Ventajas: "I liked both the seat and crew service"
Desventajas: "First safety"
Desventajas: "Todo muy bien!"
Ventajas: "todo muy bueno"
Desventajas: "lo que no me gusto que a la vuelta habia una azafata que no tenia paciencia y hablaba todo en ingles y nadie le entendia y como no le entendian se iba y yo tuve que decirle a las personas y yo soy vegetariana y nunca me dio comida vegetariana tampoco"
Desventajas: "La atención del personal de a bordo malísima. Pero malísima mal"
Desventajas: "USB connection was not working from my seat"
Desventajas: "Language barriers are always hard, i sat next to someone who didn’t speak English well, one of the flight crew sounded irritated instead of understanding."
Ventajas: "The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable."
Desventajas: "The food could have been better and the crew attention and assistance to the passengers."
Ventajas: "It was perfect to me , im in so much pain spiritually and you guys makes me feel home."
Desventajas: "Everything was good"
Ventajas: "The crew was great. Extremely accommodating for families."
Ventajas: "The staff was nice and helpful"
Desventajas: "We were so extremely delayed"
Ventajas: "Very average experience."
Desventajas: "Very average experience."
Desventajas: "The orderliness during boarding needs more work"
Ventajas: "I liked the services of the air hostess: they were very polite. The flight was also very comfortable and enjoyable."
Desventajas: "The person who gives information should speak the English language portion slowly and clearly for better understanding of passengers"
Ventajas: "Loved the meals and the leg room"
Desventajas: "The entertainment could have been better but overall was not too bad"
Desventajas: "The entire flight was great!"
Ventajas: "I have only flown one better airline.....Emirates. The crew service was unbelievable. Wonderful experience. I have a new primary international travel carrier!"
Ventajas: "The customer service from crew members"
Desventajas: "The snacks"
Ventajas: "Cheap fare, no frills."
Desventajas: "Too hot, crew isn’t friendly (could be cultural difference), jam packed flight with tons of small children so was unlikely to ever be super pleasant."
Desventajas: "Old plane. Not comfortable for a relatively long flight"
Ventajas: "The quality of the planes"
Desventajas: "The food"
Ventajas: "Seats are delapidated and food is ok!"
Desventajas: "Crew were very good"
Desventajas: "I used ethiopian on my way back too they told me my bags will go all the way to my final destination and it did not my bags are now LOST!! Crew is not attentive Food was so bad! I ecpexted quality in all areas but not even close."
Ventajas: "Excellent food, very friendly and helpful crew e"
Desventajas: "Entertainment center did not work Limited storage place in business class for items like mobile devices etc"
Ventajas: "Staff very friendly"
Desventajas: "Bathroom cleanliness"
Ventajas: "Debe mejorar la comida y el entrenamiento"
Ventajas: "Debe mejorar la comida y el entretenimiento"
Ventajas: "Spacious seats, attentive flight attendants"
Desventajas: "Bathrooms were messy and ran out of soap in one."
Ventajas: "The food was amazing and the plane is more comfortable and you can relax."
Ventajas: "The crew members are very friendly, always smiling and attentive."
Desventajas: "The entertainment system needs an upgrade. Touch screens unresponsive."
Desventajas: "Rude Staff"
Ventajas: "Comfortable, excellent service"
Desventajas: "Nothing - everything was fine."
Ventajas: "Flight Attendants excellent and always smiling"
Desventajas: "Should be able to select your own movie"
Ventajas: "The flight attendants."
Desventajas: "The aircraft. Its an older and much used 777 200. Seats, bathrooms, etc have lots of mileage. Needs overhaul."
Desventajas: "Checkin luggage did not get loaded onto the connecting flights at addis ababa. Had to wait two days for the next flight from addis ababa to gaborone botswana to receive our luggage. The ethiopian air office in gaborne was helpful straighteningbout the situation. I would fly ethiopian air again."
Desventajas: "Bad plane flight was cancelled. Horrible experience."
Ventajas: "food and beer were fine"
Desventajas: "4 flights ,4 delays. poor customer service . every things is very slow ."
Desventajas: "I sent them an email about an issue with my flight but they didn't get back to me"
Desventajas: "I had to purchase the upgrade to business class at the airport. On your site business class was not available."
Ventajas: "On time."
Desventajas: "Dirty bathrooms, mediocre entertainment."
Ventajas: "Great service!"
Ventajas: "La comida de ida buena, el avión mejor que Lufthansa. Faltaría que te avisaran qué documentos has de rellenar al llegar y qué importe se ha de pagar en concepto de Visado"
Desventajas: "La comida de vuelta (beef) malo, todo tendones, debería haber vuelto a pedir pollo. Problemas de recursos aduaneros en Inmigración y obviamente un retraso de salida considerable. Sería recomendable que te avisaran al llegar a Zanzibar que es recomendable al salir de Zanzibar llegar con mínimo 3h de antelación para evitar estrés."
Desventajas: "They almost didnt let me on the plane after THEY messed up by not including my ticket number on my ticket. I had to call my parents in Washington DC from Nairobi, have them drive out to Dulles airport and work it out at the Ethiopian office there to give the OK for me to get checked in in Nairobi. The whole process took about four hours and three managers all while I was stewing, worried I wouldnt make it on my flight."
Ventajas: "I liked the interaction of the cabin crew with the passengers. They were helpful and responsive."
Desventajas: "I was disappointed with the limited entertainment options on board. Also, the boarding was a bit hectic because of the congestion at the airport but I reckon that is not the fault of the airlines."
Ventajas: "Great service! Friendly and on time!"
Desventajas: "A mother was put off the plane with her infant because she didn't carry a ticket. Was brought back on at some point we must have a heart no excuses"
Desventajas: "Luggage was lost"
Ventajas: "I did find the staff very friendly."
Desventajas: "I found the staff to be very slow, on all 4 flights it tool them an extensive amount of time to walk down with drinks and food service. I was also sitting under the overhead that had blankets and they kept waking me up through out the flight when trying to get a blanket. I wanted to perches a watch that no all the flights had and when they did I couldn't ad ou don't take Credit Card. Flying from Israel to South Africa all I had was Shekel and Rands. How was I to know that I needed to carry Dollars On me."
Desventajas: "On both flights. From Tel Aviv to Addis Ababa and from Addis Ababa to Tel Aviv my seat would not recline. These were night flights and the seat in front of me did recline. so it was a very unpleasent experiance"