Ventajas: "A plane I could sleep on...very comfortable!"
Ventajas: "Friendly attendants; a lot of service available."
Desventajas: "Movie selection was minimal and mostly outdated; food was small portions and less than interesting choices."
Desventajas: "Older plane with very small and uncomfortable seats. Staff wasn’t nearly as attentive as in previous flights. Several mechanical glitches with the plane itself and with the food service"
Desventajas: "Very happy traveller"
Desventajas: "The ticketing experience almost cost me missing my connection. I did not get my con# or my second boarding pass so after customs I was forced to go back out and wait for a bus to get to a different terminal. I waited 30 min. Very poor handling."
Ventajas: "Liked that I was heading to Fiji for some nice vacation"
Desventajas: "A lot could have been better, the crew and captain didn’t know the immigration procedures for the United States, both flights late. Then also entertainment was quite lacking on a 7 hour international flight."
Desventajas: "On time departure"
Ventajas: "Crew and comfort"
Desventajas: "Entertainment & Meal"
Ventajas: "Nice crew"
Desventajas: "More leg room and comfortable seats"
Desventajas: "Food and onboard entertainment system."
Ventajas: "Seating was good for an economy class redeye--the seats (A330) reclined well, though the seat in front of you reclined into "my space". Okay food, polite, efficient attendants, complimentary wine or beer with meals."
Desventajas: "Two-pronged headset outlet made using my own headset unworkable. Their headsets aren't very good."
Ventajas: "The crew was amazing! The seats in a business class were very uncomfortable."
Desventajas: "It’s hard to compare after my recent flight on Emirates which was superb."
Desventajas: "I slept most of the way"
Desventajas: "Good flight"
Ventajas: "Can't beat that. Bigger seat, better leg room, comfortable seats."
Ventajas: "Pleasant, fast, and efficient process"
Desventajas: "Leg space cramped for my tall husband"
Ventajas: "crew very helpful"
Desventajas: "larger meal would be niice"
Ventajas: "Great hospitality"
Desventajas: "Food was mediocre"
Desventajas: "No information around delayed flight. There were 4 delays.."
Ventajas: "Didn't like anything, meal service was terrible"
Desventajas: "Never liked anything and will make sure not to take that flight ever again"
Desventajas: "Despite buying my ticket with virgin and being a platinum Fiji air tried to charge me $300 for an extra bag."
Ventajas: "The flight crew was friendly and efficient. it was a pleasure to fly with them."
Desventajas: "The entertainment system had EXACTLY the same movies/shows we had on the flight over. Since we flew like 14 hours, we saw everything we wanted to see the 1st time. Maybe offer different choices on southbound and northbound itineraries."
Ventajas: "Crew's service"
Desventajas: "Better organizing of boarding"
Ventajas: "Servicio para menores"
Ventajas: "movies and tv were cool"
Desventajas: "Fiji Gold is too sweet, Fiji bitters is much better"
Ventajas: "the service. coffee and teas was very good. probably because of the Fiji kind attendants and water."
Ventajas: "Nothing to like."
Desventajas: "Cancelled the flight going to Christmas Island and wouldn’t reschedule until the following week. Trip that was planned for almost 2 years never happened. At least they could have tried the following day but I guess it was a financial decision and not one made with customer service in mind. I would never fly on them except they’re the only game in town to reach Kiribati."
Ventajas: "On time. Good aircraft. Good landing"
Desventajas: "The food,rude staf ,small and uncomfortable seats,outdated entertainment system. A staff member had the nerve to tell me to let a first class customer go before me to the restroom (although I was in line to use my assigned restroom) because “he was first class and his assigned restroom was occupied.“"
Ventajas: "Very nice plane and it includes food and drinks and wonderful service"
Desventajas: "Extra bag was pretty expensive"
Desventajas: "They lost our luggage and did not compensate us enough to replace what we needed"
Ventajas: "Overall service is good for a short flight"
Ventajas: "I like the friendly service, the food is good and.they are very accommodating"
Desventajas: "The air conditioning is quite extensive so it is rather freezing. And the boarding seems very disorganized"
Desventajas: "No Tv screens in seat"
Ventajas: "Flight attendants were terrific, nice to be able to drink and eat with no worries after a week in Christmas Island."
Desventajas: "I would Jhabvala liked to have a choice of seats in a plane that was not full. Some people had a whole row while others were full."
Ventajas: "Service. On time"
Desventajas: "Small seats"
Ventajas: "The boarding and service by the staff was very good. We had a most comfortable flight to Sydney on FJ911 leaving very promptly. We were given a Sydney newspaper which I appreciated to catch up on news."
Desventajas: "We were very disappointed in the breakfast and ate little of it. The scrambled egg didn't taste convincing. There were stale potato wedges - luke warm, the sausage resembled devon . The yogurt, muffin and juice were OK. My 2 cups of tea were VERY GOOD. The flight was very COLD. After being in tropical Fiji particularly noticeable ."
Ventajas: "crew, service, food"
Desventajas: "Length of trip"
Ventajas: "Service provided was nothing less than desirable! They were great!"
Desventajas: "Boarding but that was due to the passengers. They don't listen"
Ventajas: "As described above."
Ventajas: "Staff was very kind."
Desventajas: "Plane was delayed by 2 hours Leg room was tight for a 10 hour flight Movie options were dated"
Desventajas: "Flight was delayed 2 hours."
Ventajas: "Loved the friendly staff and the food was surprisingly tasty, although some meals were considerably nicer than others. There was plenty to do - great options of movies and shows - and the electronics worked perfectly."
Desventajas: "Wished WiFi was available and eye masks were offered."
Ventajas: "Food options were good. Service was great. I think it was a great options with the price I paid."
Desventajas: "Seats are narrow for some people. It can be uncomfortable if the person in front reclines their seat, since the rows are close together."
Ventajas: "Everything was great! Looking forward to going back....possibly next May."
Ventajas: "Free food free booze and free movies music and tv!"
Desventajas: "The food was only subpar, sloppy eggs and wet chicken but everything else was fine."
Desventajas: "Tiny bumpy plane. Pilot got out and opened door for us lol!"
Ventajas: "The staff, for the most part, were really friendly and helpful."
Desventajas: "The seats were very uncomfortable for such a long flight, but this is nothing new."
Ventajas: "Everything. Would choose again. Thanks so much."
Ventajas: "The staff was friendly, plane wasn't crowded, food was above average"
Desventajas: "Limited movies and TV shows"