Desventajas: "Old plane - entertainment system did not have too many movies. Food was just okay"
Desventajas: "Food was not it should be for business class"
Ventajas: "The flight was on time, the crew was fine"
Desventajas: "The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement."
Ventajas: "Short trip ..very good pilot , landing was smooth, as well as the take off."
Desventajas: "Entertainment programs was so poor .."
Desventajas: "personal mas amable"
Desventajas: "Organizar el abordaje. No hubo abordaje preferencial para familias con niños pequeños, o para personas con asistencia especial."
Ventajas: "Need to upgrade seat and movies"
Desventajas: "Meals and toiletries"
Desventajas: "El abordaje fue caótico: mala señalización para las filas y los pasajeros no entendían dónde debían hacer cola. Gracias por la cena: primera vez que me dan salmón en clase económica y estaba riquísimo."
Desventajas: "The boarding time was delayed. The boarding process could have be more streamlined."
Ventajas: "The flight was fine, overall okay. The food was good, especially dinner."
Desventajas: "The flight attendants were not very friendly. The media selections were fine but the sound was not good."
Desventajas: "The seat reclined flat for comfort."
Desventajas: "better food"
Desventajas: "Bathrooms dirty"
Ventajas: "Servicio, comida, atención."
Desventajas: "No puedo criticar nada"
Ventajas: "Good on flight entertainment."
Desventajas: "Stewardesses not too friendly... flight was late to board and take off by 2 hours."
Desventajas: "Prices should be lowered and more direct flights from EWR airport."
Ventajas: "Better than expected. Was as good as American , Delta, United. Not quite to the level of Aerlingus, Lufthansa, Emirates."
Desventajas: "Stewards did a good job but were not engaging with the passengers. Not as friendly as could be. We would definitely fly Air Egypt again"
Desventajas: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"
Ventajas: "Direct flight, no other flights can do that."
Desventajas: "Air condition in airplane and Cairo airport was no good"
Ventajas: "Crew was great, very polite and service oriented."
Desventajas: "Amenities (seats, bathrooms, entertainment, headphones and food) were not on par with other world class carriers, especially for business class."
Ventajas: "Good flight. Arrived on time and left relatively on time"
Desventajas: "Luggage took a long time to arrive in the terminal"
Desventajas: "El asiento no reclinaba bien y el apoya pie no funcionaba. No se mantenía y tuve que cerrarlo porque quedaba todo abajo. La tripulación muy mala atención, caras serias, nada de simpatía y poca atencion. Muy incómodo el asiento"
Ventajas: "The hotel and the food"
Ventajas: "Personnel was great. Delicious and frequent food and drinks."
Desventajas: "I asked for wheelchair service but I never received it."
Ventajas: "Almost perfect"
Desventajas: "They didn't give me a travel kit."
Desventajas: "Flight delayed for over two hours"
Ventajas: "The crew was friendly and professional. Food was very good as well as the selection of non-alcoholic beverages. Flight was on time, and plane was clean!"
Desventajas: "Passenger seating next to me (I was sitting in an aisle on a 3-seat row, economy plus) kept on leaning towards me all the time. I had to "create" of sort of barrier between the two of us with a couple of pillows. A lady sitting in the row in front of me - a 50-something y/o woman with husband and 3 kids keep on reclining her seat to the point that I was barely a couple of inches from the top of her head, even as I was eating. I had to forcefully push back ti get some room."
Ventajas: "Possibly the food and the flight is direct"
Desventajas: "Anything else you could think of. The crew is unfriendly the plane is messy no one follows rules or regulations just a complete mess"
Ventajas: "Every thing"
Desventajas: "Every thing"
Desventajas: "I complain to the manager and he doesn’t do anything about how the customer service treat us And if you know the manager you don’t charge for extra luggage - and if you don’t know him you charge for anything extra"
Ventajas: "Amazing hospitality. Flight attendants were so friendly. The meals and gifts made for a very pleasant flight experience"
Ventajas: "Lots of terberlance but good flight"
Desventajas: "The terberlance"
Desventajas: "Boarding was a little slow, but the crew was nice and courteous Seating was comfortable and roomy. The food was good."
Ventajas: "The crew was very good. Helpful and friendly."
Desventajas: "I had no blanket, no pillow. I asked the attendant to get me a blanket and she passed me one that someone else was using."
Ventajas: "The people, the food, the culture."
Ventajas: "Y más si viajas con niños."
Desventajas: "Comida muy buena"
Ventajas: "Vuelo y personal ok"
Desventajas: "Aviones antiguos. Ninusb ni pantalla individual. Salio con retraso y llego puntual"
Ventajas: "Vuelo salio puntual y llego antes de lo previsto"
Desventajas: "Avion antiguo, sin usb ni tv individuales. Espacio entre asientos escaso"
Ventajas: "Good services despite a long flight"
Ventajas: "Every member of the staff was super friendly. Complimentary food and beverages for all meals. Good selection for in-flight entertainment. Provided eye masks, blankets and pillows. Good amount of leg room."
Desventajas: "I don't really have any complaints! I would definitely use this airline again."
Desventajas: "Allowed only one bag and charged $120 for second bag. I thought we are allowed two bags"
Ventajas: "I loved the food selection. Taste and presentation were good too. Plane is new, which is plus."