United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink."
Desventajas: "More variety of options for the vegan meals..."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "The crew was very good. The service was fine."
Desventajas: "The food could have been better."
Ventajas: "The cabin staff were extremely caring."
Ventajas: "The food and the crew were great."
Desventajas: "I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest."
Ventajas: "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
Desventajas: "Nothing"
Ventajas: "I enjoyed the flight because the flight NH9 wasn't fully booked, I used my next seat too. Also, the crews are generally better then usual, more smile. Food also better than last severity trips."
Desventajas: "Even so, food can be better. I want more western drama on entertainment."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Slept much of the time"
Desventajas: "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "The flight attendents were very attentive. I started to havecan upset stomach on decent and the attendent checked in on me to see if I needed any help, she got me a botte of water and checked in on me again once we had fully landed. I really appreciated the concern and care they showed."
Ventajas: "The staff are so friendly and helpful. The seats in premium economy are perfect for long flights and the food was great."
Desventajas: "Nothing bad"
Ventajas: "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
Desventajas: "The lounge was somehow poor and noisy because of the airport constructions."
Ventajas: "All the flight attendants were doing excellent customer service and there was good food."
Desventajas: "There was nothing that I didn't like."
Ventajas: "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
Desventajas: "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."
Ventajas: "ANA's entertainment service is quite nice! I don't get bored on the plane. They always keep the washroom clean and I always appreciate it."
Ventajas: "Very smooth boarding process and excellent, lovely flight attendants"
Desventajas: "None"
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
Desventajas: "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."
Ventajas: "There was a air hostess I wish I knew her name I was seated at the very back she really took care of me she thought I was sick she kept asking me am I ok Flyer NH 175 LAX / Nairta because I did not eat at all the food was good don't get me wrong all Airlines should have people like her"
Desventajas: "My flight arriving Narita was lat but I was taking care everything was a range excellent again"
Ventajas: "Very polite staff"
Desventajas: "The curry made me sick and the movies were outdated."
Ventajas: "I had a headache and I asked for getting aspirin to one flight attendant. Later on, I found out that many attendants were aware of my situation and kindly checked-in regularly if I was OK. Excellent hospitality no matter what kind of class your seat was!"
Ventajas: "Great food (I am biased towards Japanese cuisine, though), slept well, and great service."
Desventajas: "The entertainment choices for English speakers was a bit limited."
Ventajas: "Smooth , professional crew and their hospitality and especially their smile and attention to passengers is unparalleled."
Desventajas: "I'm flight entertainment seemed a little limiting to me- more updated and new releases can enhance I've really experience"
Ventajas: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Desventajas: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
Ventajas: "Sturdy seat cushion for long flight, good food selection, and plenty of current movies to keep one occupied for hours. Over 8 hours of lights out for sleeping."
Desventajas: "Everything perfect for me!"
Ventajas: "Good price"
Desventajas: "Stink in the plane"
Ventajas: "Solid service, high level of comfort and an overall rewarding experience. I am quite satisfied with Ana and am looking forward to flying with them again next year."
Ventajas: "The flight attendants were extremely attentive and courteous"
Desventajas: "The meals were awful"
Ventajas: "The plane was very clean. Staff was very polite and helpful. Foodoffering was very good."
Desventajas: "No opción de español"
Ventajas: "Everthything"
Desventajas: "Nothing"
Ventajas: "They had good movies and music of my choice."
Desventajas: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."
Ventajas: "Most of all are good."
Desventajas: "My son was sleeping, so he couldn't have a breakfast. I think it not kind."
Ventajas: "Fantastic customer service, excellent food everything was best and clean."
Ventajas: "Best flight ever"
Ventajas: "Ana crew always excelant This round was a little less sweet n outgoing than in used to. But still did there job well."
Desventajas: "Food as with crew as well as movie selection Yoon seemed a touch below the high standards in used to."
Ventajas: "The food were good and just enough for the inflight need"
Desventajas: "The time to get to the next flight is so tight! I wish there's a 30 minutes more so I don't have to rush and be the last one to get in the plane."
