Ventajas: "El avión muy moderno, la puntualidad."
Desventajas: "El espacio entre filas, un desastre."
Desventajas: "The food is horrible. Bring your own sandwiches. The flight attendants are very nice, but inexperienced. Our flight had to wait for the fate to clear and passengers got up and started taking their bags down while on an active taxi way. They were walking around while the plane was moving."
Ventajas: "The food was very good."
Desventajas: "The amenities and how i was treated was poor. They cater to Chinese people only. Will not fly again."
Ventajas: "Buena atención por parte de la tripulación ."
Desventajas: "Alimentos menos grasosos"
Desventajas: "Comunicación en inglés.. horrible comida"
Desventajas: "Comunicación en inglés... es mínima"
Desventajas: "Pésima comunicación en inglés... malísima comida"
Desventajas: "Everything with airline is fine just people who flying in China are OMG! Be ready to hear and smell. Disgusting"
Ventajas: "La tripulación genial y la puntualidad muy bien"
Desventajas: "Se que estamos en asia pero podrían poner el idioma español a las películas que se ofrecen"
Desventajas: "Spoke better English"
Desventajas: "Customer service"
Ventajas: "Crews are good. The seat has more room for leg."
Desventajas: "The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying."
Desventajas: "Pesima comida"
Desventajas: "Worst airline I ever flew on"
Ventajas: "Average floght"
Ventajas: "Cheap flights and very modern airplane"
Desventajas: "Food wasn’t great, my bags didn’t make the connecting flight."
Ventajas: "Cheap flights, great alliance"
Desventajas: "Food was not great, many people on board were very rude, someone even clipped her nails and airline attendant didn’t say anything"
Ventajas: "Me gustó que al ser un avión más pequeño, había filas de asientos sólo para dos personas, por lo que si viajas en pareja, es muy conveniente."
Desventajas: "Que las opciones de alimentos no fueran exclusivamente comida china para los vuelos internacionales."
Ventajas: "The seats were good, and the food was OK. Crew was polite and helpful."
Desventajas: "We booked 4 seats together, but we got seats separately, all four were middle seats, and they should have done better job."
Desventajas: "El clima de la cabina estaba muy frio y luego ya no aguantabamos el calor. Muy malo"
Desventajas: "Every time the flight was late"
Ventajas: "I liked all the service but I missed my flight yet I was only 50 minutes before and was forced to book another flight to catch up when all I had to do was be helped to make it on the first flight."
Ventajas: "nothing really, except cheap price since I travel last minute"
Desventajas: "horrible food and use plastic spoons and forks are terrible idea.flight delay 2 hrs, no explanation. very hot, i booked in room i shnaghai,"
Desventajas: "Mi maleta no fue subida al avión y llego en más de un dia despues"
Ventajas: "Flight was on time. Staff efficient."
Desventajas: "Seats were uncomfortable. Tv’s kept cutting out. It was so loud."
Desventajas: "Refreshment and beverage served on board are limited"
Ventajas: "Nothing about this flight is terrible, but the service and food definitely fits the lower price bracket."
Ventajas: "Boarding was great, flights on time. Movie selection okay. Crew okay but not the friendliest."
Desventajas: "CANNOT USE MOBILE PHONE EVEN IN AIRPLANE MODE TO LISTEN TO MUSIC OR WATCH OFFLINE CONTENT. Silliest, most outdated rules I ever encountered on a flight. Not keeping up with the times, overly bureaucratic."
Ventajas: "After fighting over and over during rebooking process, we got a direct flight from Shenzhen to Lijiang with a different airline"
Desventajas: "We booked the flight from Shenzhen to Lijiang with stopover in Kunming. They cancelled the flight from Kunming to Lijiang and suggested us to stop in Kunming, refund us the rest, suggested us to either stay in Kunming or take a train or do whatever to get to our destination. That’s ridiculous, we can’t just change our travel plan or take a 10 hours train."
Ventajas: "The tickets were a great price, the staff was great, the entertainment selection was great, and overall I'd give the experience an A-"
Desventajas: "The food wasn't good and it was really hard to request the vegetarian option."
Desventajas: "I missed my flight to Osaka, cause must claimed baggage, re-checked and immigration & security clearanced in at Pudong."
Ventajas: "China Eastern’s business class is a significant cut below all others I have tried. Headsets are cheap, food portions small and uninteresting, crew forgot my requests. Lay flat bed was comfortable. Air fare was cheap but don’t expect luxury."
Ventajas: "compared with others."
Ventajas: "Cabin service was awesome!"
Desventajas: "Food was quite poor."
Ventajas: "Personal atento. Siempre haciendo lo mejor para que te sientas bien."
Ventajas: "flat bed"
Desventajas: "La tripulación no fue amable conmigo porque yo no sabía hablar chino y ellas no hablan bien inglés. No hacen el menor esfuerzo en ayudarte y ofrecerte algo de comer que no sea esa comida horrorosa! La comida es Terrible! Jamás en mi vida, en ninguna clase o compañía me ofrecieron una comida fan asquerosa. Llevar lonchera!"
Desventajas: "Long delay Boarding using the bus Very small distance between the seats Bad and unhealthy food"
Ventajas: "The crew was attentive throughout the flight."
Desventajas: "The length of my layover was long, but for the price being significantly cheaper than competing airlines and and in short notice, I can't complain."
Desventajas: "- at the time of booking could not select seats or make a meal request. SHANGHAI - ORL was not given any meal at all, because they had nothing vegetarian on plane. A crew member felt bad and offered me his "crew vegetable dish" and it had shrimp. So I could not eat that. On the way back I called vayama as their website was down and made my meal request over the phone. Requested vegan meal, was served something made with egg. Very disappointing"
Ventajas: "Friendly crew"
Desventajas: "Phones not allowed to be on in flight, even in airplane mode Battery packs not allowed to be on in flight, no charging"
Ventajas: "Overall is OK"
Desventajas: "Too long wait time at Shanghai"
Desventajas: "There is lack of information of how to get to my second flight. The airlines didn't inform me that i need to go through the border custom, go inside China to get to my second flight. I was late a bit to my second flight because i had to go and ask a lot of people on how to get to the counter of China Southern Airlines. And the airlines told me that i was late, there was no other flight to Ho Chi Minh city so I had to wait till the next day."
Ventajas: "The crew was friendly and polite, the food was good, and good entertainment choices."
Desventajas: "retrasos injustificados en transito, pese a tener tiempo no me dejaron pasar"
Ventajas: "Se demoró 5 horas más en salir, cuando salió nos toco esperar mucho en el avión, no quisieron devolver el dinero."
Desventajas: "Terrible aerolínea y nadie sabía inglés"
Ventajas: "The boarding process was very efficient and the flight attendants were very friendly and accommodating as I do not speak Chinese. The flight was on time and had a smooth take off and landing."
Desventajas: "Not the airline's fault but I was seated with a young child next to me (I was in a window seat) and another young child in front of me. The two kids spent the entire flight jumping around in the seats playing and talking over me. For a short flight it was bearable but on a longer flight would have been very annoying. The flight crew did very little to get them to sit or stop yelling during the flight."