Ventajas: "Crew was great!"
Ventajas: "Just normal..."
Desventajas: "Improve Leg room"
Ventajas: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Desventajas: "More movie selections"
Ventajas: "All fine, no complaints."
Desventajas: "Up date movies."
Ventajas: "The crew was very friendly, and I was happy to be seated in a 2-person row."
Desventajas: "Nothing the crew could do- a lot of turbulence and food served past midnight!"
Ventajas: "Clean and comfort"
Ventajas: "Fortunately plane not full and was able to use adjacent seat(s)."
Desventajas: "The seat needs more support very uncomfortable"
Ventajas: "Crews were all amazing!"
Desventajas: "Boarding was not announced clearly"
Ventajas: "Overall good, comfortable, nice and food and entertainment was very good quality."
Desventajas: "I didn't realized we were on a code share flight from Seoul to Hanoi until we got to check in counter and they couldn't issue boarding pass even though it was a through check in for till Hanoi. In our booking itinerary it was printed as Korean air with a small print that said operated by jinair. It wasn't so bad but the hassle of going to another terminal to board and being in a smaller aircraft after a long flight wasn't the best."
Ventajas: "Friendly staff."
Ventajas: "comfort flight."
Desventajas: "skipped snack service."
Ventajas: "Unlike flights in the US, they provided pillows, blankets, slippers, a water bottle and headphones in your seat before you boarded at no extra charge. They were very organized, efficient and quick about boarding."
Desventajas: "My seat was chosen for me. However, leg room was excellent even in the least expensive seats."
Ventajas: "It was great! The staff was very friendly and attentive!!"
Ventajas: "The amount of times i was fed"
Desventajas: "My seat. I wanted to upgrade and they said no, but it wasn't full"
Ventajas: "Staff was friendly"
Desventajas: "More food offerings like snacks and fresh fruit options"
Ventajas: "Staff was very nice"
Desventajas: "Very small seats"
Ventajas: "very comfortable seating/sleeping in Prestige (business) class."
Ventajas: "Great service, good meals and frequent beverages at no charge. From the paper slippers to the warm wash clothes that were passed around at one point, I’ve never been better taken care of on a plane. Passengers comfort was taken into high consideration."
Ventajas: "Almost everything. I liked the very friendly staff and big screen for entertainment."
Desventajas: "Almost nothing"
Ventajas: "Good food"
Desventajas: "Flight was about 13 hours long ☹ but that how it's"
Ventajas: "Food, would of liked snacks or dessert."
Desventajas: "Would of like more movie choices"
Ventajas: "The whole overall experience was fantastic. The food is great and the crew does a great job of taking care of you."
Ventajas: "My first time to fly with Korean Air and I would not hesitate to fly with Korean Air again. The plane has a lot of leg room, aisle is not cramp to move around. It was a long flight, but the flight attendants made it worthwhile. They were very attentive to your needs with exceptional service. The food selection was good. Overall the best flight I've ever had flying overseas."
Desventajas: "Maybe the chair in economy can be a lot more comfortable. Chair is sturdy lack of cushion and back support. People like me who has mobility limitation and bad lower back is difficult coz it adds more discomfort on my end. Hopefully, one day the chair can be more comfortable."
Ventajas: "I liked that it was a seemles, smooth and easy operation during the entire trip from departure to arrival. Thank you for making traveling a pleasant and dreamy experience!"
Desventajas: "There wasn’t anything I didn’t like."
Ventajas: "Great service"
Ventajas: "Everything about the trip was smooth. The seats were comfortable and the food quite good. Everyone was very kind and made the long flight very pleasant."
Ventajas: "I was not expecting that it exceeded my expectations, it was better than my favorite airline. First time I ever eat all the food they served in an airline. The crew were excellent, they're always there- I don't know if they ever rested throughout the duration of the flight! Not to mention, they are all friendly."
Desventajas: "Nothing! I wish I won't see things not to like in my future flights with them."
Ventajas: "Flight attendants were very nice."
