Encuentra vuelos baratos a Bonn

Ventajas: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Ventajas: "Friendly Staff"
Desventajas: "N/A"

Ventajas: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."

Ventajas: "Stewards are very kind and friendly unlike those in US flights."
Desventajas: "None."

Ventajas: "la comida estaba deliciosa de las mejores que me he comido."
Desventajas: "el olor de otros pasajeros fue dicifil de soportar"

Ventajas: "es uno de los aviones más cómodos en los que me volado y soy un viajero frecuente realmente excepcional el avión y la atención."
Desventajas: "todo perfecto"

Desventajas: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"

Ventajas: "Es comodo, amplio gracias a los respaldos finos, y tienen detalles como el desayuno y una chocolatina. Muy limpio. Detalles con los niños."
Desventajas: "Personal muy profesional, pero muy serio en ocasiones."

Ventajas: "The seats on Swiss' A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!"
Desventajas: "Nothing"

Ventajas: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Desventajas: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."

Ventajas: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Desventajas: "The seats were old and uncomfortable and the arm rests did not go all the way up."

Ventajas: "good food, excellent entertainment selection"
Desventajas: "late boarding, late take off, missed my connection"

Desventajas: "Seating and foot space was uncomfortable to me."

Ventajas: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Desventajas: "It was delayed a little."

Ventajas: "Fine"
Desventajas: "Newark airport is awful. Can't get food, can't get coffee, can't get a newspaper. I would try to avoid it."

Ventajas: "Clean and efficient plane, crew and procedures."

Desventajas: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Ventajas: "Newer plane"
Desventajas: "I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain -- shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable - very close seats Overall--- underwhelmed"

Ventajas: "Yo siempre cojo vuelos del grupo del Lufthansa (que incluye tambien el SWISSAIR) y siempre estoy muy contento con todo que ofrecen."

Ventajas: "Yo siempre cojo vuelos del grupo del Lufthansa (que incluye tambien el SWISSAIR) y siempre estoy muy contento con todo que ofrecen."

Desventajas: "I had a good seat, the plane was comfortable and the crew was nice"

Desventajas: "Chrap food"

Desventajas: "Not enough room for my knees"

Ventajas: "Night flight. Food is fine."

Ventajas: "Perfect service, on time"

Desventajas: "Lights were on too long for an overnight flight"

Ventajas: "Everything is OK."
Desventajas: "Nothing. Everything is good."

Ventajas: "Crew were very good"

Desventajas: "Flight was delayed and I missed my connection in Zurich... Instead Zurich-Belgrade WITH SWISS AIR i was rebooked to Zurich-Munich LUFTHANSA then Munich-Vienna LUFTHANSA and then Vienna-Belgrade AUSTRIAN... Lufthansa is not on my list and I was forse to fly with company I don't like... So disappointed by SwissAir..."

Ventajas: "Good swiss service. Arrived earlier. Priority boarding for me with kid."

Ventajas: "Great food, no turbulence, great service and my skis flew for free!"

Desventajas: "In Geneva, United has you print out your own baggage claims but there is no option to print two claims if you are traveling with skis and a boot bag. So after standing on line to print out the claim, I had to have the claims printed at the baggage drop counter anyway. The person directing people through the process, should being questions people with skis and directing them to the proper place (especially since many people use Geneva Airport to access the French, Swiss and Italian Alps)."

Ventajas: "Nothing really exceptional"
Desventajas: "Looks like everyone is a manager. Little smiling and most making sure rules are follow up to the book and is ok but no too insistent about it. Customer service afterall make or break you business doesn't matter how strong you are"

Ventajas: "Aprecio la puntualidad, el embarque rápido y los sanos a bordo, incluídos en el billete."
Desventajas: "Nada, todo bien."

Desventajas: "Due to late dinner, was not allow to follow asleep as I needed"

Ventajas: "The crew was nice, the flight went smoothly"
Desventajas: "Seats were too small and not comfortable"

Desventajas: "Delays"

Desventajas: "Puntualidad"

Desventajas: "Puntualidad, tuve que correr para conectar mi vuelo a pesar de estar con problemas de salud"

Ventajas: "Swiss lost two checked bags for which we paid a supplement - while they’ve sent emails about them we still have yet to see the bags 36 hours later."
Desventajas: "See above."

Desventajas: "Puntualidad"

Ventajas: "La tripulación fue muy amable"
Desventajas: "No había sándwiches para comprar"

Desventajas: "Filter drunk people. I had a drunk person next to me"

Ventajas: "La tripulacion my atenta y amable."
Desventajas: "Hubo mucha espera para el check in . El avion no salio a horario"

Ventajas: "La tripulacion fue my amabke y parents en todo momento"
Desventajas: "La espera para el check in y el no salir punctual."

