Trip started two hours late and the staff at the gate took forever to say why until I went up and asked when might they be telling Us when to board.
Desventajas: "Seats were very close and movies ok"
Ventajas: "Fue un buen viaje, puntuales y tuvieron cortesia a la hora de acomodar a las personas"
Ventajas: "Comfortable seats"
Desventajas: "WiFi was not working. Flight was 2 hours delayed"
Ventajas: "Tripulación amable"
Desventajas: "Comida, algún regalito para los niños, no cobrar las cervezas, x lo menos una x el retraso, vino para comer"
Desventajas: "El embarque un desastre"
Ventajas: "Entertainment was fantastic!"
Ventajas: "easy boarding"
Ventajas: "Food was excellent and the movies were free."
Desventajas: "Our seats wouldn’t lean back. Other people’s did however."
Desventajas: "Lost my luggage"
Ventajas: "Very comfortable seats and excellent onboard entertainment. Friendly crew"
Desventajas: "The breakfast burrito was not good quality. Also, gluten free options would help me"
Desventajas: "Seat was too hard. Very difficult to be comfortable on 11 hr. Flight with hard seats."
Ventajas: "Good flight"
Desventajas: "Boarding was terrible- no information and it was late"
Ventajas: "Good friendly service. Nice aircraft. On time departure. I would travel with Aer Lingus again."
Desventajas: "Food was not good as compared to other airlines. In my case, there were no outlets to plug in a laptop cable so that I could continue to work."
Ventajas: "The seating was comfortable"
Desventajas: "The fact you even had to pay for coffee is absurd . There also should be some in flight entertainment"
Ventajas: "The crew was very pleasant. The food was actually good! The flight was exactly on time! And they didn’t loose my luggage! It was perfect"
Ventajas: "Los retrasos en los dos vuelos ida y vuelta, deberían compensar de alguna forma el incumplimiento de los horarios."
Desventajas: "Deberían dar algún snack ya que el precio no es barato para no poder darlo. No lo recomiendo"
Desventajas: "I asked for Vegetarian food when I booked the flight but I didn't get any. When I asked for Veg food, I was told they didn't have any. With delays and everything, I didn't get to eat anything for 16 some hours."
Ventajas: "Movie selection and availability"
Desventajas: "Boarding was late Water was offered only at the beginning"
Ventajas: "Direct flight LAX to Dublin with no lay overs"
Desventajas: "No toilet paper or paper hand towels in the bathroom. Early on in the flight I went to ask for toilet paper and was given a nod. Tried a different bathroom and no toilet paper there. Servicing the toilets on the full flight was neglected."
Ventajas: "He crew were nice."
Desventajas: "The flight has an hour delay from LAX that caused me to have 20 minuets catch my connection flight and I did not receive my bag. I’m on vacation for 5 days in Hamburg and I’ve already lost 1 day to go out and explore the city. This was my first time flying with Aer Lingus and I unfortunately will be my last time."
Ventajas: "The charm and warmth of the Aer Lingus hostesses make them the best in the world !"
Desventajas: "Arriving at JFK and there was no gate for us . We drove around for 3 hours before we could disembark. Why is JFK such a mess ?"
Ventajas: "The flight attendants were lovely... what was wrong with this plane was not their fault and they did their best."
Desventajas: "Not only was my seat cushion lumpy and extraordinarily uncomfortable, the seat back was broken. My video monitor was as well... Possibly the worst overseas flight I've ever taken...10 hours of pure torture. Never again."
Ventajas: "Crew was attentive and efficient. The flight was smooth aside from the minor turbulence."
Desventajas: "I sat in a seat with a broken entertainment screen and the WiFi was so slow it was unusable. The seat I sat in also would recline on its own at times. It made for a very long annoying and boring flight."
Desventajas: "Their food is grotesque."
Ventajas: "The flight was very bare bones. Entertainment system froze up half way into a movie. You had to pay for wine with dinner. Even on budget carriers, wine is included with meals on the long hauls. Half a cup of water was served twice during the flight. The cabin was kept quite cold. I wore thick socks and slippers throughout the flight, but had to use the small blanket provided to keep my feet warm. Glad I had a heavy coat! I will avoid this carrier on any long hauls in the future."