Ventajas: "Efficient, courteous crews,"
Desventajas: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
Ventajas: "The food was really good, service was great, and nothing to complain about"
Desventajas: "I don't have any complaints"
Ventajas: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "The food and disipline on boarding the passangers according to their classes"
Ventajas: "Amazing crew, very nice and helpful."
Ventajas: "Crew were amazing and great entertainment"
Desventajas: "Boarding could be better"
Ventajas: "The help desk employees who helped me rebook my flight."
Desventajas: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Desventajas: "The person next to me had a distinct body odor."
Ventajas: "Always love the SIA business product on long haul."
Desventajas: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Ventajas: "Crew , announcements were restful , not loud and blasting like some airlines"
Desventajas: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Desventajas: "Great Airline. Great staff and service. Good food and drink."
Ventajas: "Everything, perfect flight"
Ventajas: "The crew was amazing. The seat were uncomfortable"
Desventajas: "Food could have been better."
Ventajas: "Extra touches and super pleasant and courteous staff."
Ventajas: "The crews on board were amazing!"
Desventajas: "The service from the ground staffs are not as good a the crews onboard."
Desventajas: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."
Ventajas: "Boarding. Timely departure"
Desventajas: "Entertainment selection."
Ventajas: "Service was excellent, always with a smile."
Ventajas: "excellent - comfy plane, great service, excellent stuff."
Ventajas: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Desventajas: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ventajas: "The seats were comfortable and the staff was very attendant!"
Desventajas: "No complaints"
Ventajas: "Everything else"
Desventajas: "Food was less than marginal"
Ventajas: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
Ventajas: "The crew was very nice and professional and the amenities were top notch."
Desventajas: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Ventajas: "The trip was horrible we have to sit separately three places."
Ventajas: "Very organized"
Desventajas: "Seats could be a bit more comfortable in premium economy"
Ventajas: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I was inpressed"
Ventajas: "The flight attendants were amazing."
Ventajas: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Desventajas: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
Desventajas: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ventajas: "There was nothing to complain about..a very friendly staff, departure on time !"
Desventajas: "No newspapers and magazines on board !"
Ventajas: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."
Ventajas: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Desventajas: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Ventajas: "Service from Singapore airlines"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Food was delicious!"
Ventajas: "Comfort Great book the cook meal choices Restful Attentive service"
Desventajas: "What’s there not to like about SQ"
Ventajas: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Desventajas: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
Ventajas: "Crew was great. Food not bad for airline food . It was clean."
Ventajas: "The service, seats, food, drinks and bed!"
Desventajas: "I reserved a window seat on this site but was given a middle row instead when I checked in."
Ventajas: "they even addressed me by name"
Ventajas: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ventajas: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Desventajas: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Ventajas: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Desventajas: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Singapore air has amongst the best service out of all airlines."
Ventajas: "Had to get new boarding passes at JFK eventhough issued passes at Rochester without gate numbers but was then able to check that my bags were transferred to SIA."
Desventajas: "I could not select a seat on JetBlue. Indian vegetarian food was mainly rice and potaoes and bread, not much protein like paneer or egg for the non-vegans like me."
Ventajas: "Everything was amazing. Best flight I've ever been on!"
No refunds for flights that I could not take due to Covid restrictions
Ventajas: "The crew was very very attentive. Asked if we wanted water at least 4 times in the first 3 hours of the 12 hour flight before bed. (Red eye flight) They did there jobs well."
Desventajas: "The dinner choices have been exactly the same for many years now. It’s probably time to bring the menu up to the times again. Food wasn’t bad but it does need a refresh."
Desventajas: "Repeatedly delayed, almost missed my next flight"
Desventajas: "Please have the option to order Kosher meal!! The 1st air company that I use, that don’t offer this basic service!! Ridiculous!!"
Ventajas: "Crew were helpful and pleasant and it was nice to get a drink of water, a cookie and the offer of a cup of tea or coffee"
Ventajas: "The corn chips!"
