Ventajas: "Not much"
Desventajas: "El avión era muy viejo. No había entretenimiento abordo. No había wifi."
Ventajas: "Yes crew members are all very kind and seats are comfortable"
Desventajas: "Flight delays"
Desventajas: "The flight was overbooked. I paid extra for a window seat but someone else was also booked in that seat, so I was forced to move to an aisle seat in the middle. I will be asking for a refund for the upgrade. Not only was I denied the window seat, but the seat I was moved to had a broken screen."
Ventajas: "The cabbin crew they don’t even talk nicely to the passengers they have attitude, they don’t even provide extra pillows Food was bad Service was bad Airline is bad six hours delayed from delhi to Hyderabad two times security check that is unexpected. They don’t even realize new born babies, infants, old age and sick peoples are traveling. This airline is dumb, worst, poor, bad, I’m not going to suggest to my relatives and friends neighbors for air India airline."
Desventajas: "I don’t like food it’s not enough for one person if I ask extra they said we don’t have it, it’s ridiculous it’s long journey you should provide extra food, it was nasty food and not enough."
Ventajas: "Good food served, polite crew and very attentive to passengers."
Ventajas: "It was in time. No issues with luggages"
Desventajas: "I paid extra for seat reservation but they gave me just random seat not the one I picked."
Desventajas: "Delayed several times Overbooked Lavatories not working"
Desventajas: "The entertainment system was broken for most part"
Ventajas: "Salimos en hora, todo perfecto"
Desventajas: "Comida buena"
Ventajas: "Air India is the best. Highly recommend it"
Ventajas: "Welcoming, food"
Desventajas: "The seats were okay but can be comfortable."
Ventajas: "Nice Everything is good."
Desventajas: "They can supply better food."
Ventajas: "The price and that it was a direct flight"
Desventajas: "Video didn’t work and there was no entertainment"
Ventajas: "Excellent. Indian food and entertainment"
Desventajas: "Plane was old"
Desventajas: "Worst food I’ve ever had, highly salty and tasteless. And seats were literally falling apart. Even in upright position, they were reclining all the way under the weight of average passengers."
Ventajas: "Loved the leg room in the economy class seats, much more comfortable than other airlines. The flight crew was courteous, overall a pleasant experience"
Desventajas: "Entertainment was not working. Seat tray tables were broken. Seat smoothness was very worst"
Ventajas: "Staff was courteous and helpful. Pilot was great."
Desventajas: "The seats were dilapidated, equipment didn’t work and the entertainment system was a mess. Movies kept on stopping and had to started again only to stop one more time."
Desventajas: "Seats were broken. Head lights were not working. Tv and its remote were not working. Cold food."
Ventajas: "The food was decent. That’s about it."
Desventajas: "Other than this, the on flight entertainment was broken for the 15 hour flight, and people and their kids became restless. The staff refused to do much about it. It was a really bad experience. Some of the lights weren’t working for people who wanted to read and they were told to stand near the bathroom area for light. Overall, I won’t be flying air India again."
Desventajas: "The flight was delayed, no proper support or updates were given. The flight tracking page of air India is not updated real time."
Ventajas: "Hospitality Generally the crew were great."
Desventajas: "Food could be better"
Ventajas: "Only crew .."
Desventajas: "Nothing was good no facilities was in washroom , it was so dirty , no one was there to take care of . No mouth freshnessner no moisturiser .our LCD wasn't working at all , even we couldn't off the screen , the whole journey in front of our eyes a bright screen so couldn't sleep and no eye pad provided , the flight was already delayed by 7 hours ... It was worst , No comments for food .."
Desventajas: "Leg room in Air India No wifi at Delhi airport"
Desventajas: "food not so good. The entertainment system was not working on many seats including mine"
Ventajas: "Non stop"
Desventajas: "2 hrs late"
Ventajas: "All bags were weighed and accpted while issuing ticket. Ehile boarding we were singled out without specifying reason. After a while the agent said to weigh the hand bags again. There was no change. For no reason we got stuck."
Ventajas: "Service & discipline of staff"
Ventajas: "Great seat comfort."
Ventajas: "Ticket price was reasonable Flight was direct from Chicago to New Delhi Flight arrived to Delhi on time"
Desventajas: "Crew behavior and customer service was rude Plane was extremely dirty, including the washroom Entertainment system in my entire row didn't work"
Desventajas: "Seats are extremely small with very little leg space. AC was not working throughout thd flight. LCD was extremely slow. LCD touch was not working. Food was just OK."
Ventajas: "leg room, on time take off and landing"
Desventajas: "limited entertainment choices"
Desventajas: "Poor airplane condition, tray table broken, could not recline the chair. Bad smell from bathroom Awful food. Non veg smelled very very bad and it was like some really bad animal. Awful"
Desventajas: "Equipment did not work well. Business class seat that would not return to upright position."
Ventajas: "Food was good"
Desventajas: "The air hostess was rude to the elderly passenger who might not have ever flew and in the other airlines the crew members are really very helpful, they give a smile all the time and give special attention to the elderly, this was missing in this flight."
Ventajas: "Food,was good and staff were courteous!"
Desventajas: "Check in at O'Hare was extremely slow due to carousel / roller belt malfunction! While the seats provided sufficient Kent legroom space, the pull out food trays were wobbly, unstable and uneve. It is time they need an overhaul! Entertainment was sub par compared to other airlines. Selections were old and meager. Cameras weren't working properly!"
Ventajas: "It was comfortable enough."
Desventajas: "I paid 14.95 to make seat selections online but the airline had no record of it so I ended up in a middle seat on this 15 hour flight. In addition the entertainment systems in my section of the plane did not work."
Desventajas: "Entertainment services not working. Very disappointed"
Ventajas: "Service is excellent, schedule is perfect for us"
Desventajas: "The audio for my seat didn't work"
Ventajas: "El tiempo de embarque y despegue fue rapidisimo, y el vuelose hizo muy corto."
Desventajas: "El tiempo previo al embarque fue en una sala no demasiado confortable."
Desventajas: "Crew members did not do their job well. They were not in service continuously for 3-4 hours. Its like they will serve one meal and then passengers will be on their own for next 3-4 hours. They never repeated any alcohol or soft drinks. Just one time and that too at the beginning. The aircraft was out of water for last 4-5 hours. It was like hell and even restrooms were part of it. Complete mess it was and I will never go with air India."
Ventajas: "Everything was right about the flight and not having to change terminals is great!"
Ventajas: "IT was a straight flight"
Desventajas: "Service poor, entertainment system not working on a 14+hr flight was a bummer, seats malfunctioning. Staff not helpful, refused to let us use vacant executive class seats even with all the problems in our seat.s, not going to use it again."
Ventajas: "On time, good flight, friendly staff"
Desventajas: "Entertainment media getting old and need refresh"
Ventajas: "Timing and on schedule"