Encuentra vuelos baratos a Heidelberg

Desventajas: "Boarding in the rain outside, flight attendants were reluctant to help us"

Desventajas: "Iceland airlines lost our baby car seat and stroller. We are still waiting for them, although they should be here today. . Also there was not enough beverage service on either flight."

Ventajas: "On-time departures, smooth connections. The TV screen at my seat didn't work but the flight was not full so the crew let me move to a seat where the TV worked. Two checked bags included in the regular Economy fare is always a plus!"

Ventajas: "Comfortable and good entertainment"
Desventajas: "Food has to be purchased."

Ventajas: "On Time"
Desventajas: "We didn't get the meal"

Ventajas: "Excellent pilot and crew, smooth landing and take off."
Desventajas: "Can't claim for baggage damage and speaker for tv was broken. No meals include in the flight ticket :("

Ventajas: "Boarding process was very smooth."
Desventajas: "The coach cabin was very uncomfortable. No leg room!"

Ventajas: "Smooth and fast ride. Service was helpful and keeper us save"
Desventajas: "After finding gate it was a small basement atmosphere the chairs or signs keep us guessing if we as customers where at the right place"

Ventajas: "Accurate time, good spaces, fair fees"
Desventajas: "One time drinks in a long trip not enough for passengers"

Desventajas: "That no snacks were served free of charge. Moreover, the choice available on payment was very limited and expensive."

Ventajas: "Fast and effective"
Desventajas: "NA"

Ventajas: "I liked the crew, from the boarding desk to the end of the flight."
Desventajas: "I didn't like the comfort on the plane, but is the same in all the airlines. And I didn't like that they didn't even offer a package of peanuts or pretzels in an international red eye flight."

Desventajas: "Nothing!"

Ventajas: "Crew and pilots were amazing. Very comfortable flight."
Desventajas: "Cabin was a little to warm."

Desventajas: "My regular sized carry on was supposedly too large and had to be checked. I was not prepared for this as it has never happened on another flight"

Ventajas: "Again... we didn't crash. That was nice."
Desventajas: "There was a bit more leg room compared to the previous 5.5h flight. But my knees are absolutely damaged after a total of 8h in these sardine cans."

Desventajas: "Horribly uncomfortable in coach. Leather seats not foot. Clothe would’ve been better. They’d keep you from sliding."

Ventajas: "Crew was very nice and helpful. I loved the complimentary Icelandic water"

Desventajas: "The seat bottom was just a bit on the hard side."

Desventajas: "I had to pay for my check in bag extra, which was not clear in the booking process. Very misleading!"

Desventajas: "Old equipment as Maxes had to be replaced. Very limited luggage space in cabin. Little leg room and airline making a bundle off passengers with carry-ons that were over weight and charging to put under plane. Maybe not an issue if they had the Boeing Max up and running."

Ventajas: "The flight and crew were nice."
Desventajas: "Not having to pay 152.00 for one checked one Bag."

Ventajas: "Great seat back screen entertainment options."
Desventajas: "I like that they keep costs down by not including extras like in flight alcohol and food."

Ventajas: "Iceairline has been delayed from Newark , can’t catch the connection flight from Reykjavik to Frankfurt at same day , ponsdond to next day flight ."

Ventajas: "Very cheap flight"
Desventajas: "No in-flight food, just water. Plane was very small. I’m almost 7 ft tall and asked if I could swap for an exit row, no dice. So I felt like a human-accordion between two rows of seat for the entire flight. I got what I paid for. Cheap airfare= discomfort."

Ventajas: "I liked that it was non-stop. The crew was nice. They gave out a bottle of Icelandic water and pillow and blanket."
Desventajas: "Too crowded. Not enough explanation about the plane and different comfort levels of the different seat levels. I might have paid for upgraded seat if I had understood what the conditions would be. Also there was no explanation as to whether there would be food served or not."

