Ventajas: "Flight was smooth and ontime"
Ventajas: "Crew was very professional and helpful"
Desventajas: "Everything met or exceeded my expectations."
Ventajas: "The warm towel given for the hands and face at the beiginning was a nice surprise treat. Great also that blankets and headphones were provided."
Desventajas: "More food variety as some items ran out as they got to the back of the plane"
Desventajas: "Better variety of latest movies,"
Desventajas: "More legroom, seats with more cushion and recline, better food!"
Desventajas: "All is well."
Ventajas: "I liked when there was turbulent, the pilot told us that we should be calm as the plan was going to experience turbulent in a few moment"
Desventajas: "I felt like the queen cake had a lot of sugar, think of those who do not eat sugar"
Desventajas: "You cancelled my trip without informing me and I need to be rembushed Me transportation to Logan airport and going back for six people and 16 bags please"
Desventajas: "The food, horrible, I would like to describe but not going to do it. Rather get something at the airport before boarding, no space on the plane enought, the seat distance has been squeeze, I guest to accomodate more sheeps ( not seats) on the plane."
Ventajas: "Crew was amazing"
Ventajas: "No delay."
Desventajas: "Good flight"
Ventajas: "Crew was amazing! Elvis smelled good!!!"
Desventajas: "The food could be improved and the movie collection could be updated"
Ventajas: "The crew on the final leg was really nice and helpful"
Desventajas: "From Entebbe to Nairobi I was cold during the flight. I wish I had been offered a blanket."
Desventajas: "La atención de customer service"
Ventajas: "Pésima atención. Adelantaron 5hs mi vuelo sin justificación alguna. Perdí la mitad del último safari porque tuve que regresar antes de lo previsto. Me hicieron estar luego mas de 7hs en Nairobi hasta tomar mi conexión y no solo no se responsabilizaron de nada sino que casi tuve que mendigar el lunch"
Desventajas: "It was really great flying with them"
Ventajas: "Fairly comfortable, good food. Good service, friendly boarding crew."
Desventajas: "My luggage was moved from the overhead compartment to another compartment much further from where I was seated. I was not informed of this and was not aware. I had to wait for all the passengers to leave while the cabin crew searched for the back. This was most unpleasant and stressful."
Desventajas: "Food, get Kenyan grown nots, cashews and macadamia nuts"
Ventajas: "Service was good and flight was smooth"
Ventajas: "Friendly crew and flight was punctual"
Desventajas: "No inflight entertainment"
Ventajas: "Nice flight on 787. Nice crew"
Desventajas: "Chicken served twice. Only other choice was vegitation"
Ventajas: "Comfortable seats, smooth flight, good service on board"
Desventajas: "Did not care for insect spraying, limited entertainment / movie choices."
Desventajas: "My flights were changed a lot the week before my flight even though I had booked months ahead."
Ventajas: "The easy and comfortable element of the flight."
Desventajas: "I didn’t really hear any boarding announcements, it would of been to be told we would be debording the plane by steps in the rain"
Ventajas: "Courteous crew."
Desventajas: "Too crowded from Bamako to Dakar."
Desventajas: "Servicio de Nairobi a paris muy malo. El equipo cree nada amables. Le tuve que pedir varias veces un vaso de agua hasta que lo fui a buscar directamente y así con cada cosa"
Ventajas: "Good movie choices. Very helpful and friendly crew."
Desventajas: "-Seat wasn't preferred despite my SkyTeam Gold status, didn't even get choice of aisle seat. Thankfully those next to me traded. -Food was to very good, no milk for tea."
Desventajas: "Timing schedule not respected. No legroom my knees were so squeezed."
Desventajas: "..................... ......... .. ................"
Ventajas: "Timeous and polite crew"
Desventajas: "The food was mediocre and no choice for entertainment, common movie or 2 low quality music channels"
Desventajas: "Bad attitude by the crew"
Ventajas: "Client oriented crew"
Desventajas: "Delay in departure time"
Ventajas: "Departed on time and arrived on time . Staff very courteous"
Ventajas: "The arrival to Monrovia."
Desventajas: "Losing baggage for a week."
Ventajas: "Food and service"
Desventajas: "Time to update, renovate and scale up the fleet flying Africa. Impossible to sleep in economy."
Ventajas: "Food and service"
Ventajas: "Friendly staff Good food"
Desventajas: "The movies were not working"
Desventajas: "The flight was 5 hours late, we were not informed while waiting or why it was late. It was very frustrating, especially that Nairobi airport has no free wifi. Kenya Airways is not to the standards of other Sky Team companies."
Ventajas: "Overall very nice"
Desventajas: "Their flights have been late all the two times I flew with Kenya Airways. Could be a problem if you need to connect to another flight!!"
Ventajas: "Nothing ticket was too expensive"
Desventajas: "Food is awful"
Ventajas: "The plane was very clean. The flight attendants were outstanding. There was plenty of entertainment to keep me occupied."
Desventajas: "I was stuck in the middle of the middle section, so it was very difficult to get up and walk around."
Ventajas: "I was a little late at the airport but they still accepted to take my luggage in, tagging it manually at the departure gate. Props to the KQ crew on the ground!"
Ventajas: "Nice crew"
Desventajas: "My luggage zipper was cut open on my checked baggage. My bag is greatly damaged Unannounced gate change in Nairobi"