Desventajas: "I would suggest not taking a middle seat if you are looking for comfort. Once people start to sleep you are completely stuck and no more reapect for personal space. Would definitely recommend an aisle or window seat on such a long flight"
Ventajas: "The ground staff speak very little english,at first they could not find my reservation and took almost 1/2h just to retrieve bookings. Other than that great experiences."
Ventajas: "Excellent Staff on board, comfortable seats, very good food"
Desventajas: "Staff at the orly check in desk were as unhelpfull and unfriendly as possible, luckily the airline crew helped us to accommodate my 83 y/o mother to a more adequat seat"
Ventajas: "Bien en sentido general!!! Comodidad, atención y comida bien!!!"
Desventajas: "Haber comprado con Kayak fue la peor experiencia jamas lo volvere hacer, no me mandaron confirmaciones a tiempo las tuve que pedir por 10 dias me cambiaron el vuelo 4 veces no habia forma que resolvieran mi problema con tanto camio tuve que pagar un dineral en cambios en mis conexiones , es el peor servicio que haya tenido en mi vida"
Ventajas: "Movies and fruit juices"
Desventajas: "The crew made us feel like we were too much, flight were late, sits uncomfortable and disgusting with chocolate everywhere from the last flight"
Ventajas: "Excellent Staff, comfortable seats, very good food."
Desventajas: "Delays of 2 hours at the departure from Port au Prince."
Ventajas: "Tried twice to purchase a checked bag before the flight. Credit card transactions are still pending but my reservation never reflected the purchase. Had to pay an extra 10€ at check-in. Probably because I used a US VISA card."
Desventajas: "see above."
Ventajas: "The hospitality"
Desventajas: "The bumpy ride"
Ventajas: "The crew was friendly and did an excellent job of making sure everyone had everything they needed throughout the long flight like toys for the kids, sleeping masks & socks, pillows, snacks, etc."
Desventajas: "The seats were not very comfortable and the food was just ok."