Desventajas: "I got pulled aside and delayed my boarding because someone wanted to switch my seat. WHY do I have to be delayed for this? I felt it was very poor customer service. I. You can just print a list and ask at the aircraft's entrance."
Desventajas: "Plane needed updated, looked old and some seats had to be fixed mid flight"
Ventajas: "The tv size, charging station, foot hammock"
Desventajas: "No delay,"
Ventajas: "- decent wine, fresh fruit, in-seat entertainment, smooth flight"
Desventajas: "- audio was buzzy, seats very thin, bathrooms not stocked with paper towels"
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Desventajas: "For such a long flight should have given us more water. But were responsive when asked."
Ventajas: "good privacy"
Desventajas: "business class bathroom queue in the morning was troublesome"
Ventajas: "The crew were really good, kept us informed about the delays and what was happening, and they all remained upbeat and chatty"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "The service, helpful attendants the new Meze snack box"
Ventajas: "Friendly, courteous staff. Good accommodations"
Ventajas: "The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!"
Ventajas: "Seats were fine, crew was cherry nice and professional. Enough toilets for the size of the plane."
Desventajas: "Airplane food is always what it is."
Ventajas: "This flight was delayed and caused significant disruption to the remainder of our travel plans. We missed our next two flights and had to forfreit the cost of a hotel."
Desventajas: "Unnecessary delays"
Ventajas: "All the services"
Ventajas: "Fabulous service and comfortable seats"
Desventajas: "Not applicable"
Ventajas: "More spacious and very friendly service."
Desventajas: "The airplane did not have any USB or power outlets"
Ventajas: "The crew were very polite and helpful given the stressful circumstances."
Desventajas: "Boarding was a mess. One staff member trying to deal with a full flight of delayed and tired passengers. Given the delay out of NY (due to weather) connecting flight to melbourne was missed. Not happy that I was put on a flight to Sydney instead. Entertainment system is dated. Personal headphones don’t plug in and the interface was unresponsive. Expected better from qantas."
Desventajas: "Rigid with assigned infant seats. Would not move us to bassinet bulk head area though we would pay for it. Flight went well regardless."
Desventajas: "floor of plane not clean full of crumbs"
Ventajas: "Attentive staff with great food. Only issue is seats in economy are a bit cramped."
Desventajas: "Seats a bit cramped in economy."
Desventajas: "The QF 73 was more than 4 hrs late. The boarding ticket states boarding @16:30, but no one said anything and the PA gave no announcement. The actual boarding did not happen until after 17:00."
Ventajas: "Excellent flight on all counts. The staff was extremely responsive to the passengers' needs. The food was marvelous. The entertainment excellent."
Ventajas: "Felt looks after by crew"
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Desventajas: "Bathrooms were disgusting, plane was dirty"
Ventajas: "We were very needy due to being a large group with elderly passenger. The staff were very patient, tolerant and courteous with us"
Ventajas: "Loved the leg room, kind attendants, great meals."
Desventajas: "The technology malfunctioned the entire flight. It was less than ideal."
Ventajas: "Assistance is good."
Desventajas: "Average airline compared to Singapore & MZ airlines"
Desventajas: "Bags won't arrive for another 24 hours; which means we now have no clothes. Grrr."
Ventajas: "Great service. Perfect flight"
Desventajas: "Entertainment system was not working at my seat"
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Desventajas: "Was seated in the center section and after getting settled and buckled in I kept smelling vomit and realized the seatbelt had dried vomit all over it. I couldn't get the flight attendant to help and finally got their attention and was told they couldn't do anything until after we were in the air. I was moved away from my family to another center seat. The flight had many open seats and we should have been kept together."
Desventajas: "Bags got lost. Not enough time for connection at LAX ."
Ventajas: "Good crew, spacious seats for economy. Good food."
Desventajas: "I wish they let us pick our seats, but they were assigned."
Ventajas: "The crew was outstanding to help with a defect entertainment centre. They really went out of their way to keep us happy and to solve the problem. Thanks a lot."
Ventajas: "Crew was great. A380 was great"
Desventajas: "Flight delayed (mechanical problems) again. Twice in two years. This caused us to miss our connecting flight from LA to Austin and wait 4 hours."
Desventajas: "The complete lack of space between seats Old style plane Very average new movie selection"
Ventajas: "Qantas service was certainly up to standard."
Desventajas: "The 747 we flew was older and noisy. Our trip to Sydney from LAX was aboard an Airbus A-380 ... much quieter, roomier, and equipped with the latest technology."
Ventajas: "I arrived in Melbourne 9 hours after I was scheduled to. The flight was severely delayed out of NYC and then I missed my connection out of LA and flew to Sydney instead. I was offered a $20 voucher for food at jfk, and that was it."
Desventajas: "See above"
Ventajas: "I liked receiving a menu of food options. I liked the movie selections (although there were better option from JFK>LAX than LAX>SYD)! Crew were friendly."
Desventajas: "Those with special meals receive their food way earlier than the rest of the plane."
Ventajas: "Entertainment Is always good"
Desventajas: "The five hour delay. Would have appreciated a phone call so I didn't have to get to the airport so soon. Food used to be so much better"
Ventajas: "Food was amazing as was the crew"
Desventajas: "Seats get stuck and difficult to maneuver to the upright position."
Ventajas: "Good meals, friendly service. Very comfortable"
Desventajas: "2 hour delay"