La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The flight attendants are the most professional and attentive employees I've ever had the pleasure to be served by."
Desventajas: "The movie selection could have been much better for such a long flight."
Ventajas: "Everything"
Desventajas: "Connection time at Narita is too long"
Ventajas: "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
Desventajas: "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."
Ventajas: "Seat super comfy"
Desventajas: "All okay"
Ventajas: "I had a nice exit row seat so that was nice"
Desventajas: "The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long"
Ventajas: "The crew members polite and nice."
Desventajas: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Ventajas: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Desventajas: "N/A"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "crew was professional, attentive and polite"
Ventajas: "Spacious leg room."
Desventajas: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Ventajas: "Everything ! Makes me what to travel to Japan more."
Desventajas: "I loved it"
Ventajas: "Spoke english"
Ventajas: "Very helpful and polite"
Desventajas: "I got a sore but comes the seat was not very padded"
Ventajas: "Friendly diligent staff"
Desventajas: "No announcement to acknowledge the bumpy ride"
Ventajas: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Desventajas: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Ventajas: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Desventajas: "Can’t think of any thing"
Ventajas: "Flight attendants provided high standard of service and courteous."
Ventajas: "Excelent good service.Staff are friendly."
Desventajas: "Almost i like everything"
Ventajas: "Food was excellent and service came frequently. In-flight entertainment was amazing."
Ventajas: "Direct flught, food is always delicious, crew is very attentive, and the in-flight TV seats have great entertainment."
Ventajas: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Desventajas: "Can't really say anything bad! It was great!"
Ventajas: "Boarding and crew"
Desventajas: "Lost luggage"
Ventajas: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Desventajas: "There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy."
Ventajas: "Excellent customer service"
Ventajas: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Desventajas: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Ventajas: "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
Desventajas: "only limited number of movie."
Ventajas: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Desventajas: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Ventajas: "All was efficient but no standout"
Desventajas: "Nothing was bad enough to mention this column"
Ventajas: "Plane was not sold out, I was able to have the roll with my girlfriend. All flights should be like this."
Desventajas: "They made me pay for a seat that they gave to other people for free. Really messed up."
Ventajas: "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"
Ventajas: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
Ventajas: "The hospitality of the crew"
Ventajas: "food was great movies are updated flight attendants are professional and courteous"
Ventajas: "The seats were roomier than expected, the food was delicious and everyone was very professional and friendly. I picked up this flight because JAL is a partner for AA and I'm so glad I did. I will fly them again."
Ventajas: "The best airline I have flown in. Plenty of room and the in-flight service was excellent."
Ventajas: "Everything"
Desventajas: "Free Wi-Fi would be nice"
Desventajas: "Some turbulence awoke us midway through the overnight flight."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Crew was very pleasant professional and caring."
Desventajas: "Seat bottoms could be more comfortable."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Plane is comfortable"
Desventajas: "AA attendants were aloof, too busy talking to one another to notice passengers. Service was slow. I felt as I was an inconvenience to the staff."
Ventajas: "Crew service"
Desventajas: "Food and not so updated movies in entertainment."
Ventajas: "Premium economy is marginally better than economy in terms of seat."
Desventajas: "Probably worst food ever on a flight. Crew, from Hong Kong, struggled with either Jaoanese or English."
Ventajas: "Good and polite crew"
Desventajas: "Business class cabin very mediocre for a state of the art latestBoeing plane"
Ventajas: "Politeness of staff, cleanliness, promptness and efficiency."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Desventajas: "There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable."
Ventajas: "The plane was ghetto and old and there was only one tiny restroom for the entire economy class."
Desventajas: "A newer plane with more restrooms would be great."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "Crew was awesome, super attentive and friendly."
Desventajas: "The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting"
Ventajas: "No issues, waiting area clean and comfortable. Crew efficientand pleasant."
Desventajas: "Not a thing."
Ventajas: "Seats were comfortable, crew was good"
Ventajas: "Nothing."
Desventajas: "A pair of babies wailed and cried for almost the entire 10 hour flight. Was this ANA’s fault? Of course not, but they could’ve suggested to the parents ways to help with their children."