Ventajas: "Entertainment and board WiFi excellent"
Desventajas: "Boarding was a surprise, at least 200 m walking in the light rain, no previous warning."
Ventajas: "The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment."
Desventajas: "Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible."
Desventajas: "It ran a bit late"
Ventajas: "The seat was spacious and the crew was very nice!"
Desventajas: "Nothing"
Ventajas: "I was disappointed that Air New Zealand charges US15 to reserve specific seats. For our party of 3, that would be US90 RT so I didn't do it. But at the gate I asked for window seats and the attendant gave us excellent seats at the front of the plane."
Desventajas: "No issues that caused us any problems."
Ventajas: "Bulk head seats were great."
Desventajas: "It would have been nice if it had not been almost 2 hours late!"
Ventajas: "Great food and crew"
Desventajas: "Seat comfort , WiFi"
Ventajas: "Great pitch"
Desventajas: "All good: 777:300"
Desventajas: "One of the flight personnel I felt was very rude"
Ventajas: "The crew was super courteous and nice."
Desventajas: "Nice newer aircraft and the crew goes out of their way to make you feel comfortable."
Ventajas: "Please read notes above -"
Ventajas: "Baggage made it all the way to Queenstown from Perth"
Desventajas: "Check -in staff said that there were no seats available in emergency exit rows so put us in the row in front. We couldn't recline and thete were several seats empty in the emergency exit row behind us."
Desventajas: "For the $s paid for this flight the crew could be a little bit friendlier and having a smile on their face."
Ventajas: "Very fun and attentive crew. Always food and drinks available. Very comfortable seats and lots of options for movies and activities."
Desventajas: "Nothing#"
Ventajas: "777 with really comfortable economy class seating, excellent selection of on-board entertainment, convenient A/C power at each seat and very friendly cabin crew made the trip a pleasure."
Desventajas: "No in-flight wi-fi at any price. I took it for granted they'd have it, probably should have checked first and downloaded what I needed ahead of time."
Ventajas: "Crew solid n friendly enough"
Desventajas: "Seats too tight n cramped"
Ventajas: "After the schedule for my Houston flight was delayed by 3 1/2 hours, customer service was able to put me on a flight thru LAX which got me back to my original ORD arrival time and avoided an overnight stay before continuing on home. The meal vouchers offered were an unexpected bonus. Thanks."
Desventajas: "Foot space in front of seat was limited."
Ventajas: "Inflight magazine was just the right length for the flight time"
Desventajas: "Cookie was stale and coffee was nothing special... but that’s typical of all airlines"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "We flew premium economy which included every luxury we could desire. We could not be more satisfied."
Desventajas: "Nada"
Desventajas: "If the customer is given the option of special meal - 1. the special meal should be what one selects. I selected Hindu meal as per option and was being served Veg Jain Meal. 2. Should be made available. Though I booked the flight for both me and my wife and the special meal request was for both, the wrong Veg meal was made available only to my wife. Something is not right with their system. One you serve what you make us select and then the system is recording only for one passenger."
Ventajas: "Excelente todo!"
Ventajas: "Premium Economy was worth the price! The section was not as full, and the service was wonderful."
Ventajas: "Good thing, we got there."
Desventajas: "The flight attendants did nothing and told us we had to buy water. Really?? We were over charged for our baggage by a long shot. You sell cheap flights but by the time you pay for bags it is no longer a deal."
Desventajas: "the person next too me was overflowing in their seat so much they took up a quarter of my spot.. it was not work making the flight uncomfortable by making a stink about it but I paid for a whole seat not 3/4 of one!"
Ventajas: "It was a short flight :)"
Desventajas: "- seat space is tiny, and I'm 6'2" - plane was full to the brim - in-seat TV was annoying: either you paid for something, or it kept turning on and showing advertising - engine noise was terrible. I needed to use noise-cancelling headphones just to hear myself think. - sat on the tarmac in SFO for 1/2 hour before takeoff"
Ventajas: "Things generally went well on this flight; you never know what you're going to get, and this was successful- all went well!"
