Ventajas: "Swap my two reviews! This one is for the flight going to London when I had the Skycouch! That was fabulous."
Desventajas: "Nothing."
Ventajas: "The crew was very hospitable and friendly"
Desventajas: "Nothing"
Ventajas: "Entertainment and board WiFi excellent"
Desventajas: "Boarding was a surprise, at least 200 m walking in the light rain, no previous warning."
Desventajas: "Breakfast was not tasty. Options could have been better."
Ventajas: "Entertainment options. Communications from captain. Dimming of cabin lights."
Desventajas: "Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite."
Ventajas: "Movies, texting other seats, requesting food and water from my screen"
Ventajas: "Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row."
Desventajas: "It would be better if the armrests went up."
Ventajas: "Our stewardess was very helpful for our tight connection. She helped with instructions on finding our next gate and gave specific information on making the airport easier to maneuver."
Desventajas: "On time fights would have made our day better and less stressful."
Ventajas: "I was disappointed that Air New Zealand charges US15 to reserve specific seats. For our party of 3, that would be US90 RT so I didn't do it. But at the gate I asked for window seats and the attendant gave us excellent seats at the front of the plane."
Desventajas: "No issues that caused us any problems."
Ventajas: "yes amazing crew! thank you so much!"
Desventajas: "perfect already!"
Ventajas: "I would encourage no one ever book with New Zealand Air again."
Desventajas: "The rude and self righteous gate agent with horrific breath threatened to call security if I did not leave the boarding line and sit and wait until the flight left."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Was a little more leg room... makes all the difference"
Desventajas: "Was pretfy much Ok"
Ventajas: "Very fun and attentive crew. Always food and drinks available. Very comfortable seats and lots of options for movies and activities."
Desventajas: "Nothing#"
Ventajas: "Quick boarding"
Desventajas: "Delayed for about one hour."
Ventajas: "My Dreamliner my seatmate the CREW! Flight attendant even made balloon for a little girl in shape of a dog!"
Desventajas: "Loved everything"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "service, food, good pilot"
Desventajas: "nothing everything just perfect"
Ventajas: "Everything. A modern comfortable plane. It's embarrassing for airlines from America because they pale in comparison. I would gladly pay $100 more and fly in style IN COACH! Can't wait for the return flight."
Desventajas: "I am vegetarian so should request veg option meals"
Ventajas: "No security on this regional flight; made it simple to board. Very quiet for a turboprop aircraft. Boarding was delayed and not well announced."
Desventajas: "No air vents"
Ventajas: "staff was lovely"
Desventajas: "didn't have a second pillow in business class bed was too flat for me. no other extras given. disappointing"
Ventajas: "Wonderful employees"
Ventajas: "Excelente todo!"
Ventajas: "No bags on an international flight?! I had to pay $375 for 3 bags. Last minute changes with a layover, instead of a 3 hr flight it was a 6 hr flight and NO FOOD not even available to purchase.... very confusing very disappointed...."
Ventajas: "The premium econ seat and services."
Ventajas: "Food, wine, entertainment, condition of cabin, timeliness of flight, safety video enjoyable and engaging compared to other airlines"
Desventajas: "Being on the aisle it was hard to sleep with flight attendants and passengers constantly walking by"
Ventajas: "friendly staff, ease of boarding"
Ventajas: "Seats are very comfortable and with enough leg room. The movie selection is always good and the food is excellent"
Ventajas: "there were extra blankets."
Desventajas: "Cold air blasting for 8 hours."
Desventajas: "Unable to check-in online because of an international connection. Also, we need to pay extra for everything."
Ventajas: "The service is great as well as the food!"
Ventajas: "The customer service is stellar, the planes comfortable. I will fly with them again in the future."
Desventajas: "The middle seats need to go back to 3 not 4. It would have made it a much more comfortable flight(since it was a non stop from Heathrow to LA)."
Ventajas: "Flight was on time, airplane was clean, flight attendants friendly and attentive. Very pleasant flying experience"
Ventajas: "Ninguna"
Desventajas: "Lo perdí"
Ventajas: "Everything about this flight was superb. The staff was very nice, the seating area was spacious and relaxing and the lights inside were super fun! Everything ran on time and the food was actually quite good."
Desventajas: "My dead would not recline, but I would not find any fault with my flight even with that."
Desventajas: "Staff was not friendly or attentive."
Ventajas: "We made our connection, just barely."
Desventajas: "Faulty equipment presented as weather problems caused almost hour delay."
Ventajas: ".."
Desventajas: "."
