Ventajas: "Well maintained plane, nice staff and over very comfortable."
Desventajas: "The wifi worked only 1 hr of the 3 hrs I bought"
Ventajas: "Everything was great. The crew was nice and the food was pretty good."
Desventajas: "Everything was great."
Desventajas: "Add a low carb meal option"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know."
Desventajas: "It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me."
Ventajas: "Crew was amazing and very comfortable seat"
Desventajas: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Ventajas: "Service, crew, punctuality, plane, seats"
Desventajas: "Food, cold coffee and tea."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
Desventajas: "Entertainment - didn't have to many movies I liked. Food was just ok. I enjoyed the soy sauce beef and rice the most."
Ventajas: "Food and services were great"
Desventajas: "Not a large selection to view on the TV"
Ventajas: "Staff were very helpful and very foamy and comfortable seat"
Desventajas: "No boarding zone number called in economy"
Ventajas: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Desventajas: "The food was horrible. The selections for movies is quite limited."
Ventajas: "Their service"
Ventajas: "Service and the fact that flight was not full provided for a better experience. Staff was super friendly and attentive. The films were new and tv was big! Food was ok."
Desventajas: "Flight attendant didn't mention so well about drink service."
Ventajas: "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."
Ventajas: "Hot food was good. Crew were friendly and helpful. They got me a window flight even though it wasnt on my ticket. Leg room was pretty good. Bathroom had a lot of amenities."
Desventajas: "The seats didn't recline at all. I slept horribly even though I'm pretty good at sleeping on planes."
Ventajas: "Excellent service. Good food. Great entertainment selection."
Desventajas: "No free WiFi"
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Aircraft menu and service"
Desventajas: "Aircraft seat pitch"
Ventajas: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Desventajas: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
Ventajas: "Wonderful service"
Desventajas: "Food was on the very bland side"
Ventajas: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Desventajas: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
Ventajas: "The staff was so friendly, attentive, helpful and pleasant!"
Desventajas: "14 hours on a a plane is a long time, no matter what :/ but it is amazing to be able to fly across the world in a day! The meal schedule was weird, but after we figured it out, it was fine, and the food was pretty good too."
Ventajas: "Staff was wonderful and pleasant. Food was good for plane food. Entertainment was enough to get us all the way there."
Desventajas: "Seats in economy are a little uncomfortable, but to be expected."
Ventajas: "Was a smooth flight, good flight crew. Tasty food too"
Ventajas: "Services and respectful"
Ventajas: "The crew is awesome and food is quite good"
Desventajas: "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"
Desventajas: "No opción de español"
Ventajas: "The service, our seats, overall comfort and cleanliness of the plane."
Ventajas: "flight attendants excellent"
Ventajas: "Everything is perfect!"
Ventajas: "Very friendly staff, happy to explain and let us try the lemonade drink"
Desventajas: "would have preferred more asian food options"
Ventajas: "The food was really good, service was great, and nothing to complain about"
Desventajas: "I don't have any complaints"
Ventajas: "The Star Wars theme was unexpected, and fun. The food was great, fresh, as always on ANA."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Wish there was more movies in English"
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "ANA food and service is awesome"
Ventajas: "Boarding was efficient the crew was polite, professional and helpful, seats were comfortable, and the food was surprisingly good."
Ventajas: "Food is good."
Desventajas: "The entertainment equipment is a little bit out of date. I know this is a short international journey from Tokyo to Wuhan，and this flight is usually not full-loaded. So I can understand the company uses some old equipment on the plane."
Ventajas: "Crew great as always. Bulkhead seating very good for economy class.Has improved."
Ventajas: "Flight crew were amazing! Very hospitable and attentive."
Desventajas: "WiFi was not very good. Connection was very slow and they charge $20 per 100 MB used (instead of one flat fee)."