carts. After I was bumped then I hear the 'excuse us, carts coming through'."
Desventajas: "I don’t understand why flights don’t board from the back to the front. People at the back have to get past the ones in front still in the aisles to get to their seats."
Desventajas: "Great flight, and food was pretty good as well."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Veggie food delicious"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "check in, assistance, efficient, clean, all good"
Desventajas: "It was a long 9.5 hrs flight! Economy class is okay! Nothing wrong w the airline, its just not comfortable to sit for almost 10 hrs long!"
Ventajas: "NO SURPRISES ALWAYS GOOD FLIGHTS"
Ventajas: "All the staff were courteous and polite. Bathroom is clean and landing was perfect: it was so quite , I didn’t even know we touch downed."
Desventajas: "Didn’t like PA system: poor quality and pronunciation of English."
Ventajas: "Everything from boarding to entertaiment."
Ventajas: "I did not reserve vegie food for my wife but when ask on flight the attendant were happy to provide vegie meal for both flight. thank you so much."
Ventajas: "On time departure Attentive crew Good food"
Ventajas: "The flight was good, quiet and smooth and we had a lot of legroom on the way to Seattle."
Desventajas: "The serve food was not that great. I wish that they have more options to choose from."
Ventajas: "Food was hot and very good. Had beverage service several times. I was seated in economy. New plane and each seat had it's own video monitor. Nice feature."
Ventajas: "I liked the service and the politeness of all the staff. The food and beverages were also great."
Ventajas: "the staff...very professional and warm...great amenities...food was excellent..very comfortable plane"
Desventajas: "had to inquire about cocktail service"
Desventajas: "Please update more new movies and musics"
Ventajas: "Good food. Lots of movie selections. I like the amenities in the bathroom."
Desventajas: "Less space. No socket to charge phone."
Ventajas: "Quick boarding, felt like more leg room than usual, polite courteous staff, good movie selection."
Desventajas: "Food was good, but I've had better with other Asian airlines. They served me croissant with breakfast that was so dry, it crumbled all over my lap."
Ventajas: "Attentive crew, clean washrooms, decent chairs, great food, enough entertainment. It was easy to transfer trains in an airport we have never been to."
Ventajas: "Same as above."
Desventajas: "Same as above, but there were not a lot of open seats, so we were moved to the bulkhead."
Ventajas: "economy plus was well worth the extra money"
Ventajas: "Nothing. I find it ridiculous because I find a good deal on a flight I don't get credit for any of the miles!! I fly to Thailand 3-4 times a year and all I want is to get good service and when I have a three hour layover in Taipei to b able to go to the gold card lounge and relax!!"
Desventajas: "The seats are too small. There is not enough leg room. Very uncomfortable !!"
Ventajas: "Seats, staff, customer service"
Desventajas: "Food wasnt awesome."
Ventajas: "I remember back when i was a kid and my Grandmother took us to Disneyland, back when there was "Service" in the USA. If i can avoid any US carrier, and I will fly with EVA. there is meals on flight, checked bags, carry-on bags, smiles, all without extra fees, charges, and they were least expensive to fly."
Desventajas: "As with all airlines the seats are a little tight and a bit more legroom would be nice, I am a larger man and it was still comfortable even after 18 hours of flight time."
Ventajas: "Good Food both ways both meals. Good AC."
Desventajas: "Movie selection."
Desventajas: "I had a strange experience with flight attendants who were obsessed with open and closed Windows (honestly why does it matter?) and was constantly being told to take off headphones which no other airlines make you do anymore. The flight attendants were just overbearing and rude at times."
Ventajas: "The stewardesses were outstanding and really seemed to care how we were treated. Fantastic"
Desventajas: "the entertainment from the flight from Taiwan to the Philippines was unsatisfactory in every conceivable way . No choices, no quality and the same for everyone."
Los asientos son un poco estrechos
Ventajas: "Crew was great, had a comfortable flight."
Desventajas: "Bring some salt and pepper, or only go with the Korean menu. Western fare was exceptionally bland"
Desventajas: "check in process"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Crew amazing, seat comfortable"
Desventajas: "More new movie and menu for food diversity like noodles sandwiches.,,,"
Desventajas: "A normal flight with good service but at a really good price. I fly 15 or more times a year and would definitely do this one again."
Ventajas: "Crew members were as friendly and helpful as always"
Desventajas: "Being disabled doesn't always mean that you get on and as quickly as you would like. We were the first off in SeaTac, but the last to be taken to Passport control."
Ventajas: "Seat comfort and service"
Desventajas: "Cabin temp too warm; mediocre headphones (bro f your own)"
Desventajas: "Flight was an hour late departing"
Desventajas: "Rude flight attendant. Disgusting!"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "The crew was very good."