Desventajas: "Movies are old"
Ventajas: "Everything was very clean, on time, very efficient, staff was very polite."
Ventajas: "Everyone was so pleasant and helpful."
Desventajas: "More leg room is needed!"
Ventajas: "Everything was as good as it gets specially the crew"
Desventajas: "Very long flight....."
Ventajas: "The food was delicious. Stewardesses awesome."
Desventajas: "Ths length of the flight, but that is normal."
Ventajas: "All services provided was excellent. Staff is well mannered"
Desventajas: "Taking Care of passenger was excellent. Staff is really supportive to passengers."
Ventajas: "The food was really good, the crew was always kind and taking care of me all the time, the aircraft was nice and comfort, flights were always on time and the connection in Seoul was fast. I love the service. I would totally recommend it and whenever I have the chance to fly with Korean Air, I would do it"
Ventajas: "Good service and on time"
Ventajas: "In flight map display, food, power outlets, seat size/space, good movie choices"
Ventajas: "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
Desventajas: "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."
Ventajas: "Service was polite and fast."
Desventajas: "Cramped seats"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Food was definitely above average. Cabin service was good."
Desventajas: "Not took off on time. No explanation or apologies from the captain."
Ventajas: "plane was comfortable and ground as well as freight crew's are kind. overall very good service."
Ventajas: "Great service, decent legroom in economy"
Desventajas: "Language barrier was to be expected"
Desventajas: "Food is terrible. Boarding was late, late taking off, late parking at gate that caused many of us missing our connection flight. Terrible experience with Korean airlines."
Ventajas: "Everything was so excellent. An absolutely amazing airline to fly with."
Overall experience from checking in to boarding off - everything was painless and comfortable. Nice treatment. Special meals was good. Nothing to complain about. The seats were quite comfortable and had ample leg room. Will fly again with them,
Options for food. There were no vegetarian options.
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
There were about 20 people on the flight. It was like getting business-class service from the crew.
Ventajas: "crew was amazing"
Desventajas: "nothing. amazing flight"
Ventajas: "The flight attendants are the most professional and attentive employees I've ever had the pleasure to be served by."
Desventajas: "The movie selection could have been much better for such a long flight."
Desventajas: "I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight"
Ventajas: "Seat super comfy"
Desventajas: "All okay"
Desventajas: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."
Ventajas: "The crew members polite and nice."
Desventajas: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Ventajas: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Everything ! Makes me what to travel to Japan more."
Desventajas: "I loved it"
Ventajas: "Service was excellent and seats were comfortable."
Ventajas: "Nothing to note"
Desventajas: "Food, could not check in online or preselect seats. Could not upgrade to business class"
Ventajas: "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."
Ventajas: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Desventajas: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."
Ventajas: "Very helpful and polite"
Desventajas: "I got a sore but comes the seat was not very padded"
Ventajas: "Friendly diligent staff"
Desventajas: "No announcement to acknowledge the bumpy ride"
Ventajas: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Desventajas: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Ventajas: "Good space between seats. Cleanest of the restroom. Nice crew service"
Ventajas: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Desventajas: "Can’t think of any thing"
Ventajas: "Wonderful crew!"
Ventajas: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Desventajas: "Can't really say anything bad! It was great!"
Ventajas: "The crew, the flight, the pilot to cabin communications, the food, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your travels."
Desventajas: "A Japan Airlines employee escorted me every step of the way to ensure that I made my connecting flight from Tokyo to San Diego because I only had an hour and ten minute layover and this can be challenging when you’re in a foreign country. I cannot thank Japan Airlines enough for how easy they made traveling and how comfortable they made me feel. I Highly recommend flying Japan Airlines for your travels."
Ventajas: "Boarding and crew"
Desventajas: "Lost luggage"
Ventajas: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Desventajas: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Ventajas: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Desventajas: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Ventajas: "This was an AA flight.I never expect excellent service from AA."