Ventajas: "I enjoyed the flight because the flight NH9 wasn't fully booked, I used my next seat too. Also, the crews are generally better then usual, more smile. Food also better than last severity trips."
Desventajas: "Even so, food can be better. I want more western drama on entertainment."
Ventajas: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
Ventajas: "Timely schedule"
Desventajas: "Foods and beverages quality/variation"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Staff Many empty seats"
Ventajas: "Everything was just perfect"
Desventajas: "Couldn’t print or get boarding pass for this connecting flight which was a bit annoying. Other than that, everything was amazing"
Ventajas: "Typical ANA quality. Bumpy flight but handled very well."
Desventajas: "Nothing in particular."
Ventajas: "Everything was as I paid for. All the planes left on time. No issues."
Desventajas: "What can you expect in economy?"
Ventajas: "Overall it was a great experience. I enjoyed the food, the flight attendants were very nice, and I enjoyed the amenities as well."
Desventajas: "The flight back was amazing. The trip from Chicago to PHILIPPINES was good as well, though the plane was real small on the way to Manila."
Desventajas: "It was too hot in the plane. The plane lacked individual cooling control. We mentioned how warm it was to the flight attendant. It did cool down momentarily, but remained uncomfortably hot the remainder of the flight."
Ventajas: "Customer service was pretty solid."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Service was excellent. Stewardess always came back with what they promised to bring. Premium economy seating was very good."
Desventajas: "Food could be better. Entertainment was somewhat limited. The older plane on one leg meant no wifi and no noise-cancelling headset"
Ventajas: "Attendants were friendly."
Desventajas: "Flight was late."
Ventajas: "Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin."
Ventajas: "People the staff was nice and tried to be helpful"
Desventajas: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Ventajas: "Services and respectful"
Desventajas: "No opción de español"
Ventajas: "Customer service and food!"
Ventajas: "Flight on time."
Desventajas: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."
Ventajas: "Great service. Crew are kind and friendly!"
Ventajas: "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."
Ventajas: "Excellent service!"
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Flight was great."
Desventajas: "ANA partnered with United on this leg. Service was not even comparable to ANA. The economy cabin flight crew was detached and unattentive. The elderly man when serving meals just flops or slams your tray on your tray table. The attendants do not even clean the tiolets like the ANA attendants do. Such difference in service. I wish that ANA will notbpartner with United. It sure tarnishes their brand."
Ventajas: "I flew from ORD to Tokyo and DEL to Tokyo. The flight was clean food was really good. What I like the most about ANA is the leg space in basic economy. The flight from Delhi to Tokyo was brand new 787-9 :)."
Desventajas: "The only gripe for me would be the movie selection. There are not that many choices."
Ventajas: "Cabin crews are efficient and very polite. Film selection is fine."
Desventajas: "Food is boring. I always find myself hungry after flight, as I couldn't find much to eat so left a lot. Maybe I should bring my own food from next time..."
Ventajas: "Great star wars vessel. Very attentive staffs and flight attendants."
Ventajas: "Food was good."
Desventajas: "Bumpy ride and no info of what was going on. A passenger next to me took his pants off and was sitting with his underwear. He did put a blanket after. Very annoying!"
Ventajas: "I never find any problem with their detailed and kind treatment and service.Attendants are always smiling, efficient and pleasant."
Desventajas: "Missed connecting flight due to delays from first flight"
Ventajas: "I liked the friendliness of the staff. The overall service was very nice!!"
Desventajas: "The seats didn't recline at all. Normally I wouldn't care but it was a 12 1/2 hour trip. There wasn't a lot of good, recent movie releases. On other airlines there was more to choose from that were more recent releases. The food wasn't very good. It had all fish choices or beef tongue. I understand having an Asian meal, but maybe should be a more popular meal with different choices than a more eclectic menu. I noticed even the child's meal was not very kid friendly."
Ventajas: "Everything accept the food selection."
Desventajas: "It would have been better if we had more selection of food, it's a minor issue and what do you expect if you know you're flying on a Japan airline. I just wish they would have a little more selection gear toward American food. :-)"
Ventajas: "Smooth flight with great service"