Ventajas: "already commented above, everthing about the same...staff was very nice"
Desventajas: "Very tight small space, food not great quality. Also a lot of plastic used, hope there is a recycling program in place or strives to reduce the waste for the food."
Ventajas: "Very Innovative. Love the Premium Economy seats. And unlike many other airlines that do Premium Economy the food is not just economy food. It is far better and as good as anything you get in Business."
Ventajas: "United Code share. Very poor boarding. Service is poor, food is poor. But compared to some US Airlines they are probably good."
Desventajas: "Well for every US airline. Improve everything."
Ventajas: "The best ever business class check in and superior lounge and breakfast."
Ventajas: "Crew was very nice"
Desventajas: "Seat back did not recline, free still water not available on touch screen ordering"
Ventajas: "the crew were awesome, the food okay, it's the first time I've been able to say exellent to flying with air new Zealand today, the past trips have been stinkers, there crew really bad, they put us off flying with my own country's airline so sad, the first leg was cancelled because the flight got in late, with no txt or any warning before we got to the gate, so maybe we will just try them again, because this last trip from Christchurch has eased some of the past pain"
Desventajas: "The baggage handlers destoyed my case, there the same the world over because of the furious pace, they don't care for your posesions weather there precious or not, this is the real sad point when ones flying a lot,"
Ventajas: "Premium Economy is worth it on long flights, especially if they're overnight flights!"
Ventajas: "Excellent service and staff all the way from Heathrow to Los Angeles."
Desventajas: "Got my seat assignment wrong after I paid additional fee for it"
Ventajas: "Comfort, cleanless, crew availaibility."
hacía demasiado frio, me resfrié , la seleccion de peliculas deja mucho que desear
hacia demasiado frio en la cabina, me resfrié
Ventajas: "Pretty much self serving at the back of the plane ( like it)"
Desventajas: "Those seats were not comfortable; each row was too narrow, felt like a Sardine fish packed in the can. After back home, swear not fly with Qantas again."
Ventajas: "On time. Very efficient staff. More of this please!"
Desventajas: "Not a lot!"
Ventajas: "Crew was fantastic! Great seats! Little extras like toothbrush are wonderful!"
Desventajas: "Can't think of anything"
Desventajas: "The dim sums could be changed for something else."
Desventajas: "Our original flight was cancelled and we were not notified by justfly. Just fly also accepted the flights on our behalf so it mean we couldn't chose the new flights"
Ventajas: "The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi"
Desventajas: "Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member"
Ventajas: "New screens new seats and very modern"
Desventajas: "Flight delay could’ve been shorter."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "an amazing flying experience with pleasant crews who served their customers with hearts and their lovely smiles!"
Ventajas: "Food was good."
Desventajas: "Made me run from connecting flight in Sydney."
Ventajas: "timely and comfortable"
Desventajas: "less use of plastic- why not be the first airline to use the new paper box water bottle? why do the blankets have to be wrapped in plastic. end use of single use plastics, be a pioneer :)"
Ventajas: "Caught a tail wind for a shorter flight"
Desventajas: "2 hour delay at start. Everything seemed “off” on this full flight, most likely due to the delay. Food was not as fresh as it normally is, boarding was chaotic"
Ventajas: "Food was good."
Desventajas: "I am tall so the seats a really a little close together. It was particularly bad when the person in front reclined full for a sleep."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Clean, timely, organized, good food, good entertainment, smooth... Aussome! :)"
Desventajas: "My remote in my arm rest (58D) was a bit broken. While it still worked, the flap was missing some screws to hold it in place. Also, the touch screen oftentimes had issues sensing my finger on the pause button. Overall it did not hinder me from enjoying the entertainment services provided."
Ventajas: "Crew member Alex in the Economy main cabin was wonderful. He tried to memorise as many passenger names as he could as they boarded, and clearly has an amazing capacity to do so. His attitude -- that doing this is worthwhile -- is unusual and highly commendable. He immediately put people at ease. He was attentive, helpful, and very pleasant to all passengers throughout the very long journey. He was a remarkable crew member, turning a journey I had dreaded into one that was memorable."
Ventajas: "Staff were friendly but emeriates offer a much better overall service"
Desventajas: "Long wait times onew calling quantas customer service"
Ventajas: "Although we were seated in economy and legroom would be tight, we had a truly great flight. The staff are all sweet, smiling, considerate and helpful. The snacks kept coming and the meals were delicious! We’re were treated so nicely, I hope to always travel on Qantas to visit my grandkids. My last United flight wasn’t even close to being comparable. In fact, I dreaded the thought of the long flight but Qantas has changed my view and now I have NO reservations when contemplating future visits."