Ventajas: "Excelente servicio"
Desventajas: "Un retraso"

Ventajas: "Todo estupendo!! Comodidad y atencion 100%"

Desventajas: "Perdida de equipaje mas retrazo de salida"

Desventajas: "Seat would not recline. Long fight cramped 27B"

Ventajas: "Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay."
Desventajas: "Nothing"

Ventajas: "Fast boarding, not a crowded flight, ahead of schedule."
Desventajas: "Paid extra for my check in bag."

Ventajas: "The crew was pleasant and attentive"
Desventajas: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."

Ventajas: "Nothing"
Desventajas: "Everything incl customer service at the airport"

Ventajas: "Fast boarding and nice staff. Food selection was ok"
Desventajas: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"

Desventajas: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"

Ventajas: "Easy and on time boarding."
Desventajas: "Seats are extremely small. And when the seat in front reclines they are basically in your lap."

Ventajas: "Food and service was ok"
Desventajas: "Delayed at the airport. Very little leg room and hot while waiting to yake off. Entertainment was really bad. Bad screen and sound quality was awful."

Ventajas: "love the lounge and easy check in and boarding, great attendants and smooth trip"
Desventajas: "would be nice if lounge was open earlier - arrived for 8:30am flight and had to wait around in freezing cold terminal with no coffee for an hour"

Desventajas: "They switched my gate 5 times and lost my baggage."

Ventajas: "Todo"

Desventajas: "Once In London, we were told by British Airways that was flying us to Nice that Delta had “lost” our infant electronic ticket - It took 1.5h to get new ticket reissued! We missed our connection and had to wait 3 more hours for the next flight - We were somewhat lucky as multiple flights were delayed/cancelled that day - I will avoid using Virgin Atlantic in the future as they need Delta and British operate their flights and this makes it prone to issues like that"

Ventajas: "Service"
Desventajas: "Seats in economy are way to small and very uncomfortable if tall. Too close to the seats in front of you. I was miserable all the way to London."

Ventajas: "Crew was professional."
Desventajas: "Couldn't stretch my right (window side) leg. Display quality was poor."

Ventajas: "The food was AMAZING. No, seriously. Everything we had was great."

Ventajas: "Did not take the flight in the end"
Desventajas: "My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines"

Ventajas: "Quantity of food was less for the dinner time..but overall experience was good.."

Ventajas: "My flight was delayed boarding, Entertainment wasn't exciting oppose to other Virgin flights I have taken in previous years. Food wasn't great. I had teriyaki chicken with rice and I left it. Big dislike - when I was checking in online I found some economy seats I couldn't allocate for my seating due to additional charge applies. I think this is very off putting as I have been a Virgin member for years and it is very disappointing."
Desventajas: "I liked the Airbus carrier which had only two seats (window and Isle) on each sides oppose to three. It felt more comfortable."

Ventajas: "The crew was friendly and did a great job."
Desventajas: "The seats were a little tight."

Ventajas: "Smooth boarding process"
Desventajas: "Delays caused us to miss our flight from London to Vienna"

Ventajas: "The planes are really cool and seats were very comfortable. The part about phone/tablet holder in front of passenger is awesome. Crew was friendly"
Desventajas: "Vegetarian food selection could be better, need more content in movie selection"

Ventajas: "the food was very good and they hd a good list of selections of movies."
Desventajas: "the crew was very dry. they did not seem too happy."

Ventajas: "Virgin has the nicest staff, good food, and excellent movie options. I had a great time on my flight!"

Ventajas: "Dont whish to comment unless a human being can contact me and help me get the $200 travel voucher I was promised. It was so stressful its the least that can be done"

Ventajas: "Mostly everything was fine."
Desventajas: "Not really anything particularly that I didn't like."

Ventajas: "Staff excellent - Inflight screen useful."
Desventajas: "Could not do online Check in - apparently as there were 4 separate legs on my Ticket."

Ventajas: "Top notch for a long economy class flight. Great new plane!"

Ventajas: "The crew."
Desventajas: "No wifi was absolutely aggravating. Seat space was bad as well - very little leg room."

Ventajas: "Very attentive and friendly crew! The plane was nice and clean, nice purple tinted lights. They served us plenty of complementary meals, snacks, mints and drinks. The in flight entertainment was the best I've seen yet: movies, tv, music, games, all recent and easy to use. We will definitely fly Virgin Atlantic again!"

Ventajas: "The meals were very small and not very tasty. Economy appears to have lost staff as it takes the entire flight to get a drink and dinner, the feeling you get is that you should just get on board and then sit quietly for 7 hours and not ask for anything. The entertainment does not have a very large selection and if you fly regularly does not seem to update very often."

Ventajas: "Very racist !!! I'm black . I didn't get service I paid for , The food was mediocre. The beef was not cooked Or just tasted like it wasn't good. I don't think I'm flying virgin Atlantic again . Bad bad experience from all my flights ."

