Ventajas: "I really enjoyed the cheerful and helpful crew. And i love that the gate agent gave me a seat up front, near the front of the plane because she knew that i had a short connection and needed to catch my next flight."
Ventajas: "Staff upgraded me both ways to an emergency exit row with more leg room."
Desventajas: "Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air)."
Ventajas: "Friendly crew, 747-8 upper deck window seats in business have lots of storage at the under window bins"
Desventajas: "I was looking forward to flying a 747-8 again, it’s a nice aircraft but I found it more noisy than 787 and 350. Meals were very Asian oriented, entertainment had limited options. Had expected better on such a comparative route across the pacific"
Ventajas: "Boarding for Any KA flight is excellent. They actually tell the crowders to sit down, which makes it easier to figure out if you're supposed to be in line or not."
Desventajas: "This flight was a Delta flight, with Delta crew on a Delta plane. Delta is great for domestic, but this crew was definitely not a Korean Air crew. The result is a lower quality of service, with more than half of the flight attendants not being nearly as cordial as they should have been."
Ventajas: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Ventajas: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."
Ventajas: "The staff was extremely pleasant and helpful. My wife broke her foot, so they took care of us very well."
Desventajas: "The planes are old. The space is tight, especially if you have long legs."
Ventajas: "Overall flight journey is better."
Desventajas: "The person next to me asked two crew members what is inside in the sandwich as he is a Muslim. But those two gave different answers and confused him. So, he did not have it. Neither did others."
Ventajas: "Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie"
Desventajas: "Everything was good"
Ventajas: "Great customer service"
Desventajas: "It was hot and no airflow"
Ventajas: "Very clean and polite flight crew."
Desventajas: "I wasn’t able to choose my seat at 24hr check in so I was stuck in the middle and getting out was awkward as I would have to wait for person in aisle seat to eat, wake up or get up themselves."
Desventajas: "A little bit crowded"
Ventajas: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."
Ventajas: "Best service, clean airplane, flexibility check-in procedure,"
Desventajas: "Food was not good except bibimbap. I ordered instant noodles instead."
Desventajas: "late departure"
Ventajas: "The blankets are nice and soft. Crew is really friendly and accommodating."
Desventajas: "Our flight to Chicago was delayed 10 hours out of Korea. The airport ran out of food. The natives we're restless. What was worse was the lack of communication from the airline. If they just would have told us what was going on, we all would have been more assured."
Ventajas: "attentiveness of the crew to people of multiple nationalities."
Ventajas: "some area the A/C does not work"
Ventajas: "Great service"
Ventajas: "very friendly"
Ventajas: "Cleanliness and professional crew."
Ventajas: "Clean airplane and ver polite crew."
Desventajas: "Was not allowed to get a seat assigned online. Only at airport checking when most decent seats were taken. Also could not choose the food online. Online site poor. Wasted a lot of time and still could not get seat and food preference."
Desventajas: "Crew members are fed up with arrogance. I had to beg them to get a cup of water."
Desventajas: "Lack of food option for vegetarian"
Ventajas: "Again plenty of food and beverages."
Ventajas: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Desventajas: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."
Ventajas: "The service provided was of a high standard. See the comments mentioned above,"
Desventajas: "The reading light has to be a bit more directed to the person sitting in the aisle seat."
Ventajas: "Polite and courteous crew. Good movies on the flight back."
Desventajas: "I think the announcements were too long and took up about the first 15 minutes of the flight...so kept turning your movie off. Should be a way to override that from your seat."
Ventajas: "Cabin crews are very kind."
Ventajas: "Great legroom, good food options, and professional staff. My only complaint is the somewhat limited entertainment selections. Overall a great experience."
Ventajas: "upgrade the food quality"
Ventajas: "On time takeoff and arrival"
Desventajas: "Entertainment choices e.g. (movie choices) limited. alcoholic drink choices limited too"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The flight attendants are very attentive and respectful."
Desventajas: "Economy seats are not the comfiest!"
Ventajas: "There was loads of entertainment during flight , food was great and crew was friendly."
Ventajas: "The staff members were really nice and it was an enjoyable flight."
Desventajas: "The food. The noodles were over cooked, but the rest of the meal was good."
Ventajas: "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
Desventajas: "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
Desventajas: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food."
