Ventajas: "Seat was very comfortable"
Desventajas: "Missing snacks"
Desventajas: "Charging outlets Staff could be friendlier"
Desventajas: "A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore"
Ventajas: "The food was amazing"
Ventajas: "Clean, kind cabin crew & nice meals"
Desventajas: "More water"
Ventajas: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Desventajas: "Seats of any airplane could use improvement on comfort. But comfort was good."
Ventajas: "Flight attendants friendly and helpful."
Desventajas: "My luggage was not put on my flight and I had to wait a day. Also the person next to me had a dog that died on the flight."
Desventajas: "transit was bad. Almost late for my flight"
Desventajas: "Attendants were all business, no smiles. Movie selection was limited."
Ventajas: "very attentive staff clean, comfortable plane with leg room"
Ventajas: "Friendly crew, good movie selection, USB port."
Desventajas: "Incheon airport transfer has been always bad. Min 1.5h transfer time might be needed unless you are ready to run."
Desventajas: "Too much plastics - need to be more sustainable."
Ventajas: "I liked the front & below cameras. I used the pillow for my back. It was a very long flight & we were served two meals, coffee, & a snack. The flight was delayed but they switched me to the very next airline & I still arrived on time. Flight arrived at midnight when the airport is not so busy. No issues with security when transferring planes. Customs waved us through & the baggage arrived quickly."
Desventajas: "Request for more movie & TV options after 18 hours of flying."
Ventajas: "Great seat and fairly decent food."
Ventajas: "acomodations was awesome!!!"
Desventajas: "temperature was not consitent"
Ventajas: "Quick service especially picking up the completed meals Very helpful with transit"
Desventajas: "All good"
Ventajas: "The food was wonderful."
Desventajas: "re you trying to register for? ~ Garrett"
Ventajas: "The service was good"
Desventajas: "Sitting down 5 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight."
Ventajas: "Excellent service and food."
Ventajas: "The crew was so helpful and accommodating with my meal and all aspects of the flight! They were just so nice and I usually done get that with other airlines that I've flown. They were so accommodating it was my first time flying Korean air and I would definatly fly it again! You have plenty of leg room and it was just a pleasant flight!"
Desventajas: "I wish they had a few more updated movies and kids movies other than that no complaints"
Ventajas: "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Desventajas: "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Ventajas: "Room and cleanliness. Crews were awesome."
Desventajas: "Seat cushions very hard and do not give much support. After 12 hours, was very sore."
Ventajas: "Pleasant and helpful"
Desventajas: "The food"
Ventajas: "Always love Korean Air - courteous, attentive and professional ! Loved the ice cream they served to prep you for that Hong Kong heat!"
Ventajas: "I liked everything!"
Ventajas: "Getting preferred seating because we were sky team elite plus members"
Desventajas: "Exiting the plane in the cold Seattle weather."
Ventajas: "The flight got us there and back as planned."
Ventajas: "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
Desventajas: "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."
Desventajas: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Koreans are naturally respectful, making for a very pleasant flight"
Ventajas: "It was better than expected. A wide selection of in flight entertainment to help pass time. I'd give it a 5 if I were in first class."
Desventajas: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food."
Ventajas: "Great food selection;just the right amount."
Desventajas: "Improve sound system;selection of movies & music selections"
Ventajas: "comfortable seats...above average food choices"
Desventajas: "limited selections of the movies they offered....a very long walk going to the next gate to catch my next flight."
Ventajas: "Arrival and departure crew got mix up with no chairs available."
Desventajas: "I would like them to organize for smooth procedure and no confusion to the passenger. Help and guide them for their travel and be safe at all times."
Ventajas: "Watched a great movie "spotlight" on board"
Desventajas: "Flight was delayed a little"
Ventajas: "The captain told us about the landmarks along the flight."
Ventajas: "Food Comfort in seatting"
Ventajas: "This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!"
Desventajas: "I'm a tall guy so I didn't have enough leg room to lay down"
Ventajas: "Flight to Seattle was great. Food and staff and flight were nice."
