Desventajas: "Todo muy bien!"
Desventajas: "La atención del personal de a bordo malísima. Pero malísima mal"
Desventajas: "Better seat"
Desventajas: "They know better than me"
Desventajas: "Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight."
Ventajas: "I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers."
Ventajas: "It was perfect to me , im in so much pain spiritually and you guys makes me feel home."
Desventajas: "Everything was good"
Desventajas: "Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time"
Ventajas: "Customer care was good"
Desventajas: "I suspect the problem of luggage started with Alitalia my first leg"
Ventajas: "the flight was very nice and I thank all the crew for their kindness."
Ventajas: "we had an overnight stay in addis ababa so we got a free accommodation in town, that was so great, a chance to see town and get a good night sleep before our next flight. the plane is big with screens so you can watch movies, the seat is comfortable, even for a tall guy like me (1.9 m)."
Desventajas: "It did took a lot of time since we landed until we got our bus to take us to town to our hotel. we waited in the airport for more than one hour, it was late, and we were tired. but after we got to the hotel, it was perfect"
Ventajas: "Staff was pretty helpful and you could mostly get what you needed if you didn't mind going back to the galley for it."
Desventajas: "Boarding was literally unsafe (too many people going down an escalator into too small an area). Terribly bland food. Buttons on the seat rest too easy to push accidentally (for things like the light or to call a flight attendant)."
Ventajas: "The flight from Newark to Abidjan was pretty comfortable and smooth"
Desventajas: "Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal."
Desventajas: "We had requested vegetarian meals, which were not provided on either leg of the Ethiopian Airlines flight. In addition, we had to pay an extra baggage fee and the payment process required us to wait for 45 minutes at the check in desk while the agents tried to sort out a problem wiht their computer system. They claimed that the problem was with the integration of their system with SAA's system."
Ventajas: "The plane was very bad and scrambling all time."
Desventajas: "Smell. Hygiene very low."
Ventajas: "Lots of leg room, pillows, blankets..."
Desventajas: "Breakfast was cold and runny eggs, not so nice. And no vegetarian option offered."
Ventajas: "I have only flown one better airline.....Emirates. The crew service was unbelievable. Wonderful experience. I have a new primary international travel carrier!"
Ventajas: "Cheap fare, no frills."
Desventajas: "Too hot, crew isn’t friendly (could be cultural difference), jam packed flight with tons of small children so was unlikely to ever be super pleasant."
Ventajas: "Amazingly smooth flight and landing."
Ventajas: "Debe mejorar la comida y el entrenamiento"
Ventajas: "Debe mejorar la comida y el entretenimiento"
Desventajas: "The crew kept on supplying 3 passengers with beer and wine, who obviously had too much to drink already and were obnoxiously loud and disturbing the flight."
Ventajas: "Personnel were good. Food on ET is always great."
Desventajas: "Technical problem caused massive disruption in flight for all. Missed connections and forced unpaid for overnight in Addis. Truly terrible experience"
Desventajas: "Transfer at Addis Ababa was horrendous - no help from ground staff and the airport was a confusing mess. The landing in cape town was very rough and jumpy."
Desventajas: "Checkin luggage did not get loaded onto the connecting flights at addis ababa. Had to wait two days for the next flight from addis ababa to gaborone botswana to receive our luggage. The ethiopian air office in gaborne was helpful straighteningbout the situation. I would fly ethiopian air again."
Ventajas: "Everything Kosher food was excellent"
Ventajas: "The staff where so dedicated. The food was very real and crunchy. Go for the beef instead of chicken. I had both. Was a ten hr flight."
Desventajas: "The fact that they write your card details carelessly on a pierce of paper when making an inflight purchase. Should be swipe and all done. No need writing those sensitive data down."
Ventajas: "The worst airline company I've ever used"
Desventajas: "flight got delayed"
Ventajas: "crew was okay on board."
Desventajas: "delays, delays and no answers about the schedule from anyone. poor food, poor entertainment. the plane was small, crowded and a disguising smell all over."
Ventajas: "nice movie but that's all"
Desventajas: "chair and light broken. tasteless food. small screens"
Ventajas: "La comida de ida buena, el avión mejor que Lufthansa. Faltaría que te avisaran qué documentos has de rellenar al llegar y qué importe se ha de pagar en concepto de Visado"
Desventajas: "La comida de vuelta (beef) malo, todo tendones, debería haber vuelto a pedir pollo. Problemas de recursos aduaneros en Inmigración y obviamente un retraso de salida considerable. Sería recomendable que te avisaran al llegar a Zanzibar que es recomendable al salir de Zanzibar llegar con mínimo 3h de antelación para evitar estrés."
Ventajas: "Again, the cabin crew where all very nice."
Desventajas: "Seating space was very tight on this plane."
Ventajas: "Everything including crew members ."
Ventajas: "Customer service was great and the restrooms were cleaned regularly unlike some long haul flights where it's not the case."
Desventajas: "Delays, Delays, Delays, 2 hours late !!!!!!!!!"
Ventajas: "Great service! Friendly and on time!"
Desventajas: "A mother was put off the plane with her infant because she didn't carry a ticket. Was brought back on at some point we must have a heart no excuses"
Ventajas: "The food. And the on board entertainment. Staff was also nice but a little bit sloppy and slow."
Ventajas: "Nice staff"
Desventajas: "Food seemed of poor quality."
Ventajas: "Would have liked to have seen more of the cabin crew, but they were pleasant."
Desventajas: "Food choice was limited. Ethiopian often ran out of meals and just gave me whatever option they had left. Entertainment system didn't always work properly."
Desventajas: "I find it exceptionally bizarre that for a company whose name represents a country that spends more than half the year fasting that there isn't an option for this unless you specifically ask online."
Ventajas: "The seats were OK but not as good as in the larger airplanes. Vegetarian option for food was good. Airplane was half empty which made moving around quite easy and nice. Flight attendents were willing to help!"
Desventajas: "Independence day is perhaps not the best movie for a flight. Only one option as there are no personal media systems."
Desventajas: "Addis airport is a disaster, Really long queues and badly organised, Our flight left 20 minutes late and in turn made our landing 1 hour later. The flight attendants on Ethiopian air are very lazy, they dont respond to the service button been pushed, and their English is not that good,"
Desventajas: "We were treated poorly at Kigali airport. Airport and Ethiopian Air staff provided horrible service. Completely unacceptable."
Ventajas: "Flight crew services"
Desventajas: "Insufficient drinks"
Desventajas: "crew was the worst part. Id have to ask for something 3 or 4 times before i got it. couldnt really understand why a simple request like tea instead of soda was so difficult to fulfill."
Desventajas: "Flight delay"
Ventajas: "On time departure, early arrival - attentive cabin crew, excellent service."