Ventajas: "I like everything about my flight"
Desventajas: "There was nothing to dislike"
Desventajas: "I never like flying into Narita - each time I have to have my boarding pass reissued and baggage rechecked. I like the YVR process where you just put your bags on a conveyor after clearing customs."
Ventajas: "Staff was great and everything went according to schedule."
Desventajas: "The food was bad, but this is my first time having such bad food on JAL."
Ventajas: "The service was excellent and the food was awesome as always!"
Desventajas: "Free Wi-Fi would be nice"
Desventajas: "Some turbulence awoke us midway through the overnight flight."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Crew was very pleasant professional and caring."
Desventajas: "Seat bottoms could be more comfortable."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Short flight."
Ventajas: "Plane is comfortable"
Desventajas: "AA attendants were aloof, too busy talking to one another to notice passengers. Service was slow. I felt as I was an inconvenience to the staff."
Ventajas: "Politeness of staff, cleanliness, promptness and efficiency."
Ventajas: "Seat has more space than Southwest. LCD screen is bigger too. Free internet on the plane is very cool too."
Desventajas: "Boarding is very slow and stop treating us like children when boarding. The flight attendant was annoying too on repeated announcement of what needs to be put in the cabinet and what not. Come on, it's a 1 hr flight."
Ventajas: "Everything! They do a great job on long haul flights. If only US carriers could do half as good!"
Desventajas: "The domestic connection flight was very tight due to the delay of the first flight. The process of assisting people with domestic flight connection can improve more in Japan. I had to go around ask around that ended up wasting more time."
Ventajas: "Great personal entertainment center with a USB port for charging and lots of new release movies. Food was better than average. Leg room and seat width I think are also better than average in economy. Staff was friendly and spoke various languages fluently. The direct flight from SFO to Haneda (the smaller and closer of the two airports in Tokyo), was almost twice the price of China Air with one stop over, but I would definitely fly JAL again!"
Desventajas: "Seat cushion was a little thin and the seat was hard. (Perhaps maybe it's a reflection of Japanese being used to sitting and sleeping on the floor?)"
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "The crew took care of us during a strange virus affected flight."
Ventajas: "Love ANA. Always a pleasure."
Ventajas: "Amazing crew! Great food service!!"
Desventajas: "Cleanliness of tray table"
Desventajas: "These are the friendliest and most helpful people in the business! They are my new go to from now on!"
Ventajas: "Onboard service was perfect - prompt, friendly and professional"
Desventajas: "The cabin was always kept a bit warm"
Desventajas: "The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Desventajas: "Wonderful food and service"
Desventajas: "Bigger seat, but compared to other experiences it was very good."
Ventajas: "Everything was good but we were not able to select seats on the leg from Tokyo to Nagoya until arrive at check in and by that time all seats assigned and we could not be seated together and had to have middle seats. ANA needs to work this out..."
Desventajas: "The sound for the entertain in seat 26G never worked....unsatisfactory for such a new aircraft “Dreamliner”, make it a dream."
Desventajas: "The way they board the passengers"
Ventajas: "The staff of ANA took superb care of us from the moment we entered the airport (both SEA and NRT); kindness, excellent food (choose the seafood diet, the food is excellent and you get served first!) and helpful directions in English whenever we looked the slightest bit confused. I will always look to fly ANA going forward. oh, and comfortable economy seats; enough room (I am 6'2") and no numb bum."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Service by the crew and how boarding is organized by different queing lines for quick and more efficient boarding process."
Desventajas: "The personal entertaiment touch screen worked intermitently. When the touch screen did not work, i had to use the remote control to do what i want it to do. Boarding process experience can be improve with better sign for the queing lines and have boarding crew station at end of every quing lines to make sure all passengers are queing in the correct line."
Ventajas: "The crew are all nice and helpful"
Desventajas: "No available slippers for economy class. I’m a star alliance gold and other star alliance airlines member provide the said amenity."
Ventajas: "On time. Nice 787 Dreamliner. Very comfortable flight."