Ventajas: "comfort, service, easiness"
Ventajas: "I flew from Tokyo to Seoul on Korea Air. I was very impressed by how comfortable the airplane was. It had the most leg room of any flight that I have taken in recent memory. The entertainment system worked well and had a number of good options for movies and TV shows in English. Korea Air served a nice lunch on the flight which was a mix of Western and Korean food."
Desventajas: "The flight had a large number of young children on board. At any one time, at least one of them was crying. But I can't blame Korea Airlines for this problem."
Ventajas: "This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!"
Desventajas: "Can't think of one think that I didn't like."
Ventajas: "Seat spacing is actually sane - so much better than US airlines"
Ventajas: "I had a great flight good service and excellent food."
Desventajas: "No complaints"
Ventajas: "It was a nice flight crew and flight attendants polite and serious when need be for safety purposes."
Desventajas: "Didn't have a problem at all."
Ventajas: "Entertainment options were great!"
Ventajas: "2engine prop plane run by Alaska Airlines was fun. Great views the whole way at low altitude. Flight too short for food or entertainment, irrelevant."
Desventajas: "No problems."
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The crews were very kind and helpful."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Desventajas: "The person who assisted me to check in didn’t even know about Global entry..."
Desventajas: "Almost missed my flight - they could not locate me as a ticketed passenger"
Ventajas: "Great service. Food drink and inflight entertainment"
Desventajas: "Choices were few by the time the cart got to us and the food was... airplane food. Nothing terrible but nothing to write home about nor anything a picky child would eat. :/"
Ventajas: "The crew"
Desventajas: "Being late"
Ventajas: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Ventajas: "JAL is hands above any of the American airlines....so polite, helpful, diligent and graceful. Food much better as well, and newer planes."
Ventajas: "Loved the food. Cabin attendants were very friendly, polite and helpful."
Ventajas: "Nice leg room and excellent head phones nice crews"
Ventajas: "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."
Ventajas: "Service was excellent."
Desventajas: "The food could have been a little more mainstream"
Ventajas: "Super cheap. Came with an in flight meal. Kind staff. Great service."
Ventajas: "Service is great."
Desventajas: "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."
Ventajas: "The flight attendance we're awesome"
Desventajas: "Nothing. This was a great flight."
Ventajas: "No major disasters, comfortable seats, on time."
Ventajas: "No wait time at check in, boarding on time, friendly crew, clean plane, landing on time"
Desventajas: "No online check in"
Ventajas: "JAL always have good services."
Ventajas: "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
Ventajas: "Movie choices"
Desventajas: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Ventajas: "Nice and quick flight, had a free space next to me on plane"
Ventajas: "The Japanese crews were excellent on board."
Desventajas: "I didn't like the way the personnel at the check in counter in Dallas. Hannah didn't seem too helpful. I don't know if she was new but she seemed reluctant to help me when I couldn't find my luggage tags. I told her I wanted a kid's meal for my son but she didn't process the request. He did not get a child meal."
Ventajas: "Food, lavatory experience"
Desventajas: "Small carry and carry on bag"
Ventajas: "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"
Ventajas: "This was my first flight on JAL. Their customer service was especially good for English speakers. The food on the plane was good, but geared toward the Japanese customer. I must say that it was tasty, but unaccustomed to my palate"
Desventajas: "I think it would be good to put more food that is geared to a more international palate."
Desventajas: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"
Desventajas: "No individual AC vents to stay cool on long flight."
Ventajas: "Excellent overall, crew is very attentive and courteous. Food is better than most airlines Every thing is fine. Boarding is orderly. Crew very courteous. Movie selection is good.. We have been flying JAL for a few times and never regret"
Desventajas: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."
Ventajas: "The most polite and attentative flight attendants and great food options."
Desventajas: "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"
Ventajas: "Great staff and washlet toilets on board."
Desventajas: "I ended boarding last not one of the first as other airlines."
Ventajas: "Economy seats were extremely comfortable and roomy. What a difference that makes."
Desventajas: "Movies available tended to be either action/terror/suspense, or old movies. Very few real dramas."
Ventajas: "The main entree was excellent."
Ventajas: "Great flight attendants"
Desventajas: "Japanese food not great"
Ventajas: "Efficient boarding process. Great god and cabin service. On time."
Desventajas: "Turbulent flight and the crew was not completely reassuring"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Desventajas: "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Shortest travel time to Japan"
Desventajas: "OLD PLANES Touchscreens won't 50% of the time"
Ventajas: "Professional and kind service. Leg room. In-service TV/movies. Toothbrushes. Food. Everything was outstanding."
