Encuentra vuelos baratos de Estado de Washington a Zambia
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Valoración según las opiniones de los clientes de KAYAK
Ventajas: "friendly crew"
Desventajas: "flight was delayed 2-hours, I pre-paid for a seat but was relocated to a different less convenient seat."
Desventajas: "The crew was not very friendly and that affected my entire experience"
Desventajas: "My bags never arrived on time."
Ventajas: "The seat was very confortable."
Desventajas: "Boarding was mediocre."
Desventajas: "16 hour flight - but no WiFi. No power outlets to recharge laptop. Dreadful selection of movies / TV on the inflight entertainment system - and entertainment system’s audio function didn’t work properly so no audio for about half the duration of any movie."
Ventajas: "The crews were great"
Ventajas: "Not super, but alrighr"
Desventajas: "The touch screens for entertainment barely responded"
Ventajas: "The crew the amazing. Very kind and helpful."
Desventajas: "The layout of the plane when picking seats was not the same as the plane itself. It was really cramped and uncomfortable for a 16 hour flight. Also SAA staff in RSA did not notify flyers that our flight was delayed until the plane landed at 21:20!"
Ventajas: "We landed."
Desventajas: "This flight was on South African Air but under the auspices of United. The was business class on an Air Bus 330+xxx. It's a small, cramped plane. The seats have a limited set of controls --no control for just moving the back or moving the seat forward. The worst part was when the seat was flat out. Your feet keep getting pushed deeper and deeper into a narrow hole. Once in there you aren't able to move them. You can't raise your knees. For a side sleeper you have to keep your feet from going into the hole as you put the seat flat out. The attendants were not friendly and did the minimum required. Also there weren't as many attendants as on other airlines. There was a large selection of movies but not many that I wanted to see."
Ventajas: "Smooth ride"
Desventajas: "Too strick on carry on lugage"
Ventajas: "Quick flight."
Desventajas: "Poor luggage handling."
Ventajas: "Best soft landing ever!!!! Great pilots."
Ventajas: "Crew was very pleasant and accomodating. They were respectful of the passengers. The food was great."
Desventajas: "The boarding was slow."
Ventajas: "Great spaced setting and the toilet clean and spacious"
Ventajas: "Puntual. No puedo valorar comida. No la tomé."
Ventajas: "Customer service was excellent"
Desventajas: "For a ten hour flight it is important that there is entertainment. The food was also just ok."
Desventajas: "One crew member was rude."
Ventajas: "Great crew."
Desventajas: "Slightly rough flight"
Ventajas: "Comfort... quiet... smooth flight."
Desventajas: "Not a thing."
Desventajas: "My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash."
Desventajas: "During the international flight a lot was not healthy. The crew was disinterested in the work in economy class with the exception of a very helpful young man. The announcements couldn't be understood, the speakers crackled so much and the stewardesses spoke in very heavy accents. There was still debris from the previous flight in the seat holders. The entry into the plane smelt unfresh . The TV. Programming was limited and often did not work. Overall it was a flight that lacked international standards. The final flight to cape Town was excellent. I was going to write you a letter. We are capable of much higher standards and I felt ashamed. The international flight to Perth was better but the flight back from Perth was not good. Every flight should be welcoming and helpful. The attitude and involvement of flight crew makes or breaks the journey even if the craft is old and not perfect With regards eva young and trusting that this review canbe of help."
Ventajas: "The crew and ponctuality"
Desventajas: "No entertainment on board!!!"
Ventajas: "It got us where we wanted to go!"
Desventajas: "We paid extra to have pre-assigned seats but for both of our flights - from Seattle to Frankfurt, and Frankfurt to Johannesburg we were given seats in the back of the plane, including a middle seat (we had paid for two aisle seats across from each other)."
Desventajas: "Continued to lose my luggage."
Ventajas: "Overall good as expected. The onboard crew were unfailingly charming and helpful."
Desventajas: "At O. R. Tambo airport in JNB the boarding/security process at the gate was chaotic, with massed passengers held on line on the boarding jetways and stairs for over an hour and no explanation given."
Ventajas: "Had lots of space to stretch out"
Ventajas: "Fast flight, meal was unexpected but nice. SAA is helping me find my lost bag from another flight which is great."
Ventajas: "The flight attendants were gracious and friendly."
Desventajas: "The food was not great. Flapjacks for breakfast.."
Ventajas: "This is my second time using SAA,but this time was the best,the seat was good, the food was grate.."
Ventajas: "The crew was pleasant and professional. The breakfast was tasty and warm."
Desventajas: "The board process, or lack thereof, was awful. I've never been on an airline in recent history that just signaled for people in economy class to board with no order. There was a terrific press of people wrestling to get on. It was annoying and uncomfortable. The seats were more narrow than the previous airlplane seats. The dinner I selected was a chicken and mushroom dish. The chicken was dry, oddly seasoned and bland. The vegetable was not recognizable."