Desventajas: "It was too hot in the plane. The plane lacked individual cooling control. We mentioned how warm it was to the flight attendant. It did cool down momentarily, but remained uncomfortably hot the remainder of the flight."
Ventajas: "got cancelled"
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat."
Ventajas: "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
Ventajas: "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
Ventajas: "After flying domestic flights on US carriers, the idea of getting two meals and free drinks is almost shocking. Even more so when the food (though very Japanese) was quite good quality in economy. If you have to spend 10 hours or more crossing an ocean ANA is certainly a good bet, at least if you don't mind a bento box style meal."
Ventajas: "Crew very helpful and reassuring though plane late on arrival in tokyo."
Desventajas: "Due to snow in Seattle area plan departed 2 hours late which made a short connection time, but all went well."
Ventajas: "Crew are nice, helpful and polite"
Desventajas: "Airport problems turned it into a very long flight. We circled around Narita for hours"
Ventajas: "Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays."
Desventajas: "Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out."
Desventajas: "No opción de español"
Ventajas: "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."
Ventajas: "They made a special dessart for my niece and her husband for their honeymoon trip."
Desventajas: "Not realky."
Ventajas: "Wonderful leg room for the flight, great selection of movies, wonderful staff, food is excellent, bathroom clean and large for airplane. Truly this was a fantastic experience"
Desventajas: "Nothing, they did run out of my breakfast food choice but the other choice ended up being great so Can't complain...."
Ventajas: "The food on board was great! Crew members were friendly!"
Ventajas: "Food and movies."
Desventajas: "One of the stewardess had an unfriendly look on her face."
Ventajas: "The airline made sure my family sat together when I couldn't get seats together online. The food was waaaaaay better than the US carriers, and the service was impeccable. 5 stars for ANA all around!"
Ventajas: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Desventajas: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
Ventajas: "Excellent service, free new release in-flight movies, comfortable seating, plenty of food and drink included."
Ventajas: "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."
Desventajas: "Nothing, everything was as expected"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Good Business Class, will fly them again. Excellent service."
Desventajas: "No meal served upon take off, snacks only."
Ventajas: "Compared to different american airlines, this flight was great. Decent meals, decent movies, all around good."
Ventajas: "On time，no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat，though my request is not fulfilled. I still appreciate the crew's effort."
Desventajas: "I understand it was only an hour flight but I would've appreciated a snack of some sort"
Delays were given at intervals. So we were informed
Ventajas: "Amazing crew, very nice and helpful."
Ventajas: "The staff was amazing"
Ventajas: "The help desk employees who helped me rebook my flight."
Desventajas: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Ventajas: "Friendly service and not a super crowded plane."
Desventajas: "In-seat entertainment was not working for me, and boarding process could be drastically improved."
Desventajas: "The person next to me had a distinct body odor."
Ventajas: "Always love the SIA business product on long haul."
Desventajas: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Desventajas: "Great Airline. Great staff and service. Good food and drink."
Ventajas: "Everything, perfect flight"
Ventajas: "The crew was amazing. The seat were uncomfortable"
Desventajas: "Food could have been better."
Ventajas: "The crews on board were amazing!"
Desventajas: "The service from the ground staffs are not as good a the crews onboard."
Desventajas: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."
Ventajas: "Boarding. Timely departure"
Desventajas: "Entertainment selection."
Ventajas: "Service was excellent, always with a smile."
Ventajas: "excellent - comfy plane, great service, excellent stuff."
Ventajas: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Desventajas: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ventajas: "Everything else"
Desventajas: "Food was less than marginal"
Ventajas: "The crew was very nice and professional and the amenities were top notch."
Desventajas: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Ventajas: "Very organized"
Desventajas: "Seats could be a bit more comfortable in premium economy"
Ventajas: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I was inpressed"
Ventajas: "The flight attendants were amazing."
Ventajas: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Desventajas: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
Desventajas: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ventajas: "There was nothing to complain about..a very friendly staff, departure on time !"
Desventajas: "No newspapers and magazines on board !"
