El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Simple check in and boarding, right on time."
Desventajas: "I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight"
Ventajas: "The seat was very spacious"
Desventajas: "More space to put things"
Ventajas: "Crew was attentive and informative of delays"
Desventajas: "This was American Airlines .. my Bags came out late even though i was in Biz Class"
Desventajas: "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."
Ventajas: "JAL flight crew were excellent and friendly"
Ventajas: "The crew and food both are amazing."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing"
Ventajas: "I like the guy who’s checking me in he’s very kind."
Ventajas: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Desventajas: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."
Ventajas: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
Ventajas: "Very smooth ticketing and boarding on Tokyo to Manila."
Desventajas: "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."
Ventajas: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
Desventajas: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
Ventajas: "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
Ventajas: "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
Ventajas: "Space between the seats."
Desventajas: "Color of the seats."
Ventajas: "Nice leg room and excellent head phones nice crews"
Ventajas: "Great airline, roomy seats and they don't nickle and dime you like other airlines."
Ventajas: "The crew were very polite"
Desventajas: "No choice of menu and films only very limited choice."
Ventajas: "Excellent food. Lots of food, drinks. Comfortable plane."
Ventajas: "Crew was very pleasant"
Desventajas: "Food was fair, not great."
Ventajas: "The on board service was very pleasant. Enjoyed the movies on my seat's TV screen. Enjoyed the food very much!"
Desventajas: "First time on a 787 so was a little disappointed the economy class seating was still a little cramped, the in-flight entertainment and service made up for it though."
Ventajas: "service was excellent. Seating was OK in spite of it being economy."
Desventajas: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."
Ventajas: "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
Ventajas: "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
Desventajas: "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."
Desventajas: "Crew that joked around and made loud laughters during flight Nonchalant crew serving attitude with reckless, indifferent safety demonstration Tasteless snack Delayed takeoff and prolonged landing AC as cold as in a fridge"
Desventajas: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."
Ventajas: "Once again the service from the flight attendants was perfect."
Ventajas: "Entertainment was good"
Desventajas: "Seats were uncomfortable, food was terrible"
Ventajas: "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
Desventajas: "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."
Ventajas: "I have gotten used to long flights on various American airlines where it seems the staff do the minimal amount. Service is so incredibly better on Japan Airlines. Staff respond when you ask for assistance. They smile and work with the passengers. They were actively present almost all the time which was amazing. There is just no, "no," on Japanese Airlines. I loved the media options."
Desventajas: "It has been a while but the food was not as good as I remembered from way back when, or maybe that was Korean Air? It was, however, hot when it should be hot and cold when it should be cold."
Ventajas: "Always on time"
Desventajas: "No clue when it's boarding time and no announcement"
Desventajas: "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."
Ventajas: "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."
Ventajas: "Great seating very spacious for economy class.... I got a pillow a blanket and lots of leg room... I enjoyed the in cabin service... TV was nice lots to choice from great movies..... I enjoyed free Wine.... And loved my ice cream treat... Felt like first class.... Thank you"
Ventajas: "Staffs areattentive"
Desventajas: "Chair space so limited"
Ventajas: "Our flight had a long delay, but one we were on board it was a short and smooth flight."
Ventajas: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Desventajas: "nothing really"
Ventajas: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too!"
Desventajas: "Small overhead bin. Not deep enough, I had to turn my suitcase sideways. Luckily there was no one in our middle seat or I'm not sure where they would've put their baggage."
Ventajas: "The staff took pride in providing excellent service from check in till landing."
Desventajas: "Still paying for wifi in 2016"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Service with a smile goes even longer for long flights. Excellent service throughout the flight. Loved the feeling of spaciousness, even in Economy. Great sleep as a result."
Desventajas: "Number of movies available in Entertainment was limited, especially compared to competitors like Singapore Airlines. Ran out of good choices on a long flight."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Amazing service"
Ventajas: "Almost everything"
Desventajas: "Can't say because I was satisfied w/ my flight"
Ventajas: "Clean and comfort"
Ventajas: "Crew and seats were good"
Desventajas: "Ordered vegan meal was terrible, hard to eat. Had to go with the regular meal instead to eat something, which was okay, but also not great."