Desventajas: "Most everything. The flight back to Seoul was awful. Toilets weren't cleaned, trash overflowed, ran out of water, staff not pleasant - total opposite from outbound. Usually KA is goodness, but blew it this time."
Ventajas: "They're live up to their on time promise."
Had not flied in a while. Overall ok. But it is frustrating when there are multiple fingers in the equation. Jim
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Crew was very attentive. Plane was clean."
Desventajas: "Bigger water bottles?"
Ventajas: "It was great..."
Desventajas: "Lavatories on domestic flights in Japan are tiny. Like, super duper tiny."
Desventajas: "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Nice seats. Ample leg room."
Ventajas: "I have flied to and from Japan many times with many different airlines. This flight was my favorite."
Ventajas: "Compensated with lounge pass"
Desventajas: "Very poor check in around Visa situation"
Ventajas: "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"
Desventajas: "The crew kept accidentally bumping my chair and never apologized"
Ventajas: "FA service with a smile. All pleasant and nice to deal with. Windows are button controlled."
Desventajas: "Economy meal is not that great. Boarding should be by zone or by seat number."
Ventajas: "Was spacious due to flight being in the middle of the week and tasty food."
Desventajas: "Wish there were food. Was hungry after long flight."
Desventajas: "Everything was great!"
Ventajas: "Excellent food. Lots of food, drinks. Comfortable plane."
Ventajas: "Hostesses were very nice. Lot's of room in aisles."
Desventajas: "Food was okay. Not a great choice of movies."
Ventajas: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Desventajas: "The flights were everything I expected and more."
Ventajas: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."
Ventajas: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Desventajas: "The movies were not the first run ones."
Ventajas: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."
Ventajas: "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."
Ventajas: "I was accompanying my 92 year old mkm, flight attendants were so helpful in every way."
Desventajas: "Pre-checking online needs improvement. I was unable to do it and speaking to JAL was difficult; no one was answering the phone."
Ventajas: "Good service."
Ventajas: "My sister got airsick the last hour of the flight. The flight attendants were extremely helpful and considerate in easing her discomfort."
Ventajas: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
Ventajas: "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"
Ventajas: "service is great!"
Ventajas: "cost performance"
Desventajas: "non-flat seat"
Ventajas: "Clean aircraft. More space between seats. Pleasant, eager to please cabin crew. Good movie choices."
Desventajas: "The food was no better than any other airplane food."
Ventajas: "The airplane and all"
Desventajas: "A little bit in the sakura lounge"
Ventajas: "The flight staff on Japan airlines was great. The meals were excellent, and the flight itself was fairly comfortable."
Desventajas: "Our flight was rebooked without notification leaving us sitting apart for a 12 hour flight to Japan. This left us with one option of an unexpectedly upgrade in order to sit next to each other"
Ventajas: "They were super considerate the entire flight."
Ventajas: "Finally arriving"
Desventajas: "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Desventajas: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."
Ventajas: "I loved the crew, for the most part the food, and the large screen to."
Desventajas: "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."
Ventajas: "Service was excellent - Flight attendants were friendly and professional."
Ventajas: "The boarding was efficient. Cabin and lavatories were clean."
Desventajas: "The interior seems dated, with old-school channel based entertainment system, unlike the ondemand IFE most Asian airlines are equipped with. Meal service was also very slow - took over 50 minutes to serve the economy cabin. There was no choice of main available.. Main was an array of fish cakes type street snacks. It was edible but not impressive."
Ventajas: "We had a 4 hour delay due to maintenance, so many of us missed connecting flights in Tokyo. But the airline put us up in a hotel and gave us meals, so I had a nice bonus day to see the city. The flight itself was very pleasant, with the cleanest bathrooms I've ever seen on a long flight and plenty of food and drink."
Ventajas: "Almost everything"
Desventajas: "Can't say because I was satisfied w/ my flight"
Ventajas: "Staff was nice and got me a bulk head seat as I am very tall. This meant a lot to me. Thanks!"
Desventajas: "I had to miss my flight from HK due to personal health issues. When I contacted the airlines they were not understanding at all. I was planning on using the flights back from the US and they had cancelled those too. I will NEVER book a flight with this airlines again!"