Desventajas: "El vuelo salió 1:30 hrs tarde, trastornandome todo a mi llegada a Madrid"

Ventajas: "El personal muy bueno pero deberían ser los avisos en español y las películas también. Por lo demás muy bien. Gracias"

Ventajas: "Comodidad,trato,puntualidad"
Desventajas: "Se retrasó mi maleta"

Ventajas: "You feel like they like you and want your business"
Desventajas: "Q line for boarding"

Ventajas: "The fligth."
Desventajas: "The check_in"

Ventajas: "The free onboard entertainment was a welcome surpsise"

Ventajas: "Friendly staff and great seat recline."
Desventajas: "No food."

Ventajas: "Clean. Moderately comfortable. Entertainment ok."
Desventajas: "Crews did not communicate much, they flew past with the water cart and somehow we missed them. When we asked for water they just glared at us. Not very friendly at all."

Ventajas: "Size, prices, flight attendants."

Desventajas: "No snacks"

Ventajas: "Personal tvs"
Desventajas: "Nothing really"

Desventajas: "The choice of food to buy onboard is quiet limited for a long flight and the choice of movies is from the 90's"

Ventajas: "Video players were good"
Desventajas: "Smallest seat I've ever seen, no leg room, no food, the ticket person weighed carry Oma and made me check a small bag because it weighed 22 lbs. of course bag and contents arrived smashed. Cheap flight but I will keep this experience in mind on my return trip"

Ventajas: "Smooth flight"
Desventajas: "No food"

Ventajas: "This was fantastic! The crew was very professional and friendly."

Ventajas: "The crew was very professional and pleasant. Boarding was efficient. The ablility to charge phone, ipad through usb."
Desventajas: "The seats were cramped. My seat was changed from what I selected and I seated in a middle seat between two very large men and was unable to move during the flight. It was very warm. No food service in the am!"

Ventajas: "Everything"

Ventajas: "Price and stated arrival times."
Desventajas: "Flight from Newark was delayed an hour. Was assured in Newark would make connection. Arriving in Reykjavik all go through customs. We missed flight. Now we are in town for 16 hours and are flying to Sweden with an hour layover then to Geneva. Have bee assured there is plenty of time to make the connection. Let's just say I am skeptical."

Ventajas: "The seating is certainly bigger than economy domestic flights."
Desventajas: "No snacks given"

Ventajas: "Comfortable"
Desventajas: "Late arrival almost missed train."

Ventajas: "Organized boarding from rear first Customer service"
Desventajas: "Seats uncomfortable"

Desventajas: "Why do you charge for food?? Even on an international flight??"

Ventajas: "Assistance was available"
Desventajas: "Poor system. Caused excessive delay"

Ventajas: "El personal fue majo desde la facturación hasta los asistentes de vuelo, y el almuerzo estaba rico"
Desventajas: "Tardamos en salir casi 25 minutos por un problema con una pasajera,"

Ventajas: "Puntual, avión normal, te dan comida y bebida, calidad de avión pero ninguna otra compañía aérea de vuelos cortos lo hace. Personal amable y atento."

Ventajas: "Puntual, avión muy cómodo con más espacio dentro asientos que lo habitual, te dan comida y bebida, calidad de avión pero ninguna otra compañía aérea de vuelos cortos lo hace. Personal amable y atento."

Ventajas: "Personal atento más q en otras líneas aereas"
Desventajas: "Que con ustedes compre el boleto de avión y aunque quise x todos los medios pagar equipaje nunca lo logré y hasta q voy a tomar el avión me lo cobran y obviamente es muchísimo más caro."

Desventajas: "Retraso de dos horas y media en vuelo de una hora."

Ventajas: "La experiencia fue buena, elvuelo fue cómodo y la comida estuvo bien. Lo único negativo fue que el vuelo salió más de media hora tarde y tuvimos que esperar otra media hora ya en el avión para despegar."

Ventajas: "Personal de TAP es de los mejores de la industria. Lo unico que salva la compañia."
Desventajas: "Comida en trayectos desde BRasil siempre es peor de lo normal en TAP. El avion era decrepito. La flota de TAP varia entre “destino:chatarra” y “recien renovado”. En este trayecto, suelen meter los primeros, habia paneles sueltos, baño del siglo pasado, etc."