Ventajas: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Desventajas: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Ventajas: "Service from Singapore airlines"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Desventajas: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
Ventajas: "Crew was great. Food not bad for airline food . It was clean."
Ventajas: "The service, seats, food, drinks and bed!"
Desventajas: "I reserved a window seat on this site but was given a middle row instead when I checked in."
Ventajas: "they even addressed me by name"
Ventajas: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ventajas: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Desventajas: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Had to get new boarding passes at JFK eventhough issued passes at Rochester without gate numbers but was then able to check that my bags were transferred to SIA."
Desventajas: "I could not select a seat on JetBlue. Indian vegetarian food was mainly rice and potaoes and bread, not much protein like paneer or egg for the non-vegans like me."
Ventajas: "Everything was amazing. Best flight I've ever been on!"
Ventajas: "Outstanding crew! Super attentive in my section.. I had seat 43E."
Desventajas: "Seat was a little tight for me, but not bad... I'm 6"2 and 185 lbs"
Ventajas: "Boarding and exiting the plane was a breeze! Service and entertainment was top notch!"
Desventajas: "Screaming child almost made my flight unbearable! If it wasn't for this screaming devil child, my overnight flight to Germany could have been almost perfect. The seats don't seem to fit my average build when seated in the upright position."
Ventajas: "Singapore airlines is one of the best in the world"
Desventajas: "Flight and crew perfect"
Desventajas: "plane was freezing cold"
Ventajas: "What was no to like. Costumer service on the phone and in person is excellent. The staff is friendly and helpfull."
Ventajas: "They crew was very kind and the food (for "plane"-food) really good with a nice variety. I loved the cocktail selection."
Desventajas: "They only reason why I deducted 1 star from "entertainment" is because I had trouble to play some of the movies. And I couldn't select movies which I could play in german from the others."
Ventajas: "Everything, I will be flying a lot more with you from now on, thank you very much"
Ventajas: "The flight attendants were helpful and kind, and the flight was comfortable and even luxurious (I love the hot towels they provide at the beginning!)"
Desventajas: "The boarding process took a long time"
Ventajas: "I used my miles to upgrade to Laurel so the experience was great! EVA is always a good airline so not really many complains"
Desventajas: "What could be better would be even more improvements to the cabin. The layout and decor feels a bit dated and the seat orientation and layout can also use some modernizing."
Desventajas: "Better movie selection"
Ventajas: "Quality of food was good"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "Bigger space for legs room"
Desventajas: "The food"
Desventajas: "Space between seats - boarding time - food quality"
Desventajas: "The flight departed over one hour late from SFO and caused a mis-connection at Taipei,"
Ventajas: "On time flight times"
Desventajas: "Have better movie selection."
Desventajas: "Very capable on-the-ground staff and service personnel on the airplane. Their desire to take good care of passengers is obvious."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "Flight is online"
Desventajas: "Flight Attendants performed acceptable. They pushed the table cart and hit me twice without apologizing."
Ventajas: "They have a good number of movie and music selections. I got plenty of rest throughout the flight and barely felt the travel time. The seats were comfortable."
Ventajas: "Boarding was orderly, restroom is clean & tidy, good legroom beteeen seats, landing was smooth"
Desventajas: "Orderly boarding"
Ventajas: "Good Service and Very Polite"
Ventajas: "Service was great and plates of food were delicious."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "Everything amazing"
Ventajas: "Timing of light dimand meals"
Desventajas: "Long and inefficient boarding, didn’t save my seat selection and reassigned me to an uncomfortable seat"
Desventajas: "Flight was too long."
Ventajas: "Service and boarding were very nice and smooth. Food and entertainment were excellent."
Desventajas: "Boarding pass"
Ventajas: "Overall I was flying from SFO to Bali. So my first flight was about 14 hours. This whole trip all together was about 24 hours, and considering the length it was great. I was expecting to get restless and annoyed while on the plane, but it was easy to love around. The seats were comfortable, and the food was good. The airline staff was very nice and accomadating. So, because of there actions, I will most likely fly with them again."