Ventajas: "Plane service was good, comfortable, punctual and ahead of schedule"
Desventajas: "Food was ok,"
Ventajas: "Everything was excellent. I always trust JAL to give me a comfortable flight. Food and drinks were given out very often and the attendants were very kind. I kept myself entertained with the in-flight movies for most of the trip, they have quite a library to choose from. Thank you for making my long trip easy!"
Ventajas: "Amazing crew! Great food service!!"
Desventajas: "Cleanliness of tray table"
Ventajas: "The crew was great. I experienced great hospitality."
Desventajas: "The quality of meal."
Ventajas: "Almost everything"
Desventajas: "Slightly delayed"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "boarding was super easy. the airline crew members are very polite and accommodating to any request or concern you might have."
Desventajas: "Less delays"
Ventajas: "Attentive and friendly service, good food, fairly spacious seat."
Ventajas: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
Ventajas: "Perhaps the most courteous airline I’ve experienced."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Great experience overall"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "I enjoy ANA and choose to fly with them, normally a good flight"
Desventajas: "All our issues were another passenger, not ANA’s fault"
Ventajas: "I like the way the flight attendants treat the passengers. They are very courteous, friendly and wearing very sweet smiles.The airplane is very prompt when it comes to arrival and departure schedule. Thank you very much for providing me a wheelchair which made my travel more convenient."
Desventajas: "So far there was nothing that I didn't like. The food was good and the airplane was clean."
Ventajas: "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
Ventajas: "Pleasant crew, good food. Standard flight as one would expect."
Ventajas: "Service was excellent; I felt well-cared for!"
Desventajas: "Nothing. It was perfect. Comfortable, cute stewards"
Ventajas: "Service and crew were good, very kind and accommodating!"
Desventajas: "The layover at Narita airport was rather short to do some duty free shopping to bring home to U.S."
Ventajas: "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."
Ventajas: "Excellent service."
Desventajas: "Los espacios entre asientos son muy pequeños."
Desventajas: "The food was not as good as in my previous flights."
Ventajas: "attendents were very friendly and very accommodating."
Ventajas: "the place. new. lots of space for the legs. air inside the plane was better than others."
Desventajas: "kosher food is a no go. you need to improve this. also to hold fruits for vegi clients."
Ventajas: "lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees."
Desventajas: "Cabin is bit old, seats don't recline enough, smells musty."
Desventajas: "No opción de español"
Ventajas: "Great airline!"
Desventajas: "some of the gates can be long walk"
Ventajas: "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
Desventajas: "The long security lines in Tokyo for transfer."
Ventajas: "Everything is perfect!"
Ventajas: "Very kind flight attendants with amazing service!"
Desventajas: "They ran out of the two food options, so many people were stuck with the fish option. The entertainment section was just okay."
Ventajas: "Very awesome and polite crew. Exact reason why I chose ANA"
Desventajas: "Delayed flight an hour and a half"
Ventajas: "Aircraft was new and spacious"
Desventajas: "Crew forgot to ask us for drinks upon serving us meals. I also had to repeat my order 3 times."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "The most comfortable economy flight I have experienced so far. The service, food and entertainment options were all excellent. Definitely looking forward to our return flight back to YVR!"
Ventajas: "Fan tasting service by the crew members from the point of check in. Very attentive to all details."
Ventajas: "As long as I didn't fly on united"
Ventajas: "Excellent service, friendly staff, smooth check-in and boarding. I love the simplified, smaller Boarding Pass that can actually fit into your passport and doesn't stick out as a sore thumb."
Desventajas: "Nothing, really."
Ventajas: "Friendly and attentive flight attendants. The food were decent. The snacks through the flight were very good."
Desventajas: "The limited entertainment. Some of the Japanese TV drama doesnt have English substitle."
Ventajas: "Everything about my flight was wonderful. The staff was always extremely helpful and happy. The plane was new and comfortable. Meals were good. Flight was on time. Everything went as best as it could."
Desventajas: "Person sitting next me passenger wanted fight with me. She told me this is her space arm rest I can not use for over 9 hours. She smelled alcohol and perfume. which made very uncomfortable bad bad"
Ventajas: "Great star wars vessel. Very attentive staffs and flight attendants."
