Las sobrecargó muy amables, pero el abordaje estuvo muy desordenado y los asientos muy rígidos
Desventajas: "I was not on this flight as a mistake was made by either Kayak or WestJet. I was not refunded my money which I think is unfair."
Desventajas: "Terrible boarding process"
Ventajas: "The head stewardess could not do enough."
Desventajas: "The food could have been better. I don’t mind paying but some nicer, healthier choices would have been nice. It is airplane food so no real surprise. :)"
Ventajas: "All was good, also of note is the flight was not full"
Ventajas: "Fast flight"
Desventajas: "Chair didn’t recline"
Desventajas: "The quality of the video streaming was really low. It was disappointing."
Ventajas: "On-time flight, satisfactory crew."
Desventajas: "Seat felt cramped (not helped by overweight guy next to me), plane was warm with very mediocre airflow, window seat was missing window."
Ventajas: "buen avión, y buena actitud de la tripulacion"
Desventajas: "Limpieza en la cabina y baños"
Ventajas: "Crew were very caring. Seats were OK"
Ventajas: "Flight was early and bags came out before scheduled arrival"
Desventajas: "Plane smelled of sewage"
Desventajas: "Super slow boarding and entertainment system didn't work"
Ventajas: "The staff at the airport in Cancun are amazing! Wonderful service from the time you enter the terminal till you are checked in and through security. The flight on WestJet was excellent."
Desventajas: "Getting through YYZ is horrible. Two CBSA clerks checking the customs forms at the exit of the baggage area (twelve pickup areas). Really? Get a grip CBSA."
Ventajas: "The crew"
Desventajas: "Not recling chair"
Ventajas: "The crew filled up my reusable cup instead of using a single use one for my drink. They were very friendly and great."
Desventajas: "A lot of single use plastics are used on the flight for food and such. It is very wasteful. It would be great is WestJet could find a way to lessen their plastic foot print"
Desventajas: "Early on first flight on arrival but late departing by 30 mins due to westjet delay of crew"
Desventajas: "Flight got delayed for over 2 hours"
Ventajas: "Good service. And snacks served"
Ventajas: "Fairly standard flight. By checking in early was able to change seat closer to front."
Desventajas: "With baggage fees now in place, people are really over doing the carry-on & oversize bags aren't being caught by the airline."
Ventajas: "El Buen Servicio"
Desventajas: "Todo muy Bien"
Ventajas: "The over all star rating should have five stars. I mistakenly pressed something and it went to one And I could not figure out how to get it back to five. Everything was on time which I so appreciated."
Ventajas: "Professional, efficient, courteous."
Desventajas: "Plane seemed older and less leg room for a 6’4” guy. No TVs or monitors to track flight info."
Desventajas: "Los televisores del avión no funcionaban"
Ventajas: "On time, smooth boarding."
Desventajas: "Screaming baby most of way but not airlines fault."
Ventajas: "Don’t upgrade to first class on this flight. One beverage. No food. Not worth it atall"
Desventajas: "Don’t upgrade to first class on this flight. One beverage. No food. Not worth it atall"
Ventajas: "En tiempo y algo cómodo"
Desventajas: "Que no hay aperitivos para ser un vuelo internacional de 4 horas."
Ventajas: "Crew good, service good"
Desventajas: "Both flights delayed over 2 hours, missed connection so it took so I was in airports 13 hours instead of 6"
Ventajas: "It was a clean plane and a pleasant enough flight."
Desventajas: "I was in the window seat. The guy in the middle seat spread out so much he was pushing me against the side fo the plane. Really uncomfortable."
Ventajas: "Quiet ride, got to sit with my friends again, fast loading"
Desventajas: "No entertainment, tv. Seats are very uncomfortable, as well"
Desventajas: "I don’t understand the west jet app to access entertainment. How can you use your phone if it’s on airplane mode?"
Desventajas: "There was not enough room for my carryon for some reason and so I had to sit with my knees up and feet on my bag. Not the worst but there should be enough carry on space for everyone."
Ventajas: "Quick flight"
Desventajas: "Seats were too narrow, plane was changed to what looked like a smaller plane. Everything else wasn’t WestJet’s fault. Red eye flight and jerk behind me left his light on the whole flight and giy beside me kept rib checking me, preventing me from sleep. By the time plane landed I had been up 23 hours."
Ventajas: "crewmembers were very nice"
Desventajas: "Huge delay with the flight with no explanation"
Ventajas: "Crew was courteous and the plane was not packed like the previous one, so it was good there was room to stretch out the legs."
Desventajas: "Having to board the plane walking outside.It was raining and there were puddles everywhere. Flight was delayed"
Ventajas: "The plane was less busy so many people had an empty seat next to them. It was great for leg room and I slept the whole flight!"
Ventajas: "The crew was friendly and funny."
Desventajas: "The Westjet staff at the Sudbury airport was not exactly friendly. My flight was departing at 6am, and they ask to be there 45 mins before which would have been at 5:15am, I got there at 5:20am and the gate was closed. At 5:25am an employee came to check me in but still advised me to be 45 mins in advance next time. I was only 5 mins late and they weren't even at the gate on my arrival. The security at the airport was rude."
Ventajas: "Plane was comfy and on time"
Desventajas: "No west jet connect or in seat entertainment. Had to rent. Seems like a money grab"
Ventajas: "the westjet app is great. however the flight home did not have it.."
Desventajas: "on our westjet to Puerto Vallarta the air conditioning vent above my brother's seat dripped all over him. on the trip back the screen on the back of the seat in front of my other brother didn't work so we had to share. not terrible, but a little annoying considering the amount we pay for tickets."
Ventajas: "Price reasonable Convenient to fly to abb rather than Vanc"
Desventajas: "No wifi Snacks poor Smaller plane, trip took longer"
Ventajas: "The granola as the in flight snack."
Desventajas: "There was not enough options if you wanted more water, or juice. There was not even a soda option available."
Ventajas: "The roominess, service, food.....all excellent"
Desventajas: "It would have been so much better if there was a foot rest."
Ventajas: "En general esta bien"
Desventajas: "No encuentro algo."
Ventajas: "Customer focus and service"
Ventajas: "Nothing. Lame service."
Desventajas: "Delays and no compensations"
Desventajas: "I was really tired. Long line getting into the USA section. Argh. Let's just say I was grumpy and wanted to get home. Staff wss really nice."
Ventajas: "They were quick and efficient gwttong everyone ready for a on time depature and we actually arrived a bit early too."
Desventajas: "Nothing at all"
Ventajas: "Seamless boarding"