Ventajas: "Food was great. Service was great."
Ventajas: "Clean, kind cabin crew & nice meals"
Desventajas: "Everything was great"
Ventajas: "Everything. Seat...crew...food...all of it."
Desventajas: "Can't think of anything. All was great."
Ventajas: "The seat is comfortable."
Desventajas: "One toilet got dirty, and I had to wait for another toilet. One option of the food was no longer available."
Ventajas: "Very efficient crew. Good food. Good movies."
Desventajas: "More room around seat."
Ventajas: "service, food, kindness"
Ventajas: "The great service and comfortable flight"
Ventajas: "Very good service. Spacious one leg space. Good food. Would love to travel again by Korean airline. Thank you !"
Desventajas: "Would have loved if some chocolates and cakes kept to eat in the mid of the journey. But no problem. Overall a very good airline. Thank you !"
Ventajas: "Flight attendants friendly and helpful."
Desventajas: "My luggage was not put on my flight and I had to wait a day. Also the person next to me had a dog that died on the flight."
Ventajas: "Food was very good. Blankets anb pillows too"
Desventajas: "Poor choices of musict"
Ventajas: "Very clean and polite flight crew."
Desventajas: "I wasn’t able to choose my seat at 24hr check in so I was stuck in the middle and getting out was awkward as I would have to wait for person in aisle seat to eat, wake up or get up themselves."
Ventajas: "Crews are excellent."
Desventajas: "Toilet floors were dirty and wet."
Ventajas: "Excellent service and delicious food and clean."
Desventajas: "No wifi on board. Not many movies."
Ventajas: "Sat on the runway for 40 mins with no explanation"
Desventajas: "Delayed flight"
Ventajas: "Friendly staff, good leg room, pillow and blanket are provided and food was pretty good too."
Ventajas: "Oh this was such a great flight... service was perfect!"
Ventajas: "I liked the seats and the comfort."
Desventajas: "The dinner didn't taste that good. The portion was small and I was hoping they would have Kalbi."
Ventajas: "Great flight crew, speedy and efficient departure procedure"
Desventajas: "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."
Ventajas: "Terrible waiting without food and drink even you have Money to buy. You could Not buy any which call meal or water easy. We had delayed 3 times without helping from Korea air."
Desventajas: "not comfortable with the seats"
Ventajas: "Service was not bad, was clean and polite crew."
Desventajas: "My ticket did not have the boarding gate number and information send me to the wrong gate and I missed my flight, I had to wait for another 10 hours for the next flight and I was told that I must pay $120, after long negociation, staff waived the fees but I had to wait for more than 10 hours at airport and missing my flight and everything connected to it."
Desventajas: "Staff were oddly unfriendly and I was awakened twice"
Ventajas: "Everybody was friendly and courteous"
Ventajas: "The flight crews are friendly and very active I love the smooth airborne and landing the food was delicious"
Desventajas: "I would have appreciated more movie options and TV show options on the entertainment monitor."
Ventajas: "The service provided was of a high standard. See the comments mentioned above,"
Desventajas: "The reading light has to be a bit more directed to the person sitting in the aisle seat."
Ventajas: "Aircraft was extremely comfortable. Check-in and boarding process very efficient Service was amazing!"
Ventajas: "Timely and professional services,well polite and corteous staff"
Ventajas: "Great legroom, good food options, and professional staff. My only complaint is the somewhat limited entertainment selections. Overall a great experience."
Ventajas: "upgrade the food quality"
Ventajas: "Crew members are very courteous, one of them specifically checked on me to ensure I was comfortable and brought me Tylenol!"
Desventajas: "The Entertainment selection on a long flight is limited!"
Ventajas: "We had a short connection after a Korean Air Flight from Hanoi to Seoul before catching KE 085 to JFK. The time pressure was heightened because the first flight take off was delayed. There was an attendant waiting as we deplaned in Seoul who escorted us to the gate and assured us that the plane would wait for us. And miraculously, our baggage tagged for short connection, did make it with us to JFK!"