Ventajas: "Nothing really major to complain about but nothing that went the extra mile..."
Desventajas: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."
Desventajas: "The food tasted very much like caned food and the seat had a pouch from wear and tear which wasn't very comfortable at all. Service didn't seem to anticipate service or emphasize needs."
Desventajas: "Missed connecting flight due to delays from first flight"
Desventajas: "We were delayed, but I can't say it was the airline's fault."
Desventajas: "Headset wasn't working propperly."
Ventajas: "crew excellent and very efficient & professional"
Ventajas: "Everything great"
Ventajas: "Flight crew"
Desventajas: "No leg room"
Desventajas: "Was not able to board"
Ventajas: "Crew was great and were timely in boarding and deplaning processes. They were willing to help when asked."
Desventajas: "As a 6’ tall, broad shoulder individual the seats were narrow and there was not much leg room. Fortunately there was an empty seat directly next to me which afforded me some space."
Ventajas: "Economy seats were EXTREMELY uncomfortable, a mannequin would complain and to add insult to injury , the obvious placements of overly extravagant “first class” seats vs regular economy seats , were very off putting. People are sitting on cardboard for hours on end , add some comfort to your seats!"
Desventajas: "More humanly comfortable seats , I understand you get what you pay for, but having to be deliberately uncomfortable for 13 hours straight is extremely unfair."
Ventajas: "The seat was comfortable. The crew was very nice."
Desventajas: "Keep doing the same. Cost is not always the most important."
Desventajas: "My first meal was kind of burnt, and I wish they would offer a salt and pepper packets. Also, more frequent Rounds to pick up trash would be helpful"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Desventajas: "My food was kind of dried up like it had been over microwaved. We were very swished in our seats. Two middle in row of 4. :("
Ventajas: "Comfortable and excellent hospitality."
Ventajas: "Flight attendants were all nice and friendly."
Ventajas: "There was a decent movie collection to watch."
Desventajas: "Seats were crammed, not enough width or legroom. Staff not that friendly. Food was alright but nothing to write home about"
Ventajas: "The seats were OK, solid C. The staff were good B+, and the food (warm veggie was poor D+. The second flight I had raw veggies which was much better, B-."
Desventajas: "The flight from Taipei to BKK too off 40 minutes late. When we arrived in Thailand it took 20 minutes to get the jetway working. Sad! Timely flights and support services are expected."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "They very helpfull"
Desventajas: "The chair was too small"
Ventajas: "Very comfortable flight, crew were very professional, food was delicious!"
Desventajas: "Wish I had known the headphone jack needed and adapter from mono to stereo to use own headphones, but the headphones provided were adequate."
Ventajas: "good as expected"
Desventajas: "everything good"
Ventajas: "Very comfortable. Great movies."
Desventajas: "Not so good on the television shows"
Ventajas: "The 777 premium economy seats are quite good"
Desventajas: "Food was awful and service so-so. Rushed and unfriendly"
Ventajas: "I cannot say how much i enjoyed eva air. The stewardesses were wonderful the people in taipei i dealt with were fantastic."
Desventajas: "The woman i had to deal with in seattle at the ticketing desk was an absolute nightmare. Im heartbroken i dont remember her name because i would happily name her. Everyone else was perfect. The fella helping me even said "i am so sorry, she is awful and makes me very nervous. I will probably fly asiana from now on just so i do not have to deal with her."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Friendliness, comfy seats"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "Anytime I have flown with a star alliance airline, I've been more than satisfied with the flight, the cost, the crew and the service. All star alliance member airlines are an excellent choice. Truly EVA is one of the "Stars" in Asia and it shows."
Desventajas: "Nothing I didn't like"
Ventajas: "The crew was very friendly and fast help with passengers needs."
Desventajas: "On long flights over 6 hours , I find that seats become very uncomfortable . I do stand up and stretch if it is available to do so. After 10 hours of flight travel my legs , back, and neck are very stiff and sore."
Ventajas: "I missed my flight"
Ventajas: "Great food, clean bathrooms, courteous and efficient service. It was my first time flying with EVA Air and I would definitely choose them again."