Desventajas: "Wasn't Virgin Atlantic, it was delta. We thought we were flying Virgin Atlantic. Dissapointment #1 Interactive TV's were horrible and required assistance to work them. Touch screens weren't responsive. Food was bad."

Ventajas: "Frequent drinks, attentive stewards/stewardesses, good gluten free meal, comfortable seats smooth flight First checked bag is free."
Desventajas: "Seats were very slim - armrests were pressing on hips when trying to shift my bottom to change position. The 45 minute delay due to fog. No snacks - like nuts, pretzels, etc"

Ventajas: "Not much to be honest. Which is a shame because I usually love the service from Virgin Atlantic."
Desventajas: "The TV system needed replacing. The controller was broken and the sound was terrible. Made my flight longer than needed."

Desventajas: "My luggage didn't arrive at my destination until 2 days after I did. And after I checked my luggage, a leather satchel was stolen from my suitcase. I reported the theft to Virgin Atlantic and requested a report nearly a week ago and have heard nothing back. I am usually careful about packing luggage, and did not think the leather satchel would attract a thief working for the airline, but I will not make that mistake again! DO NOT TRUST VIRGIN TO HANDLE LUGGAGE."

Ventajas: "It was a lot faster than originally predicted."
Desventajas: "The inflight entertainment system kept glitching and needed to be reset a few times"

Ventajas: "Very friendly and professional staff. Clean cabin."
Desventajas: "Not the most comfortable seats. Dinner not very tasty."

Ventajas: "Great Service, comfortable seats, good choice of movies"
Desventajas: "Food...Does not encourage healthy eating...but I this is nothing our the ordinary for flights"

Ventajas: "Moderately comfortably. Attendants very accommodating. Boarding process was above average."
Desventajas: "Leg room insufficient. Entertainment screen was subpar."

Ventajas: "That I arrived safely; )"
Desventajas: "So little space"

Desventajas: "Overall it was great! I would like to be able to be more detailed info about classical music selections, for example, Op, #, of the pieces. Also I wish to have more choices of foreign films."

Ventajas: "Aircraft took off and landed properly."
Desventajas: "Minimal to no food on the flight, plus size passenger next to me took up her seat and part of mine. No power outlets, no wifi, knees hit seat pocked in front me - basically it was like time travel, only I'm sure a stage coach was more comfortable."

Ventajas: "Great crew. On time departure and on time arrival."
Desventajas: "Aircraft was a bit old. Seats were not as comfortable."

Ventajas: "NOTHING This flight had very poor standards , even in terms of domestic travel."
Desventajas: "The luggage was damaged and when reported to Delta crew at IAD airport , she just said that Delta does not assume responsibility for luggages , did not even apologize. It was a small plane so we had only 1 flight steward , very sloppy grooming. Poor in flight snacks , some crappy saltines crackers . A long way from JFK from one terminal to another terminal."

Ventajas: "Crew was attentive."
Desventajas: "I remember Virgin flights being so much fun. Food was awful. Seats were okay as far as legroom. I was in economy so I expect to be treated like cattle. I've heard of international flights having Wi-Fi. Virgin doesn't seem to offer that option. I was hoping to be able to work a little. I used to be a loyal Virgin Atlantic traveler and I've noticed a decline in quality since I last flew with the airline. I've flown other carriers, including British Airways and always preferred Virgin. I'll explore other airlines going forward."

Desventajas: "The meals were terrible"

Desventajas: "Could not understand the boarding announcements. The gate agent did not always use a microphone."

Ventajas: "Nice hot food"
Desventajas: "So I was not able to pick my seat. I called the airline and they said they had no means to assign me a seat over the phone. They suggested I try the website again in 3 hrs or go 4 hrs early to the airport. Not helpful!"

Ventajas: "I thought that the food was particularly good for airplane food and it was distributed generously."
Desventajas: "I had a very disgruntled passenger behind me who, despite it being an overnight flight in which the lights are turned off, was furious when I reclined my chair (the passenger in front of me had reclined hers so without reclining mine it was a bit tight for sleeping) and was literally hitting the back of it throughout the flight and audibly complaining. At one point he complained to an attendant and she asked me to put my chair back up. I put it back down after the meal and he continued to behave absolutely inappropriately, making my flight experience very uncomfortable."

Ventajas: "Virgin have flying down to a fine art and always worth the premium economy experience. As a business traveller I always try to book Virgin where possible."

Desventajas: "Did not like them charging extra for a seat assignment."

Ventajas: "cena, bisiness"
Desventajas: "A few things maybe because it was my first trip in your airline and business"

Ventajas: "Baggage handling, efficiency overall"
Desventajas: "Small legroom in economy"

Ventajas: "The seats were comfortable, we all had a bottle of water at our seats, we were immediately served drinks and snacks, the meals were really nice (haven't had this in years). Plane crew were friendly and helpful. Kids loved the entertainment selection - it kept them occupied throughout the flight in spite of their young age (3yrs and 5 yrs)."