Ventajas: "CREW: The crew from SA to Accra were very professional, well organised and friendly. It was evident that they were concerned about making us feel comfortable. They were very attentive to our requests. I wish this crew was on the Accra-Washington Dc leg Food: this was okay, standard plane food. The food options were made known ahead of time and the crew made sure that we were constantly hydrated. They even offered more than two drinks at a time. Very helpful and friendly staff. Smooth flight: Kudos to the pilot. This was a smooth flight despite the minor turbulence we received."
Desventajas: "Entertainment: This was very disappointing. There was no variety of the shows and movies to choose from. Request for more options and newer episodes."
Ventajas: "A340 is a great plane...nice ride. Food was better than average, in my opinion."
Desventajas: "Expected more of a branded South African experience. Felt very generic, though most flight attendants were courteous and attentive."
Desventajas: "Crew was unfriendly and entertainment didn't work. Security and boarding process in Accra has taken much longer than the 1 hour allotted both times I've taken this flight."
Ventajas: "Boarding and depature from South Africa was good. The staff and crew were proffessional and were on time"
Desventajas: "There was no information about the need for a yellow fever card on our departure from south africa. The boarding and departure from Nigeria was delayed due to a system been offline. this led to connecting flights been missed. This is not the first time this has happened on the Nigerian end and this needs to be addressed. SAA staff and crew are known to be proffessional and on time but the ground staff and crew in Nigeria are nothing but incompetent. This needs to be addressed."
Desventajas: "The food was bad period. I didn't each much of it. The beef was particularly bad."
Ventajas: "Entertainment was vastly improved vs the outbound flight. Not as great though as other airlines. Has serious catching up to do on quality of flight and entertainment to other airlines"
Ventajas: "I liked the way the pilot landed the plane it was smooth and the culinary crew were nice."
Desventajas: "They had about 10 video channels and reported same movies over and over again. The crew at the boarding area could let us know ahead of time which line we belonged. So there was confusion at the gates, people were joining wrong lines including myself."
Ventajas: "The pilots and crew did well."
Desventajas: "On both 16 hour flights close to half of the entertainment screens didn't work at all. The vegetarian sandwich out of NY was slices of bell pepper between two slices of bread. But you can have a gin and tonic. In Cape Town the 90 minutes before the flight was spent standing in line to be frisked and have your bags rummaged through. After that everyone just piled on board in no order. The elites were able to skip through and avoid dealing with the riff raff."
Desventajas: "I was on a 10 hour flight and asked for a ginger ale. The flight attendant was visibly annoyed. On our return flight, the couple behind us experienced the same annoyance and bad service. I guess if you're not first class, they're bothered when you ask for things as simple as a drink... on a 10 hour flight. I even overheard a flight attendant being rude to a customer because she didnt put her luggage in the overhead compartment properly. Im aware that dealing with people can be exhausting, especially if common sense isn't so common, but if you're in the hospitality industry, you have to serve past that. Also, the plane just felt gross. There was food on the floor and it felt like the experience could've been better. More attention paid to detail. If another airline alternative exists, Im definitely trying them before booking with Saa again."
Ventajas: "Full food service in economy and spacious seat"
Ventajas: "Posibilidad de reservar asientos con antelación. Personal amable y bien cualificado"
Desventajas: "Sistema de entretenimiento a bordo pobre y poco mantenimiento en aviones (asientos rotos sin sistema de sonido). Pagina web pobre. Muy dificil poder administrar la reserva. Bebidas demasiado temprano o demasiado tarde respecto a la comida, sin coordinación."
Ventajas: "Smooth flight from take off to landing , great staff"
Ventajas: "The crew was excellent, working very hard to make up for all the other problems. They were able to arrange a seat with an open seat next to it so I could sit diagonally and thus actually make it through the flight uninjured."
Desventajas: "I reserved extra legroom twice. They lost it twice without any notice. After printing the boarding pass and finding a middle, no-legroom seat assigned, customer service unconcernedly said that when you book through a third party, that sometimes just happens. I don't physically fit in a cramped regular seat, too tall. Getting a transfer pass printed in Johannesburg was a nightmare too, with three priority agents handling literally thirty requests in the time it took the regular agents to handle three. Also, the on-board video system was broken, with one screen in my row not working and two more with the vocal channel not working."
Desventajas: "When we went to check-in for our flight using a kiosk, my husband's status was marked as "stand-by," even though we had confirmed our reservations. While we were trying to figure out what to do next, a uniformed airport porter, not one of the numerous hustlers hanging around JNB, offered to help us. He escorted us to a South African Airways' priority check-in station where the agent got on the phone. The agent and the porter conducted their discussion in a language I do not understand, however, when she saw me tip the porter ($10 US), she said something to him, and he told me that we needed to give her $20 US to "fix the problem." I handed him a $20 bill, which he slipped to her. Our confirmed boarding passes were then issued and we had no problem boarding the plane. I found this experience very disturbing. I will avoid using South African Airways in the future."