Desventajas: "My husband is a lacto ova vegetarian. If I checked that, then he wouldn’t have been able to pre-order the delicious vegetarian bechamel lasagne. He would’ve received a meal specifically designed for him. Best way to order next time in order to get the pre-ordered dinner/lunch and then the lacto ova for the breakfast?"
Ventajas: "Great choice of entertainment. Served good food often with nice menu selection. Seats a bit tight as with all airlines. Fruit was fabulous and fresh - there were none left when I requested mine, but the flight attendant said there may be some left from other servers. Within a few minutes, she did bring one which I was thankful as I didn’t care for the other selection."
Desventajas: "Close seats especially when others recline, but we were lucky on this flight no one did as it wasn’t a full flight so people moved around."
Ventajas: "On time, good food, flite staff and attendants were friendly and helpful."
Desventajas: "Very hot in the Flight to LAX. Crew was trying to do a good job, just didn’t see them much. Food was bad. Will think twice about booking with quantas again ☹️"
Ventajas: "The second I boarded the plane i realised that Qantus Australia practices number one customer service. Every hostess greeted everyone always with a smile and politeness. The crew were simply fantastic. The new airbus 380 was very comfortable and a perfect flight. Amazing."
Desventajas: "The fact that my checked in luggage was lost and is yet to be recovered. Very disappointing, i hope its recovered as i don have insurance."
Ventajas: "More spacious and very friendly service."
Desventajas: "The airplane did not have any USB or power outlets"
Ventajas: "The food and the crew were very good!"
Desventajas: "The seat had a large box at my feet and the headset/charger didn’t work at my armrest, which meant I had zero audio for the entire flight."
Ventajas: "No issues, quick and friendly."
Desventajas: "N/A"
Ventajas: "Food was good and service was excellent."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "Qantas accommodated our 22 month old by providing us a seat in the middle, vacant. This was amazing and thoroughly appreciated."
Ventajas: "food and service"
Desventajas: "I'm 6'4"... no legroom in economy"
Ventajas: "Nice crew. Nice food. Nice movies. Smooth ride"
Ventajas: "Awesome service!"
Ventajas: "On time efficient service"
Desventajas: "Food."
Desventajas: "We had requested a wheelchair for my mum on her flight from SFO to Perth. But on arrival in Sydney, she was not offered a wheelchair. We had checked with a quanta staff while getting our boarding pass about the wheelchair and she said they will be providing her with it. So disappionted. How will I be able to trust quantas again while booking tickets for aged/sick people?"
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Desventajas: "Was seated in the center section and after getting settled and buckled in I kept smelling vomit and realized the seatbelt had dried vomit all over it. I couldn't get the flight attendant to help and finally got their attention and was told they couldn't do anything until after we were in the air. I was moved away from my family to another center seat. The flight had many open seats and we should have been kept together."
Desventajas: "I was surprised that we were flying a different carrier than Emirates"
Ventajas: "Great exportable the staff was very helpful and friendly I will fly again"
Desventajas: "older aircraft"
Ventajas: "I lucked out and was able to get a emergency row seat which helped tremendously because of having long legs."
Desventajas: "What I don't like is what is true of all airlines now and that is that if you are born with long legs you are penalized and expected to pay more money than people with short legs - that is prejudice and not fair to people that cannot do anything about it. I understand charging obese people extra because they have a chance to change it. Also, seats are too narrow now!!!"
Desventajas: "the plane was small, old, not comfortable and not remotely up to the standards that we expect from Qantas or the A380s we typically get from CA to SYD. If I book Qantas - I expect a certain level of service - otherwise, I would save the money and just go with the cheapest airline."
Ventajas: "Qantus flights were great, really appretiated the extra care they took in ensuring we made our connecting flights after delays and then compensated us for American Airlines stuff up with our luggage."
Ventajas: "Despite the fact that there was a nearly 9 hour delay in Sydney, Qantas handled it as best they could. I received three $15 meal vouchers to use in the airport. And, since I missed my connecting flight, Qantas booked a hotel for me, free shuttle service to the hotel from the airport and rebooked me on the earliest connecting flight. I was of course inconvenient for this to happen but it was handled well."
Ventajas: "The overall fought was great. The crew was amazing, especially since they had been up since at least midnight to get everything ready for us. They were cheerful and extremely kind."
Desventajas: "The only reason the food is not ranked lower is the great wrap we had when we boarded. But, the breakfast was just awful. To be fair, I have never had breakfast on a plane that I have enjoyed. But, word to the wise, skip the eggs and always go for the fruit!"
