Ventajas: "The crew was excellent."
Desventajas: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
Desventajas: "More food variety"
Desventajas: "The aircraft was very cold and chilly."
Ventajas: "Flexible seating due to only very few passengers. On time departure and arrival"
Desventajas: "Entertainment and access to Wifi"
Ventajas: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Desventajas: "They are well trained crews so I have no better ideas about improvements"
Ventajas: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Desventajas: "The food was not too attractive, better variety of main meals"
Ventajas: "Cabin crew was amazing!"
Desventajas: "Food was mediocre and we've had better on Singapore Airlines before."
Desventajas: "The person next to me had a distinct body odor."
Ventajas: "Crew was attentive and made extra effort to meet special requests from passengers."
Ventajas: "Super friendly crew. Enough food and drink."
Ventajas: "Same as above on SIN-BKK"
Desventajas: "Next time in B787 Dreamliner"
Ventajas: "Amazing services and foods"
Desventajas: "The business class seat was great"
Ventajas: "Average flight"
Desventajas: "Seats on this aircraft have very upright seats. Not very comfy"
Ventajas: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Desventajas: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Ventajas: "Crew was friendly. Seafood pasta was good."
Desventajas: "I wish all airlines have a foot rest."
Ventajas: "Friendly crew and spacious."
Desventajas: "Food could be better"
Ventajas: "Boarding. Timely departure"
Desventajas: "Entertainment selection."
Ventajas: "everything in suite class"
Desventajas: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Ventajas: "The attentiveness of the flight attendants and the new plane."
Desventajas: "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"
Ventajas: "All of services, food, Language, clean air even so beautiful ~~"
Desventajas: "So nice and beautiful wearing also food is very good"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Ventajas: "Staff was polite and accommodating"
Ventajas: "The aircrafts, on-board service on Sin Dxb route"
Desventajas: "The thing that Inhad to fly Silk Air with one of four flights."
Ventajas: "The serivce was amazing. Also it was clean and the food was great."
Ventajas: "The food is very good in economy. Large screen tv gor movies and games."
Desventajas: "all was good, nothing bad"
Ventajas: "Not much"
Desventajas: "Not as good as they were once"
Ventajas: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Desventajas: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Ventajas: "great service"
Desventajas: "too long"
Ventajas: "friendly staff top Service top Inflight"
Desventajas: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Desventajas: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."
Ventajas: "Crew was overall friendly"
Desventajas: "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
Ventajas: "Superb service throughout from check in to on flight."
Desventajas: "Seat on outbound had a slight issue."
Ventajas: "Best serves ever will fly every time"
Ventajas: "The food is good. The service is excellent, always smiling and attentive."
Desventajas: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ventajas: "Great service and very friendly staff."
Ventajas: "Second bag was four foot bronze statue, no problem or extra cost"
Ventajas: "My partner had a bad leg and the staff were very attentive and helpful in making her as comfortable as possible with extra pillows and getting ice for her ice pack."
Desventajas: "The seats were uncomfortable and I couldn't sleep without getting a really stiff neck. The vegetarian oriental meal was bee hoon with vegetables but the amount of vegetables were a lot more than the bee hoon thus making the meal less than filling and satisfying."
Ventajas: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Ventajas: "Polite crew took good care of my needs"
Desventajas: "Food was really bad could do better . Movies were not as current but a good collection."
Ventajas: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Ventajas: "New plane"
Desventajas: "Food served 40 min after special meals"
Ventajas: "For as long 14 hour journey they sure make it comfortable."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "You get what you pay for. Can't complain."
Ventajas: "Very helpful in getting on board luggage stowed, attractive interior"
Desventajas: "Scheduling was poor (turned up lighting far early than needed) and made too many and too loud of general announcements through the night for an overnight flight."
Ventajas: "The crew was lovely"
Ventajas: "Business class lay-flat seats and a private cubby."
Desventajas: "Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal."
Ventajas: "Entertainment options. Communications from captain. Dimming of cabin lights."
Desventajas: "Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite."
Ventajas: "All good"
Desventajas: "It was very cold so the cabin could have been warmer"
Desventajas: "I was not able to travel. When I reached the airport, I was told that I needed a transit visa for my 1.5 hr stopover in Auckland."