Desventajas: "The plane was very small service was not good and the crew were not that friendly"

Ventajas: "Food was good, but no champagne offered. The attendants were nice, though."
Desventajas: "It was not a business class at all. I was put in the same big bus together with econom class passengers. There was not supposed to be any business class in this airplane, since chairs are all the same and not comfortable. No entertainment of any kind at all. It's a waste of money."

Ventajas: "Boarding, crew, timeliness, choice of entertainment, modern plane."
Desventajas: "Food could be more inspired, legroom is limited"

Ventajas: "Buen piloto, cómodo avión y bocadillito en vuelo que estaba bueno"
Desventajas: "salimos con algo de retraso porque SE HABIAN DUPLICADO ASIENTOS!!!!! algo inconcebible. por suerto, habían plazas libres y por megafonía se las asignaron a los dudosos"

Ventajas: "son gente dedicada y muy pendientes de que tofos estenos a gusto.."

Desventajas: "When the flight was delayed the people at the desk did not make an announcement about the delay, what was causing it and what we could expect. People waiting had to find out through rumors. There was no good communication. We also were unable to choose our seat and were stuck in the two middle seats when there were free aisle seats still available. My controller for the tv didn't fit back into the holder easily at all and my husband got a blood blister trying to force it back in. Headrest to hold my head didn't stay put to give proper support while trying to sleep."

Ventajas: "Flight was delayed leaving Newark so we missed our connection in Portugal which was supposed to take us straight to Venice. Instead TAP gave us a replacement flight to Madrid and then from Madrid to Venice A FLIGHT WITH TWO STOPS IS NOT WHAT WE WANTED OR PAID FOR. Madrid was also delayed and we missed our connection to Venice. We got a new flight from Madrid to Venice and had to wait 5 hours for it. A trip from New Jersey to Venice ended up taking OVER 24 HOURS!!!! Due to the disgraceful disorganization and service of TAP PORTUGA we missed our best friends rehersal dinner a memory we would have loved to have. Extremely disorganized, terrible customer service OH AND WE HAD TO PAY FOR OUR BAGS TWICE to get reimbursed later but I don’t believe anything Tap Portugal says so we’ll see. Staff advice did not align and they were unapologetic for the experience we received."
Desventajas: "Everything. The travel experience was a literal nightmare and not what we paid for. It’s criminal actually."

Ventajas: "Aunque el vuelo despegó 45 minutos más tarde de lo previsto, el servicio en vuelo y la comodidad de las plazas son excelentes."

Desventajas: "Todo perfecto"

Ventajas: "The app allowed you to take your boarding pass very easy."
Desventajas: "8 kgs for the carry on luggage is too low, most of the airlines offer 10kg. I needed to check in my luggage with an extra charge of 35 €"

Ventajas: "Viajando en ejecutiva tuvieron que llevarse maletas de bastantes personas y guardarlas en otro sitio. El asiento sin espacio también para dejar las cosas. Entretenimiento antiguo."

Desventajas: "Pesimo, en ventana cuando había pagado para hacerlo en pasillo."

Desventajas: "La compañía me cobró 30 euros por tener la opción de elegir una asiento que jamas pude seleccionar, reclamé en el mostrador y me ignoraron sin tampoco dignarse a edplicar como podía reclamar. Además para llevar el carry on me exigieron 90 dolares extra. Pregunté si en mi billete podía facturar el carry on para evitar tener de llevarlo mientras hacia el cambio en Lisboa ya que era un stop over muy largo, en el momento de preguntar puse el carry on sobre en el checkin junto a la persona que me atendía. Me dijo que mi tarifa no incluia facturar una maleta, pero al ir al retirar el carry on me impidió cogerlo, me dijo que había detectado que pesaba 10 kilos (superior a 8 kilos) y que no podía llevarlo en mano, que debía facturar y por ello me cobraba 90 dolares... le comenté que a nadie se le pesa al carry on y otra vez me ignoró. Dijo que era su obligación cobrarme, y no hubo manera. Insistí que estaba indignado por haber pagado 30 euros por un asiento que no pude seleccionar y no me devolvían dicho importe, y que ahora además me cobraba 90 dolares más. Pedi poder hacer una reclamación y me dijo que no molestara más que había mucha gente esperando y me adviertió que iba a avisar a seguridad si no le dejaba atender al siguiente... Tuve de pagar otra vez, callar y además viajar sin poder hacerlo junto a pasillo que es donde siempre quiero viajar."