Ventajas: "Staff obliging food excellent on time all good"
Desventajas: "All good"
Desventajas: "The flight was delayed by 3.5 hours so we were stuck at LAX for a long long time, way passed the closing time of all the shops and restaurants at the international terminal :(. Otherwise a great flight w decent food and great service"
Seria excelente q llegaran las maletas q uno pagó y documentó!! Inaceptable su servicio y excusas, ahora resulta q era gasolina o maletas PESIMO
Podrían mejorar la conexión internet que no hubo. Pero los asientos estaban c[modos y el personal amable.
Puede mejorar la comida principal
En los dos vuelos que reserve los dos vuelos de conexión los perdí, por culpa del retraso de la aerolínea, solo en una me pagaron hospedaje y alimentación en el otro yo tuve que pagar mi hospedaje y alimentación que por cierto estaba terrible la comida del hotel. Además de que el personal de air Canadá en el aeropuerto de Toronto fue muy déspota y grosero. Mi experiencia es mala con esta aerolínea y en lo futuro evitaré viajar por ella. Gracias.
Ventajas: "todo bien"
Desventajas: "sin comentarios"
Desventajas: "Creo que todos los aviones con vuelos de mas de 7 horas deberian contar con tele en cada asiento"
Ventajas: "El asiento es muy cómodo para la entrada y salida."
Desventajas: "La conexión a Internet"
Ventajas: "El trato y puntualidad."
Desventajas: "El tamaño del avión. Para ser una vuelo transoceánico era un poco pequeño."
Desventajas: "El avión y la atención."
Desventajas: "Dar tapones para los oidos"
Ventajas: "La tripulación es lo mejor de Air Canada, atenta y servicial. El 787-9 es genial."
Desventajas: "La comida es un punto a mejorar. La pasta es casi siempre la misma y aburre. Los 767-300er son comodos viajando en las filas de a 2 pero muy ruidosos."
Ventajas: "La tripulacion es gentil y servicial de lo mejor. El 787-9 es muy agradable para viajar."
Desventajas: "Mejorar la comida, la pasta de siempre aburre. Los 767-300er si bien son comodos son muy ruidosos."
Ventajas: "Desde la persona que me hizo check in hasta la llegada todo bien."
Desventajas: "No puedo exigir algo más por clase económica"
Ventajas: "La atencion del personal a bordo"
Desventajas: "El retraso del vuelo"
Ventajas: "La atención del personal a bordo"
Desventajas: "Los retrasos"
Ventajas: "Nada..!"
Desventajas: "Perdi mi conexion y un vuelo posterior por culpa de una demora por mantenimiento"
Ventajas: "La puntualidad, la documentación y proceso de traslado en las escalas"
Desventajas: "El sabor de la comida y los pocos espacios entre asientos y para maletas"
Ventajas: "Servicio Comida Staff"
Desventajas: "Nada en particular"
Desventajas: "En entretenimiento fue regular la conexion."
Ventajas: "La comida estaba como la habia solicitado, el lugar que elegi pagado a 120 dolares extras fue comodo aunque un poco ruidoso para el precio estan los baños al frente y todo el que entra y sale hace ruido con el baño."
Desventajas: "El embarque muy lento y desorganizado, el personal para chequear tu vuelo en shanghai demasiado incompetente, es la tercera vez que voy a shanghai y a la hora de salir siempre les aparece a ellos un error en su sistema, todo eso despues de haber pasado la aduana... algo que deberian haber corregido, con mi visado y pasaporte en orden, yo comprendo que la temperatura del avion debe ser baja ...pero en estos vuelos se les va la mano hace muchisimo frio en esos aviones para un viaje de casi 14 horas, termino siempre enfermandome y con gripe a causa de esas largas horas de frio constante ...deberian mejorar y comprar nuevos aviones con mas espacio para esos viajes tan largos, porque los que he cogido hasta ahora estan un poco incómodos...ojalá mejoren, aunque se que estoy lejos de la realidad pero igual se los dejo dijo."
