Desventajas: "This is the best in the air"
Ventajas: "Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?"
Desventajas: "Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs."
Ventajas: "Crew was great and economy seats have above average legroom."
Desventajas: "Bathrooms could have been cleaned up a bit."
Ventajas: "Service is the best"
Desventajas: "Mileage is the worst"
Ventajas: "Cleanliness and more leg room"
Desventajas: "Serve the coffee/tea with the breakfast/meal not after."
Ventajas: "Service, entertainment, and seats are all great."
Desventajas: "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
Ventajas: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Desventajas: "More frequent stops for water or drinks or at least larger cups. ."
Ventajas: "The food is great! The plane is clean. The crew is super nice."
Desventajas: "The seats are uncomfortable, as with any seats in coach with other airlines."
Ventajas: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Desventajas: "As with other airlines, flying coach is uncomfortable."
Ventajas: "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
Desventajas: "Plane feels dated. A title tired."
Ventajas: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Ventajas: "Good food. Good communication."
Desventajas: "More water."
Ventajas: "The crew was amazing and accommodating as we had an infant."
Desventajas: "Entertainment was subpar."
Ventajas: "excellent service - good food"
Desventajas: "aircraft a bit outdated"
Ventajas: "Good service, 6 hour flight with 2 free meal!"
Ventajas: "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
Desventajas: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Ventajas: "Service and food was good."
Ventajas: "great service. my kids loved the special treatment!"
Desventajas: "I flown KAL business class a number of times and it’s ok this was first back of the bus experience and it’s awful. I could give ten things I did not like about this flight but I’ll sum it up with one. I brought my own inflatable sleep pillow onboard and after using for about an hour I was woken up and told it was against company regulation to use your own pillow."
Ventajas: "Phillapines was awesome and I want to go to Korea next the Philippines is building a new airport to cebu city maybe direct from N.Y. would be awesome"
Desventajas: "Eveything was seamless for a novice"
Ventajas: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Desventajas: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Ventajas: "Flight attendants are pretty and nice."
Ventajas: "I very much enjoyed the flight. The crew went out of their to make you feel comfortable. The food was delicious and more than enough to make you full. I was very impressed with the room between seats. I will definitely fly with this airlines again"
Ventajas: "Korean Air is a cut above other airlines. The staff is professional and apparently very well trained. We received excellent customer service."
Ventajas: "The crew and flight was awesome, would definitely fly with Korean air again."
Desventajas: "Would suggest a footrest to the economy seats and provide in-flight wifi."
Ventajas: "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Desventajas: "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Ventajas: "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
Desventajas: "I wish the flight was 2 hours longer so I could sleep more on the plane."
Ventajas: "Great flight crew, speedy and efficient departure procedure"
Ventajas: "Incheon Airport consistently rated one of the best in the world, has everything s traveler needs and more. Airplane was exceedingly clean, Flight Attenddents very professional, attentivel and efficient."
Ventajas: "비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다"
Ventajas: "Friendly staff"
Ventajas: "they are so nice and helpful"
Ventajas: "I liked that the captain was very informative. We were on the plane for awhile and captain let passenger know why and when the plane was going to take off. The crew were very friendly and ready to assist."
Ventajas: "Reading previous Kayak reviews made me worried about my upcoming trip, but after experiencing everything it all went well. The entire trip made it so easy and smoothly. Definitely I will be using Kayak app again."
Desventajas: "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."
Ventajas: "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Desventajas: "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Desventajas: "Lack of food option for vegetarian"
Ventajas: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Ventajas: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Desventajas: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Ventajas: "The service offered was different than my trip to INC from Kona. Which I would rate excellent service. But coming back the crew made it feel inconvenient. I had to wake for others to eat. I was very tired and just wanted to sleep."
Desventajas: "I had to wake up so person behind me could eat."
Ventajas: "The food"
Desventajas: "Economy seating was tight"
Ventajas: "Everyone was very polite and helpful"
Desventajas: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Ventajas: "Everything; from initiating reservations, seat assignments, check-in, inflight, etc. Korean Airlines is simply the best!"
Desventajas: "There wasn't anything that I didn't like."
Ventajas: "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
Desventajas: "Slight delay in departure"
Ventajas: "Comfortable seats, good meals"
Desventajas: "Can't book seat ahead of check in."