Desventajas: "Wasn't all that bad!"
Ventajas: "Ninguna"
Desventajas: "Lo perdí"
Ventajas: "I had always had a pleasant time with this airline but this 2nd longer flight wasn't it's best! I still have good opinions about this airline and plan on using it in the future."
Desventajas: "My neighbor in a 4 seat section kept elbowing me. Seats seemed to be too close to each other and for people who aren't average weight it is hard for them to stay within their given space. Eating meals was difficult because some people use their elbows all over the place."
Ventajas: "The staff were very kind. The amendies (pillow, blanket and headphones) were great. The airplane food and wine selection were nice."
Ventajas: "Courteous crew members and nice aircraft. New technology at check-in allows faster drops off for luggage! Replaces face time with real people (jobs) but it's also very futuristic. Flight attendant brought water very quickly when I requested it on my screen not knowing it if would work."
Desventajas: "We don't get sleepers to walk around in like in Aeroflot! My map didn't work on the way there so I couldn't learn fun facts about my flight!"
Ventajas: "The fly was on time"
Desventajas: "The service very poor"
Ventajas: "We flew premium economy. The staff was wonderful great first experience! I really wish the other three crews could have kept this momentum going as my other flights with ANZ were less than thrilling! The flight attendant staff was phenomenal on my iah to akl leg. My crew on the akl to iah leg. Brandon gave the initial intro and seemed to follow the original crews standards. Unfortunately, we had an older flight attendant who seemed less than thrilled to be with us this flight."
Desventajas: "I wish I could give a true rating of ANZ as their crews apparently don't follow any protocol for providing the same exceptional service received on my maiden flight with them."
Ventajas: "Crew helpful, congenial."
Desventajas: "Anticipated more legroom based on seat chart diagram."
Ventajas: "Enjoyed gluten free meal enjoyed inflight entertainment"
Desventajas: "a little squashed in seating"
Desventajas: "Fixed arm rests in the bassinet row. We had extra seats which was a lovely surprise but it was not much help as the arm rests don't move. Won't pay for that row again as my bub was just a bit too heavy for the bassinet."
Ventajas: "Fantastic crew!"
Desventajas: "departed to late .. nearly missed connecting Auck- Hong Kong. Suitcase was left behind .. will receive 498 hrs later .. not good enough"
Ventajas: "The service was great and the seats had a lot of leg room. Very easy to check in online and drop bags at the airport."
Desventajas: "The wine was delicious and I wanted more"
Ventajas: "."
Desventajas: "."
Ventajas: "Friendly staff Smooth boarding process Great entertainment system"
Desventajas: "temperature regulation on the plane was quite poor. Parts of the cabin were very warm and others were very cold and flight attendants had difficulty regulating the temperature. food was also quite bland."
Ventajas: "Clean. Enjoyed the entertainment."
Desventajas: "We took off at 7:30 and were given wsaer. Did not receive food for two hours which would have been fine if we could have had a coffee, tea, cocktail or a wine. We're not offered a drink until after food was served."
Ventajas: "great flight attendants who really seem like they want to be flying. The economy seats are better than most other airlines. I will always check to see if Air NZ flys to the destination I'm going. They are classy."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Empty plane."
Desventajas: "Service very reactive, particularly with so few passengers."
Ventajas: "Amazing crew. Great service in economy."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "The crew and accommodations"
Desventajas: "Availability of vegan meals"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Desventajas: "everything. see what i mentioned above. i will not book through your company again"
Ventajas: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"
Ventajas: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Ventajas: "Good movie selection, very friendly crew"
Ventajas: "The crew was very polite. Being able to track flight path. Assortment of videos. Plain was very clean. Blankets, pillow, headphones, and all beverages free of charge."