Desventajas: "Absolutely nothing."
Desventajas: "The DC China Embassy web site clearly states that a valid APEC Business Card can be used in lieu of a Chinese visa. In spite of this I was denied boarding by JAL. It turns out the system is not fully in place, and eventually I was issued a 10 year multiple entry visa by way of apology. JAL did not waive cancellation fee, and I suffered considerable economic damages."
Ventajas: "JAL crew member were very nice and food were awesome!! But I was very scared this time, because airplane was shaking for long time..."
Ventajas: "The most polite staff that I have ever met. Very accommodating and concerned about our ride over the pacific ocean. I am a vegetarian and forgot to fill order my meal online. The staff was amazing in handling this, offering me everything else they had that wasn't meat. The economy seats were the most comfortable i can remember for an over night flight."
Desventajas: "The only critique that I would have is on the first flight, they took a while to get our dinner trays, but the second flight was prompt. This just be due to my seat being all the way up front."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
There was a little delay in the boarding
Ventajas: "Again, the crew was extremely polite and accomodating. I’d fly with them again!"
Ventajas: "The crew is awesome. They’re so polite and helpful."
Desventajas: "I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future."
Desventajas: "This is just a poor airline in which I will never fly on again. I will blame it a lot on miscommunication but seats are horrible and need way for cushion especially if you are on a 11 hour flight."
Desventajas: "Mid night snack can be improved, it’s too small a portion."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Entire crew members, food, drink, hospitality & aircraft."
Desventajas: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."
Ventajas: "Crew was nice"
Desventajas: "Old Aircraft Interior, could be more comfortable"
Ventajas: "The crew was great, friendly and helpful. The food was good and the overall service on the plane was great."
Desventajas: "Our flight was delayed from Los Angeles and we did not make our connecting flight in Tokyo. The next option they had was a full 24 hours later so we ended up taking the train. I tried to make adjustments to one of my flights for the return home and was told that is not an option."
Desventajas: "Movie catalog needs to be expanded"
Ventajas: "I enjoyed the flight because the flight NH9 wasn't fully booked, I used my next seat too. Also, the crews are generally better then usual, more smile. Food also better than last severity trips."
Desventajas: "Even so, food can be better. I want more western drama on entertainment."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Flight attendants were very nice"
Desventajas: "Movies on board need upgrade"
Ventajas: "The flight attendents were very attentive. I started to havecan upset stomach on decent and the attendent checked in on me to see if I needed any help, she got me a botte of water and checked in on me again once we had fully landed. I really appreciated the concern and care they showed."
Ventajas: "Food and entertainment has to be better."
Desventajas: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Ventajas: "Comfortable seat space and food is great"
Ventajas: "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."
Ventajas: "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
Ventajas: "Great food"
Desventajas: "Leg room"
Ventajas: "The crew were very nice, kind and professional."
Desventajas: "The seat was not as comfortable as JAL, which was a bit disappointing. The food was okay."
Ventajas: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Desventajas: "The food was horrible. The selections for movies is quite limited."
Ventajas: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Desventajas: "No problems."
Ventajas: "Good service"
Desventajas: "baggage was broken."
Ventajas: "The quality of your aircraft. Clean, modern, plenty of leg room."
Desventajas: "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Seating was comfortable, staff were very attentive and obliging, offered tea, coffee water etc frequently. Blankets were also on offer. No comments to make in food or entertainment as not on offer ( as a domestic flight would not expect them)."
Ventajas: "Crew onboard and in Brussels where very nice and efficient."
Desventajas: "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."
Ventajas: "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"
Ventajas: "Services and respectful"
Ventajas: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Desventajas: "No opción de español"
Ventajas: "The leg space and the comfortable chair"
Desventajas: "The crew they hardly speak English but its ok"
Ventajas: "The service, the professionalism, and the wonderful Dreamliner Boeing 787 aircraft"
Ventajas: "Flight attendants walk up and down the aisles paying attention to everyone's possible needs. They're looking to be helpful."
Desventajas: "Nothing really."
Ventajas: "The ANA stuff at Chicago airport is nice and helpful"
Desventajas: "My mom has to stay seated "90 degree" the whole time from Tokyo to Chicago (NH12). The seat is broken and she cannot adjust it to a comfortable position"
Ventajas: "I like the food, service, and punctuality."
