Ventajas: "Yes, it was great."
Desventajas: "Very uncomfortable seat. A bit rude flight attendant."
Ventajas: "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Desventajas: "Perfect flight"
Ventajas: "Crew was amazing and very comfortable seat"
Desventajas: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Desventajas: "The way they board the passengers"
Ventajas: "Crews and services."
Desventajas: "My seat."
Ventajas: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
Ventajas: "The staff of ANA took superb care of us from the moment we entered the airport (both SEA and NRT); kindness, excellent food (choose the seafood diet, the food is excellent and you get served first!) and helpful directions in English whenever we looked the slightest bit confused. I will always look to fly ANA going forward. oh, and comfortable economy seats; enough room (I am 6'2") and no numb bum."
Ventajas: "Perhaps the most courteous airline I’ve experienced."
Ventajas: "The flight was relaxing and the layover in Tokyo was brief and comfortable."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Excellent service & friendly"
Desventajas: "Food was cold"
Ventajas: "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
Desventajas: "The food was okay but not great."
Ventajas: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
Ventajas: "The plane came from LAX was 45 minutes late...but not a problem.....still ok"
Ventajas: "Packed in like sardines with no ability to recline for a red eye flight of 10h was excruciating. Food was not good on this flight though the kids meal was a nice touch."
Desventajas: "Seats, food"
Ventajas: "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
Desventajas: "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."
Desventajas: "Los espacios entre asientos son muy pequeños."
Desventajas: "Not enough space to put my luggages"
Desventajas: "See subject line"
Ventajas: "The flight was extremely comfortable. Entertainment was 10 on a scale of 1 to 10."
Desventajas: "Only one entrance into the plane. I was in the last row. Had to walk the length of the plane. Having a second entrance could rapidly reduce boarding time."
Ventajas: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Desventajas: "Food choices very limited, and quality is sub-par."
Desventajas: "late again and hot in the cabin. sat on the runway for a while again"
Ventajas: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Desventajas: "I missed it due to delayed flight from LAX"
Ventajas: "Pleasant stewardesses"
Desventajas: "Expensive lunches, no entertainment unless you pay"
Ventajas: "Good food and onboard service."
Desventajas: "Plane was delayed and I missed my connection. Once airborne the flight took forever."
Desventajas: "No opción de español"
Ventajas: "Great airline!"
Desventajas: "some of the gates can be long walk"
Ventajas: "Enough room for relax"
Ventajas: "The staff are friendly and helpful. The seat is very comfy"
Ventajas: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."
Desventajas: "I asked to move my seat to an aisle seat in order to not disrupt a neighbor when needing to use the washroom and was kindly given another seat by the flight attendant but then was later asked to move back to my center seat. Having me move around caused confusion and made a ackward situation for me."
Desventajas: "Limited number of movies"
Ventajas: "Stewards were very polite"
Desventajas: "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"
Ventajas: "All the Japanese food are delicious! The crew are polite and nice"
Desventajas: "I suppose, not enough variety of American movie. In my opinion"
Ventajas: "Great flight"
Ventajas: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Very pleasant. I upgraded to economy plus so that was a bonus."