Todo excelente y servicio de primera.
Distancia entre pasajeros muy buena con asientos libres entre cada dos. El entretenimiento a bordo nulo. Accesos wifi pero de pago. Toda la comida de pago.
Ventajas: "Amazing crew, fast boarding."
Desventajas: "Uninspired food. I was served the same meals 30 years ago."
Ventajas: "Lo que me gustó que ma tripulación abrió la puerta trasera para que bajaremos xq estaba muy lleno"
Ventajas: "Vuelo cómodo. Espacio entre sillas suficiente se agradece"
Desventajas: "El premio del tíquets alto."
Ventajas: "The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help."
Desventajas: "More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight."
Ventajas: "The movie section and food were very good"
Desventajas: "The temperature of the flight was out of control it was very hot for the full 9 hr there was something wrong with the plane and the crew was not addressing it."
Ventajas: "My flight has been cancelled"
Ventajas: "All good."
Desventajas: "Gluten free meal was selected and paid for before the flight, but for some reason the crew didn't have the option available for me once on board. Nevertheless, they tried to be their best. More drink's without extra charge. Follow Lufthansa service and all will be grand."
Ventajas: "Great food, typically on time and very prompt. entertainment was good. It was an older plane so the actual screens and monitors or outdated."
Desventajas: "There were several babies crying for at least 2/3 hours and of course it is not the fault of the crew or airline. But that definitely left a lot of people dissatisfied with an overnight flight in which we are hoping to rest before arriving in Copenhagen. Seats are getting smaller and smaller. Spaces are very tight but that seems to be the norm with all airlines"
Ventajas: "Great food and service as always"
Ventajas: "food wqs decent entertainment options were also good."
Desventajas: "nothing to complain about except leg space"
Ventajas: "The airplane clean ,Food good etc."
Ventajas: "Great legroom for premium seats. Even though not an emergency exit, bags need to go up, which doesn’t make sense at all."
Desventajas: "Seats itself uncomfortable for long flights. Boarding process could be better."
Ventajas: "Efficient and on-time service."
Desventajas: "Tiny seats that are inappropriate for international travel."
Ventajas: "That we had a bottle water"
Ventajas: "The 7 hr trip to Copenhagen was rough. The seats are too close together. My knees hit the seat in front of me even without reclining. When the seat in front of me reclined the tv screen was 6” away from my face. It was next to impossible to get out of the seat."
Ventajas: "Very accommodating crew"
Desventajas: "I had a middle seat."
Desventajas: "late. support afterwards was awful."
Desventajas: "No sabia cuando compre el boleto que esta era una linea aerea de bajo costo. No hay servicio a bordo"
Ventajas: "Muy bueno el sistema de entretenimiento a bordo"
Desventajas: "No sabia que cobraban todas las bebidas"
Desventajas: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."
Ventajas: "Excellent all around. Super smooth, friendly and fast!!"
Ventajas: "Every one from the check-in counter to the baggage claim was gracious, courteous and very interested in my well-being. It was quite a lovely experience.."
Desventajas: "No problems at all... a wonderful trip"
Desventajas: "The flight was cancelled the morning of."
Ventajas: "Food, staff and video access was excellent."
Desventajas: "The seating was very uncomfortable and cramped!!"
Ventajas: "Upgraded to business class"
Desventajas: "Flight delayed an hour & half"
Ventajas: "Nice TV's. Good selection"
Desventajas: "Flight attendants were rude to English speakers."
Desventajas: "Un poco viejo el avión"
Desventajas: "Multiple maintenance delays and groundcrew forgot to load some bags so there was an even further delay. Flight was cramped too."
Ventajas: "Great movies. Lcd Screen is awesome"
Desventajas: "Somewhat unfriendly crew"
Desventajas: "Missed my flight due to weather east coast"
Ventajas: "After four hours waiting on the tarmac, at 3AM in the morning, the flying attendants gave us free peanuts. That was very thoughtful."
Desventajas: "Worst experience ever. We waited on the tarmac for almost 4 hours, due a technical problem. Finally, they gave up attempting to solve the problem (at 3.30AM), and we disembarked. No assistance at all. No hotel. No meals. Rescheduling was a lengthy process. Staff was rude. Really a nightmare of an experience. Note to self: never ever fly again with SAS."
Desventajas: "The flight arrived an hour late."
Ventajas: "Very good service with excellent entertainment. Nice smooth flight. An excellent value."
Desventajas: "Passport control in Copenhagen is too slow to allow for a 35 minute layover. We missed our flight to Stuttgart and had to go to the transfers counter. The service at the transfers counter was outstanding and they put us onto a Lufhansa flight. In the end we got to Stuttgart 5 hours later than planned."
Ventajas: "Igual a todas las aerolíneas regulares"
Desventajas: "Que sea una aerolínea promedio, sin valor añadido"
Ventajas: "The flight from Newark to Stockholm was late, so I was late for the flight to Vilnius,had to recheck-in and wait for 6 hours."
Ventajas: "Crew was very helpful and attentive. Seemed to care about the comfort of the passengers. Very inviting and gracious."
Desventajas: "Seats and pillows could be more comfortable. All airline food is not good so okay indicated above is above expectations."
Desventajas: "Entertainment systems were not working for many of us."
Ventajas: "It was great to have a bottle of water right at the beginning of the flight! Made it easier to settle down and relax."
Desventajas: "It would be great to have a greater offer of music. I really like to listen to some new music from good artists and to get inspired for new music on a long flight. It's too bad, SAS only offers playlists of 1 hour..."
Ventajas: "The food and movies were good."
Desventajas: "Didn't have enough money to sit in a seat with leg room."
Ventajas: "Boarding process was lovely, flight attendants were very nice, very smooth flight"
Desventajas: "Uncomfortable seats, somewhat small for a 6-foot+ tall person to fit, especially legroom"
Desventajas: "I wasn't able to take this flight due to my first leg being cancelled. However, I did end up being placed on the SAS flight to Stockholm from Chicago, which was an overall nice flight. The only thing I didn't like was the timing of the flight. Because my starting point was from somewhere other than Chicago, this made for a very long and tiring trip. I wouldn't recommend this flight for people flying from places other than Chicago."
Ventajas: "Passengers nice"
Desventajas: "Food options not everyone eats chicken"
Ventajas: "We were within a reasonable range of on time arriving, although we were delayed 30 minutes at the start due to fueling issues. Crew was average: no problems, no extraordinary acts of kindness. Great selection of movies to watch onboard."
Desventajas: "Tight seats, lousy food, even for airplane food."
Ventajas: "Really pleasant flight. Excellent pilot, good crew."
Desventajas: "Nothing! This was one of my best flights ever."
Ventajas: "Excellent communication through email the few days before departures eg confirmation of flight,gate numbers ect. It was my first time with Kayak and will definitely not be my last."
Desventajas: "nothing !"