Me cancelaron el vuelo por el tema de la pandemia. Pero la aerolínea ICELANDAIR me cambió el vuelo para otro país.
Desventajas: "Weather did not cooperate, not airlines fault...."
Desventajas: "It's as tight as WOW airlines and they are out of business. Knees crashing into the seat in front of you. Fly first class or a different airline."
Ventajas: "Crew were very nice and friendly"
Desventajas: "Food Selection could be GREATLY IMPROVED!!!"
Desventajas: "Even though we were not rushed between flights, our luggage didn't make it onto the plane."
Desventajas: "The crew didn’t offer me a drink"
Desventajas: "Please provide good and reasonable price inflight food. Also seats were not comfortable."
Ventajas: "The crew was great. I mostly slept through the whole flight, but they were very welcoming."
Desventajas: "I probably should have paid more for a more comfy seat."
Desventajas: "Uncomfortable seats"
Desventajas: "I had to cancel my trip and was not able to or even reschedule even with flight insurance. I'll never utilize this airline/company ever again & am getting the word out. This airline/company like most are greedy & inconsiderate with their customers."
Desventajas: "I couldn’t book a seat or check in. I had to check in at the airport and my check in process was not smooth. The seats were incredibly small. The crew was not friendly"
Ventajas: "It was punctual"
Desventajas: "I was sitting in the middle seat"
Desventajas: "Seats were uncomfortable; no complimentary snacks."
Desventajas: "El vuelo salió 1:30 hrs tarde, trastornandome todo a mi llegada a Madrid"
Ventajas: "El personal muy bueno pero deberían ser los avisos en español y las películas también. Por lo demás muy bien. Gracias"
Ventajas: "Clean and pleasant"
Desventajas: "Poor food service."
Desventajas: "Se retrasó mi maleta"
Ventajas: "Good leg room for an economy flight"
Ventajas: "There was a USB port to charge my devicw"
Desventajas: "The service was minimal, they only offered water when you got on the plain and once at the end of the flight."
Ventajas: "The fligth."
Desventajas: "The check_in"
Ventajas: "Friendly crew, boarding and deplaning was very smooth."
Desventajas: "Limited legroom, cabins could be more accomodating."
Desventajas: "No food, 6 hour flight"
Ventajas: "Good service and good seats"
Ventajas: "People were nice"
Desventajas: "No food even on a transatlantic flight. Seats small"
Ventajas: "Good entertainment."
Desventajas: "Only food for purchase on a 5 hour flight."
Ventajas: "Getting through security and boarding was very fast and efficient. Left 15 minutes early since plane filled up so quick."
Desventajas: "The flight is six hours and a complimentary meal is not provided. Planned to buy their hot meal but they ran out halfway through the plane. Having enough food for the whole plane is a must."
Ventajas: "flight attendants uniforms"
Desventajas: "Bare minimum no headphones no snack-even pretzels/peanuts one drink really awful bare bones"
Ventajas: "I got to my destination safely"
Desventajas: "I paid a ridiculous amount for it"
Ventajas: "I have never flown overseas without getting some dinner and breakfast. On this flight, we were given bottled water as we boarded and later could get another free beverage, but if you wanted food, you had to pay for it. Did get comfy blanket though!"
Ventajas: "Friendly staff,new plane,connection waited for us despite delay"
Desventajas: "No food"
Desventajas: "We were delayed for over three hours and stuck on the tarmac with little to no updates. Needless to say, we missed our connecting flight to the final destination and were not treated kindly upon arrival by the "help" desk. I am an experienced and regular traveler, but I will most likely never fly Icelandair after this."
Ventajas: "Nothing except watching deadpool."
Desventajas: "The flight was extremely uncomfortable. Almost no one was able to get comfortable enough to sleep during an international overnight flight. The plane's cabin.temperature was extremely hot, and made sleep or even general comfort impossible to achieve."
Ventajas: "It was nice they offered us free water."
Desventajas: "On a 6 hour international flight it is usually customary to receive at least one meal. We were not fed anything (not even peanuts) and were unaware that this would be the case. They had the option to buy snacks, however none were appealing and all were over priced. It was a good thing I had a bag of old crumbled cookies so we could stop our stomachs from growling."
Ventajas: "Safe and pleasant."
Desventajas: "I arrived my destination 24hrs late. 2 unplanned stopovers. Terrible experience."
Ventajas: "The flight was in time"
Desventajas: "No dinner or breakfast include."
Ventajas: "Had a great experience with Iceland Air from JFK to KEF. The ticketing agent was helpful, courteous, and prompt. No complaint with the check-in process. The plane was clean and comfortable with friendly staff. The flight was ahead of schedule and we even arrived at the gate withiout any issues. Would definitely fly Iceland Air again!"
Ventajas: "Good service. Good onboard entertainment. Good seats"
Desventajas: "I wish I had more leg room"
Desventajas: "Although I paid for a confirmed seat and chose my seat 6 months in advance, when 24 hour check-in rolled around I was told I had been moved to standby and would thus only have a seat if there were any left once everyone else had checked in. I had to wait until I arrived at the airport the day of to even find out if I had a seat. There were only two left when I checked in, so I just barely got on the flight. I had originally chosen a seat next to a friend traveling with me in the middle of the cabin, in the end I got a seat in the very back of the plane- no room in the overhead bins since they were reserved for flight equipment, couldn't recline, and was right by the kitchen, so it was too noisy to sleep. When I called customer service to try to fix all of this, in the middle of explaining my problem (after waiting on hold for an hour) I was told to stop talking and that it was the rep's turn to talk. In addition to not getting my problem resolved, he hung up on me! Worst treatment I've ever received on an airpline, and I've flown thousands of times on dozens of airlines. Once this trip is over I am never flying Icelandic again!"
Ventajas: "Check-in was efficient, and staff at the counter was friendly"
Desventajas: "No food for an international flight"
Ventajas: "Service was good, no real complaints"
Desventajas: "It was very warm, and trying to sleep while sweating is never fun....not sure why there aren't personal vents on that plane!"
Desventajas: "In flight entertainment systems did not work. Service came once very late into the flight. Our flight was delayed, and when we asked about our connecting, we were told over and over that the next flight was also delayed, but upon arrival we realized it was not... We missed our second flight and were rerouted through a much more efficient airline."
Ventajas: "Cabin was new and spacious. Good free entertainment selection. Free checked bag."
Desventajas: "Flight was delayed two hours"
Ventajas: "it was on time"
Desventajas: "you had to pay for everything...."
Ventajas: "pillow, blanket, bottled water were all standard service which most airlines do not offer. friendly and professional staff. great movie options on tv."
Desventajas: "I spend a lot of money on tickets and it seems like a glass of wine would be a nice gesture by the airline to say thanks for coming, we are glad you are here, relax."
Ventajas: "Loved the northern lights on the ceiling! Good legroom, friendly staff, and easy boarding."
Desventajas: "I wish there had been some way to charge my phone"
Ventajas: "The lighting of the interior of the plane was beautiful- very friendly, great service. Even saw volcanoes in the early morning during take-off"
Desventajas: "Food was expensive and no meal provided"