Ventajas: "Crew was really nice however slightly absent during the flight."
Desventajas: "Drinks should have been more frequently offered . Refreshments/water seemed hard to come by I had to chase them down in the galley only to get luke warm water...? Seats are pretty cramped and small with not much room."
Ventajas: "Good entertainment. Flight tracker kept breaking."
Desventajas: "They don't come around with beverages hardly ever (twice on 13 hour flight) and they tend to skip the window seats. They tried to kick me off an overbooked flight even though I paid extra for a picked seat and booked months ago. Mediocre food. Tiny seats and I'm only 5'5". Will never fly again."
Desventajas: "They have to provide better food."
Ventajas: "Everything; crew, seats, food, The best flight ever. Thanks a lot."
Desventajas: "N / A"
Ventajas: "The gate agents and the gate supervisors were rude and condescending My reservation was changed mid air and even though I made it to the gate 18 to Houston on time and boarding was still in progress I was not allowed to board. I was informed a plane was not a bus that I could hop on anytime I liked. When I protested that I had a confirmed reservation I was calmly told. “We canceled it because we didn’t expect you to make it.”"
Desventajas: "I missed my Thanksgiving Holiday because some powers that be decided I would not be able to make a connection So instead of waiting to we if I missed it and rebook then, like a normal airline, they preemptively cancelled and denied boarding."
Ventajas: "Everything was really smooth in terms of transitions."
Desventajas: "I didn’t like how people had different packages and I hadn’t realized that I didn’t have the food package."
Ventajas: "Entertainment was great, food was great, and the overall flight experience was better than the first time travelling this airline. Airhosts/esses we’re very polite as well. Would try it again soon!"
Desventajas: "Airhosts/esses took a long time to pick up our trays after our meal."
Desventajas: "Please check your visa requirements is your flight is just a stopover in NZ to AUS (or elsewhere) as I could not return due to unfair transit visa issues in NZ. Have to book another one way flight and pay. completely nuts. I was not warned anywhere till I reached the airport."
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Desventajas: "Virgin Australia operated by air New Zealand. Couldnt check in online and had to be chat he been."
Ventajas: "Great customer service. We flew on Air New Zealand and United, and the contrast was big. ANZ stewards showed much higher level of pride in serving their passengers."
Ventajas: "Excelente todo!"
Ventajas: "Will never book though BYOJet again."
Ventajas: "The check-in process was extremely simple and easy. The staff were very friendly and happy to help. They didn't make a huge deal out of small problems, as so many seem to like doing."
Ventajas: "The pilot would tell us as we were flying over different mountains, regions etc, and the flight was not at all crowded, and there is so much more seat space than on any domestic American flight I’ve ever flown!"
Desventajas: "They charged 60NZD for one small checked bag! And then I misunderstood the policy on lithium batteries and switched my power banks from carry-on to checked bag and they confiscated them. So there goes that."
Ventajas: "The food was very good, the movie selection was great, and the staff were friendly and caring."
Ventajas: "Boarding best I've ever done"
Desventajas: "Food was airplane food why can't they do better"
Ventajas: "The service is great as well as the food!"
Ventajas: "I was very impressed by the entire experience. Boarding and disembarking at front and at rear of plane, good spacing between seats, cookies, entertainment options... and lovely flight crew. Thank you Air NZ!"
Desventajas: "Nothing I can think of. Very happy with the flight."
Ventajas: "Cool temps in plane"
Desventajas: "Just a bit cramped"
Ventajas: "Crew was professional and friendly, food was excellent, entertainment choices were fantastic."
Desventajas: "The seats were a bit uncomfortable, we were in coach, but they were not horrible. Just lacking lumber support and didn't recline very far."
Ventajas: "Ninguna"
Desventajas: "Lo perdí"
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "I was recovering from a cold and didn't anticipate having ear problems but during decent I began to experience some pain. It was all new to me as I had never been through this before. Fortunately the crew was kind and they provided a sinus decongestant in a cup for me to sniff and breath in so the smell could open up my nasal passages and it helped a bit."
Desventajas: "The sharp decent while arriving."