Desventajas: "Would love more Movie and TV options"
Ventajas: "The service of overall the price"
Ventajas: "I liked that i had two seats to myself"
Desventajas: "No VR goggles"
Ventajas: "Friendly efficient service by crew at check-in and in-flight"
Desventajas: "Super tight space with very little leg rooms and no in-flight entertainment"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The entertainment was great ,and the food"
Desventajas: "Waiting on long line to use bathroom"
Ventajas: "The staff members were really nice and it was an enjoyable flight."
Desventajas: "The food. The noodles were over cooked, but the rest of the meal was good."
Ventajas: "This was my first time on Korean Air. The flight attendants were so kind and attentive to everyone. I was very impressed. I felt the seats had more leg room and leaned back further than airlines I've flown on in the past."
Ventajas: "While I slept for part of the flight they placed a note telling me that they let me sleep and didn't want to disturb me."
Desventajas: "There were no outlets on the plane to charge my devices and it was very cramped in my seating area."
Ventajas: "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
Desventajas: "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
Ventajas: "Multiple rounds of complimentary food and drinks"
Desventajas: "Unable to sleep"
Ventajas: "Bathriom cleanliness and the good work of the stewardesses"
Ventajas: "Everything was great. The crew was nice and the food was pretty good."
Desventajas: "Everything was great."
Desventajas: "Add a low carb meal option"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Excellent crew!"
Ventajas: "Staff were friendly. Alcohol beverages are free. Good upsated movie selections."
Ventajas: "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
Ventajas: "Perhaps the most courteous airline I’ve experienced."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "It was a quick flight, and as it left at night Japan time, I was able to actually sleep 7 hours or so of the full flight."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Food and services"
Ventajas: "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
Desventajas: "Entertainment - didn't have to many movies I liked. Food was just ok. I enjoyed the soy sauce beef and rice the most."
Ventajas: "Food and services were great"
Desventajas: "Not a large selection to view on the TV"
Ventajas: "Service and the fact that flight was not full provided for a better experience. Staff was super friendly and attentive. The films were new and tv was big! Food was ok."
Desventajas: "Nothing. It was perfect. Comfortable, cute stewards"
Ventajas: "Flight was fine"
Desventajas: "I asked for a small water bottle (early flight from Tokyo to Jkt they gave a small water bottle) and it seems they mase a big deal to give me one and I traveled with my 2,5 yo and I tried to keep her hydrate since she has problem with dryness ans her skin"
Ventajas: "Excellent service. Good food. Great entertainment selection."
Desventajas: "No free WiFi"
Ventajas: "Good service"
Desventajas: "baggage was broken."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Aircraft menu and service"
Desventajas: "Aircraft seat pitch"
Ventajas: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Desventajas: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
Desventajas: "See subject line"
Ventajas: "Wonderful service"
Desventajas: "Food was on the very bland side"
Ventajas: "The staff was so friendly, attentive, helpful and pleasant!"
Desventajas: "14 hours on a a plane is a long time, no matter what :/ but it is amazing to be able to fly across the world in a day! The meal schedule was weird, but after we figured it out, it was fine, and the food was pretty good too."
Ventajas: "Staff was wonderful and pleasant. Food was good for plane food. Entertainment was enough to get us all the way there."
Desventajas: "Seats in economy are a little uncomfortable, but to be expected."
Ventajas: "Was a smooth flight, good flight crew. Tasty food too"
Ventajas: "attendents were very friendly and very accommodating."
Desventajas: "No opción de español"
Ventajas: "Service was great."
Desventajas: "Seats had a lot less leg room than a typical plane and, really, the food could have been better."
Ventajas: "The service, our seats, overall comfort and cleanliness of the plane."
Ventajas: "flight attendants excellent"
Ventajas: "Everything is perfect!"
Ventajas: "Good food and service"
Desventajas: "Delay too much time"
Ventajas: "Best leg space, new air crafts, kids gifts"
Desventajas: "Food choices are very average. Nothing for vegeterians if you do not order in advance. English language accouncements were not clear at all - not great for an international flight"
Ventajas: "Very friendly staff, happy to explain and let us try the lemonade drink"
Desventajas: "would have preferred more asian food options"
Ventajas: "Very awesome and polite crew. Exact reason why I chose ANA"
Ventajas: "Great service and great food"
Desventajas: "No complaints from me"
Ventajas: "The Star Wars theme was unexpected, and fun. The food was great, fresh, as always on ANA."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Wish there was more movies in English"
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Great service and good food"
Desventajas: "Nothing felt like they were glad to have me onboard."