Desventajas: "The food was not good. Not very much leg room. Did not like the 15 lbs. carry on weight limit."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Friendly staff"
Desventajas: "The food was very poor"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Desventajas: "The seats were very uncomfortable. Food was less than mediocre."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Ventajas: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Desventajas: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "The aircraft from US to Qatar was upgraded and looked new. I love the new on demand video streaming, the touch controls are precise and better than previous version"
Desventajas: "I wish the airline was a bit more organized with boarding. I saw people with other zones boarding even when they were not called. The air hostess was friendly but I kinda got a feeling that she is doing me a huge favor when I asked for something more."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "First time I got ice cream on a plane"
Desventajas: "Low calorie meals were horrible."
Ventajas: "Everything is good"
Desventajas: "Everything fine"
Desventajas: "Seats in economy very uncomfortable for long Doha to LAX flight. When person in front of us reclines seat for entire flight, it is almost impossible to get out to stretch legs or go to restroom. At the minimum, crew should ask all passengers to raise seats during meal service as a courtesy to those behind them. This is done on other airlines."
Desventajas: "A 7 hours trip from qatar to kuala lampur, and they serve only a sandwich which in the first place doesnt taste good."
Ventajas: "Intertainment was very good"
Desventajas: "The hostess were not in profisional, they were very rush while giving the food the toilet was not clean"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Ventajas: "Vendieron mi vuelo y me dejaron en Cúcuta por 3 días más y la atención al cliente de Latam fue terrible. No volveré a comprar pasajes con ustedes"
Desventajas: "El servicio al cliente y la dar lo que prometen. No está bien que pongan un buen precio y luego lo dejen esperando mucho más tiempo en los transbordos"
Ventajas: "La atención al pasajero"
Desventajas: "Todo muy bien"
Desventajas: "Entretenimiento"
Ventajas: "Todo el servicio increible, y a tiempo."
Ventajas: "todo estuvo excelente"
Desventajas: "el tiempo"
Desventajas: "Q tenga mas entretenimiento"
Ventajas: "La puntualidad"
Desventajas: "El sistema de entretenimiento. Es anticuado."
Ventajas: "La tripulación y atención"
Desventajas: "El entretenimiento"
Desventajas: "Hubo un atraso de salida"
Ventajas: "Asiento muy estrecho"
Desventajas: "La entrega de equipaje fue muy demorada mas de una hora no separan los que hicimos chek in de los que no y teniendo espacio para mas personal no lo ponen"
Desventajas: "Muy poco espacio entre asientos"
Ventajas: "Asiento cómodo y espacioso"
Desventajas: "Desembarque, muy lento y con problemas"
Desventajas: "La verdad que salió todo perfecto"
Desventajas: "El servicio del personal"
Ventajas: "El vuelo en si, todo bien"
Desventajas: "Latam ya en varias ocasiones da los asientos separados, está vez 3 personas entre ellos un niño de 8 años estuvimos separados, sin contar que en el vuelo, notamos que nuestros asientos estaban mezclados con otras familias, no es tan difícil entregar correlativo"
Ventajas: "Tripulacion amable"
Desventajas: "Los espacios entre asientos eran de terror. No podia estar sentado porque las rodillas chocaban con el asiento delantero. Han reducido tanto los espacios por ganar un poco mas de dinero que no les interesa cómo vayan los demás. Un desastre desde que se unieron a TAM"
Ventajas: "No me gusto el trato y cobro de equipaje ."
Desventajas: "Qué debería especificar mejor que puede y no puedes como equipaje . El espacio de los asientos y la atención o servicio ."
Ventajas: "el vuelo tranquilo buen piloto"
Desventajas: "la atencion en check in terrible y la pagina web unn desastre no se puede hacer el check in no se puede agr maletas. ni en el call center un desastre de empresa. en ventanilla hay un hombre en ezeiza sinc abello que supuestmente organiza las prioridades, se le contacto para nos ayude y no le inporto"
Ventajas: "La tripulación es buena, el entretenimiento E"
Desventajas: "La comida"
Desventajas: "Vuelo puntual, buena atenciòn."
Ventajas: "La comida"
Desventajas: "La comodidad de los asientos. Son muy duros."