Ventajas: "Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!"
Desventajas: "Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight."
Ventajas: "Great service overall . Crew was very nice."
Desventajas: "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Desventajas: "They are well trained crews so I have no better ideas about improvements"
Ventajas: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Ventajas: "Amazing crew. Seat needs more padding."
Desventajas: "Memory foam seats"
Ventajas: "The help desk employees who helped me rebook my flight."
Desventajas: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Ventajas: "Excellent crew and very well dressed and always smiling"
Desventajas: "The lights were switched off for a very long time. That can be avoided"
Ventajas: "Friendly service and not a super crowded plane."
Desventajas: "In-seat entertainment was not working for me, and boarding process could be drastically improved."
Ventajas: "The crew was really nice. The plane was clean and comfortable."
Ventajas: "Same as above on SIN-BKK"
Desventajas: "Next time in B787 Dreamliner"
Ventajas: "SQ always the best service"
Ventajas: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Desventajas: "For a premium economy service, it was really good."
Ventajas: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Ventajas: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Desventajas: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."
Ventajas: "Overall good"
Desventajas: "Boarding needs better management."
Desventajas: "Old plane. Technology didn't work"
Ventajas: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Ventajas: "excellent - comfy plane, great service, excellent stuff."
Ventajas: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Desventajas: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"
Desventajas: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Ventajas: "Crew was very friendly and responsive to my needs. They met it with a smile."
Ventajas: "Good air line. Threat you well, enough food very good service."
Ventajas: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Desventajas: "Economy is still tightly packed with limited leg room considering the distance traveled."
Ventajas: "Excellent attention to service and comfort."
Ventajas: "Nice and attentive crew"
Desventajas: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
Ventajas: "Staying in a hotel for 24 hours."
Desventajas: "Not actually making it to Japan."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Very good service."
Ventajas: "Very attentive, great food, quality aircraft"
Ventajas: "The aircrafts, on-board service on Sin Dxb route"
Desventajas: "The thing that Inhad to fly Silk Air with one of four flights."
Desventajas: "Some staff not courteous which surprised me"
Ventajas: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Desventajas: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
Desventajas: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Ventajas: "Christmas decorations, service, attitude of staff"
Ventajas: "food. schedule was on time"
Ventajas: "Non stop to HK"
Desventajas: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Desventajas: "too long a flight 17 hours from SFO to Singapore"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Comfort Great book the cook meal choices Restful Attentive service"
Desventajas: "What’s there not to like about SQ"
Ventajas: "I paid for an economy class ticket but got first class service."
Ventajas: "Overall service, good leg space."
Desventajas: "We were seated in the same section with four babies."
Desventajas: "Headphones were not functioning properly"
Ventajas: "Made Econ class feel like biz :)"
Ventajas: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Attentive Staff - Fabulous"
Ventajas: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Ventajas: "everything great, every time again"
Ventajas: "Great food and fantastic service"
Desventajas: "Needs more legroom"
Ventajas: "Everything else was good"
Desventajas: "I purchased wifi and it was too slow to load my movie. Ear buds fell out of ears."
Ventajas: "Flight on time"
Desventajas: "Better food"
Ventajas: "Excellent crew. Comfortable seat."
Desventajas: "No entertainment system but who cares on a 1 hour flight."
Ventajas: "The crew was good and professional. Friendly."
Ventajas: "Good crew service"
Desventajas: "Delayed flight. No onboard wifi and seatbiack/streaming IFE. Poor snack quality."
Ventajas: "Crew attitude"
Desventajas: "Onboard WiFi with streaming IFE service or install seatback IFE systems. On-time departure."
Ventajas: "Crew was very caring and service was excellent."
Desventajas: "The security agents at the boarding gate was rude and juvenile. I’m not happy to have to walk on my socks to get my shoes after a hand search. I don’t mind the search; I do mind the lack of assistance in retrieving my hand carry and shoes."
Ventajas: "Courteous and efficient check in counter staff and inflight crew."
Desventajas: "Barely edible inflight snack"
Ventajas: "Crew were courteous and efficient."
Desventajas: "No IFE and wifi inflight. Snacks served was very poor quality."
Ventajas: "delayed flight"
Desventajas: "Outstanding flight to Hawaii."