Ventajas: "Comfy front row seat on Q300, quick trip"
Desventajas: "Nothing"
Ventajas: "Foot rests, pillows, blankets, nice seats, and they had free in flight entertainment as well as dinner and beverages"
Ventajas: "Everyone on the plane acted like they were doing you a favor by flying with them more than likely we won't use them again ... kinda of like Frontier airline"
Ventajas: "The inflight seatback entertainment."
Desventajas: "Tiny seats and no snacks or drinks in flight."
Ventajas: "We made our connection, just barely."
Desventajas: "Faulty equipment presented as weather problems caused almost hour delay."
Desventajas: "It was unpleasantly cold in the cabin, blowing cold wind at it could not be better"
Ventajas: "Crew was excellent; good and friendly service. On time."
Desventajas: "15 minute walk from terminal to gate without any pre-warning. Food was mediocre."
Ventajas: "The crew were wonderful! Lots of leg room, quick and helpful boarding. Loved my first time on Air New Zealand."
Desventajas: "I should've asked for a vegetarian meal but I didn't think to. I will next time! I'd also love some more NZ movies...Whale rider, Hunt for the Wilderpeople, etc! That'd be great!"
Ventajas: "already commented above, everthing about the same...staff was very nice"
Desventajas: "Very tight small space, food not great quality. Also a lot of plastic used, hope there is a recycling program in place or strives to reduce the waste for the food."
Ventajas: "United Code share. Very poor boarding. Service is poor, food is poor. But compared to some US Airlines they are probably good."
Desventajas: "Well for every US airline. Improve everything."
Ventajas: "We think Air New Zealand is by far the best airline we've ever flown on. Service, food, entertainment were all superlative"
Desventajas: "People allowed to bring on too much carry on that will not fit so we all wait in the aisle behind them . Dumb."
Ventajas: "On time service and the captain was good with updates"
Desventajas: "Everything was fine. Nothing stands out as great or bad."
Ventajas: "Everything was outstanding easy and friendly to use"
Desventajas: "I like everything my experiece here was awesome"
Ventajas: "Good crew."
Desventajas: "No food just sofa/coffee service. Boarding too a very long time, probably more customer related than airline"
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "It was like flying in a Four Seasons but better."
Desventajas: "Boring movie selections. 80% Marvel films."
Ventajas: "Everything"
Desventajas: "They are the best and air Canada should learn from them"
Desventajas: "Food was just not that great. Too many peppers in everything!"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Desventajas: "Slow boarding while passengers stand in the queue, late take off"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Desventajas: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"
Ventajas: "Qatar flight is no problem"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "everything"
Desventajas: "nothing"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Terry was wonderful"
Desventajas: "N/A"
Ventajas: "crew is very professional"
Desventajas: "this plane is really old and junky. other flight times on this route get a much better plane"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Excellent service. Flight on time."
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Desventajas: "Some crews are not accommodating."
Ventajas: "just enough time in Doha between flights. Not too long not too short!"
Desventajas: "Asian vegetarian food can be of better quality."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Very very clean plane."
Desventajas: "Movie selection could be improved. Second meal had no vegan option."
Ventajas: "same"
Desventajas: "same"
Desventajas: "Crew members were not concerned. Service was not proper and on time."
Ventajas: "Seat arrangements excellent Crews nice"
Desventajas: "Very disappointed about quality and frequently of food offered"
Ventajas: "Crew is very helpful and friendly. Camecthrough with drinks at good pace. Check in very smooth"
Desventajas: "Food - very mediocre and felt like each meal was similar"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Enjoyed the personal attention and charming personality of the flight crew!"
Desventajas: "Can't think of any!"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Ventajas: "I slept most of the flight and awoke to the smiling faces of the flight attendants."
Desventajas: "Long time to check in. Not the airlines fault. Passengers had so much luggage, I didn't think the plane would leave the ground. There should be a line for people who travel light."
hacía demasiado frio, me resfrié , la seleccion de peliculas deja mucho que desear
hacia demasiado frio en la cabina, me resfrié
Ventajas: "Fast checking and good service on board"
Ventajas: "Plane was clean"
Desventajas: "Security check in needs to be more efficient Plane ran out of food before I could purchase Even water has to be purchased Flight was late"
Desventajas: "4 hr delay"
Ventajas: "Flight attendants super sweet and really paid attention to any needs. Comfy seats, lots of movies to choose from and a tasty breakfast."