Ventajas: "The service and space on the airplane were excellent."
Desventajas: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."

Ventajas: "All good. No problem"
Desventajas: "Nothing wrong"

Ventajas: "The Lufthansa service starting with the baggage checkers in Newark NJ. They provide service and a enjoyable flying experience."
Desventajas: "The layover in Frankfort was long and the gate we went out is in need of an upgrade but B10"

Desventajas: "Not able to watch TV, movies of flight status"

Ventajas: "Large leg room"
Desventajas: "Flight late missed connection flight for me. TV on arm, too small too close difficult to rewind had to shut down during descent while seatback TVs were still allowed to play"

Ventajas: "Very professional crew !!"
Desventajas: "Nothing to write ."

Ventajas: "The service was top notch and the comfort of economy class is better than any American airline I have been on."
Desventajas: "U cannot think of anything."

Ventajas: "Great crew, service was excellent"

Desventajas: "Once off international flight in Dusseldorf, had to go through passport check prior to transfer onto second flight... One passport check person in line for almost 200 people... We did make our flight, however very stressful for no reason. Lufthansa was amazing, Euro-wings folks... very unhelpful..."

Ventajas: "Flight was on time, crew was helpful"
Desventajas: "Blasting speakers for announcements, should have served a quick drink"

Ventajas: "The convenience of an early arrival time in Frankfurt to catch another connecting flight to my final destination"
Desventajas: "Lufthansa was GROSSLY late to depart,for no apparent reason, causing me to miss my connection! Lufthansa then arranged for the cheapest and LATEST flight available as an alternate connection causing me to miss a very important family event.. Very disappointed.."

Desventajas: "El vuelo se retrasó en su salida por el clima. Íbamos a perder nuestra conexión y el personal de tierra en Tegel no nos facilitó la llegada a Frankfurt así que perdimos la conexión"

Ventajas: "Cleanliness, entertainment"
Desventajas: "Food and legrooms have to be the worst in international flights."

Ventajas: "Nothing"
Desventajas: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Ventajas: "Good flight"

Desventajas: "Flight delayed 5 hrs"

Desventajas: "Ridiculous policy that couldn't get seat until 23 hours in advance, then that wasn't even true. Then misinformed me about what kind of seat I had been assigned. Then insisted I check a bag that did not need to be checked. Then the food was inedible. Flight happened to be late so I missed my connection, and they offered some more misinformation in that regard; There were of course human beings (staff) to deal with, but they had been reduced by Lufthansa's rules and systems so they were just robots, repeating over and over again inflexible policies. Horrible!"

Ventajas: "On time. Fast boarding and un boarding. Crew is very friendly."
Desventajas: "No tv, though understandably on a short flight."

Ventajas: "Liked all about the flight except the delay, but got good treatment from airline during extended trip"
Desventajas: "Plane was late to depart, missed connection in Frankfurt"

Ventajas: "The crew was really nice and helpful"
Desventajas: "The person sitting next to me on my right side was disrespectful and putting his head and legs up on my seat even after I told him not to do that and even spoke with the flight attendant. I felt uncomfortable with his behavior and the way it was managed by just telling him not to do that. I asked for a different seat but wasn't moved. For the price I paid for the seat and his behavior of taking up my spot and the empty spot in between us (he took up 2 chairs because he was laying down to sleep) I was very disappointed and uncomfortable during the flight."

Desventajas: "Seating space too narrow"

Ventajas: "Plenty of room"
Desventajas: "Lack of good movies"

Desventajas: "El servicio de lufthansa horrible. Siendo business se les acabo la comida que habíamos pedido. Pasaban de nosotros, solo hacían caso a los alemanes. Me tiraron encima un vaso con bolsa de té, manchandome la camiseta. Parece que les hizo gracia porque se estaban riendo. Dijeron que me traerían algo para limpiar y desaparecieron. Nunca más."

Ventajas: "Solo por el horario que tenía que era por la tarde es bueno y no por nada mas"
Desventajas: "La comida mala. Asientos rotos llegada y salida con retraso que me complico el viaje. Calidad precio un atraco total"

Ventajas: "Han cambiado mi asiento en el último momento y sin avisarme con anterioridad"
Desventajas: "No hubo comida, solo bebiba"

Desventajas: "el personal del aeropuerto de Munich, ha sido muy inconvenientes, nos han dejado esperar 15m en pista por las maletas de mano."

Ventajas: "Personal amable."
Desventajas: "Vuelo incómodo con retraso y comida baja calidad. Muy cara o el viaje"

Ventajas: "No hubo retrasos ni sorpresas. Fueron puntuales."
Desventajas: "Mal en espacio y comida. Calidad precio carisimo"

Desventajas: "Entertainment center was not working properly. Had to be rebooted twice."