Desventajas: "Nothing I do not like"
Ventajas: "Good food and service"
Desventajas: "Delay too much time"
Ventajas: "very comfy, great ground handling crew"
Ventajas: "Great service and great food"
Desventajas: "No complaints from me"
Ventajas: "Crew and service was awesome"
Desventajas: "Not enough choices of entertainment"
Ventajas: "Excellent service, free new release in-flight movies, comfortable seating, plenty of food and drink included."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Good staff, good service, good entertainment"
Desventajas: "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
Los asientos son un poco estrechos
Desventajas: "Connecting flight in Incheon Airport delayed again, 4th consecutive time this has happened on this particular flight. I think this is done intentionally so airline can combine it with the next flight that departs 50 minutes later based on amount of bookings on each flight."
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Convenient, nice seating."
Desventajas: "I'm vegetarian and they didn't have an option at all. I ended up with pretzels for my lunch."
Ventajas: "Crew was great"
Desventajas: "Food was okay. But good for what it was"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Desventajas: "Too cold"
Ventajas: "짧은 거리지만 기내식도 주네요."
Desventajas: "특별히 없습니다."
Desventajas: "Big delay for more than one hour."
Ventajas: "Excellent service and beautiful flight attendants."
Desventajas: "The burrito snack did not taste good."
Desventajas: "No enough fruit to eat."
Ventajas: "The airline and staff provided blankets and warm food."
Desventajas: "falling in line just to get coffee. They should have gone around and served it instead."
Ventajas: "The seat quite comfy compared to other airline."
Desventajas: "Entertainment. Nothing for each use. Bored."
Ventajas: "No entertainment at bulk head"
Ventajas: "Overall fantastic trip. Food great, Seats great, inflight entertainment great!"
Desventajas: "The pushy people on flight"
Ventajas: "Asiana es lo mejor"
Ventajas: "The crew was friendly and helpful."
Desventajas: "Flight was delayed by over an hour, (because of a "connection"? What does that even mean?), food was poor, seats worn and uncomfortable, no personal TVs on an international flight, no alcohol (even for purchase)."
Ventajas: "Check in was quick and the personnel were extremely friendly! The flight staff was extremely friendly as well. Always smiling and did not fail to please once. I will definitely fly with AsianaAirlines again."
Ventajas: "Crew was nice."
Desventajas: "Seats not comfortable & smelled like vomit. Small selection on entertainment system."
Ventajas: "After flight. No jet lag always a problem for me."
Desventajas: "All was good"
Ventajas: "Good service, boarding on time, got to destination earlier than expected"
Desventajas: "The air conditioning wasn't quite working, maybe the plane was too old"
Ventajas: "Excellent service from flight attendants, in flight entertainment was pretty nice, the seat I got was very comfortable. Was able to sleep comfrtably through most of the flight"
Desventajas: "Nothing worth mentioning, everything was really good."
Desventajas: "Kindly Asiana airline"
Desventajas: "Sound didn't work on entertainment system And food was not good"
Ventajas: "Helpful staff who regularly cleaned restrooms."
Desventajas: "Minimal, unhealthy meals. Poor choice of beverages (no cartons of milk) and gloopy fried fish that was all batter. Tpe-Seoul meals were perfunctory boxes with no choices besides malodorous rice. Entertainment was very thin on movies and (jazz/classical) music, and the preview window was about one by two inches, ludicrously small. No English subtitles on most world or Asian movies."
Ventajas: "Great modern, spacious and quiet plane Airbus 380, great entertainment options."
Ventajas: "My nabour was having a bad cold. I informed the stewardess that I was concerned because as an 84 years old man can't afford to hhave a cold. Later the Supervisor resited me with compassion that made me feel the whole crew wasj just wonderful."
Desventajas: "My nabour sick lady and I am having symptom of cold. Martin."
Ventajas: "Great service. Good meal."
Desventajas: "Slight delay of 1 hour, late inbound aircraft (weather)"
Ventajas: "I like the food and Smooth landing!"
Desventajas: "The flight was delayed."
Ventajas: "Great food - really yummy - and a really easy, reasonably comfortable flight."
Desventajas: "The headphones only transmitted the sound through one ear."
Ventajas: "Crew was very helpful"
Ventajas: "Great service"
Desventajas: "Dirty plane, floor and table were not cleaned"
Desventajas: "Poor front desk service From ANA, poor entertainment system of seat delaied landing."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "Great flight. I was on a united flight to sf. Hideous. Fly asiana!"