Ventajas: "Reasonable legroom in Economy. Friendly staff. Clean bathrooms."
Desventajas: "Beer selection is terrible (eww - Heineken) Movie selection is very limited"
Ventajas: "Flight attendants are very courteous and polite. Try to please everyone. They even clean bathrooms often. Food were great too."
Desventajas: "I did not like the transfer from Eva to air Macau. Horrible. Long walk. No one there. No lounge to wait 5 hours!! I hate what happened"
Ventajas: "Almost same as SF to Taipei"
Desventajas: "Without asking about drinks and just passed me"
Ventajas: "Has snack and drink"
Desventajas: "No music"
Ventajas: "Nice staff good movie selection good flight"
Ventajas: "The price the food okay. The leg room seemed more in economy than other airlines."
Desventajas: "Not just your airline but a cultural differences how westerners take how they are talked too"
Desventajas: "The seats were too close to the rows in front and back."
Ventajas: "Very plain connecting segment of the flights. Food were not tasty. Service was OK but not great"
Desventajas: "See above."
Ventajas: "The flight crew was amazing. They were very kind and helpful"
Desventajas: "I'd work on the in flight food"
Ventajas: "customer service was superb. very polite staff. amenities made one feel comfortable during the entire flight. food and entertainment was great"
Desventajas: "would provide wider movie selection"
Ventajas: "Just ok nothing special."
Desventajas: "Uncomfortable Seats, Food not good."
Desventajas: "Food made me sick for 5 days. Ruined my first week in Philippines, cost so much money because I couldn't leave my hotel."
Ventajas: "relatively more spacious than other airlines"
Desventajas: "seat itself not comfortable enough, hard seat; food can perhaps be improved"
Desventajas: "Old 744 plane. One of the 3 remaining 744s. In flight entertainment has low resolution screen (but touch screen though). Crew service was average - below par for an Asian airline. Seats are not comfortable. No drinks were offered after meal service for such a long flight. Please learn from SIA."
Ventajas: "Awesome flight...on time and good food.. customer service was excellent"
Ventajas: "In flight food was delicious and crew was very friendly"
Desventajas: "Bad bad bad I book 3 months ahead, they should put us in the front row seat instead so far to the back seat."
Ventajas: "Very relaxed atmosphere with helpful attendants, great food (Asian vegetarian special meal. I also appreciate the lounge while waiting. Altogether the tops, in a totally different realm (i.e. postitive) from flying on US carriers."
Desventajas: "There was a weight limit for carry on bags that was not equally enforced among all flyers. I was told to transfer most of my items to my second bag during check in. Once I got to the gate I saw multiple people with extremely full bags that exceeded weight limit."
Ventajas: "Easily my favorite airline for flights to Asia. Plenty of seat room in economy and possibly the world's prettiest stewardesses. Food is decent, service is efficient and friendly and the entertainment is excellent. When you factor in the price, impossible to beat, plus I really like landing in the morning much better than in the middle of the night, as it seems to minimize my jet lag. Did I mention that the stewardesses are all 10's?"
Desventajas: "Best airline I have ever flown, my sixth roundtrip and they never disappoint"
Ventajas: "Service is excellent as always"
Desventajas: "Food could be better"
Ventajas: "The flight was a great value for the price and the staff was amazing and attentive."
Desventajas: "The vegetarian meals were pretty bad and I felt like the entertainment selection wasn’t great."
Desventajas: "Airport boarding lounge was ice cold. Staff couldn’t be bothered with it."
Ventajas: "The crews were super excellent. Kind and warm hearted services. Airplane is old but it is a short haul and does not matter much."
Desventajas: "At least nicer flight attendant and better service"
Ventajas: "Games to play behind the seats are good,,,they seats are a little tight..."
Desventajas: "just an ok trip"
Ventajas: "Kind workers and excellent food"
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Desventajas: "Flight was delayed but no reason was given or announced."
Desventajas: "More leg room."
Ventajas: "Service was very good"
Desventajas: "Chairs in business class in A 330 were not too good in my view"
Desventajas: "Flight was delay"
Ventajas: "The flight was 40 minutes faster than expected"
Desventajas: "The economy seating in this airline are trash"
Ventajas: "The meals are very good and tasty, good portions."
