Todo excelente y servicio de primera.
Distancia entre pasajeros muy buena con asientos libres entre cada dos. El entretenimiento a bordo nulo. Accesos wifi pero de pago. Toda la comida de pago.
Ventajas: "Lo que me gustó que ma tripulación abrió la puerta trasera para que bajaremos xq estaba muy lleno"
Ventajas: "The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use...."
Ventajas: "Vuelo cómodo. Espacio entre sillas suficiente se agradece"
Desventajas: "El premio del tíquets alto."
Desventajas: "Multiple delays. Need to offer back up flights and hold connections for delayed flights."
Desventajas: "Uncomfortable seats."
Ventajas: "Very friendly crew. Complimentary bottles of water. Comfortable blankets."
Desventajas: "No sabia cuando compre el boleto que esta era una linea aerea de bajo costo. No hay servicio a bordo"
Ventajas: "Muy bueno el sistema de entretenimiento a bordo"
Desventajas: "No sabia que cobraban todas las bebidas"
Ventajas: "Crew was considerate, friendly and accommodating . Meals were quite nice as flight fare goes. And the variety of films to watch were great. Two thumbs up, SAS !"
Ventajas: "The promptness of leaving and arriving. The general friendliness of the crew."
Desventajas: "Movie selection is not great. Food was ok maybe slightly better than most airline food. My dissatisfaction is with Washington airport. J had two hours between flights and because of total mismanagement in immigration I missed my flight to atlanta. Totally unacceptable. I might not even get on the ten pm flight."
Ventajas: "Decent movie selection and very smooth landing"
Desventajas: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."
Ventajas: "Jal is the best airline"
Desventajas: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"
Ventajas: "premium economy"
Desventajas: "nothing, it was great!"
Ventajas: "On schedule,great crew"
Desventajas: "Food was really, really bad. Only one very bad choice ignoring health conditions of different passengers."
Ventajas: "The airline staff were so positive and friendly. Really made the long trip easier."
Ventajas: "The flight attendants were pleasant. We received pillows and blankets and a bottle of water upon boarding. Dinner and a snack was served. The seats are comfortable."
Desventajas: "The snack was some kind of pickled vegetable strudel. I wish I could have had a choice of something else. I didn't like that for the whole we were only offered one complementary soft drink."
Ventajas: "My Plus ticket brought me an excellent cold lunch despite the shortness of the flying time (only 1:10). The seats need more recline!"
Ventajas: "Two complimentary meals in addition to complimentary blankets was very nice. Dimming the lights for sleeping was also nice."
Desventajas: "They did not enforce the boarding of the back of the plane after first and business class, as a person sitting in the back of the plane it was a horrible boarding experience. Should also board less rows at a time from back to front. Even though the lights were dimmed I couldn't actually sleep, since the lights were turned back on too often to try to pass out breakfast less than 4 hours after we just had dinner."
Ventajas: "Plane was quite empty"
Desventajas: "Plane wasn't in the best shape"
Ventajas: "Puntualidad"
Desventajas: "Un poco viejo el avión"
Desventajas: "This flight never happened"
Ventajas: "Boarding should be done like this on all airlines"
Ventajas: "the food was greqt"
Desventajas: "the boarding process has no order"
Ventajas: "Late delay and no service from flight staff"
Ventajas: "Scandinavian Airlines was good to work with in person to fix issues."
Desventajas: "This was a connecting flight that was swapped to go to Newark instead of DC due to unforeseeable delays in DC. Not bad in and of itself but they only gave me a few hours notice that my flight was changed (email sent at 1 AM on a 7 AM flight) and I lost my already paid for upgrade to premium economy. They couldn't find any record of me having purchased an upgrade when I went to check in on my 5+ hour flight."
Ventajas: "The plane was neat, clean and well maintained. The food was very good. The crew was professional and friendly. Based on my experience this is a top-notch airline."
Desventajas: "Flight was late and they left us completely hanging at the Stockholm airport with no agents anywhere to be found and no instructions on what to do about the missed connection."
Ventajas: "Igual a todas las aerolíneas regulares"
Desventajas: "Que sea una aerolínea promedio, sin valor añadido"
Ventajas: "The non stop to Copenhagen from San Francisco was excellent. We departed on time, arrived on time.The seats in coach were much more comfortable than other airlines. I will fly SAS again."
Desventajas: "I think if there were a few choices for the dinner service I would have been happy."
Desventajas: "For an international flight, only the first non-alcoholic drink is included for free. Let's say, if you want 2 orange juices, you have to pay for the second. Alcohol, of course, is not free under their system. Snacks? Forget about it."
Ventajas: "Best movie selection, comfy seats, arrived earlier than scheduked"
Desventajas: "Flight attendants were not very friendly, pilot was hard to understand"
Ventajas: "Introduce meals even to economy class"
Desventajas: "Delayed departure. Temperature in cabin was uncomfortably hot while waiting for departure."
Ventajas: "Flight itself was OK"
Desventajas: "It was very difficult to understand from the reservation or the website if I need to pay extra for a checked baggage. My emails weren't answered, and when I finally realized that I did have to pay - it was 85$ for one suitcase!!!!! SAS - are you out of your mind?! The suitcase cost more than the flying ticket! Sorry, but no SAS for me anymore. BAD BAD service and exploiting of customer's naivety. I'm furious."
Ventajas: "It flew"
Desventajas: "The effort put in to work with change of plans"
Desventajas: "Only water or coffee/tea. Not even soda."
Ventajas: "Crew was excellent"
Desventajas: "Was put on standby because all passengers could not wait in gate area after checkin. Stood in public hallway for nearly an hour - no seating in area where told to stand."
Ventajas: "I am angry about the inability to contact a SAS person."
Desventajas: "You think I should of gotten frustrated on my vacation!!!"
Ventajas: "The flight was on time and the crew was friendly"
Desventajas: "My luggage did not follow me to Geneva as it was supposed to do. I hope it will come today in Annecy where I am staying."
Ventajas: "It was the only non-stop flight for our needs. Timing was great too. It was nice to have 2 seats to ourselves."
Desventajas: "Going over our flight was cancelled at the last minute. We paid more for a non-stop flight we did not receive, lost wages because we both worked half-days to accommodate this flight departure time, and lost half a day of our trip. When we did fly on SAS to return, I found the service and amenities lacking. Why serve drinks well before your meal time and then not come back through with drinks again? Overall, it was not the best flight experience."
Ventajas: "Flights were on time. Crew was great."
Ventajas: "It was impossible to contact with sas, so we had to pay for another fligt with Norway air. Wr found a fliht only a day after so we also had to pay almost 450€for the hotel. Now we try to contsct sas to get all the money we lost. Can you help? I gess that if we booked a flight by avent he would take care of all this expences. Chava"
Ventajas: "Flight was breezy, no complains. Nice staff Food leaves room for improvement but over all a pleasant experience But please read below"
Desventajas: "So you lost my luggage.. These things happen. However.. If someone pays 8 k for a one way ticket you might be able to come to the conclusion that it's an urgent trip as is. And respond or /and follow up so that I know what to do as far as cancel all things and /or max out my cc to get the things I need. Nothing from you, no word. No one picking up the phones. 8 thousand dollars worth of silence."
Ventajas: "Excellent customer service and very clean."
Ventajas: "A tiempo, avion relativamente nuevo, buen servicio"
Desventajas: "Asientos un poco chicos"
Desventajas: "Lost luggage"