Ventajas: "Food was ok"
Desventajas: "The customer service I received was horrible horrible horrible especially from the check in counter the were very rude . After booking my flight on kayak I called TAP customer service just to make sure that everything was fine .I asked them about luggage they said I had 2 free and a carry on when I got to the airport said I had to pay for the 2 i said no told them that i called TAP they didn't wanna hear it i asked for the manager she I am the manager and you bought a discounted ticket and there's no luggage with this ticket only acarry on in a mean way if you want the you have to pay $90 for each I tried to call TAP can't get through them when they finally got through them the guy confirmed that I ve called it on the records but it said now it's too late to do anything I am already at the airport that I have to pay and contact them later. I wasted good hour and a half on this and I had to pay $180. After all that at the boarding gate they announced that they will call by zone .they called especial need called frequent flyers zone A never called zone B all they said last minute was this is the final call for flight #.... and I was right in front of them and guess who were the people making the announcement yep the same people at the check in counter"

Ventajas: "zero."
Desventajas: "bad experience- The personnal was not that good! Lack of manners! Bording was evryone for himself; people with children left behind, evryone got in, all at once. The food was very bad, usual it is good..I dont know if i would fly again with TAP"

Ventajas: "Snack gratis y atención buena y amable"
Desventajas: "Tardo un poco en salir"

Desventajas: "Friendliness flight attendees Service on board Equipment/ tv Food beverage service Language skills of flight attendants"

Ventajas: "It was a very comfortable flight and I love the dinner they served! Would fly TAP again."

Ventajas: "El personal fue muy atento, aviones nuevos sillas cómodas"
Desventajas: "Salimos 20 minutos tarde y compre un pase a la sala de espera que al llegar estaba cerrada por remodelación qué rabia"

Desventajas: "Poor entertainment"

Ventajas: "Fast boarding"
Desventajas: "Had to wait forever to find out Gate Number."

Ventajas: "Nice crew"
Desventajas: "No VOD No food available in between meals"

Ventajas: "I got to London"
Desventajas: "9 hour delay"

Desventajas: "My round trip ticket was purchased and in the confirmation it stated that it included one free checked bag. i also went online to reserve a window seat which cost 12.95. When I got to the airport I was told I had to pay 110 for my one checked bag as well as they had moved me to an aisle seat. Basically scammed me out of 122.95. I have complained with ygthe airline and if it is not resolved I will not be flying with them again."

Ventajas: "No power @ seats. No Internet, no spirits just wine and beer. seats are not padded enough for 7 hour flight.. Old equip."

Ventajas: "puntuales, atentos, ordenados,"
Desventajas: "al comprar no me dijeron como adevrtencia que estaba comprando un vuelo con restricciones, de haber conocido este detalle no hubiese tomado este tipo de boleto porque llevaba dos maletas que tuve que facturar pocos dias antes de mi viaje. intente comunciarme via telefonica con la central (telefono de usa) y nunca logre comunicarme tarde mas de 30 min esperando y no pude hacer upgrade de mi boleto. mejorar comida en este tipo de vuelos y no me gustó qe tuve que enviar mi equipaje de mano por cabina, debido a que habia mucho peso, según la información del persona a cargo del abordaje."