Desventajas: "Although mechanical problem had been known about for more than 6 hours, passengers only received notice of a delay 2 hours before the boarding time. The delay continued to be extended until it reached an 8 hour delay. The "mechanical" problem was the need to replace a tire. The airline told us that they had to send a crew form Washington, DC to New York to drive back with the tire. Including the time of the delay and the additional time that the plane was on the ground prior to the delay, this "repair" took 18 hours. As a frequent flyer, I received an email from the airline that the flight was going to be delayed the full 8 jours. The board at the gate initially only listed a 3 hour delay. When I inquired, the attendant told me not to say anything because that had not been officially announced yet. Once we boarded the plane, there was no apology. As we boarded (after 18 hours of the plane being at the same gate), they announced that they would then begin refueling the plane. Throughout the flight, the crew seemed annoyed and annoyed. Throughout the delay, other passengers talked about similar delays and the financial issues that the airline has been having. I would avoid this airline - they seem to be struggling."
Ventajas: "That the flight was nonstop direct and the leg room in economy was very good."
Desventajas: "The entertainment system was terrible with both poor screen quality and single sided audio. You could barely understand the dialogue and needed to hold the head phones to your ears. Food was bland with poor presentation. We also received a meal at the start and end of the 15 hour flight with nothing offered in between. Seat cushions need to be replaced."
Desventajas: "Flight was late. There weren't any vegetarian options available"
Ventajas: "The quick check-in"
Ventajas: "Comfortable seats, new plane and friendly crew."
Desventajas: "Food needs to improve. Pasta versus pasta is not a choice."
Ventajas: "No tuve problemas con mi asiento, el avion despego en tiempo."
Desventajas: "En general todo bien"
Ventajas: "El personal es muy amable y atento. La comida es buena y no tuve problemas con mi asiento."
Desventajas: "En general todo bien"
Ventajas: "The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!"
Ventajas: "El embarque"
Desventajas: "Tripulación bilingüe, mejorar la comida, mejorar entretenimientos."
Desventajas: "Espacio entre asientos"
Desventajas: "Los asientos y poner a las parejas o matrimonios juntos"
Desventajas: "Nos asignaron asientos en diferentes filas con mi señora a pesar de haber comprado los boletos en Enero 2019 full rate y ellos sabiendo que éramos matrimonio, lo peor fueron en el medio Bussines class"
Ventajas: "Asiento un poco más ancho que otras aerolineas"
Desventajas: "Avión anticuado.comida mala. Pantalla mala calidad. Enchufe auricular no funcionaba bien."
Desventajas: "El vuelo salió una hora demorado, al no saber inglés y que las azafatas no sabian español nunca supe el porque."
Ventajas: "Avión moderno. Estaba muy bien."
Ventajas: "La tripulación muy amable."
Desventajas: "Deben ser mas estrictos en no dejar subir a la cabina, maletas que exceden el tamaño permitido. Nos quedamos sin lugar los que cumplimos con las reglas por los abusos de los que no."
Ventajas: "Servicio a borbo, variedad de comida y bebidas"
Desventajas: "No tenía entretenimiento a bordo"
Desventajas: "Should have the seat assignments opened in advance for international passengers, especially who paid for business class."
Ventajas: "Todos muy amables"
Desventajas: "No hay como cargar los aparatos electrónicos"
Desventajas: "Opción menu saludable."
Ventajas: "Both the crew and the leg room are awesome!"
Desventajas: "Me hicieron despachar mi equipaje de mano, porque el vuelo estaba muy lleno, fue gratis el servicio, pero rompieron mi valija. Una valija que me compre siguiendo las normas del tamaño que las aerolíneas te imponen para poder llevarla conmigo en la cabina, y unas horas antes del vuelo me avisan que tengo que despacharla, y encima la rompen."
Desventajas: "Conexión perdido porqué falta tiempo par recoger la maleta como me dejaron en rio."
Ventajas: "Check in en línea y asientos amplios en el avion"
Desventajas: "Qué no incluye comida"
Desventajas: "Se demoró más de una hora no te piden ni disculpas todo lo que tenía planeado para ese día se derrumbó"
Ventajas: "La puntualidad y la comodidad."
Desventajas: "Que no incluya ningún snack o bebida, ni tenga entretenimiento a bordo."
