Desventajas: "Todo muy bien!"
Ventajas: "todo muy bueno"
Desventajas: "lo que no me gusto que a la vuelta habia una azafata que no tenia paciencia y hablaba todo en ingles y nadie le entendia y como no le entendian se iba y yo tuve que decirle a las personas y yo soy vegetariana y nunca me dio comida vegetariana tampoco"
Desventajas: "La atención del personal de a bordo malísima. Pero malísima mal"
Desventajas: "It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely..."
Ventajas: "Helpful, friendly crew. Comfortable plane"
Desventajas: "In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi"
Desventajas: "Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience"
Desventajas: "Better seat"
Ventajas: "Seat was very comfortable and the air stewards were good"
Desventajas: "The entertainment system not working correctly and the food was poor"
Ventajas: "nothing really"
Desventajas: "entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed"
Ventajas: "Cabin crew was great at customer service. Very helpful."
Desventajas: "The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now."
Ventajas: "Super confortable"
Ventajas: "I liked the fligth attendant"
Ventajas: "Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average."
Ventajas: "Very conformable and quiet."
Desventajas: "Nothing very nice flight."
Ventajas: "The crew were ok but took ages to help you"
Desventajas: "faster service in the plane"
Desventajas: "Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time"
Ventajas: "The staff"
Desventajas: "We were delayed for extremely long"
Ventajas: "The general attitude of the crew was good"
Desventajas: "There should be improvement in the food"
Ventajas: "Leg space, TV screen and entertainment and the decline of the seat."
Desventajas: "The toilets floors could be cleaned often. The food service cart could move for urgent pass to the toilet."
Ventajas: "Attendants were courteous and the spacing is better than some airlines, but that’s about it."
Desventajas: "Check in was a disaster: no logical control of 100s of people; delayed on the tarmac for 1:45 for a “minor technical reason” that apparently had nothing to do with the actual operation of the plane that prevented me from making my next flight. Food was terrible. Flight attendants could have been more helpful about my missed connection."
Desventajas: "Not very clean Several used towels noted in seat"
Ventajas: "The crew was professional yet very friendly. Everything was great. Enjoyed my trip"
Ventajas: "Everything was on time, high quality, and enjoyable"
Desventajas: "There was a fight on the llane but it was because a passenger with mental issues was provoked by a couple so ahe beat up the wife. This was not caused by ET and crew at all, but they stopped it."
Ventajas: "The food was delicious"
Ventajas: "This was an A-350 and the plane was very nice. Better entertainment system than the 777. The flight was smooth and the food was good."
Desventajas: "It took quite a while before the first service. It would be nice to have a drink service sooner."
Ventajas: "Debe mejorar la comida y el entrenamiento"
Ventajas: "Debe mejorar la comida y el entretenimiento"
Desventajas: "The crew kept on supplying 3 passengers with beer and wine, who obviously had too much to drink already and were obnoxiously loud and disturbing the flight."
Ventajas: "nothing was exceptional good."
Desventajas: "luggage did not arrive. airport services were not good."
Ventajas: "Good food for a such a short trip to Nairobi."
Desventajas: "Boarding very confusing, gates changing and could barely hear through the PA system."
Ventajas: "The crew where very pleasant, The service on the plane was good you had a choice of what meal you would like to have you also had a choice of any movie or entertainment that you would like to see or play there was more leg space and much more comfortable seating"
Desventajas: "I can’t fault anything on this flight."
Ventajas: "Plenty of meal service quick boarding process"
Desventajas: "Nothing in particular."
Ventajas: "Got a free voucher"
Desventajas: "My phone was stolen on airport premises They didn't have my requested meal for one of my flights The boeng 737 is tiny. No leg room and was terribly hot."
Desventajas: "flight got delayed"
Desventajas: "I sent them an email about an issue with my flight but they didn't get back to me"
Ventajas: "La comida de ida buena, el avión mejor que Lufthansa. Faltaría que te avisaran qué documentos has de rellenar al llegar y qué importe se ha de pagar en concepto de Visado"
Desventajas: "La comida de vuelta (beef) malo, todo tendones, debería haber vuelto a pedir pollo. Problemas de recursos aduaneros en Inmigración y obviamente un retraso de salida considerable. Sería recomendable que te avisaran al llegar a Zanzibar que es recomendable al salir de Zanzibar llegar con mínimo 3h de antelación para evitar estrés."
Ventajas: "Everything including crew members ."
Ventajas: "The flight was smooth and the crew courteous. In fact the passengers all applauded when we landed."
Desventajas: "To reach Addis Abba/Arusha from the west coast of the US by Ethiopian Air, one must go through Dublin. I wish there was a Seattle to Addis Abba choice."
Desventajas: "Ground staff past security at Intl departures were unhelpful and scarce. The gate number on the boarding pass and screen did not coincide. Unlike other airports the screen was not the most recent information. Even when told about the discrpancy and mix up for many passengers, the mistake on the computer was not rectified"
Ventajas: "See above."
Desventajas: "See above."
Desventajas: "Delays, Delays, Delays, 2 hours late !!!!!!!!!"
Desventajas: "not quite enough time with all the announcements to finish my movie."
Ventajas: "aircraft was clean and excellent condition, crew friendly"
Desventajas: "pre flight information unclear, changing gates and unorganized boarding could be improved."
Ventajas: "Fabulous. On time departure, 15 min early arrival into Addis. Service was outstanding"
Desventajas: "About time they introduced WiFi on flights"
Desventajas: "Seats were dirty"
Ventajas: "Impressive crew attendants and courteous ."
Desventajas: "Maybe landing was not too smooth"
Ventajas: "Seats were comfortable & some of the cabin crew were courteous"
Desventajas: "Flight delayed due to confusion at boarding gate, unprepared airport staff, wrong info on monitors. Again lack of food, forced to take whatever food they give you or you're told sorry, how can one side serve only fish while the other side chicken??? Vegetarians doomed as they don't get anything & are left without food! Major improvement required in food choices & availability! Our row of seats did not have volume on the tv monitors hence could not use!"
Ventajas: "The seats were good, the flight was comfortable and easy. Flight attendents were friendly and proffessional."
Desventajas: "Food could be better but I don't expect much on an airplane, the media system is a bit old so you don't have a lot of options but it's OK."