Desventajas: "More storage space in business"
Ventajas: "Amazing crew, very nice and helpful."
Ventajas: "Amazing staff and service!"
Ventajas: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Desventajas: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Ventajas: "Newer Aircraft and very convenient"
Desventajas: "I dont see any thing to improve"
Ventajas: "The crew was amazing"
Ventajas: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Desventajas: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Ventajas: "Flight was very pleasant and enjoyable, on time for both departure and arrival."
Desventajas: "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"
Desventajas: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Desventajas: "Excellent service"
Ventajas: "everything in suite class"
Ventajas: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Desventajas: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Ventajas: "They were polite."
Desventajas: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
Desventajas: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"
Ventajas: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Desventajas: "Absolutely no complaints"
Ventajas: "Everything from Ticketing, Checking in......"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "The main course"
Desventajas: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
Ventajas: "The staff were so friendly and helpful."
Ventajas: "Great experience"
Desventajas: "Seating arrangement was bad"
Ventajas: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."
Ventajas: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Desventajas: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
Ventajas: "wide seats. great service. on time."
Desventajas: "food was not as good as one would expect."
Ventajas: "More leg room than other airlines, superb service and excellent food!"
Ventajas: "This time I made the mistake of flying with my kids (4 and 6). The flight or them was last minute (booked less than 8 hours before take off) so there were no pre-planned kids meals etc. The in cabin team were awesome! They made sure they go a choice of meals, that they had things to do, that they were enjoying the flights. This on top of the usual awesome that they have."
Desventajas: "It's still in Huston. Flying economy isn't the same as flying business but my bank account says I need the cheaper option. Can we please move this flight to DFW instead? :-)"
Ventajas: "Ontime, airline stewards were excellent and tv entertainment very good"
Ventajas: "New plane. Good entertainment. Seat reclined a lot but would not stay reclined."
Desventajas: "The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline."
Ventajas: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "smooth service with refreshments"
Desventajas: "No working seat audio"
Ventajas: "Great service"
Ventajas: "Helpful staff and a comfortable trip. A plus all the way around"
Ventajas: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Desventajas: "Hope that there were more time to order and enjoy beverages."
Ventajas: "The friendliness of the staff, the food and overall the experience."
Desventajas: "That our bags weren't check in all the way to SEA"
Ventajas: "Everything is excellent!"
Ventajas: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Ventajas: "Great price"
Desventajas: "Food is not good"
Ventajas: "The service was great! The entertainment was abundant. The food was tasty. No complaints at all!"
Ventajas: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Desventajas: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Desventajas: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
Ventajas: "Spacious, comfortable seat"
Ventajas: "Airline was great"
Desventajas: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Ventajas: "They treat you very nicely on Singapore Airlines - from warm washcloths to wine with your meal. Seats are comfortable and the long flight not so wearing."
Desventajas: "My husband reacted to the spicy beef/rice dish served for breakfast."
Ventajas: "Extremely polite flight crew"
Desventajas: "-The food was pretty bad -The movie sound quality was bad, and the subtitles didn't work -Not much leg room"
Ventajas: "Staff friendly and efficient"
Desventajas: "Having announcements in the lounge or a better choice of beverages on board would be great....also surprised there were zero reading materials available in business class"
Ventajas: "Check in was good"
Desventajas: "Food. Don’t serve anything if it is going to be that bad. And offer beverages"
Desventajas: "With COVID 19 middle seats were taken and vans from flight to gate was packed. No consideration beside having us wear mask"
Ventajas: "Check in was efficient. I like that they have generous carry on policy. No checked bag fees. Boarding was quick and easy."
Ventajas: "Crew were great. Seating was comfortable."
Desventajas: "Boarding seems a bit of a crazy process."
Ventajas: "Plane is good"
Desventajas: "Delay 2x poor"
Ventajas: "Asientos comodos"
Desventajas: "Comida por debajo de lo que ofrecen otras aerolíneas del sudeste asiatico"
Desventajas: "On-time departure"
Ventajas: "Friendly crew. Short flight, very efficient"
Ventajas: "The flights left and arrived on time."
Desventajas: "When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues."
Ventajas: "Plenty of room, noise low, allowing for me to sleep several hours. Crew efficient and friendly."
Desventajas: "Many stale films, but I really don't care!"
Desventajas: "Was denied entrance fir my wife to the lounge even having two passes both in my name. Was given one in Da Nang however lounge not open at 4:30 AM. My wife was traveling economy I was in business. Nasty reception at the Vietnam Air lounge in Hanoi. The other lounge great not affiliated with Vietnam."