Ventajas: "On time. Good service"
Desventajas: "More leg room"
Ventajas: "On time flight"
Desventajas: "Slow checking and too much time to wait"
Desventajas: "Flight was dalyed 1h. We were heading to siargao but went back to cebu!!!! Lost 2 h for no reason!! Thats unacceptable! Now we have paid a room in siargao for nothing. Cant skip siargao cause our next flight is from there!!!! I hate you"
Ventajas: "The flights themselves were good and the crew members were attentive to requests."
Desventajas: "The worst part was my departure flight was delayed a full 24 hours due to the airline combining two flights to ensure max capacity on board. No concessions were given and unfortunately I lost out on a whole day of my vacation, so beware if you book on Phillipine Airlines, you may not receive the flight dates which were originally booked."
Desventajas: "Flight was 1 1/2 hours late, then bag pickup and extra security for transfer to LAX flight is confusing and multiple lineups."
Ventajas: "Great service Super friendly crew"
Ventajas: "The ground stewardess assisted me in boarding my flight since the boarding gate was almost close"
Ventajas: "In-flight entertainment movies"
Desventajas: "Sitting too close to other passenger"
Ventajas: "Everything was on time and quick all"
Desventajas: "All went well"
Ventajas: "Fast boarding and very nice staff."
Desventajas: "Seats were hard to recline"
Ventajas: "comfortable seats"
Desventajas: "only water available, carrot cake snack given, no headphones issued. delay of 30 min"
Ventajas: "Overall a very nice flight. Crew was helpful when asked to assist and provide additional beverages."
Desventajas: "Food was pretty awful. Needed more beverage service throughout the flight, just water would have been fine. Shouldn't have to constantly ask for water, the crew should pick up on the need and respond to it."
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Ventajas: "Smooth journey"
Ventajas: "PAL express from LAX to Manila had accommodation for their passangers"
Desventajas: "I could not connect to WiFi even though it was free."
Desventajas: "Why are there so many security lines to go through. Before going to the check in counter there's a security line; at the immigration there's a security line which I believe is required there; then at the gate there's a security line. There are just too many security lines to go through"
Ventajas: "Flight was on time..staff was courteous"
Desventajas: "Good was ok"
Ventajas: "Trip was awesome, as per my nephews they enjoyed every bit of it, it was their first trip abroad"
Desventajas: "They liked everything, they gave a high rating.. perfect 10"
Desventajas: "It was the shortest flight time I've ever had from cebu going back to LA"
Ventajas: "Friendly crew."
Desventajas: "Turbulent flight. Small washrooms."
Ventajas: "Food, gift pack, in-flight wi-fi based entertainment."
Desventajas: "Seating a little bit cramped in coach."
Ventajas: "Overall it was a good flight with professional staff. The ground crews did a great job in both locations!"
Desventajas: "leg room is always a challenge."
Ventajas: "Overall flight and crew service were excellent"
Desventajas: "I wasn't able to enjoy the entertainment due to poor wifi connection"
Ventajas: "Drink and snack service on a short flight. Great flight crew and comfortable plane."
Desventajas: "Our flight was delayed"
Ventajas: "The ground crew were extremely helpful and friendly. The airport in Manila is not very good, but that's not PA's fault."
Desventajas: "Seats are a bit small and the WIFI both in the aircraft and in the airport was horrible."
Ventajas: "Good service. Comfortable."
Desventajas: "Every flight from Manila to Honolulu was delayed at least 1 hour."
Ventajas: "comfortable plane, nice crew, on time"
Ventajas: "flight attendants service was excellent."
Desventajas: "DELAYED FLIGHT"
Ventajas: "The smooth take off and landing made me felt safe to fly."
Desventajas: "Flight attendant pay more attention and nicer to foreigners than filipino passengers."
Desventajas: "Everything. 6 hr delay, unhelpful clueless staff, food, comfort of seats, lack of entertainment, crappy terminal in Manila"
Ventajas: "Direct flight."
Desventajas: "Small seats"
Desventajas: "Middle seat for 15 hours was tough. Otherwise flight was fine."
Ventajas: "it was nice flying with philippine airlines , just the laid over was very long , 8 hrs.."
Ventajas: "Amabilidad del personal"