Desventajas: "Dinner not too good. Breakfast very poor. Cold flight. Entertainment not working. Avoid for long hauls."
Ventajas: "The Dublin to Manchester leg of the flight was far friendlier. Food was bad. No service to speak of on transatlantic potion. Couldn’t even get a refill on coffee after one tiny cup at breakfast."
Ventajas: "The crew"
Desventajas: "Food not good , entertainment system old un updated and slow"
Desventajas: "I didn't make the flight because I was a few minutes late and they used the excuse of US preclearance to not let me try to go ahead and go through security despite being there well over an hour in advance."
Desventajas: "The seat cushion was worn out and lumpy"
Ventajas: "Friendly staff"
Desventajas: "The worst (hardest) airline seat I have ever endured! I dread the return home"
Ventajas: "Hostesses were pleasant, food was ok."
Desventajas: "Seats uncomfortable, on flight entertainment system did not work consistently."
Ventajas: "El vuelo salió 40 minutos tarde"
Desventajas: "Asientos normales"
Ventajas: "The boarding was very efficient and overall the staff was very nice."
Desventajas: "Seat reclining are horrible. No space to eat, read or enjoy the entertainment. Seat cushioning not existent, and food quality is poor."
Ventajas: "I was satisfied with the ease of boarding, and the flight was relatively comfortable."
Desventajas: "I did not appreciate the airline encouraging us to pay for an upgrade on seats that did not merit an upcharge. The entertainment centers did not work well (or at all) on either leg of our trip. The crew was not generous with water and acted a little put out when we asked for anything."
Ventajas: "Having meals covered by the airport hotel, and quick access by car to downtown Dublin."
Desventajas: "Wasn't able to get to IAD when I wanted to (on same day)."
Desventajas: "Airline lost my luggage..."
Desventajas: "Not able to ceheck in on line and then was put on standby for a ticket I purchased in January. Others in my party got their seats at the airport when they checked in. Two of us were put on standby. Food had a problem with coordinating serving and there were few liquids offered for an overseas flight where it is important to stay hydrated. One liquid with each meal. If I had known I would have bought water at the airport before boarding."
Ventajas: "Staff is great, attractive, and polite. Seats are comfortable. Everything was great."
Desventajas: "I'm not sure if it is the fault of Aer Lingus but the gate is not know until the last minute. Flight takes of at 8:50 and they don't post the gate until 8:00"
Desventajas: "Sound was very poor on movies. Difficult to recline seat."
Desventajas: "Other passengers didn't understand how pounding on the back of a seat affects the passenger in the seat"
Ventajas: "vuelo confortable y agradable"
Ventajas: "Hartførd departure instead of Boston; help with boarding and wth getting offi"
Desventajas: "Old seats took 3 pillows to fill hollow area. Sea t pocket was full of cracker bits. Took some crew members several passes-by to understand I needed help."
Desventajas: "Not enough variety in food. Should be one meat and one non meat style menu."
Desventajas: "For an international flight, food and all drinks should be free"
Ventajas: "Punctual, newish aircraft."
Desventajas: "Tiny seats, mediocre food, so-so cabin service in Coach."
Ventajas: "Smooth flight"
Desventajas: "Girl who gave me my duty free before boarding was so rude and upset me. Seats were very uncomfortable for to be sitting down for 9.5hours. I was seated beside a crying baby."
Ventajas: "Overall nothing. I requested Aisle seat & Veg food through Etihad Helpline before commencement of my journey. But Aer Lingus crew refused to listen it saying they didn't receive any instruction from Etihad."
Desventajas: "Their attitude"
Ventajas: "Flight was smooth.."
Desventajas: "They lost my luggage so I have nothing to wear til they hopefully send it to me at my temp residents here.."
Ventajas: "The flight eventually ended."
Desventajas: "Poor online checkin. Poor onsite check in. Multiple poorly announced delays. Broken seat. Broken screen. Lost baggage. What a bad experience with Aer Lingus."