Desventajas: "It was just long but it’s understandable because of the distance"
Desventajas: "Salad dressing tasted weird."
Ventajas: "Clean and efficient. Catered to our needs. Definitely would travel them again."
Ventajas: "Onboard foods and entertainment are good."
Desventajas: "Boarding area in SFO Gate 102 is cramped. Boarding group signs not clearly marked."
Ventajas: "We lucked out on a sparsely filled flight so nearly everyone had a row to themselves, even in Economy class. Food was tasty, and the crew provided many opportunities for drinks. Crew was friendly and even volunteered some drawing packs for our 19-month old!"
Desventajas: "Snacks available limited to dry crackers and cookies primarily. Entertainment options - easy to use though limited selection (for US-based films at least)."
Ventajas: "Liked the way they do their boarding Comfortable flight"
Ventajas: "Staffs are all very polite and well mannered"
Desventajas: "We nearly dehydrated during the trip. We're EXTREMELY skimpy on drinks. Had to ask 3x before I'd get something"
Ventajas: "Food was great and the crews were helpful. They do offer snacks/drinks in between meals. For those who do not know, they do offer wine as a drink in the Economy class (usually red wine)."
Desventajas: "Speakers are not good during announcement. I can barely hear it. if they can improve that, that will be great."
Ventajas: "Friendliness and courtesy of crew, modern plane and good food. Well definitively fly EVA more!"
Desventajas: "In my Emergency seat position, whenever someone opened the washroom door, the washroom light would wake me as the light would shine in my eyes. Maybe offering eye cover for extended seat position would help."
Ventajas: "the food on eva was better than delta and united--definitely edible unlike the others. the stewardesses are a little bit stingy with the wine. they give such tiny tiny portions-like 2 ounces at a time--they said i might get drunk. no one can get drunk with what they give. the stewardesses are polite enough. the entertainment was pretty good--good choice of movies. like all other airlines, the seats are too squished together. more room would have been appreciated."
Desventajas: "i answered this already"
Ventajas: "Flight comfortable but would have liked more water throughout flight"
Desventajas: "Service speed"
Ventajas: "Seat, service and food were excellent"
Desventajas: "No negatives on this flight"
Ventajas: "Seats were nice and plane was clean"
Desventajas: "The ticketing agent assured me that he would handle my bag. When I arrived in Taiwan, I did not receive my bag. I believe my lack of Chinese and their weak English contributed to this problem."
Ventajas: "cheap airfare that includes check-in baggage, clean restrooms"
Desventajas: "Some brusque attendants at the counter and on the plane, cabin smells like pee (but only while boarding), standard legroom (72 cm), average food (Turkish Airlines is waaaay better)"
Desventajas: "Take height and weight when booking flight."
Ventajas: "The seats were large and comfortable, and the food options were stellar."
Desventajas: "Because I was checked in so late (they were reviewing my documents for over an hour) I think they forgot to place a tag on my suitcase. This is turn resulted in my suitcase being left in Taiwan where I had a 4 hour layover. I am now currently waiting for my bag to be delivered to my place of work (hopefully in one piece)."
Ventajas: "The boarding was easy and the planes were on time"
Desventajas: "The movie/TV selection was not very good and the weight limit for an international flight was very low."
Ventajas: "Like most were the friendly and professional crew, nice big screen individual entertainment system with many movies, clean bathrooms, and my seafood meal was awesome!"
Desventajas: "Didn't like that we departed almost an hour late for no apparent reason - something about waiting for luggage to be loaded. The side dishes on the entree could be better."
Desventajas: "The passenger who sat next to me had disgusting, stinky breath for the entire flight. Had nothing to do with the airline. Lol."
Desventajas: "Departure delay 45 min with no reason told"
Ventajas: "- Flight attendants were very nice"
Desventajas: "- Flight was delayed which made transfers quite difficult/stressful"
Ventajas: "Both ground and air services"