Ventajas: "I loved the choice of movies"
Desventajas: "Lack of space"

Ventajas: "De nuevo dieron comida: bien"
Desventajas: "Algo de retraso"

Ventajas: "Que den comida en el vuelo es de agredecer"

Desventajas: "Retraso de 45 mins a ultima hora del día. Recogida de equipajes 45 minutos mas."

Ventajas: "Unusually rough and crowded flight though that is hardly the fault of the airline."
Desventajas: "In economy class, there should either be adequate room for average sizes people at the least or seats should NOT be allowed to tilt back."

Ventajas: "EL PERSONAL MUY AMABLE LA COMIDA"
Desventajas: "VIAJE DE MUCHAS HORAS"

Ventajas: "LA FACILIDAD DE GENERAR LOS BOLETOS DE VIAJE A FRANCFORT Y LUEGO A PANAMÁ"
Desventajas: "NO ME AGRADO TENER QUE ESPERAR POR MAS DE 8 HORAS EN EL AEROPUERTO"

Desventajas: "i missed this connection was put on a united flight and was bumped down from business to economy. no apologies, no effort whatsoever to make up"

Ventajas: "Había dos retrasos de vuelos. Pero todo estaba bien organizado.Estoy contento"

Ventajas: "Embarque muy rapido y organizado"

Ventajas: "Both of our connecting flights were delayed thereby causing us to miss our final flight to LA. Now we are back in Munich where we started, waiting for a flight tomorrow."
Desventajas: "That we were told on the flight from Düsseldorf to Frankfort we would make our connecting and after running from Terminal A to Z, and seeing the plane on the Tarmac, we were told we were too late. And then the service associate at the Frankfort Lufthansa was incredibly rude, unhelpful and inaccurate."

Ventajas: "El trato fue bueno."
Desventajas: "Lentísima facturación en Sofia, un avión que nunca se retrasa salió tardísimo. Una vez dentro me hicieron cambiar de asiento, para que un niño de 6 años estuviera al lado de su madre. De la otra forma el niño estaría delante de su madre. ¿Por eso dedicamos parte de nuestro tiempo para sacar la tarjeta de embarque en casa? No tiene sentido si luego no respetamos los asientos."

Ventajas: "The staff was not friendly at all. For international flight, especially long ones the seats should be able to go back further and not feel like a board, the seats were uncomfortable and small. The area between first class and the back of the plane had air issues, and I was sweating and so hot it woke me up, so on a 10 hour flight I got 1 hour of sleep. Ruined my first day of vacation."
Desventajas: "Everything was aweful except for the movie selections."

Ventajas: "Awesome service, delicious food, spacious seats in economy, great friendly staff!! Can't wait for my next flight."

Desventajas: "The flight was cancelled, I waited on the service center line for over 3 hours and in the end had to take a 8hr train ride in order to get to not completly miss my sailing trip. I arrivd to my boat 10hrs late when I was scheduled to take a 1.5hr flight and would have arrived 5 hours early."

Ventajas: "Entertainment options vastly expanded and improved Attentive staff Good check-in Decent boarding - some organisation of boarding by seat - prevents roadblocks by people trying to get to back while those in front are still putting their stuff away and blocking aisle."
Desventajas: "Given menus for a mediocre meal Booked window seat to sleep - given aisle at last minute when boarding Given drink then meal for overnight flight - meal would be nice - more time to sleep"

Ventajas: "The crew came round with bottled water multiple times during the trip and even after taking off 15 min late, we still landed 30 mins early and the luggage came out quickly."
Desventajas: "The meal before landing consisted of nothing but the worst ham sandwich I've ever had the mis-fortune to be served: reminiscent of Bulgarian Airlines in the 80's."

Ventajas: "El vuelo salio en hora"
Desventajas: "La comida bastante mala"

Ventajas: "El vuelo fue bueno a pesar del viento en Ámsterdam para aterrizar."
Desventajas: "Los sonetos no se reclinan. Muy lento el abordaje de la compañía, deberían procesar más rápido."

Ventajas: "The attendants took great care of us. Super smooth flight."

Ventajas: "Friendly in-flight personell"
Desventajas: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Ventajas: "Great"
Desventajas: "Great"

Ventajas: "Llego incluso antes de la hora"

Ventajas: "Vuelo en hora y personal atento. Nada destacable."
Desventajas: "Nada de entretenimiento. La comida escasa y monotona."

Ventajas: "Personal atento y agradable. El resto bien sin nada destacado."
Desventajas: "Nada de entretenimiento y la comida monótona. Una hora de retraso."