Ventajas: "The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic."
Desventajas: "Nothing"
Desventajas: "As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure."
Ventajas: "The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi"
Desventajas: "Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member"
Ventajas: "Very friendly crew."
Desventajas: "Wifi was horrible. Selection of movies was weak."
Desventajas: "The flight from Cairns to JFK that I originally purchased was supposed to be 7 hours of travel time less than what I actually ended up with. The airline changed my flights 4 times after originally booking."
Ventajas: "Professional and friendly staff amazing cabin crew and pilots"
Desventajas: "The inflight wifi was not working the snack was only a biscuit"
Ventajas: "The distance between the seats in economy is inhumane."
Ventajas: "Good crew, efficient and pleasant"
Desventajas: "1. The entertainment system had good choice, but screen resolution wasn't as good as recent flights with Lufthansa, SIA, Malaysia Airlines and AirNZ 2. Nowhere near enough toilets in the middle of the cabin, had to queue over 20 minutes 3. The announcement said water refill stations - where?"
Ventajas: "Crew were very accommodating to the needs to the passengers."
Desventajas: "Limit the recline on seats to less of an angle in economy."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Desventajas: "Seats were awful."
Ventajas: "Arrived safely"
Desventajas: "Horrible check in process from Syd to Melb. Leaving No time to make flight Horrible transit through Melb - missed connecting flight back to sydney Overall not great"
Ventajas: "The legroom my seat had - It was near the exit and didn't have a seat in front of it. The flight was only half full which meant room for everyone to spread out."
Desventajas: "There was hardly any service. The flight left at 9:30pm. We were served dinner an hour later and given a bottled water. Then we never saw any of the attendants until 10 hours later. I had to hunt someone down in order to get some more water."
Ventajas: "Not a lot to like. Some flight attendants were nice. Others not so much."
Desventajas: "Filthy toilets at the beginning of the flight. If they were ever cleaned they didn’t get behind the toilet or the walls. The walls stained with something dripping. Paint peeling in toilet. No room at all. I am small and with seat in front pushed back I couldn’t move."
Ventajas: "On time flight ,no problems."
Desventajas: "All was fine."
Ventajas: "Such amazing service and hospitality on our flight from Jozi to Sydney. Old school 747 looking top class. Cabin crew on point. Simply an amazing experience. Best international flight I’ve been on in years."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Desventajas: "The flight was canceled, after 5 hours of waiting for updates. So we are still stuck in Sydney."
Ventajas: "Fine, but completely unmemorable."
Ventajas: "Liked the food, flight attendants, entertainment and overall comfort even though it's just economy. You just have to come prepared with what you need to stay entertained and comfortable ie snacks, comfortable clothes and shoes, jacket or sweater, pillow, headphones, music. Better of you can bring your own headphones that use bluetooth and headphone jack cable."
Desventajas: "Boarding process is chaotic at best and starts 20 minutes before take off. It works but it's very chaotic for economy passengers. I am sure it's much easier and nicer for premium economy and business select and first class passengers so you get what you pay for lol."
Desventajas: "I’m not sure whose fault it was but we arrived late in Brisbane which caused multiple flyers and myself to miss our flight to Perth. There was no one at the Brisbane airport that attempted to help us solve this problem. No one ushered us through long lines or anything and just told use that, ‘oh well, you’re just going to miss your flight.’ Highly disappointed and in similar circumstances at other airports and with different airlines, I have had much better experiences."
Desventajas: "Seats too cramped and very difficult to get in and out of when the seats in front recline.” Dreadful mid flight snack."
Ventajas: "Checking in was quick, fast through security, very enjoyable visit to the Qantas Lounge and off to board. Boarding was fast, the service was pleasant and the flight right on time."
Desventajas: "If I must be critical the onboard screens are a bit difficult to control. But fine for a short flight."
Ventajas: "Gracious flight attendants. Gluten free meals were good too."
Desventajas: "Only wish they had WiFi on the plane."
Ventajas: "The flight crew allows you to sleep the majority of the flight."