Ventajas: "Esta Aerolínea es pésima en sus servicios en general.. Por culpa de ellos he perdido el Avión del Jueves 11 por la razón que me informaron que mi vuelo era con América Airlines pero al dirigirme a América éstos me expresaron que no era con ellos sino con British. Nuevamente fui con British y se igual forma no sabían de mi reservación..tanto América Airlines como British aún que haya llegado tres horas antes de la salida. No me solucionaba ni una ni otra al punto que llegó el momento que se fue mi vuelo. Pero Dios es grande y una señora de British se compareció de mí y me ayudó.Salí a Roma el viernes 12. Al regreso la misma história sólo que en otro país otro idioma..La.gente de British me dijo que aparecía Cancelado mi vuelo cuando ninca lo cancele.. Al contrario estuve pendiente de hacer el chekpoin en linea pero nunca pude entrar a su página aparecia cómo "error". A mi salida fue un calvario me hicieron dormir en Roma para salir al siguiente día pero por América Airlines..Estuve a punto de no llegar a tiempo a la cobertura periodística en el Vaticano. Son un chiste esta Aerolínea no la recomiendo ya que ni tienen un Counter para soluciones al clientes en Roma."
Desventajas: "Todo el desorden, mala organización la forma de cómo me trataron parecía que era un Indigente ante ellos.. Como fui varias veces a tratar de que me ayudaran una de las Counter le dijo a su companera que no me atendiera que yo tenia que pagar un boleto y ya. Pero gracias a Dios una de ellas me ayudo pero igual el vuelo ya no lo podía tomar pero también dijo que parecía una persona de beneficiencia cuándo mi boleto ya estaba pagado de ida y vuelta yo no fui a pedir limosnas sino mis derecho como Cliente."
Ventajas: "Todo fue sobre ruedas y el personal estuvo a la altura de las circunstancias"
Ventajas: "Comfy seats, pleasent crew, good selection of movies and we got there on time. Bathroom was clean."
Desventajas: "Food was a little gummy and breakfast was a biscuit and a cream cheese filled pretzel"
Desventajas: "Long wait at the gate upon arrival at Heathrow."
Ventajas: "Buen servicio y puntualidad"
Desventajas: "Nunca alcanzaba la opción de comida que quería comer"
Desventajas: "La no traducción de mensajes en el avión"
Desventajas: "No traducen los avisos en el avión"
Ventajas: "el servicio de las aeromozas, súper amables"
Desventajas: "el avión se veía descuidado"
Ventajas: "Kind crew helping a frightened passenger"
Desventajas: "Terrible, frightening turbulence and illogical birding. Why not bore back of plane to front of plane?"
Ventajas: "muy bueno, la tripulación muy atenta y"
Desventajas: "Última fila, ya no había espacio para el equipaje de mano, y lo pusieron en un un aramarii lateral que abrieron y cerraron todo el tiempo Los asientos no se reclinaban lo suficiente por la pared detrás Debjo del asiento estaba muy sucio"
Ventajas: "Personal atento y embarque en hora"
Desventajas: "Asientos incómodos y 20 minutos de retraso en el despegue"
Desventajas: "Que no ofrezcan ni agua"
Ventajas: "Puntualidad y amabilidad"
Ventajas: "Atraso, cero entretenimiento, cero comida, incomodo comp ninguno el asiento"
Ventajas: "Excelente avión, limpio y cómodo. La tripulación extremadamente amable y eficaz. Totalmente recomendable."
Desventajas: "El acceso al avión fue un poco caótico."
Desventajas: "There was a very large group of teenagers that were very loud the entire flight and disrespectful to crew and other passengers"
Ventajas: "Food and service"
Ventajas: "Great movies that were free!"
Desventajas: "The structure under the seats were set up super odd, so that my leg space was cut in half by a bar making it difficult to store my bag."
Ventajas: "Respectful and kind crew. Dressed well Love that they are still wearing a hat!"
Desventajas: "No ofrecieron ni siquiera agua sin costo"
Ventajas: "The food, the entertainment and the staff was super friendly"
Desventajas: "The seats should be more comfortable for such a long flight"
Ventajas: "Personal muy antenro."
Ventajas: "Friendly people-excellent ammenitties-great flight. A new & improved airline from prior experiences."
Desventajas: "Nothing-all was great."
Ventajas: "Comfortable enough (but not a cm to spare); Splendid Entertainment choices, sufficient pillow & blanket"
Desventajas: "Lack of sufficient hydration offered; deboarding was a nightmare, missed connection, 4 hours late"
Ventajas: "Every flight was late. And then we missed a connection not because we landed late, but because they didn’t have a bridge crew. So we sat on the ground for 45 minutes awaiting a bridge crew. Invitee were re-booked on a new connection, but low and behold that was also late."
Ventajas: "Once we boarded, pilots kept us updated on the delay. The flight departured three hours after the scheduled date."
Desventajas: "Before boarding, there was no information. The time to go to the gate kept changing without any explanation. Would have expected more from British Airways. This was not a low cost!!"