a veces te cancelan el viaje sin avisar y siempre tienen retrasos
Ventajas: "Retraso de 2 horas"
Desventajas: "Forced us to pay extra for seat assignments then allowed other passengers to take them. Entertainment did not work despite being reset many times. No additional beverage service outside of meals"
Desventajas: "I can not get my luggage for more than 6 months"
Ventajas: "Se respeto la hora programada del vuelo estaba dentro del margen, del tiempo estimado."
Desventajas: "Mejor promoción para llenar las espectativa del cliente, cumpliendo con sus necesidades."
Desventajas: "The ticket price is expensive"
Desventajas: "Plane was delayed by one hour. Did not like that"
Ventajas: "On time departure. Flight from New York"
Desventajas: "Flight to Lagos."
Desventajas: "This was my worst flight experience. Our flight delayed 3 hours from JFK to Casablanca and the airline did not make arrangements for the connecting flights in Casablanca. Everyone on the flight from jfk missed their connection. This caused so much frustration for myself and others."
Ventajas: "El personal de cabina muy bien!!"
Ventajas: "Me toco un vuelo puntual, y los empleados muy amables"
Desventajas: "The company organization, the staff and treatment are horrible from start to Checking out at auntie arrival with the airport authorities."
Desventajas: "Have somewhere to sleep, polite people. People are rude and not helpful. Nobody care"
Ventajas: "Pleasant crew. Food decent."
Desventajas: "Seats uncomfortable. Very hard to sleep"
Ventajas: "Loved the food, the people, the games, the accommodations. A lot."
Desventajas: "No WiFi."
Desventajas: "Service was poor and the flight got delayed"
Ventajas: "Service by crew/ excellent"
Desventajas: "Boarding process delayed and chaotic."
Desventajas: "So many delays, we’ve spent nearly 12 hours waiting in airports and are stuck in Casablanca.."
Ventajas: "I loved the crew"
Desventajas: "the food could be better."
Ventajas: "Friendly staff, nice cabin, good movie selection"
Ventajas: "Flight crew was helpful."
Desventajas: "Food not great. Bathrooms a mess."
Ventajas: "The flight was excellent."
Desventajas: "The transit procedure is poor. There is a need to review this process."
Ventajas: "I liked the flight from jfk to Morocco. Comfortable and clean. The attendants were nice and helpful."
Desventajas: "I disliked the trip from Morocco to Banjul. Very cramped and the bathroom was filthy. Also there was no one at the gate to inform us of anything cocerning the connection. Just began boarding at shortly before departure time. There was also no room for my carry-on bag and so it had to go in the hull of the plane."
Ventajas: "Very nice flight and great service"
Ventajas: "Good food and personnel. Online check in is also helpful"
Ventajas: "Trip was fine, helpful crew on airplane, and comfortable but very delayed boarding."
Desventajas: "Boarding didn't begin until the time that the flight was scheduled for take-off."
Ventajas: "The flight was timely and it was smooth flight."
Desventajas: "The food on the flight and my table still had the coffe stains from the previous flight."
Ventajas: "New airplane. Great service. Great Food. Ontime."
Ventajas: "How clean the airline was"
Desventajas: "Very disappointed"
Ventajas: "I arrived o time to my destination"
Desventajas: "The tv didn't work."
Ventajas: "No delays, flight was on schedule."
Desventajas: "Pretty much everything was okay"
Ventajas: "The flight was on time. Enough space to stretch my legs."
Desventajas: "The food is awful"
Desventajas: "plane was on runway for 6 hours prior to takeoff, even had to go back and refuel midway. Crew did not pass out headsets until 5 hours into delay even though asked multiple times. six hour delay on a seven hour flight is not acceptable when there was only a 15 minute rain squall as the basis."
Ventajas: "The comfort of plane, food was good. Left on time."
Desventajas: "I was going onward to Bangui and you left my luggage in Casablanca on purpose. 4 days later still no luggage. This is unacceptable."
Ventajas: "El personal fue un desastre. No nos atendieron nada bien, al contrario que en la ida, estaban siempre durmiendo y te decían que te pusieras tu la bebida, agua, o similar."
Desventajas: "Los asientos estaban todos rotos."
Ventajas: "The staff and the food was good"
Desventajas: "It was 4 hours delayed. I have a toddler and I'm pregnant so it was a horrible experience for me unfortunately."
Ventajas: "I was prepared for the worst after reading so many bad reviews but everything went smoothly. They got us seats together even though the flight was full, we got our bags on the plane so we wouldn't have to go through baggage claim, they provided a blanket and pillow and eye cover and the entertainment console worked well. Plane appeared to be pretty new. Yes the food was bad but no worse than pretty much every other economy flight I have been on."
Ventajas: "Service and the airplain inside."
Desventajas: "Mohammed V airport. Needs lots of updates. I wish they build a new one."
Ventajas: "The plane was almost brand new, service was excellent.. No delays or problems of any sort. Check in was quick, Flight on-time Smooth the whole way Super friendly staff It was great, Thank you,"
Desventajas: "No respect"
Ventajas: "We experienced strong turbulence, large number of passenger including children were scared and started screaming. Neither the crew no the capital warned us about the coming turbulence. Furthermore, after the severe turbulence we did not hear from the crew or the captain. Additionally, the lending experience was also very bad, at one time we tough he lost control over the plane. Thank you"
Ventajas: "Smooth flight!!"
Desventajas: "Staff was not very friendly Plane seems dirty - hair(not mine) all over pillow and blanket Announcement system not clear Legroom not sufficient"