Ventajas: "The crew were hardworking, responsive, conscientious and friendly"
Desventajas: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Ventajas: "Un leve retraso tanto a la salida como en la llegada"

Ventajas: "Las opciones de películas"

Ventajas: "Food was just fine, movie selection very good"
Desventajas: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Ventajas: "Flight crew was fine. Food was good."
Desventajas: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Ventajas: "El servicio abordó fue excelente"
Desventajas: "Le falta subtítulos a muchas películas"

Ventajas: "Boarding was quick, Flight on time....just a regular service and plane"
Desventajas: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Ventajas: "Todo muy bueno"

Ventajas: "Todo"

Ventajas: "Limpieza"

Ventajas: "The staff was extremely pleasant. Food was good!"
Desventajas: "Have no complaints"

Ventajas: "Good airplane. New. Design optimal. Business seats are good enough. Special meal was very good. Headsets noise canceling are really a plus. Bathrooms with no touch actuators are good idea."
Desventajas: "Cartagena airport need telescopic direct acces to cabins. Very slow boarding due to climb scalators for people in need like strillers or wheelchairs. Service in flight was veeery slow for business standards. English can be improved. They speak to you when you have headphones on!!"

Desventajas: "Bag was lost"

Desventajas: "Venía viajando con un bebé en un asiento de 3 personas, las cuales veníamos 4 con el bebé, en el vuelo venían muchos asientos vacíos podíamos haber estado más cómodos todos ..."

Ventajas: "Servicio Puntualidad"

Ventajas: "Just great crew."
Desventajas: "Not comfortable at all and will not book KLM again."

Desventajas: "Tiny old cramped plane."

Ventajas: "The cabin crew were pretty good. That's about all that was good."
Desventajas: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Ventajas: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Desventajas: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Ventajas: "Atención a bordo, calidez de la tripulación. Excelente servicio."

Ventajas: "La amabilidad de la tripulacion, buena comida, el detalle de los pañuelos para limpiarrse las manos antes de comer. Buena puntualidad."

Ventajas: "Tripulacion muy amable, buena comida y bebidas. Muy puntuales."

Desventajas: "Two hours delay in the start."

Ventajas: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Desventajas: "Nothing."

Ventajas: "Excelente la atención a bordo"

Ventajas: "The food and the customer service was great"
Desventajas: "We were 1 hour delayed for waiting to one of the passengers arrive. Which almost made me late to my next flight"

Ventajas: "Todo muy bien. A pesar de un cambio leve en el horario."

Ventajas: "That we didn't crash"
Desventajas: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Desventajas: "El aire acondicionado estaba muy fuerte y hacia mucho frío"

Ventajas: "Comida, bebidas, entretenimiento, personal y asientos súper comodos y todo muy bien en general."
Desventajas: "Retraso de una hora por el vuelo anterior que venía de AMS. Después de eso todo perfecto!"

Ventajas: "El personal fue súper atento y alegre y eso me encantó. El aterrizaje fue impresionante."
Desventajas: "Tardaron más de lo esperado en embarcar"

Ventajas: "Muy puntual"

Ventajas: "El personal fue muy bueno y atento. Los asientos muy cómodos y te dan comida gratis lo cual es bastante destacable."
Desventajas: "El vuelo salió más de media hora tarde. No es algo que esperaba de KLM."

Desventajas: "Nos tuvieron casi 1 hora dentro del avion entre el embarque y el depegue"

Ventajas: "Ha sido un viaje comodo sin ningun tipo de retraso ni percance que molestase en el transcurso del mismo"

Ventajas: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Ventajas: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Desventajas: "See above"

Desventajas: "abordaje muy lento"

Desventajas: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Ventajas: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Desventajas: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Ventajas: "delayed"

Ventajas: "El Servicio muy bueno."

Ventajas: "First time using SAS and very pleasant trip"

Ventajas: "Entire crew very attentive!! We ate like Kings!"
Desventajas: "Long layover in Newark! My fault for not noticing when I booked it!"

Ventajas: "I chose SAS since I have used this airline on most of my travels to Norway. It has been without any problems and I highly recommend it. The staff all try to make you comfortable and do not hesitate to get whatever you ask for. I have no plan to change plane. Thank you."
Desventajas: "I do not like the way they conduct their business from the office. I know they are very busy like any other airlines but please return our calls and answer questions as we are fully entitled to their attention using their airline. . Thank you."

Ventajas: "Puntualidad"
Desventajas: "Un poco viejo el avión"

Desventajas: "Multiple maintenance delays and groundcrew forgot to load some bags so there was an even further delay. Flight was cramped too."

Ventajas: "Great movies. Lcd Screen is awesome"
Desventajas: "Somewhat unfriendly crew"

Desventajas: "Missed my flight due to weather east coast"

Desventajas: "We were unaware of the need to buy an infant ticket on international flights. When we checked in to our SAS flight in Newark, we were given a boarding pass for our infant without any heads up about the issue. We also got help with ordering bassinet from the gate agent, all without anything surfaced. It wasn't until we were boarding that we learned that we needed to buy a ticket and pay $400+ and nearly didn't make the flight. Can someone follow up now, as we need to make sure this issue has now been resolved for our return flight to SFO on Thursday July 6th"

Ventajas: "Food and crew were great."
Desventajas: "The plane was hot and my seat was very uncomfortable."