Desventajas: "Me dejaron fuera del vuelo aun teniendo mi billete. Me cambiaron al vuelo de las 10AM alegando que no quedaba ni un asiento para mi en el vuelo que reserve"
Ventajas: "Personal atento"
Ventajas: "I CAN NOT USE MY TICKET, I WAS IN THE AIRPORT AND THEY SAY I CAN NOT FLY, AND THIS COMPANY SOLD ME A TICKET WHEN I NEED A TRANSIT VISA IN CANADA, AND I CAN NOT FLY, I GOING TO CALL THE EMBASSY AND I WANT TO RESERVE MY TICKET FOR USE IT LATER BUT NOBODY HELP ME, NOBODY TELL ME WHAT I NEED"
Desventajas: "Se perdió una conexión e hizo que perdiera casi un dia en Roma pero no es solo eso ,el punto es que las valijas se perdieron en Canadá y vaya a saber si las vuelvo a recuperar .espero compensación mínimamente"
Desventajas: "Se perdió una conexión e hizo que perdiera casi un dia en Roma pero no es solo eso ,el punto es que las valijas se perdieron en Canadá y vaya a saber si las vuelvo a recuperar .espero compensación mínimamente"
Ventajas: "La app"
Desventajas: "Desde el abordaje hasta la llegada, todo es complicado, no dan información, absolutamente todos los vuelos que he tenidocon ellos se retrasan, los uso no por elección personal, sino por una situación agena a mi control, cada vez espero que no pase lo mismo que en el vuelo anterior y cada vez se superan (para mal)"
Desventajas: "El vuelo no iba completo y en el desayuno no tuvimos oportunidad de elegir, les quedó solo la opción salada."
Ventajas: "Personal atento, embarque bastante rápido, espacio correcto"
Desventajas: "Inflight entertainment no funcionaba Y no daban auriculares, había que comprarlos"
Ventajas: "El sistema de entretenimiento es lo único bueno lo demás desaste"
Desventajas: "Todo mal el servicio el trato la comida se quedaban sin menú un desastre encima me perdieron la maleta nunca más viajo con aircanada"
Ventajas: "Puntualidad"
Desventajas: "Cero entretenimiento y una azafata con muy mala actitud."
Ventajas: "La comida es buena y completa. El sistema de entretenimiento muy completo."
Ventajas: "Todo!!! Salvo que casi todos los vuelos se retrasaron un poco lo demás es exelente."
Ventajas: "La atención del personal fue excelente, super amables,el servicio fue muy bueno"
Desventajas: "los asientos son incómodos, soy una persona de mediana estatura y mis piernas pegaban con el asiento de enfrente."
Ventajas: "La atención"
Desventajas: "El.retraso de los vuelos tanto de ida como de vuelta.."
Desventajas: "Que la comida tiene costo extra. Trato de personal poco amable"
Ventajas: "Comodidad del avión,asientos en clase ejecutiva muy bien puestos! calidad del personal!! Comida espectacular, todo más de lo que esperaba."
Desventajas: "Nada para objetar."
Ventajas: "El vuelo salió a la hora y fue bastante tranquilo. Se podía descansar y el persona fue amable"
Desventajas: "Por la hora del viaje, me parece que también deberían dar almuerzo. Tuve la mala suerte de que cambiaran de asiento a una persona subida de peso y la sentaron al lado de mi asiento, esta persona ocupaba más que solo su espacio y en ciertos momentos era bastante incómodo. Creo que a estas personas no deberían ubicarlas en las asientos centrales. Más aún si es reubicación"
Desventajas: "El vuelo salio demorado casi 3 horas perdi me conexion hacia Miami y ademas perdieron mi equipaje."
Ventajas: "Todo OK"
Desventajas: "Ambos salieron con demora"
Ventajas: "EL SERVICIO FUE INCREIBLE, LA ATENCIÓN EXCELENTE."
Desventajas: "PARA UN VIAJE TAN LARGO EL AVIÓN ES EXCESIVAMENTE INCOMODO, DEMASIADO PEQUEÑOS LOS ESPACIOS..."
Ventajas: "Vuelo en hora"
Desventajas: "Personal desagradable y poco accesible, entretenimiento escaso"
Ventajas: "El personal completamente inacesible"
Desventajas: "Asientos incomodos y entretenimiento minimo con una seleccion de peliculas antiguas y escasas"
Ventajas: "La aerolínea en si es muy buena, el personal bien capacitado y me parece bien que te sirvan una comida ligera aunque viajes a Chile"
Desventajas: "El check in se demoró bastante, y luego estuvimos 40 minutos dentro del avión sin despegar, el vuelo llegó a destino demorado. Suelen sobre vender los vuelos y siempre hay gente de más en el check in"
Ventajas: "El servicio fue muy bueno y las azafatas muy amables."
Desventajas: "el avión estaba sucio y se veía viejo"
Ventajas: "La puntualidad,la comida y el entretenimiento"
Ventajas: "El vuelo salio en horario. El personal muy correcto. El equipo muy nuevo y moderno"
Desventajas: "La comida apenas aceptable. La comodidad de los asientos acorde a lo esperable en clase económica"
Ventajas: "Buena comida"
Desventajas: "no hace sentido el orden de abordaje"