Desventajas: "I requested a wheelchair due to limited walking ability. Myself and several others had to wait a long time after getting off the the plane. There were no chairs and it was difficult. A very nice guy finally brought us wheelchairs and rolled 2 of us at once through security and to baggage claim."
Ventajas: "The food service, how nice the aircrew is."
Desventajas: "No vegetarian food I’d you didn’t pre-order 24 hours in advance. I couldn’t check in online so preorder not an option. Boarding started late on both flights"
Ventajas: "Friendly staff."
Desventajas: "Dirty tray table. Poor audio quality. Tight legroom. Overly warm cabin."
Ventajas: "Their customer service and food"
Desventajas: "Very limited selection that repeats over both segments"
Ventajas: "We had a four hour layover in Seoul and there are free tours from the airport. Most were at the wrong time and too long, but we were able to go to a nearby casino and given a welcome package that helped kill a couple hours."
Desventajas: "It took an hour to get our luggage in Seattle. Too long!"
Ventajas: "We were able to check in and board the plane on time. Im fully satisfied."
Desventajas: "The food isnt good."
Desventajas: "No enough fruit to eat."
Ventajas: "Loved the service and comfort, food was exceptional for an airline."
Desventajas: "Suggest a better selection of movies and tv shows."
Ventajas: "Flights on time , good seats and a good services"
Ventajas: "more legs room, but the sit cushing is horrible,, make people lower back hurt after the long time of sitting"
Desventajas: "food isn’t quite as fresh, delay time made the transfer between flight very tight"
Ventajas: "I do like the Asiana airlines, they do arrive and depart as planned and they have a decent selection of food good service from the flight attendants. Pretty much, overall good experience in the plane"
Desventajas: "I personally can't say I didn't like anything in the Asiana airlines. overall it's been a great experience"
Desventajas: "Always late"
Desventajas: "The delay"
Ventajas: "Crew was nice. Food pretty good"
Desventajas: "Every plane delayed."
Ventajas: "Asiana es lo mejor"
Ventajas: "comfortable and simple, friendly staff and no hassles"
Desventajas: "options on food and drinks limited movies to select limited options and nothing exciting for my taste"
Ventajas: "Flight attendants were pleasant. Plane looked clean and in good condition. Seat comfort was okay."
Desventajas: "Sat on the plane for over 1 hour waiting for connecting flight."
Desventajas: "The food was worst food we had in any flight. I highly suggest try giving to humans first before offering to someone on 11 hrs flights. Its almost like prepared for animals."
Desventajas: "Disorganized boarding. Seats need new foam."
Ventajas: "The service, foods"
Desventajas: "The servers were very nice. They were always willing to help with all passion. The foods on board were decent. I love it how they had Korean traditional foods and American foods for the choice! I had 2 free bags checked with 22kg for each which satisfied me. Also I brought 2 small carry on bags. The only thing is the English of some servers were not really good. Sometimes they didn't understand what customers said. But I think it is just fine"
Ventajas: "Entertainment was okay"
Desventajas: "On both flights my party of 2 was split, despite an early check-in. We were lucky enough to swap seats because ANOTHER family was also split between us on the first flight. On the second, 3 parties were all split in the 3 rows in front of us, so we had to shuffle 4 different people before take off before the majority of the people were sat together. On 10 hour flights, generally I feel parties shouldn't be split unless they're checking in later than we did."
Ventajas: "Very good service."
Desventajas: "The flight attendants took WAY too long to gather the food trays after the passengers had eaten. They should make many more trips throughout the journey serving water and juices."
Ventajas: "Entertainment and courteous crew"
Desventajas: "Food was OK not the best. Seats were very uncomfortable."
Ventajas: "Really nice staff; somewhat hard to understand their English."
Desventajas: "Seats were not real comfortable. Korean food selections were good but the American selections, not so good."
Ventajas: "The leg room is very spacious and the staff are very friendly."
Ventajas: "I ever eat like that delicious food in Air. Also bread and other small desert's was good. Just want to say Thank's"
Ventajas: "The staff are nice and friendly and courteous. Food is pretty good too."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Desventajas: "Seat needs more cushioning"
Ventajas: "Crew was friendly from start to finish."
Ventajas: "The food was good the staff pleasant and professional, for an airplane seemed to be clean. Everyone has their own personal entertainment screens. Food was pretty decent, better than I have ever had on a domestic US flight. Staff always seemed to appear happy and satisfied with their job/work; service with a smile."
Desventajas: "I found that unlike my SEA to Seoul flight, the staff on this 9 hour flight only brought drinks around during meal time; or you had to specifically call a staff member to get a drink. I really appreciated the first flight staff that took care to bring drinks around more often without needing to call on them. They seem very stingy with carry on items. Other than that, it was a very pleasant experience."
Desventajas: "the flight was late 30'."
Ventajas: "Food, service were great"