Ventajas: "La tripulación amable"
Desventajas: "Mejorar comida Mejorar entretenimiento"
Ventajas: "Não voei e não me deram condições de mudança jamais volto a comprar com vcs"
Desventajas: "Proceder com reembolso"
Ventajas: "Me dolieron mucho los oídos durante el aterrizaje del avión"
Desventajas: "Que brinden alguna bebida o alimento que ayude a descompresionar los oídos"
Ventajas: "El abordaje fue ágil y eficiente."
Desventajas: "La comodidad de los últimos aciertos, dejando un pequeño espacio que permita se puedan reclinar y mejorar un poco la comida."
Ventajas: "nada"
Desventajas: "La comida sirven helada.."
Ventajas: "El tren de aterrizaje"
Desventajas: "Los pilotos"
Ventajas: "Amplitud asientos"
Desventajas: "La comida"
Ventajas: "Puntualidad y comida"
Desventajas: "Atención de las azafatas"
Desventajas: "Retraso del vuelo cambios consecutivos de puerta"
Desventajas: "Aeronave antigua: Asientos que no reclinaban, sin entretenimiento abordo y una sola clase."
Desventajas: "variabilidad y disponibilidad de peliculas y musica. Mayor ventilación de los baños ya que el olor se va hacia los asientos cercanos a estos"
Ventajas: "La atencion"
Desventajas: "La hora de la comida"
Ventajas: "Puntualidad"
Desventajas: "Nada de comer"
Ventajas: "Por no tener reglamentos claros desde el abordaje, tuvimos que salir 40 minutos después, porque un sensor de rehusaba a colocar a su mascota en piso."
Desventajas: "Ésto debió estar claro desde que chequeo sus maletas en el aeropuerto y no en pleno vuelo."
Ventajas: "Vuelo corto y sin contratiempos"
Desventajas: "Desembarque por escaleras y no por manga"
Ventajas: "Embarcaron ordenados y despegaron a horario"
Desventajas: "Otra vez nos tuvieron demasiado tiempo esperando para bajar del avión"
Ventajas: "La simaria y dedicación de las azafatas"
Desventajas: "Viajar como ganado . Aviones lindos para cabotaje no para vuelos largos"
Ventajas: "Nada"
Desventajas: "Que por viveza de LATAM querían cancelar mi vuelo pese a que llegue una hora antes para hacer mi.ckein me.dijeron que el vuelo está cerrado, son argucias y artimañanas para volver a comprar el vuelo y el avión vino al 70 % sin embargo dijeron a otras personas que el vuelo está cerrado, yo estaba llorando por qué mi familiar ha fallecido en Ccusco, solo por esa razón me.acomodaron en otro vuelo, si no hubiera tenido esa emergencia me hubieran cobrado un nuevo vuelo, pondré ante indecopi"
Ventajas: "Vuelo anulado y nunca avisaron aerolinea LAW"
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Desventajas: "Dcdbfbdgngntjthrjfbfbdtntbfbfhrhrhfhrhrhrjdhdjdjdjrhegtjfnffnfkfnfn"
Ventajas: "La puntualidad es excelente"
Desventajas: "El mercado latam es un poco costoso en relacion al precio normal"
Ventajas: "Salio puntual"
Desventajas: "El avión no contaba con pantallas. Y no tenías posibilidad de cargar la batería del celular"
Ventajas: "El personal en el vuelo. Excelente"
Desventajas: "Mejorar la información en aeropuerto Instruir al personal en tierra."
Ventajas: "La puntualidad"
Desventajas: "La atenciòn del personal y en el servicio q da esta aerolinea"
Ventajas: "la comida, el entretenimiento, el espacio del asiento"
Desventajas: "la poca informacion sobre upgrades, la poca informacion sobre la conexion"
Desventajas: "LATAM aún tiene aviones con sistemas de entretenimiento diferenciados, cuando viajas todo el tiempo quieres algo de continuidad"
Desventajas: "Atraso de tripulación, con consecuente retraso en despegue del vuelo"