Ventajas: "I didn't expect there to be a meal & in-flight movies on what I considered to be a relatively short flight. It was a nice treat!"
Ventajas: "Crew was friendly from start to finish."
Ventajas: "Very comfortable, good service. Only thing I didn't like was the way they do the entertainment system. You change "channels" and to watch the thing you want you have to find it and then rewind to the beginning. The music channels loop after about 6 songs."
Ventajas: "Great experience. Would definitely fly with them again!"
Ventajas: "as above"
Ventajas: "It was one of those weeks with delayed flights due to regional inclement weather. I felt they handled the situation really well. The airline managed to give my child and me seats next to each other after helping me rearrange my flight schedule. We were in an A380. It was a packed flight. The crew was efficient, attentive, and calm. Asiana Airline strives to be a service-oriented airline, and it was demonstrated on this flight."
Desventajas: "Communication is not always clear especially in-flight communication, more likely a language barrier that can be improved. Wondering if a ticker board would be helpful."
Ventajas: "Easy to switch flights"
Ventajas: "The boarding was quick"
Desventajas: "The flight was delayed 8 hrs."
Ventajas: "Everything was great. The crew were very polite and kind."
Desventajas: "There wasnt anything i didn't like."
Ventajas: "Flight attendants were great, and the meals were good"
Desventajas: "no comment"
Ventajas: "Aside from being late in boarding the plane the food flight and staff were good."
Ventajas: "I have never had a bad experience with Asiana. They are consistently great."
Ventajas: "Crew were responsive, courteous and helpful. The pilots did a good job taking off and landing. I also liked the screen where passengers are informed of our plane's location and flight info."
Desventajas: "The seats were not that comfortable."
Ventajas: "Seat is comfortable."
Desventajas: "Very nice airplane. Ride is comfortable. Processing in immigration is very fast. In 30min you are in the parking lot already."
Desventajas: "Six empty seats in the “emergency row” I was not feeling well and needed the extra space.5 hours into the 13 hr long haul to Taipei, I felt like I was going to hyperventilate, they charged me $120. Bucks for the privilege. Kosher meal was unbeatable."
Ventajas: "Nice space on the seat!"
Desventajas: "Washroom could’ve been bigger"
Ventajas: "Very great!"
Desventajas: "Hard to get better!"
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Ventajas: "I liked everything about the Flight, and Crew"
Desventajas: "Flight was delayed but no reason was given or announced."
Ventajas: "Crew was great... Seat was good"
Ventajas: "The Flight was awesome in all aspects, And the Seats were exceptionally comfortable"
Ventajas: "Fast and efficient boarding process. Nice selection of movies."
Desventajas: "Seats (economy) can always be more comfortable."
Desventajas: "It would be better if the chair a little bit bigger! But overall you still have the best service so far! Thank you very much!"
Desventajas: "Boarding was slow and tedious. Airline officials did not board according to zones printed on boarding pass. Arm rest in seats were locked in place and did not pivot up to allow using the adjacent empty seat."
Desventajas: "Seats very uncomfortable. Food awful. For a long flight-impossible to be comfortable."
Ventajas: "Friendly staffs & price"
Desventajas: "Not much legroom for economy"
Ventajas: "The staff was friendly for a very late and very long flight"
Desventajas: "Almost 70% of the plain was stuffed into economy seating while 60% of the economy plus was empty and much more spacious. I feel like optional upgrades should be announced when this is the case, especially for a 16 hour flight"
Ventajas: "Lots of selections on entertainment during flight, good movies and music."
Ventajas: "Crew was nice. We would have missed a connecting flight, but the airline arranged for late arrivals. The only thing was they didn’t tell us this and we ran to the gate anyway. Entertainment was free and had a fair selection."
Desventajas: "The only thing, was the seats are too small. For a long international flight like this it’s tough sitting in that middle seat."
Ventajas: "Better service and food than recent USA experience China Airlines at LAX had me sign a statement that I knew I may be denied entry to destination Indonesia, as told required exit ticket which did not have...was not asked anything at indo immigration, customs, etc a breeze"
Desventajas: "Too small seats I believe Kayak info was China Airlines allowed 55 lbs checked - China Airlines site says 50....so May be important to travelers to do their own verifications..."
Ventajas: "The staff was very friendly and accommodating"
Desventajas: "Food was nothing special"
Ventajas: "Transfer is excellent."
Desventajas: "Flight delays"
Ventajas: "Crew was friendly and attentive. Wide range of entertainment to choose from."