Ventajas: "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."
Ventajas: "Most all."
Desventajas: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
Ventajas: "I flew from ORD to Tokyo and DEL to Tokyo. The flight was clean food was really good. What I like the most about ANA is the leg space in basic economy. The flight from Delhi to Tokyo was brand new 787-9 :)."
Desventajas: "The only gripe for me would be the movie selection. There are not that many choices."
Ventajas: "I liked the plane! Beautiful and new, the Boeing 787 Dreamliner was a pleasure to ride in. Staff was as pleasant and helpful as they always are on ANA and despite the long delay due to an engine repair, the ANA staff conducted themselves incredibly professionally."
Desventajas: "It wasn't such a bad experience for me but the plane did have a mechanical failure and the part was not in stock in Cambodia so had to be flown in. That resulted in a 24 hour delay. The ANA staff were excellent and did take care of us well."
Ventajas: "Crew great as always. Bulkhead seating very good for economy class.Has improved."
Ventajas: "Crew very helpful. Seat was very good, food excellent."
Desventajas: "A comfort kit on a ultra long haul flight goes a long way"
Ventajas: "Serve customers with a smile"
Desventajas: "Better tasting meal packages served at economy cabin"
Ventajas: "Amazing crew, great seating area and tasty menu."
Desventajas: "Flat beds on second flight"
Ventajas: "SQ always the best service"
Desventajas: "Great Airline. Great staff and service. Good food and drink."
Ventajas: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Desventajas: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
Desventajas: "Cramped seats, no leg room, horrible food, stupid COLD snack!"
Desventajas: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Ventajas: "Food was good"
Desventajas: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
Ventajas: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Desventajas: "All good"
Ventajas: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Desventajas: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Ventajas: "The attentiveness of the flight attendants and the new plane."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Most everything"
Desventajas: "Crying babies made it tough to sleep the whole flight"
Desventajas: "Some staff not courteous which surprised me"
Ventajas: "The crew were excellent"
Desventajas: "I'm 6'2" and the regular economy seats didn't give me enough to leg room"
Ventajas: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Desventajas: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
Ventajas: "Loved the hot towel service"
Desventajas: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
Desventajas: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Ventajas: "Crew was good."
Desventajas: "Despite booking Hindu vegetarian meal, chicken was served. The seats were too uncomfortable and no space at all."
Ventajas: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Desventajas: "Nothing bad to say about this flight. Great airline."
Desventajas: "The cabin was quite warm"
Ventajas: "friendly staff top Service top Inflight"
Desventajas: "old aircraft, no usb or power point charging. choice of 5 movies"
Ventajas: "Non stop to HK"
Desventajas: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Helpful crew. Full food service!"
Ventajas: "Crew was overall friendly"
Desventajas: "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
Ventajas: "ending meal was very late like an hour or less before landing"
Desventajas: "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."
Ventajas: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Desventajas: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
Ventajas: "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
Desventajas: "Don't change anything!"
Ventajas: "Hard to find lounge for bclass users"
Ventajas: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Desventajas: "Nothing negative to report"
Ventajas: "Consistency of service, efficient"
Desventajas: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Desventajas: "poor ground and inflight crews hospitality poor food quality poor food variation"
Ventajas: "Second bag was four foot bronze statue, no problem or extra cost"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Desventajas: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Ventajas: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Desventajas: "I have no complaint"
Ventajas: "Everything else was good"
Desventajas: "I purchased wifi and it was too slow to load my movie. Ear buds fell out of ears."
Ventajas: "Extremely polite flight crew"
Desventajas: "-The food was pretty bad -Not much leg room"
Desventajas: "Food and drink service"
Ventajas: "Very good entertainment system."
Desventajas: "Food was horrible. No drink service. Old seat."
Ventajas: "Everything was on time and the food and service was good."