Ventajas: "la atenciòn de las azafatas, la puntualidad, la comida en los vuelos largos"
Desventajas: "al comprar no me dijeron como adevrtencia que estaba comprando un vuelo con restricciones, de haber conocido este detalle no hubiese tomado este tipo de boleto porque llevaba dos maletas que tuve que facturar pocos dias antes de mi viaje. intente comunciarme via telefonica con la central (telefono de usa) y nunca logre comunicarme tarde mas de 30 min esperando y no pude hacer upgrade de mi boleto."

Ventajas: "Great comfy seats, checking was a breeze and the staff were friendly"
Desventajas: "No entertainment and I thought there should have been a little more food. What they did provide was good just a little shy on the quantity. INternational flight with no free bags."

Ventajas: "Entertainment sucks! Monitors are small and poor quality view. Fixed settings for movie options. Shut it off and went to sleep. Seats were too tight and no knee space. Food was ok."

Ventajas: "If your traveling with a child they are the best! Legroom was good, seats were confortable, and entertainment system was great."
Desventajas: "Breakfast was terrible but I guess I'm lucky the served it. Didnt like that they changed the baggage policy after I purchased my ticket and wouldnt honor the old."

Ventajas: "Food was interesting and pretty good. Seats were okay. We were happy we choose tap"
Desventajas: "We never saw a crew member smile. They verged on being surley. From the time we boarded they were yawning. I do mean all of them were acting uninterested in doing their jobs."

Ventajas: "Seats were comfortable with plenty of room between you and the seat in front of you. Huge plane. Very nice."
Desventajas: "My video screen did not have English available"

Ventajas: "On time, no mishaps."
Desventajas: "Entertainment system was very old and only partially working."

Ventajas: "It was a good flight overall."
Desventajas: "Boarding went smoothly, the food , beverage , and the entertainment was good."

Ventajas: "Friendly crew. Good info on delay"
Desventajas: "No offer of coffee in businesss when woke up. Still 35-40 before landing"

Ventajas: "Some staff were helpful"
Desventajas: "To start off our trip we weren't allowed to get on the plane until an hour after our boarding time. After we were allowed on, the air conditioning was not working and continued to sit on the tarmac not even leaving our terminal for another two hours. Within this two hours there were many elderly people asking for help and one specific gentleman whom was in his late 70s, informed the people around him that he had a pacemaker was pleading to get some air conditioning to the point where 6 people on the airplane were fanning him off. It was 90 degrees in the airplane and we had been sitting in the plane without any help even pleading with the attendents to let the elderly off so they did not pass out. Once we reached the 2 hour mark without any ac the gentleman in his late 70s was beginning to lose consciousness and many people had to call the emergency services, and the crew on flight TP214, tried to tell us everything was fine while the plane was pulling away from the terminal ... as they were giving the man oxygen, even though the elderly gentleman had lost the ability to communicate verbally and was about to pass out. They had to pull the plane back off the tarmac fully delaying us 3 hours in the process making us miss our other two flights. Once we were finally in the air for the 6 hour flight our entertainment system was not working so we were left to twiddle our thumbs for the remainder of the trip. It really ruined what seemed to be an exciting trip and I highly doubt we would ever take TAP Portugal ever again or recommend it to anyone no matter the price."

Ventajas: "The seats were comfortable, but could use a bit more padding for a long flight. The food was decent, and there was a good assortment of movies, music and TV shows."
Desventajas: "The crew seemed unhappy to be there."

Ventajas: "El personal fue maravilloso y muy amable"
Desventajas: "Tardamos en embarcar y en despegar"

Desventajas: "Missed that flight because of previous delay"

Ventajas: "The crew was super nice and professional"
Desventajas: "The plan was delayed 2 hours, seats were beyond small."

Desventajas: "Entertainment system wasn't working and will restart itself during 10 minutes EVERY 10 minutes. Very inconvenient. The flight attendants were impolite too."

Desventajas: "We were told that we wouldn't miss our connection, but we did and had to wait the whole day for the next flight plus stay the night in Frankfort before going to our final destination."

Ventajas: "Had all the wine I could drink."
Desventajas: "The flight was too late for our connections."