Ventajas: "Entertainment was ok"
Desventajas: "I was harassed by the crew members, starring at my passport and taking pictures of them, and doing more question than a migration officer. I’m leaving in Japan, and my Honduras passport do not requires a visa to enter to Japan and they were keeping taking picture to my whole passport. Shame on them."
Desventajas: "Reservation online"
Desventajas: "They changed the time without notice and wouldn’t even accept checked baggage."
Ventajas: "It was okay, really overpriced for what would have been a fine low-budget flight, like an Air Asia. If I had paid $200 or less for the flight, I would have no complaints about the comfort and service. But I paid over $600, so I'd expect a little more."
Desventajas: "Seat comfort, food, entertainment, boarding, disembarking."
Ventajas: "Movies, crew"
Ventajas: "Standard process"
Desventajas: "Informed gate personnel of a physical disability within our party. Instead of allowing us to board with another party utilizing the wheelchair service, they conveniently suggested that a line was also forming right before boarding the plane."
Ventajas: "Very quick procedures! Check in, boarding, disembarking"
Desventajas: "Seats are not comfortable"
Ventajas: "The system cancelled my ticket & need to buy a new ticket"
Desventajas: "Non action from airline & IRRESPONSIBLE replies from customer service"
Ventajas: "Comfortable seats"
Desventajas: "No vegeterian meal (all options include meat); the staff spoke English poorly; no media system; pretty old airplane"
Desventajas: "Toilets need to be cleaned up from time to time during the flight and supply of toilet paper etc... should be at hand. It takes too long to disembark passengers."
Ventajas: "The guy who sat beside me was flying with a baby. The flight attendants were attentive to the needs of the baby, especially safety-wise."
Desventajas: "Boarding is very unorganized, and takes so much time. They could probably improve by assigning certain rows to use the front/rear door of the aircraft. For example: rows 1-15 use the front door, and 16-30 use the rear door. That way there’re not too much congestion and waiting on the aisle."
Ventajas: "Flight was generally ok."
Desventajas: "No power or USB ports."
Ventajas: "We left late but arrived safely and close to being on time."
Desventajas: "Taking the bus to the plane is a nuisance."
Ventajas: "The flight attendants are friendly"
Desventajas: "The food is a bit “pedestrian”"
Desventajas: "The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either."
Ventajas: "Loved the pod seating in business class. Very confirtable"
Ventajas: "The whole flight"
Desventajas: "Nil by"
Desventajas: "We could not check in on line . Why? This reason made us have to waited in the long line"
Ventajas: "Todo bien"
Ventajas: "The crew was very attentive and nice"
Desventajas: "The seats are very close together. It's hard to get comfortable"
Ventajas: "On time, clean, nice staff."
Ventajas: "Food served inflight was excellent, new airplane, and comfortable legroom"
Ventajas: "Comfortable seats, but that was about it. Just ok."
Desventajas: "This was only a short flight 1.5 hours, but only provided water, unlike Thai airways which provided a meal."
Desventajas: "They charged for overweight luggage; Vietnam was the only country to do this."
Ventajas: "Cabin crew are great. Vietnam based catering is always really good: excellent fruit and I enjoyed the Vietnamese beef stew."
Desventajas: "Equipment seems older, no entertainment system in economy class."
Ventajas: "Ground and air staff were pleasant and helpful"
Ventajas: "Small plane and very nice people. Short flight so no food or entertainment to judge. Just hard not to love the Cambodians."
Ventajas: "Great experience. Everyone very helpful."
Ventajas: "For flying overseas the airplane was old and uncomfortable. I've flown overseas before and the seats have been a lot more comfy. The crew was fantastic and the food just crappy like any plane food."
Desventajas: "The seats and the food."
Ventajas: "Great staff, clean plane and modern"
Desventajas: "It was very hot!!! No air circulation at all. Food was bland. No snacks given out"
Desventajas: "Cobraron dos veces el mismo pasaje y aún no tengo respuesta alguna ni devolución del dinero."
Ventajas: "Too expensive for a short flight"
Ventajas: "No baggage charge, good comfortable plane."
Desventajas: "It wasn't possible to check baggage through to Yangon despite it being advertised as a connecting flight. Very annoying to have to collect and re check in at HCMC airport while in transit."
Desventajas: "Got stuck on the runway for a while"
Ventajas: "Everything was great in the flight. It felt fantastic to be treated like a princess."
Desventajas: "The most uncomfortable seat I have ever flown on. It was like sitting on a wood slat"