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Ventajas: "The entertainment system has huge offerings."
Desventajas: "The food could be better."
Ventajas: "Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious."
Desventajas: "Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?"
Ventajas: "The crew were busy but very attentive"
Desventajas: "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "the flight itself was fine. the crew is professional"
Desventajas: "They lost my luggage and 4 days later I still don't have it. They are not being very helpful at all in recovering it or taking responsibility for it"
Ventajas: "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
Desventajas: "My earphones was broken, a little bed for me. Entertainment without sport news."
Desventajas: "Worst international trip I have taken in my 51 years. Was so cramped in my seat i literally could not move or reach for my things under my seat. Never again taking Cathay Pacific."
Ventajas: "On time food"
Ventajas: "Familarity with airline"
Desventajas: "Limited food options. No drinks service."
Ventajas: "All the flights had bad Kosher food"
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Desventajas: "No hay películas en español"
Ventajas: "Overal, very pleasant flight."
Desventajas: "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
Ventajas: "It was a lovely flight. Food/drinks were excellent."
Desventajas: "Toilet cleanliness needs to be better."
Ventajas: "Leg room, food, airline staff"
Desventajas: "Too hot in the plane"
Desventajas: "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
Ventajas: "The new airplanes have usb plugs and had more pockets on the seat in front of you to place small personal items such as glasses, etc. Appreciated the crew’s offer for assistance when my lap toddler had a tantrum mid flight."
Desventajas: "Inconsistent with what was offered for the children. One flight provided food , juice and toiletries for my infant. The long haul flight didn’t give anything at all. I just had my lap toddler and my toddler share food since my toddler couldn’t finish all the food provided."
Ventajas: "The Stewardesses were polite"
Ventajas: "The cabin crew was nice, courteous, and professional. The cookie and juice were good. The variety of music was nice."
Desventajas: "The flight was delayed an hour. Airport crew leaves a lot to be desired. The passenger next to me took up too much space- no fault of the airline tho. The soy chicken was salty."
Ventajas: "The flight attendants were professional and attentive."
Ventajas: "Great customer service. Very attentive"
Desventajas: "Lack of room"
Ventajas: "Left earlier than expected and accomedations with movies and food was great"
Desventajas: "They were limited with certain meals"
Desventajas: "They asked me to change my seat, but when we asked to sit together with my husband, they were not able to accommodate it"
Ventajas: "Service is good."
Desventajas: "Wash rooms are limited"
Ventajas: "Plane was clean"
Desventajas: "The crew was uninformed and unobservant to actual conditions in the cabin. They kept the air conditioning on and no one was available to address the situation. People started to take their winter coats out of the overhead bins and sit in their seats with coats on. They spent a significant amount of time repeatedly requesting that the window shades be moved up or down. Frankly, if I buy a window seat I should have the option to look out the window if I'm not disturbing my neighbors."
Ventajas: "Chicken rice"
Desventajas: "Mess in TPE"
Ventajas: "Flying beats driving"
Ventajas: "Everything! Very organized!"
Ventajas: "I made it home"
Desventajas: "Next time I book a flight to make sure I pick a seat of my choosing or pay for a seat.. the seat that I was in was absolutely horrible"
Ventajas: "CREW AND PLANE"
Desventajas: "Hindi selection of movies was not good"
Ventajas: "Great crew. Super friendly."
Desventajas: "1-hour delay due to inclement weather"
Ventajas: "Nice flight great service"
Desventajas: "I like everything"
Ventajas: "Service is good."
Desventajas: "Food is too simple."
Desventajas: "Flight was delayed."
Ventajas: "The seat in the economy is very comfortable. The cabin is very clean."
Desventajas: "I was at the window seat. They weren't really paying attention to me when they bring water or collect the trash."
Ventajas: "Plane was newer & clean. Cabin crew was helpful & nice with my dad transferring from wheel chair to the plane"
Desventajas: "My family traveled with my 80 year old dad but Hong Kong ground crew would not allow us to board together. My wife & I had to carry all our carry on baggage since my mom was the only one allowed to board with him. All three previous flights the ground crew allowed all of us to stay as a family."