Desventajas: "The economy seat is OK but too distance between seats could use extra inch."
Ventajas: "Food is awesome as well!"
Ventajas: "Crew was great, flight was short"
Desventajas: "Plane was dated, seats had a smell, tv were old"
Ventajas: "good service and food but A330 is too old and small"
Ventajas: "Comfy 777. IFE screen is bigger than other planes. Facilities are newer. It seems to be quiter too."
Desventajas: "There is one option for the breakfast."
Desventajas: "Almost 3 hours LATE ,"
Ventajas: "The staff was very friendly and accommodating"
Desventajas: "Food was nothing special"
Ventajas: "I left my kindle in the seat pocket. I received an email before I even realized it was missing. The representative assisted me in getting it back and kept checking with me until it was in my possession. Very impressive service!"
Ventajas: "Good and friendly service, comfortable seat"
Desventajas: "They have awful customer service and caused me to miss a flight and have to purchase all new flights. I will never use them again."
Desventajas: "No entertainment during the flight."
Ventajas: "It was a great flight There staff were great, even fed us on a 80 minute flight"
Ventajas: "New planes"
Ventajas: "60% full flight with empty seats New aricraft with better design"
Desventajas: "Landing time about 9pm local time"
Desventajas: "Unsat. I asked for my flight to get changed it did not happen I had to by a whole new ticket. Waste of my time and money"
Ventajas: "All staff were really attentive and delivered an excellent service quickly and efficiently."
Ventajas: "Comfortable seats, nice attendants. We couldn't watch any movies or programs, and hear music."
Desventajas: "Screen weren't working to watch programs, and hear music"
Ventajas: "Staff was wonderful! Very friendly, attentive and courteous! Food was good."
Ventajas: "Good service and facilities"
Ventajas: "Professional staff"
Ventajas: "Crew was very efficient with great customer service"
Desventajas: "Food was awful. Would bring my own food on future flights"
Desventajas: "There was a delay with this flight or the previous one and we weren't told much"
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "China Air did a fine job overall. SFO TO Bali. The food was ok and the movie selection was a little short for newer stuff. But all and all for the price = good."
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "Very good service"
Ventajas: "Great atmosphere on the plane and very clean."
Desventajas: "I would have liked to have more vegetarian and vegan food options on board the aircraft."
Ventajas: "This was my first time using China Airlines and it won't be my last. This was a superior flight with a wonderful flight crew and clean aircraft. We flew them roundtrip from Okinawa to Frankfurt. Highly recommended."
Ventajas: "The crew was very nice. The flight was safe"
Desventajas: "Only pork was served. Every movment of the back passenger were felt."
Ventajas: "turbulence not bad."
Desventajas: "Lady passenger arguing for 20minutes with 3 fight attendants about her luggage not being near her seat, because bins were full. she should have been kicked off plane. i kept getting bumped on right shoulder every 8 minutes by people walking up or down aisle. so, no sleep."
Ventajas: "They were so helpful and kind at the check in counter. They allowed us to change our flight so we could arrive in Hong Kong early. We really appreciate that."
Ventajas: "The staff on this leg of the flight was very nice, however, the next leg they were very rude."
Desventajas: "It was way too hot on the flight and the smell was very unpleasant. The seats were too close together."
Ventajas: "No recognition or privileges given as a loyal Silver Medallion member. Poor inflight service and customer service. Last baggage arrival at the destination."
Desventajas: "Everything mentioned above."
Desventajas: "Terrible and ride employees"
Ventajas: "One of the beat flying experiences ever. China Airlines does cust at a high level"
Desventajas: "Nothing to report bad"
Ventajas: "Customer service was great."
Desventajas: "My daughters audio didn't work at all in her entertainment system and my audio was really terrible. We did expect to watch movies and was unhappy that the audio wasn't working on a business class flight."
Ventajas: "Generally comfortable. Friendly staff."
Desventajas: "Food was mediocre. Entertainment was limited. The screens were outdated, making it difficult to watch anything."