Desventajas: "Plane was dated. No outlets at seats so I couldn’t plug in my CPAP machine. Seats crowded compared to other international airlines."
Ventajas: "Crew were pleasant and engaging"
Desventajas: "Boarding was slow"
Ventajas: "the size of the aircraft and leg room in coach."
Desventajas: "I had ordered a special meal which was never delivered. I also don't like the weight restriction for carryon luggage. I got from the US to Australia without my luggage weighted and carried it on, but on my return to the US was told I had to check it. DO NOT like checking luggage."
Ventajas: "No issues."
Desventajas: "None"
Ventajas: "Flight was comfortable, in flight entertainment was good, food was good"
Desventajas: "Nil."
Desventajas: "Great gluten free options! Thank you!"
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Desventajas: "9 hour delay and zero assistance rearranging car rentals, hotels, EXPENSIVE transfer between airport terminals"
Ventajas: "Good service, on time"
Desventajas: "Coffee, not good enough"
Ventajas: "Surprised they served breakfast on short haul flight. Check in easy."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Desventajas: "Was seated in the center section and after getting settled and buckled in I kept smelling vomit and realized the seatbelt had dried vomit all over it. I couldn't get the flight attendant to help and finally got their attention and was told they couldn't do anything until after we were in the air. I was moved away from my family to another center seat. The flight had many open seats and we should have been kept together."
Desventajas: "Flight was delayed and then didn't board on time"
Ventajas: "Need new planes"
Desventajas: "Qantas didn't help at all with my missed domestic connection between LAX and ATL. Nothing."
Desventajas: "older aircraft"
Ventajas: "Entertainment Is always good"
Desventajas: "The five hour delay. Would have appreciated a phone call so I didn't have to get to the airport so soon. Food used to be so much better"
Sigo varado en Los Ángeles esperando mi e-ticket sin respuesta por parte de la agencia.
Tahiti Nui Was great we did some business class, I don’t know how the regular seats were. LAX is horrible. I wish Tahiti Nui flew through San Diego
Very nice crew. Seat too narrow
Desventajas: "Slow boarding, not able to select seat in advance"
Ventajas: "Amazing, brand new plane. State of the art business class seats. Nice crew"
Ventajas: "Totally reasonably way to fly to tahiti. It seems like a well run airline."
Ventajas: "Liked the tahitian atmosphere on the plane."
Desventajas: "Seats were uncomfortable and hurt my back."
Desventajas: "Very tight seating-uncomfortable. Crew was not very friendly"
Ventajas: "The crew's service, the food and availability of food and drink throughout the whole flight."
Desventajas: "The cabin temperature, it was too warm."
Ventajas: "Would definitely fly Ait Tahiti Nu again."
Desventajas: "No complaints."
Ventajas: "Service was Great, Food was good."
Desventajas: "Coke zero was not complimentary"
Desventajas: "There were not gluten free options for my boyfriend who has a gluten allergy and we put in the gluten free option when asked on the initial questionnaire. My son got food poisoning from the food."
Ventajas: "Very solid experience and comfortable"
Ventajas: "I was able to pick a seat with no one next to me and gathered 2 blankets and 4 pillows and sleep pretty well. I also appreciated boarding back to front and departing on time! Woo! TV Screens were new and updated which was also nice."
Desventajas: "The movie selection was a lot of sad and intense dramas. A few more comedy's and light hearted films would have been preferable."
Ventajas: "They provide blankets, eye patches for sleep, ear buds, and back pillows."
Desventajas: "The head phones aux jack for my seat didn’t work and couldn’t hear the movie. The seats caused aches and no leg room. Lack of air flow. Food wasn’t good either meal I didn’t eat. Economy for 8.5 hours isn’t a nice trip"
Ventajas: "Comfort"
Desventajas: "Location of terminal."
Ventajas: "Easy boarding in Bora Bora, & speedy arrival in Moorea"
Desventajas: "High cost to make any changes to a reservation"
Ventajas: "Nice crew. I liked the packers of socks, earbids and mask."
Desventajas: "The entertainment system was a little outdated. Movies should be on demand, and no tv was offered."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Faa’A International Airport is NOT air conditioned and there can be long lines in the check-in counter for economy class. If you are flying Business Class, the VIP Lounge is a must. It is the only air conditioned room at the airport."