Desventajas: "Boarding was done half the plane each, so I stood in line waiting to board for a long time. I also had the middle seat, which was uncomfortable for sleeping. I would upgrade for a window seat next time. There were only meat options for the food, and no main courses for vegetarians."
Ventajas: "traveling with a child on long haul CI's family couch is the top choice."
Ventajas: "Nice, clean plane"
Desventajas: "Food is the same all the time"
Ventajas: "Food was pretty good (for airplane food), staff was friendly and made sure everyone was comfortable"
Ventajas: "The fact that the flight was on time the service was grate ."
Ventajas: "People were friendly and courteous very attentive"
Desventajas: "The plane was new and clean very nice"
Desventajas: "Great services on board"
Ventajas: "good leg room, excellent food, service in Economy better than I've had in some other first class."
Desventajas: "A350 seat cushions are a little short for us tall folks."
Ventajas: "Great service. Terrific crew."
Ventajas: "Good selection of movies, staff was friendly. Seats were okay, fairly spacious. It was nice that they gave everyone both a blanket and a pillow."
Desventajas: "Food was extremely salty and the selection was terrible. I was given the same pasta for two meals (first time I had a choice, second time only pasta again). Even the same type of pasta but the second time there was some chicken in it too. It was gross."
Ventajas: "I very much enjoyed the flight! The airline staff were incredibly friendly and helpful. They were kind and went out of their way to offer water bottle refills; a huge plus on such a long flight! The meal I requested was vegan and good. There were no loud announcements, bright lights or interruptions for many hours during the flight: very relaxing for sleeping and reading. I will absolutely be flying with them again."
Desventajas: "The seats were not 'incredibly' comfortable, I'm a smallish woman and felt a little cramped, but overall it was pleasant. Just bring a puffy jacket or back pillow. I wish the juice and beverage selection were more varied (healthy options) and that they used more sustainable and environmentally friendly practices❗️My food came with a single-serving water cup that I requested they keep though I think even unused it was thrown away..."
Ventajas: "comfortable seating and leg room, great selection of movies for entertainment."
Desventajas: "Plane delayed 7 hours for a maintenance problem and all I got for my wait was a $25 voucher. That is an insult!"
Ventajas: "Friendly staffs, decent leg room, boarding process was smooth"
Desventajas: "A little limited on movie selections & food was ok"
Ventajas: "The crew memebers were very kind and assisted in any way possible."
Desventajas: "The seats were not that comfortable and very close together. Very booked flight"
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "China Air did a fine job overall. SFO TO Bali. The food was ok and the movie selection was a little short for newer stuff. But all and all for the price = good."
Ventajas: "Great schedule, great flight crew, gave me an exit row both directions, very flexible tickets (allow you to change date repeatedly with essentially no penalty), and all for an amazingly low price. All in all the best ticket I've ever bought!"
Desventajas: "Nothing! It was great!"
Ventajas: "The crew was excellent. Ding Ding was very friendly and welcoming. This was my first flight with China Airlines, but it certainly won't be my last! An excellent experience!"
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "Overall, it was a complete service. Crew was attentive, good entertainment, even though it was a short flight they offered pillows and blankets; nice experience."
Desventajas: "I understand they prepare the food according to the region where the flight takes places, but maybe they can have a different option for those who enjoy more western food when flying in Asia, or vice-versa ."
Ventajas: "This was my first time using China Airlines and it won't be my last. This was a superior flight with a wonderful flight crew and clean aircraft. We flew them roundtrip from Okinawa to Frankfurt. Highly recommended."
Ventajas: "comfortable seating and up to date entertainment."
Desventajas: "Food was not that good."
Desventajas: "Even though we had reserved seating, they changed the seating and gave us crappy seats."
Ventajas: "Anna at the ticket counter really helped me out and did a fantastic job!"
Desventajas: "Comfort was horrible! We were cramped in like sardines there was absolutely no room! To walk to rest for 13 hour flight. Crew is stiff a feels like they're paid to smile."
Ventajas: "I loved that my knees didn't touch the seat in front of me. As a tall girl and a 12hr flight that would not have been comfortable at all."
Desventajas: "My baggage was damaged on an earlier flight and China Airlines is simply not available to fix the matter. Ground staff are not their employees and they do nothing about it except pass you on to talk to people at the next destination...who are also not able to do anything."
Ventajas: "Service, Seat, food, and movies."
Desventajas: "having to get up and ask for more beverages"