Ventajas: "I was able to sleep most of the flight."
Desventajas: "Plane left Newark an hour late and I missed my connecting flight in Oslo. Once I did get on a flight from Oslo to Copenhagen, there was no room for my carry on luggage. The stewardess took it and said it would be put in cargo, but now they can't find it! Two bad experiences with SAS in a row. Don't want to use them again."

Ventajas: "I felt valued. The plane was clean and in good condition. The flight crew and attendants were very professional and took good care of the passengers. It was a quiet and stress-free travel experience."
Desventajas: "Can't think of a single thing."

Ventajas: "Very good service with excellent entertainment. Nice smooth flight. An excellent value."
Desventajas: "Passport control in Copenhagen is too slow to allow for a 35 minute layover. We missed our flight to Stuttgart and had to go to the transfers counter. The service at the transfers counter was outstanding and they put us onto a Lufhansa flight. In the end we got to Stuttgart 5 hours later than planned."

Desventajas: "1) on the plane, they announced a choice of two meals and I enquired why did I get one without choice and they told me the second choice was an option only for 'economy plus' !! That was a rude situation....I felt cheated and then insulted . 2) CPH - Nice : The breakfast or the included orange drink gave me an upset stomach and bad case of Hemorroides. 3) I accepted a glass of tomatoe juice and when I asked for a coke with my lunch , the stewardess said I had only right to one drink and would have to pay the rest....really ? - wine used to be free and now a glass costs $4...really ?? 4) I arrived at CPH airport for my transfer .. the flight was yet not on the screen but no one gave any instruction and no officials of any kind were around to enquire....a cleaning crew finally directed me correctly. 5) the security line in New York to board was ridiculously long...someone shouted to take off our smelly shoes...really ?? 6) most were directed to the right with four snaking unending lines to one security check . From time to time others were directly directed ed to the left where there was no line and option of two security checks. Half way through my wait , most were directed to the left and all who were 'late', were let out first to their gate. The whole experience before, on the plane and after was not worth the money...least of all a pleasant one."

Ventajas: "Even though I did not get the seat I paid extra for, it was a great flight."

Ventajas: "Igual a todas las aerolíneas regulares"
Desventajas: "Que sea una aerolínea promedio, sin valor añadido"

Ventajas: "The flight from Newark to Stockholm was late, so I was late for the flight to Vilnius,had to recheck-in and wait for 6 hours."

Ventajas: "We got to sit in the emergency aisle so I can't complain about comfort. The staff was really friendly (although they were really rude on the way over 10 days earlier, so I guess we just got lucky with a nice crew for this one)."
Desventajas: "You only get one free non-alcoholic drink on this flight and that's really stingy for a 7+ hour a long haul. Drinks should be free on a long haul, especially non-alcoholic ones. There aren't any free small snacks like chips or peanuts. You have to pay for everything and the menu is exorbitantly over priced. It's a cheap and insulting customer strategy. They can save a few bucks in overhead on each customer this way, but they are losing money in the long run because I'll never book with them again due to their tawdry actions. I doubt I am alone."

Ventajas: "The food, the comfortable seats, boarding."
Desventajas: "The entertainment options, very few movies, limited kinds of music"

Desventajas: "Entertainment systems were not working for many of us."

Ventajas: "The thoughtfulness and competency of the personnel. I needed wheelchair assistance and found that every was very attentive to my needs and very competent, especially the ones assigned to get me from place to place. Even in Rome, where we had to deplane on the tarmac, I had a young woman and a young man to assist me and they helped me in every way possible."
Desventajas: "I needed a gluten free meal and found it rather dry and unappetizing."

Ventajas: "Food was good"
Desventajas: "Charge for drinks. TV broken no recompensatuon"

Ventajas: "It was great to have a bottle of water right at the beginning of the flight! Made it easier to settle down and relax."
Desventajas: "It would be great to have a greater offer of music. I really like to listen to some new music from good artists and to get inspired for new music on a long flight. It's too bad, SAS only offers playlists of 1 hour..."

Ventajas: "Easy boarding"
Desventajas: "No food option, Drinks are not free(international flight), no toilet paper"

Ventajas: "The food and movies were good."
Desventajas: "Didn't have enough money to sit in a seat with leg room."