Desventajas: "Food was mediocre."
Ventajas: "seat in business class was fair to poor- unable to fully recline\ food was poor"
Desventajas: "seating and food"
Ventajas: "Comfortable airline, good food, friendly service. I would take it again."
Desventajas: "I don't know if this is representative but we were late both ways (2 hrs and 1 hr). Differently from other airline I've used to do this trip they don't go and offer water during the flight. You can go to get some drinks yourself of course but this is not always easy when your neighbor is sleeping."
Ventajas: "great entertainment options"
Desventajas: "horrid food"
Ventajas: "great options for entertainment."
Desventajas: "The plane food was horrible."
Ventajas: "Old movies little choice"
Ventajas: "Being a redeye flight, they kept the plane dark for about 4 hours & didn't disturb us. The crew was friendly & professional."
Desventajas: "The terminal is not air-conditioned, just ceiling fans, so waiting to board was uncomfortable. We had no ability to select our seats so we had to take what they gave us."
Ventajas: "Frendly crew, drinks unlimited, and lovely time overall"
Desventajas: "Nothing"
Ventajas: "Free movies rocks. Hawaiian air charges for them. Very good food"
Desventajas: "Better food selection, especially for vegetarians. Also, get gingerale!"
Ventajas: "Plentiful blankets, pillow, headphones and earplugs. Food and drink readily available."
Desventajas: "Seats are too small/narrow with little leg room for a 6' person. I was seated in 45A, the last row against the window. The seat backs do not recline yet, the seats in front of us so so, we end up with the guy ahead of my in my lap with zero leg room as my knees were pressed down by the reclined passenger in front of me. Very uncomfortable to not be able to move for 8 hours!!!!"
Ventajas: "Excellent service"
Ventajas: "The seat was uncomfortable. The staff was not friendly. They were serving food and did not let me pass to get back to my seat. And they did not bother to leave any food for me. The movie selection was limited."
Desventajas: "It had to be the worse experience ever."
Ventajas: "It was a very easy and fast check in. The service was super nice, beautiful and very professional."
Desventajas: "That the flight was over already"
Desventajas: "No movieson demand"
Ventajas: "Loved that there was a blanket and pillow provided, that they also provided headphones, earplugs, and a sleep mask, and that they served food and wine."
Ventajas: "The crew was incredibly positive, helpful, and cheerful."
Desventajas: "There were very few movie choices compared to similar flights with other airlines"
Ventajas: "The plane was on time."
Desventajas: "I did not like the schedule. Leaving by 7 in the evening would permit many more connecting flights upon arrival in LA. Leaving Papeete at midnight wss exhausting. There were a lot of empty spaces but when we were assigned seats, we were not asked if we would like a place to stretch out (which we would have!)"
Ventajas: "Lots of space in economy, food was terrific and crew was friendly and helpful"
Desventajas: "Passengers perhaps aren't accustomed to wearing deoderant... stinky!"
Ventajas: "Flight attendants were nice and Lights turned off shortly after T/O to help people sleep, but not much else."
Desventajas: "Flight delayed 2 hours--very hot waiting inTahiti airport, especially when original T/O time was 1 minute before midnight."
Ventajas: "Crew service was great- friendly."
Desventajas: "Uncomfortable seats. So much hardware underneath some there is compromised leg room. Terrible hot food- breakfast in particular."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Not much"
Desventajas: "Too hot Food was awful Delayed on both ends"
Ventajas: "I love everything with Air Tahiti Nui."
Desventajas: "The agent at the counter was unpleasant. I had the impression that I bothered her"
Desventajas: "I booked the flight through kayak and was surprised that we were given two meals. However, both meals included meat. When I asked about a vegetarian option I was curtly asked if I ordered one. When I attempted to explain that I didn't know food would be served the flight attendant just shook his head and walked away."
Ventajas: "Impeccable service"
Desventajas: "No vegetarian options unless you order 72 hours in advance."
Ventajas: "2 meals, adequate quiet time, cleanliness,"
Ventajas: "Food was awesome, crew where 100 per cent, friendly and helpful"
Desventajas: "Selection of movies, thought there could be more of a range"