Ventajas: "Plane was clean and comfortable"
Desventajas: "Seated by toilet which Ididn't realize"

Ventajas: "Boarding process was lovely, flight attendants were very nice, very smooth flight"
Desventajas: "Uncomfortable seats, somewhat small for a 6-foot+ tall person to fit, especially legroom"

Desventajas: "I wasn't able to take this flight due to my first leg being cancelled. However, I did end up being placed on the SAS flight to Stockholm from Chicago, which was an overall nice flight. The only thing I didn't like was the timing of the flight. Because my starting point was from somewhere other than Chicago, this made for a very long and tiring trip. I wouldn't recommend this flight for people flying from places other than Chicago."

Ventajas: "Passengers nice"
Desventajas: "Food options not everyone eats chicken"

Ventajas: "Amazing service."

Ventajas: "We were within a reasonable range of on time arriving, although we were delayed 30 minutes at the start due to fueling issues. Crew was average: no problems, no extraordinary acts of kindness. Great selection of movies to watch onboard."
Desventajas: "Tight seats, lousy food, even for airplane food."

Ventajas: "Boarding was pretty much a free for all"

Ventajas: "Really pleasant flight. Excellent pilot, good crew."
Desventajas: "Nothing! This was one of my best flights ever."

Ventajas: "Excellent communication through email the few days before departures eg confirmation of flight,gate numbers ect. It was my first time with Kayak and will definitely not be my last."
Desventajas: "nothing !"

Ventajas: "A tiempo, avion relativamente nuevo, buen servicio"
Desventajas: "Asientos un poco chicos"

Ventajas: "flights themselves were fine. But see next box."
Desventajas: "Newark to Oslo to Kristiansand. The "connecting" flight procedure was horrible. There was no way to forward the luggage, except pick it up, and then stand in long line, check in, etc etc., as if it were an entirely new flight. On phone they told me there would be expedited procedure. It was like taking an entirely new flight. All other countries have this worked out. What happened? I nearly missed my second flight."

Ventajas: "Great flight crew"
Desventajas: "Late taking off from Newark"

Ventajas: "Good food. Decent selection of movies and television, helpful crew"
Desventajas: "Seats are not shaped like a human spine. They curve away from the occupant's lower back instead of providing lumbar support."

Ventajas: "the salted almonds and cashews were very nice."

Ventajas: "all on time, the crew very polite"

Ventajas: "Even though I had ordered a "seafood meal" on the return trip by telephone 2 days before my flight, they said they had no special meal in my name. However, the stewardess was very nice and apologetic and for breakfast, brought me an extra fruit cup! ( for the breakfast, they had meat on the main plate). Her name was Alexandra on flight"
Desventajas: "Even though I had ordered a "seafood meal" on the return trip by telephone 2 days before my flight, they said they had no special meal in my name."

Ventajas: "We enjoyed the movies on the flight, made the time go quicker."
Desventajas: "When we checked in at Newark airport, the check-in counter informed us that we were not seated together! We booked this flight over six months ago and were returning from our honeymoon to start our new life together. You can imagine how irritated we were that we would be on an 8 hour flight seated in different parts of the plane. The woman working at the check-in counter at Newark was unsympathetic, she said that it was a full flight and there was nothing she could do. However, she said she could upgrade us for 300 USD each... ha! So it costs $600 to sit next to each other?? Her reply "That's our policy." No apology, no understanding, just a robot blaming the company policy. We both fly a lot and we have never heard of such a "policy"."

Desventajas: "arrived late to the airport (my fault) but still in time to make flight. online check in wasn't working the day before. kiosks at airport wouldn't print a boarding pass although it said i was already checked in and nobody was at the desk to print me a boarding pass. dissapointing experience to say the least. ended up missing my flight and only being refunded the tax (about 20% of the total ticket cost)"

Ventajas: "Everything went very smoothly boarding and getting seated. Food, service, and entertainment onboard made it a pleasent journey."
Desventajas: "Seat-backs are not shaped like a human spine. They curve away from the occupants lower back rather than providing lumbar support and curve back in at the occupants shoulders. This means a person in a proper sitting position has only two points of contact with the seat-back. One short session with any occupational health specialist would point out a lot of problems with these seats."

Desventajas: "Boarding time not announced clearly enough"

Ventajas: "Personal amable, genrosa política de equipaje, café gratis a bordo, muy puntual"

Ventajas: "Personal amable, vuelos puntuales, café gratis a bordo, generosa política de equipajes"

Ventajas: "The food was very good, it was a full meal with out it being to heavy or light for the flight, it was just right."
Desventajas: "No leg room once the passenger in front of me bent her chair all the way back, I have longer legs then normal so this was highly uncomfortable for 5 hrs, had difficult time getting in and out just to use the bathroom"

Ventajas: "Good on time performance"
Desventajas: "Only 1 non-alcohlic beverage provided . Any addtional must be paid for. Entertainment system didn't work well."

Ventajas: "Everything was great. Would definitely fly them again!"

Ventajas: "On time and fast departure."
Desventajas: "No complaints."